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Uncensored Customer Reviews
Customers who purchased the New Balance Tempo Long Sleeve Performance Shirt had this to say:
When quoting a price to a customer, the quote should include all taxes, personalization, and discounts. I explained to customer service that I was going to offer these items to a team to purchase, so I had to have the exact cost (including all taxes, personalization, and discounts repeatedly). Each time I spoke with someone they gave me different prices and prices that did not include the prices that were emailed to me. Overall, the quality of the items are great. Customer service reps were generally very helpful and polite; however, simple math skills could be improved upon.
Fantastic job - order was processed very quickly and customer service was fantastic! Second time I've used you guys for my soccer team, and I will continue to use you in the future.
Lindblom Math and Science Academy,
CustomInk is easy, super helpful, thorough and have great quality. I really enjoyed the experience and will order from here again.
Viento LV Running Club,
loved how fast i was able to accomplish a last minute project
Children's Specialized Hospital Foundation,
overall pretty good, the e-mail communication was awesome.
Lena Public Schools,
It was great. I think the site was very user friendly but I think the "chat with a real person" feature is false advertising. Most times when I needed to chat, they were offline and it was very difficult to reach someone by phone or through email. In addition, this is very specific but I think you should build in a feature where people can choose which font they would like to have on the back instead of defaulting to one font. It would make things a lot simpler.
Mills 4- Williams College,
Wildlife Australia Fund, Inc.,
New York, NY
Easy to create and order. Always Excellent customer service!
Elk Grove Tri-Club,
Elk Grove, CA
Fort Lauderdale, FL
Ordering through CustomInk was one of the best online shopping experiences I can recall! Customer service was topnotch and always available to assist! The ordered products look fantastic and our company team cannot wait to wear them!
Linde Material Handling North America Corp.,
Custom Ink is the best website I have used to order apparel! Staff is friendly and apparel is always top notch!
The Scholars Academy,
Rockaway Park, NY
Customer service was amazing. My order was complicated with many combinations but Jeremy and then Seasha really worked with me closely to get every last detail correct. The shirts were delivered on time, early in fact, and they look amazing!! I can't wait to surprise my friends. this is really going to make our race special!! THANKS!!
CustomInk worked very hard to meet my needs. They realized that I needed the shirts by a date and they made some great effort to help make that possible! Will definitely order again!