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Uncensored Customer Reviews
Customers who purchased the Rabbit Skins Infant Jersey One-piece had this to say:
Very helpful staff and great follow through.
We needed our special breastfeeding themed onesie for an event celebrating world breastfeeding month and you guys came through in a pinch! Thank you so much.
A Gifted Baby,
I had to make a phone call to CustomInk because I was ordering multiple t-shirts with the same design. The person I talked to was so helpful. He had all of the different shirts ordered, including a onesie and a toddler's shirt, within 15 minutes on the phone. I was so pleased. I wish I could upload a picture of 23 of us wearing our awesome family crest t-shirts!
Excellent experience through and through. Love customink!
Falls Church, VA
Aflac New Jersey-North,
Great experience. I will definitely use CustomInk again.
Brush Prairie, WA
overall great experience. First time. I didn't get how to use the design your own and it didn't seem easy on the website; i found a template and modified that, which worked. For me, the design your own was a little hard, but maybe that's me. Everyone on phone was great, and customink stood by their word. There was a little lag time from when I put order in and thought it was finalized, and it seemed like order got "lost" or overlooked, then we were on a time crunch because apparently it still needed to have numbers confirmed and paid. I didn't realize that and was waiting for response from staff. No matter, because CustomInk stood by their word and got it to us on time, and overall the experience was great. I only listed the stuff above because it might help you in future with others. The family loved the shirts, loved the design we ended up with, and quality overall was really good! Everyone I worked with, and there were several, was positive, upbeat, helpful and kind...that's important, because it was stressful to be responsible for designing and ordering the shirts. Thank you!
See comments above.
I worked with several different people and each one was exceptional. Friendly and helpful! Can't say enough how impressed I was with customer service. My only suggestions would be to have more samples available for your representatives to reference. I originally was going to order a royal blue shirt but it didn't have that shade in the kids size so we were going to pair it with lapis. I didn't have time to order samples since I wanted to fit in the 2 week free shipping window and it would have been helpful if the representative and access to all shades in all fabrics. (He did go to check but those colors/styles weren't available to him.)
Highlands Ranch, CO
As always, a great experience
Order was received before date given which was perfect. Onlything is a few names were missing from the back design. Correction was made and additional shirts are on the way.
Wadmalaw Island, SC