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Uncensored Customer Reviews
Customers who purchased the Rabbit Skins Toddler Jersey T-shirt had this to say:
The customer service was outstanding and everything provided was great. Thanks!
New York, NY
I selected Custom Ink to make the t-shirts for a recent family reunion based on their positive reviews online. From the moment I started creating the shirts, I knew that I would have a positive experience as well. I have no experience making shirts but the website was super easy to use. I called customer service and worked with Kristen and Jen. Both so nice and helpful. After placing the order, Jerome helped me finalize the colors. I will definately use Custom Ink again in the future!
Great service! Fast! Efficient and great final product and quality! :)
Overall the customer service experience was exceptional. The website was very simple to navigate and the design tools are terrific. The customer service reps are very knowledgeable and are great to work with. I had a great sense of value from the experience ordering the shirts and they arrived right on time. Prior to the first washing the shirts looked great however after a single washing, they were almost unwearable.
Beach Haven, NJ
Oak Ridge, NJ
Staff was very attentive to my needs and really made me feel like this was going to work out well. Had a few problems with the group order form but was told it was pretty new and had some bugs to work out. Would like to have been able to order Men's, Women's, youth, toddler, and infant sizes all on the same group order form - that would be a big improvement.
Each time I contacted CustomInk, I was met with a very friendly and helpful staff member who was eager to help. Everyone was very professional. I would highly recommend working with CustomInk and plan to do so again for any t-shirt needs I have in the future!
Kiawah Island, SC
The gentleman who took my original order was great and knowledgeable and was able to assist in various sizing for the group. He found out that this was a fund raiser for my granddaughter who has a brain tumor was was able to offer discount on the rush charge. I was kept informed during all process either via email or text. The customer service was outstanding and your product was great. I even received my product a day before the expected shipment date. We received many compliments on our design and shirts.
Very pleased with the design platform online, the help from the customer service person (who saved me $71), and the timeliness of the order processing, production and delivery.
I was hesitant to call bc I usually hate going through a huge phone tree only to be put on hold, and then speak with someone who is not happy that I interrupted his or her solitaire or facebooking. But, I had questions, so I decided to bite the bullet and pick up the phone. Much to my surprise, an actual human picked up right away (totally caught me off guard!), and not only a human, but a pleasant, knowlegable human who was willing to help! Whaaaa??!!!! I didn't even know such a concept still existed! Anyway, it was a very helpful, pleasant, BRIEF interaction that answered ALL of my questions (I know! Shut the front door!). Wonders never cease. The whole process, from googling 'family reunion t-shirts' and having your website pop up first, to super easy/intuitive navigation and design of the t-shirt on my phone in minutes, to getting each of the 21 people I had to order for exactly what they wanted, to the pricing and ridiculously amazing customer service, to the updates on order status and shipping...every.single.bit of it was OUTSTANDING. Way to go, custom ink! You have a customer for life!
Richmond Hill, GA
Methvin Sanitation Inc,