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Uncensored Customer Reviews
Customers who purchased the Augusta Youth Double Sleeve Stripe Jersey T-shirt had this to say:
I believe the staff and customer service offered by CustomInk are truly without peer. I only wish my final product had better matched my expectations based on the way it appeared on the website and in proofs.
Park City, UT
I thoroughly enjoyed ordering from you. You are incredibly easy to work with and met my time criteria. I copied a trademarked design and changed it. This was the only issue. When asking why it could not be approved, the answers from your phone personell was that legal did not approve it but why it wasn't was never defined. I subsequently made another change to the logo and reached out to the owner who said it was fine. From there it was smoothe sailing. Love the shirts, love the logo, loved the service. Nothing was ever misleading.
Unfortunately they turned out to be so small that I will not distribute them... I guess I got lucky with the sizes I ordered last year (different maker/style) and they were such a hit, I decided to do it again, but it's tough as you know with sizes. I went with the same sizes the team ordered for their "official" jerseys, but parents got to see actual jersey before they ordered. I just took those sizes from the order form... perhaps those jersey run large - these run small and together the difference is almost comical. I give these to the team as fun "practice" jerseys and I see kids wearing them around town all year. If I try again next year - I'll have to go back to other brand... also the material of these turned out to be more "cottony" than I expected.
The Joy School,
Working with the website easy and was user friendly - it took no time to get the order together and submitted. Once we submitted the order the customer service personnel at CustomInk were very helpful with the electronic updates via email as well as phoning to ensure that we had received the product and inquiring about our satisfaction. I would highly recommend the use of CustomInk to anyone and I'm sure we will be using it again.
Kuspuk School District,
was a great experience and all interactions with staff were extremely pleasant
Glen Burnie, MD
Experience was great. We had an issue with receiving the W4 form but contacted again the next day and it was immediately sent through. Great service, punctual and above all we love the shirts! We would definitely do business again!
Bay Path Dance Company,
My overall experience was a good one, great in fact and I have already placed another order (3/7/2013 order number 2770180). With the second order I have received one phone call verifying the design and a suggestion to move and resize one of the graphics, much like the first order I placed. That said, I have heard nothing since on that second order and the website still shows as order placed, but no further action. I am hopeful that this just means the garments are not in the shop in order to move further down the production line.
Other than the sizes, I was very pleased with the ordering process, the delivery date, and the product. I will definitely use your company again, and recommend you to my colleagues.