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Uncensored Customer Reviews
Customers who purchased the Anvil Fringed Rally Towel had this to say:
Returning customer because of high quality work and fast turn-around. Thanks.
Sierra Vista, AZ
PLEASE SEE # 3
Colin's Mobile Repair, LLC,
I've purchased your items for several fundraisers and marketing ventures and we are always very satisfied! The design capabilities are outstanding, the value is great and service is second to none!
East Freetown, MA
Elk Ridge, UT
East Wareham, MA
Kelly High School,
Cape May, NJ
Adian my service representative was amazing. We do a lot of ordering online and you guys are by far the fastest and most helpful company we have come across. They helped me redesign our towel when the photo had copyright on it. You guys really are doing it right. Best customer service and all around service I have ever had!
My experience with CustomInk was pretty normal until I got an email from your customer service rep commenting about the towels and noticing they were for a wedding. I was pretty impressed that someone noticed and even thought to reach out and ask if we needed anything else wedding related. That is stellar customer service.
My overall experience was fair. The customer service team was wonderful, but I think the Quality Assurance team needs to do a better job of reviewing material before it gets shipped out to the customer. I'm not sure how the person that signed off on the order and put the slip in the box with the materials didn't see 57 items that were grossly printed incorrect. Design and online ordering was very good as well. One thing that I would also like to mention, is that although you do a good job, your prices in many cases are significantly above your competition. I was told CustomInk is a little more because you work with a design team to ensure everything is designed correctly. I get that, but when I place a repeat order on the exact same thing, then that philosophy should dictate that the price is cheaper because your design team doesn't need to be involved anymore, thus the elevated price should be reduced.
The rally towels came out beautifully! And like always, your customer service is 2nd to none!
COT class AF,
Maxwell AFB, AL
My overall experience with designing and placing the order with customer service was satisfactory. Packaging and timely delivery was superb.
CustomInk did a great job! Great attention to detail and excellent customer service!