the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the American Apparel 50/50 Tank had this to say:
The entire experience was awesome from start to finish. You can't beat Custom Inks customer service. We did have a little bit of back and forth about the proof but hey they were making sure that is perfect and I appreciate that. Overall the experience has been an amazing and I will be using you guys again very soon!
Excellent service and product yet again! I will continue to be a repeat customer.
The FISH swim team,
Mc Lean, VA
Customer service rep was very nice.
West Chester, OH
I don't like how the size of the logo always stayed the same from a child size shirt to an XXL the logo size didn't match the size of the shirt. The tank and women's shirt ran VERY small. I had people tell me that they ordered the same size they always do and the booster shirts didn't fit. I had the same experience. Never in my life did I ever need an XXL shirt but these booster shirts really ran small and when I called to exchange them I was told I could NOT. So many people are stuck with shirts that do not fit and will not be worn and they will probably not repurchase. That makes me very sad and upset. I've never bought a shirt from a company that I couldn't exchange. I would also rather communicate with your customer service via phone, but I was told to email with questions and I'd have to WAIT for a response. So much could have been taken care of with just a single phone call instead of many many emails. Then, my booster ran for a month and on THE LAST DAY I was told that there were character discrepancies in my description. Something I should have been told on day 1 not on day 29. I would have rather had 1 customer service person dedicated to me and help me every step of the way so that my booster could have been the best possible. I feel like I wasn't treated the best I could have been. On question 6 where it asks if I'd order again with CustomInk I wish there was an I don't know answer instead of just yes or no.
Las Vegas, NV
Extremely easy to work with your company. Everyone was very helpful and know were the order was at and how to continue helping with changes.
Spring Park, MN
Great telephone assistance. Worked out best options for a multiple-product order. Shipped on time.
I needed these shirts rush ordered. I chatted Justin I believe on the help chat. He was so helpful, and made sure that even with a short deadline I would get the shirts - and they looked great!
San Francisco, CA
Always a great experience. Always a great product. If you go with anyone else you are a fool.
Dragon Boat Racing Team,
Fort Lauderdale, FL
Custum ink he provides the best customer service...
The service and product was amazing and that is why I have been coming back for so many projects over the last 8 years and will continue to do so. The one thing I would say is perhaps you should promote your glitter and foil services. I looked in the search to see if you did that, but it is not information readily available when designing. Therefore working on the shirt had to be done by phone. Again they are great, but I'm sure other clients may want to know they have these capabilities when working with Custom Ink.
Somers High School,
Fantastic experience! Everyone is so helpful!