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Uncensored Customer Reviews
Customers who purchased the New Balance Ladies Tempo Performance Tank had this to say:
I don't know what happened, but after placing the large order I was told there were no Women's Large Tanks available. This caused some lost orders and some movement to ensure people had shirts. I was given a $25 credit for my next order which will help with my reorder of this shirt. But, I'm not sure there will be any Women's Large Tanks available in the color ordered previously.
Great experience! Everyone I spoke to in the phone was wonderful and pleasant. They made it easy for me. We needed 9 shirts and everyone wanted a different style. We were able to get this at no additional cost.
OUTSTANDING customer service. I cannot say enough good things about my experience with Custom Ink. I plan on using your services throughout the year. I continue to recommend you to my peers and clients. Very impressed with the level of detail in the screen printing. I've had a lot of trouble over the years finding good quality screen printers. And love the NB tank. It's why I wanted to use you from the start. Extremely happy! I coach a running group and that's what these tanks are for. It's our 3 year anniversary this month and Sunday we completed a 10.5 mile trail race representing our team by wearing these tanks. It was such a proud day! We got a lot of stares from the other running teams. Their tanks sucked ;-) We crushed those hills!!!
Good Hope, IL
This is the best company I have interacted with in any of my customer service and online formats. I have ordered twice from CustomInk and both times the customer service and support was incredible: fast, kind, and knowlagable staff. The orders come when they say they will. No hassle. A company with integrity!
The customer service people were extremely helpful,I really like the fact that the graphics are so good and easy to create some great eye catching designs!
Really glad I picked up the phone and spoke with your customer service team to place my order. Not only did it enable me to get better pricing since I was ordering two different types of shirts (men's and women's), but they answered all my questions satisfactorily. It was also helpful to learn that if you don't need it in a week, but need it in less than the guaranteed two weeks, they can still expedite for a less expensive charge (5% compared to 10%). I was a little disappointed by the ink color choices available and a minor change made to our artwork, but the printing, quality of the garments, and packaging was excellent. I would definitely use CustomInk again and recommend them to others.
Overall experience with CI was great. Great CS, quick turnaround, great product. Thank you.
Los Angeles, CA
Excellent customer service and great quality product. Prints hold up very well.
The online ordering process was a bit subpar, but the ordering process over the phone was exceptional!