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Uncensored Customer Reviews
Customers who purchased the Next Level Tri-Blend T-shirt had this to say:
Overall, very easy to work with. Our needs have been met and our company representative has been great to work with.
This entire process could not have been any smoother. From start to finish Customink communicated with us very well ensure that each step of the process moved along seamlessly. We'll definitely continue to do business with custom ink going forward.
Smart Performance Consultants,
New Albany, OH
In a word: awesome. First of all, your tech is amazing. Both the online and mobile versions of the design software are nearly flawless. I started my design on my laptop and finished it on my phone with very little trouble. Your customer service was great too. When I placed the order I made a mistake and ordered all XL when I needed a variety of sizes. I immediately got someone on the phone who corrected my order and within 10 minutes sent me email confirming the changes. I wish I could remember her name because she was extremely friendly, competent, and even complimented me on the design. Wow, human customer service agents! So rare! Last note and I'm done, I promise. My imprint design was only one color but it had a lot of gradient in it, which I know can be a challenge with screen printing, so while I expected some alterations to my art, I was a little skeptical when I approved the proof of how much your graphics team had changed the image... But the final imprint turned out even better than I'd hoped. I think it might even look cooler than my original design... Clearly some talented artists had worked it over. Overall, super impressed with you guys and will definitely be using CustomInk again. Keep it up!
Walnut Creek, CA
Customer service is at the highest level. Please don't ever change the focus as it sets you apart and makes me (and I have to assume many others) come back to you vs. going to other printers. With a career in consumer facing companies you have to have a brand that stands apart - and you do. Oh, and don't change the brand like say AB&B did. It is very solid and leaves very little questions in my head as to what you stand for and what I am going to receive.
Everything was great. I know that there are other companies that may quote slightly lower prices; however, the service, quality and speed were incomparable. It's well worth it. I had a great, no-hassle experience with CustomInk, and I would use them again!
Los Gatos, CA
Love the ease of use of the website, loved the quality of the T-shirts. Loved the guarantee of the delivery date and that every day there was an update on the site.
Oak Grove Women's Vball Summer League,
Bates City, MO
I have ordered from you guys before and have been rewarded with a wonderful experience every time. Your customer service is awesome and very prompt at getting back to me with a proof to review, advice on changes, and responding to questions. I will definitely use you all for future orders!
Zearing Medical Clinic,
Went well, I called for an update and got a quick update.
Core Developments LLC,
I can't say enough for the amazing customer service I have received with CustomInk! I've ordered shirts with you guys for the last 3 summers and I've never had a negative experience!!! So wonderful!!! Your art team is always amazing at getting to the exact design I'm looking to achieve! We will continue to order shirts from you guys because of your great service!!!
So easy to work with your company and so friendly!! Thanks for eveything!
South Bend, IN