Overall experience of
the last 1,000 customers:
  • WOW!
    52%
  • Great
    43%
  • Good
    3%
  • Okay
    2%
  • Bad
    0%
and
98.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the New Balance Tempo Long Sleeve Performance Shirt had this to say:
4/3/14 at 11:40 am eastern... CustomInk.com

When quoting a price to a customer, the quote should include all taxes, personalization, and discounts. I explained to customer service that I was going to offer these items to a team to purchase, so I had to have the exact cost (including all taxes, personalization, and discounts repeatedly). Each time I spoke with someone they gave me different prices and prices that did not include the prices that were emailed to me. Overall, the quality of the items are great. Customer service reps were generally very helpful and polite; however, simple math skills could be improved upon.

Tammy N.
Charlottesville, VA
Overall Experience Good 3
Order Again? Yes
3/31/14 at 12:57 pm eastern... CustomInk.com

Fantastic job - order was processed very quickly and customer service was fantastic! Second time I've used you guys for my soccer team, and I will continue to use you in the future.

Kathryn H.
Lindblom Math and Science Academy,
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
3/31/14 at 11:20 am eastern... CustomInk.com

CustomInk is easy, super helpful, thorough and have great quality. I really enjoyed the experience and will order from here again.

Jessica V. - Board Member
Viento LV Running Club,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
3/27/14 at 11:24 am eastern... CustomInk.com

loved how fast i was able to accomplish a last minute project

Beth Anne D.
Children's Specialized Hospital Foundation,
Mountainside, NJ
Overall Experience Great 4
Order Again? Yes
3/24/14 at 12:47 pm eastern... CustomInk.com

overall pretty good, the e-mail communication was awesome.

Greg M. - Technology & Engineering Teacher
Lena Public Schools,
Lena, WI
Overall Experience Great 4
Order Again? Yes
3/22/14 at 11:41 am eastern... CustomInk.com

It was great. I think the site was very user friendly but I think the "chat with a real person" feature is false advertising. Most times when I needed to chat, they were offline and it was very difficult to reach someone by phone or through email. In addition, this is very specific but I think you should build in a feature where people can choose which font they would like to have on the back instead of defaulting to one font. It would make things a lot simpler.

Sallie L. - Junior Advisor
Mills 4- Williams College,
Williamstown, MA
Overall Experience Great 4
Order Again? Yes
3/17/14 at 9:03 am eastern... CustomInk.com

No Comments

Miguel M. - Marketing Specialist
Hilldrrup Moving,
Stafford, VA
Overall Experience Great 4
Order Again? Yes
3/13/14 at 5:39 pm eastern... CustomInk.com

No Comments

Georgina D. - Development Executive
Wildlife Australia Fund, Inc.,
New York, NY
Overall Experience Wow 5
Order Again? Yes
3/11/14 at 12:02 pm eastern... CustomInk.com

Easy to create and order. Always Excellent customer service!

Will H.
Elk Grove Tri-Club,
Elk Grove, CA
Overall Experience Wow 5
Order Again? Yes
3/6/14 at 11:53 am eastern... CustomInk.com

No Comments

Julie H.
Fort Lauderdale, FL
Overall Experience Great 4
Order Again? Yes
3/5/14 at 8:38 am eastern... CustomInk.com

Ordering through CustomInk was one of the best online shopping experiences I can recall! Customer service was topnotch and always available to assist! The ordered products look fantastic and our company team cannot wait to wear them!

Lori S. - Executive Assistant
Linde Material Handling North America Corp.,
Summerville, SC
Overall Experience Great 4
Order Again? Yes
2/28/14 at 11:49 am eastern... CustomInk.com

Custom Ink is the best website I have used to order apparel! Staff is friendly and apparel is always top notch!

Kerri N. - Teacher
The Scholars Academy,
Rockaway Park, NY
Overall Experience Wow 5
Order Again? Yes
2/25/14 at 11:10 am eastern... CustomInk.com

No Comments

Randy P.
Headcase softball,
Kent, WA
Overall Experience Okay 2
Order Again? Yes
2/24/14 at 11:17 pm eastern... CustomInk.com

Customer service was amazing. My order was complicated with many combinations but Jeremy and then Seasha really worked with me closely to get every last detail correct. The shirts were delivered on time, early in fact, and they look amazing!! I can't wait to surprise my friends. this is really going to make our race special!! THANKS!!

Susan D.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
2/18/14 at 10:32 am eastern... CustomInk.com

CustomInk worked very hard to meet my needs. They realized that I needed the shirts by a date and they made some great effort to help make that possible! Will definitely order again!

Katie P.
Plymouth, MN
Overall Experience Wow 5
Order Again? Yes