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Uncensored Customer Reviews
Customers who purchased the American Apparel Zip Jogger had this to say:
Custom ink was great and the customer service was great as well. It is nice to be able to have your opinions heard and things done in a timely manner. I would definitely recommend customink!
San Francisco, CA
My experience with CustomInk was less than desirable. Working with the reps was confusing and time consuming. I received so many different quotes by so many different reps that in the end after receiving my products I still had to go back twice to make sense of what I was charged. It still does not add up but I'm about as fed up with dealing with the issue that I have decided to just explore my options with other companies. I'm not sure why it was this difficult. The products and images are acceptable.
Staten Island, NY
You guys have the best customer service in town!
Da Vinci Schools,
North Bend, WA
Everyone I spoke with on the phone went above and beyond to help me and if they were unable too referred me to someone that could. It went better than I anticipated and I would definitely refer your services and product.
Love everything. Rep was extremely hellpful. Art dept went above and beyond to get what I wanted. Turnaround was faster than expected. I will definitely be a repeat customer. Thank you.
great customer service from Mary-Beth Blake!
This was my sixth order with Custom Ink and the only one time I've actually been disappointed. For what we paid the product is not near what we expected unfortunately.
East Moline, IL
Very customer service oriented, fast turn around... It was a great ordering experience, the only thing that would make it easier would be to find a way to allow individuals to pay for their order on the website instead of having one person (myself) pay the entire amount and then get reimbursed
St John Hospital ED,
Grosse Pointe, MI
CustomInk customer service is unbelievable. Best in class. The company has an incredible ability to communicate with the customer. Unfortunately, the American Apparel running jackets were a very poor quality and were simply cheap sweatshirts that are 2X overpriced. I will continue to order from CustomInk for all my screen printing needs- but will check the quality of the apparel prior to placing orders. This review should in no way be construed to reflect poorly on CustomInk- but I would not order any American Apparel made garments in the future.
Ten Sleep, WY