Overall experience of
the last 1,000 customers:
  • WOW!
    55%
  • Great
    37%
  • Good
    5%
  • Okay
    3%
  • Bad
    0%
and
97.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Anvil Fringed Rally Towel had this to say:
10/6/15 at 11:38 am eastern... CustomInk.com

My experience with CustomInk was pretty normal until I got an email from your customer service rep commenting about the towels and noticing they were for a wedding. I was pretty impressed that someone noticed and even thought to reach out and ask if we needed anything else wedding related. That is stellar customer service.

Rachel H.
Littleton, CO
Overall Experience Wow 5
Order Again? Yes
10/2/15 at 12:06 pm eastern... CustomInk.com

My overall experience was fair. The customer service team was wonderful, but I think the Quality Assurance team needs to do a better job of reviewing material before it gets shipped out to the customer. I'm not sure how the person that signed off on the order and put the slip in the box with the materials didn't see 57 items that were grossly printed incorrect. Design and online ordering was very good as well. One thing that I would also like to mention, is that although you do a good job, your prices in many cases are significantly above your competition. I was told CustomInk is a little more because you work with a design team to ensure everything is designed correctly. I get that, but when I place a repeat order on the exact same thing, then that philosophy should dictate that the price is cheaper because your design team doesn't need to be involved anymore, thus the elevated price should be reduced.

Troy B.
Savage, MN
Overall Experience Good 3
Order Again? Yes
9/25/15 at 9:01 am eastern... CustomInk.com

The rally towels came out beautifully! And like always, your customer service is 2nd to none!

Manoj R. - logistics
COT class AF,
Maxwell AFB, AL
Overall Experience Wow 5
Order Again? Yes
9/22/15 at 12:34 pm eastern... CustomInk.com

My overall experience with designing and placing the order with customer service was satisfactory. Packaging and timely delivery was superb.

Tess G.
Bronx, NY
Overall Experience Great 4
Order Again? No
9/7/15 at 5:58 pm eastern... CustomInk.com

CustomInk did a great job! Great attention to detail and excellent customer service!

Kathy M. - Event Coordinator
Creative Link,
Westerville, OH
Overall Experience Great 4
Order Again? Yes
9/4/15 at 1:52 pm eastern... CustomInk.com

No Comments

Brian M. - Boss man
SJR student section,
Harrington Park, NJ
Overall Experience Wow 5
Order Again? Yes
9/3/15 at 11:17 am eastern... CustomInk.com

This is the second order of this towel. Both times, excellent quality and service.

Joel B. - Owner
Bernbaum Family Law,
Bala Cynwyd, PA
Overall Experience Wow 5
Order Again? Yes
8/27/15 at 11:20 am eastern... CustomInk.com

No Comments

Colleen L.
Harrisburg, PA
Overall Experience Wow 5
Order Again? Yes
8/25/15 at 3:20 pm eastern... CustomInk.com

No Comments

Katie B. - treasurer
frontier athletic boosters,
Woodsfield, OH
Overall Experience Wow 5
Order Again? Yes
8/22/15 at 11:19 am eastern... CustomInk.com

No Comments

J Illian P.
Elmwood Park, NJ
Overall Experience Wow 5
Order Again? Yes
8/10/15 at 11:22 am eastern... CustomInk.com

No Comments

Cheryl S.
Wayne, NJ
Overall Experience Wow 5
Order Again? Yes
8/7/15 at 11:51 am eastern... CustomInk.com

We love all your options! It was great to get to experiment with different product selections before making our final choice for our event (#Tri4Life2015) participants. The only things that would have made the experience better would have been the ability to crop and more universal font choices so that if we had wanted to add text to our product, it would have been consistant with the rest of our marketing.

Susan A. - Front Desk Officer
Center for Pregnancy Choices,
Jackson, MS
Overall Experience Wow 5
Order Again? Yes
8/5/15 at 1:44 pm eastern... CustomInk.com

No Comments

Eric M. - Assoc. Director of Student Life
The Wharton School, University of Pennsylvania,
Philadelphia, PA
Overall Experience Wow 5
Order Again? Yes
7/27/15 at 5:34 pm eastern... CustomInk.com

No Comments

Ariana D.
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
7/27/15 at 4:21 pm eastern... CustomInk.com

No Comments

Kathleen M.
Easton, MD
Overall Experience Wow 5
Order Again? Yes