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Uncensored Customer Reviews
Customers who purchased the American Apparel 50/50 Tank had this to say:
I usually don't take the time to write reviews but I had such a phenomenal experience with CustomInk that I felt like its worth my time. From the very first moment I stumbled upon your site (by googling "custom American apparel") I had a great experience. First, the site was so user friendly. I'm not very technologically savy but it was very easy to navigate through the steps to create the tank top I had envisioned. After completely my order I was very impressed when I was contacted by Cliff who wanted to double check to make sure I had intended to add random hashtags. Cliff was friendly, personable, and professional. Finally, when I realized at the last minute that I had forgotten to order one more shirt, the person I spoke to on the phone was extremely accommodating, helpful, and friendly. Also, I loved the way my shirts were packaged and tagged, it was an added bonus that made it seem very high quality. I would recommend CustomInk in a heart beat and I'm already trying to brainstorm another occasion for placing my next order. Thank you for the fabulous experience and super cute tank tops!
Overall my experience with custom ink was great. I was contacted promptly about design issues and given options to resolve them. We were able to add on to our order very easily. The first shipment came in 4 days early which was great.
Walnut Creek, CA
All in all, this is a great, fast and cost effective service. We will use you again in the future.
Beard of Zeus,
Mount Pleasant, SC
This is our fourth shirt run with Custom Ink and we still love their customer service! Getting he order set up both online and with via phone calls was super easy. Printing and shipping were quick. We'd absolutely recommend anyone give Custom Ink a try. Our clients wanted tank tops so we went with the Next Level triblend racer back tank. This is no reflection on Custom Ink service, but these shirts are underwhelming in construction and quality for what I'd expect at the price point and our clients aren't happy with the cut or fit. They've loved the Next Level Tshirts, so the dissatisfaction seems to stem specifically from the triblend racerback tanks. We will not print on those tanks again.
North Andover, MA
I have now ordered from CustomInk twice and the first time was fantastic. The second time there was a small misprint on the order, the customer service reps were great with their response time and offered to immediately have them replaced, unfortunate the order was needed for and event, however the reps offered a very fair percentage refund. Overall a great experience and company.
love the site and the lady i talked to on the phone was very nice! the first order ill take as a learning experience so my next orders i have a better understanding for.
Will use the service again but try to make sure sizing is better addressed.
Renaissance National hotel,
North Las Vegas, NV
I've ordered from you guys a few times and have always had incredibly positive experiences. Everything is produced quickly and to the highest quality. Everyone I've spoken with on the phone has been great, friendly, helpful, and easy to talk to, as well as interested in the event I'm making the shirts for. Your customer service is fantastic. The only negative I had in this experience with this batch of shirts was when via email I asked for pricing to add glitter, and was told that it could be added to one color of ink for no charge (his email was a bit unclear and all over the place, but that was the impression that I got). When I actually ordered the shirts, the glitter was charged as a third color. I was not too disappointed, because that was what I had initially expected, but the one email correspondence I had about it was pretty confusing and had led me to believe otherwise. It's all good though - the shirts turned out GREAT and all of the other bridesmaids for this bachelorette weekend are seriously impressed, and we can't wait to wear them!
San Francisco, CA
It was super easy and the results were exactly what I was hoping for!!