Overall experience of
the last 1,000 customers:
  • WOW!
    57%
  • Great
    36%
  • Good
    5%
  • Okay
    1%
  • Bad
    1%
and
97.6%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the American Apparel Zip Jogger had this to say:
9/27/13 at 2:42 pm eastern... CustomInk.com

Custom ink was great and the customer service was great as well. It is nice to be able to have your opinions heard and things done in a timely manner. I would definitely recommend customink!

Tiffany Y.
San Francisco, CA
Overall Experience Great 4
Order Again? Yes
9/6/13 at 12:11 pm eastern... CustomInk.com

My experience with CustomInk was less than desirable. Working with the reps was confusing and time consuming. I received so many different quotes by so many different reps that in the end after receiving my products I still had to go back twice to make sense of what I was charged. It still does not add up but I'm about as fed up with dealing with the issue that I have decided to just explore my options with other companies. I'm not sure why it was this difficult. The products and images are acceptable.

Sarah W.
Lexington, KY
Overall Experience Bad 1
Order Again? Yes
9/2/13 at 10:43 am eastern... CustomInk.com

No Comments

Jen C.
Wagner College,
Staten Island, NY
Overall Experience Good 3
Order Again? Yes
7/11/13 at 1:28 pm eastern... CustomInk.com

You guys have the best customer service in town!

Steve W.
Da Vinci Schools,
Hawthorne, CA
Overall Experience Wow 5
Order Again? Yes
6/10/13 at 2:29 pm eastern... CustomInk.com

No Comments

Jennifer L.
Washington, DC
Overall Experience Wow 5
Order Again? Yes
5/28/13 at 1:56 pm eastern... CustomInk.com

No Comments

Michael M.
North Bend, WA
Overall Experience Good 3
Order Again? Yes
5/18/13 at 11:25 pm eastern... CustomInk.com

Everyone I spoke with on the phone went above and beyond to help me and if they were unable too referred me to someone that could. It went better than I anticipated and I would definitely refer your services and product.

Laura K.
Wethersfield, CT
Overall Experience Wow 5
Order Again? Yes
4/30/13 at 11:26 am eastern... CustomInk.com

No Comments

Jennifer S. - Assistant Director
Hofstra University,
Hempstead, NY
Overall Experience Great 4
Order Again? Yes
4/26/13 at 11:27 am eastern... CustomInk.com

Love everything. Rep was extremely hellpful. Art dept went above and beyond to get what I wanted. Turnaround was faster than expected. I will definitely be a repeat customer. Thank you.

Lori D.
Nederland, TX
Overall Experience Wow 5
Order Again? Yes
3/11/13 at 7:12 pm eastern... CustomInk.com

No Comments

Stephany F.
Hollywood, FL
Overall Experience Wow 5
Order Again? Yes
3/5/13 at 6:52 pm eastern... CustomInk.com

great customer service from Mary-Beth Blake!

Emily M.
Stanford, CA
Overall Experience Great 4
Order Again? Yes
2/27/13 at 7:52 pm eastern... CustomInk.com

This was my sixth order with Custom Ink and the only one time I've actually been disappointed. For what we paid the product is not near what we expected unfortunately.

Adam G. - Coach
Brew Crew,
Dunedin, FL
Overall Experience Okay 2
Order Again? Yes
2/26/13 at 8:34 pm eastern... CustomInk.com

No Comments

Kris T.
East Moline, IL
Overall Experience Wow 5
Order Again? Yes
2/11/13 at 5:41 pm eastern... CustomInk.com

Very customer service oriented, fast turn around... It was a great ordering experience, the only thing that would make it easier would be to find a way to allow individuals to pay for their order on the website instead of having one person (myself) pay the entire amount and then get reimbursed

Rebecca M. - Resident
St John Hospital ED,
Grosse Pointe, MI
Overall Experience Wow 5
Order Again? Yes
2/8/13 at 11:13 pm eastern... CustomInk.com

CustomInk customer service is unbelievable. Best in class. The company has an incredible ability to communicate with the customer. Unfortunately, the American Apparel running jackets were a very poor quality and were simply cheap sweatshirts that are 2X overpriced. I will continue to order from CustomInk for all my screen printing needs- but will check the quality of the apparel prior to placing orders. This review should in no way be construed to reflect poorly on CustomInk- but I would not order any American Apparel made garments in the future.

Brian H.
Ten Sleep, WY
Overall Experience Good 3
Order Again? Yes