Uncensored Customer Reviews

Custom Ink was easy for me to reach if I had a question and the employees were ready and able to help with whatever I needed. I advise to not put black on a darker color of sweatshirt because did that with a pirate ship on a sweatshirt and t-shirt and you can barely see it. An employee informed me about this issue and I figured it would be fine but it is a little too dark so listen to them if there is a color issue. Overall Custom Ink worked well with me and had good customer service. They also delivered my sweatshirts and t-shorts early which was a plus.

Custom ink is pricy for certain individual items like the next level crop t shirt, but they always nail their whole process. Screen printing is clean (my logo color is a little more yellow than I would have liked but I understand there’s only so many colors that can be chosen from). No one else will notice except me. And their “test print” email confirming how each shirt will look shows they really care what their products look like. Delivery was quick as well.

Great, quality product. Excellent support from customer service re queries on sizes, material and printing/color options.

The overall experience of ordering and designing was great. It's just I didn't realize you didn't embroider anymore. I don't like this new product. I wish I had been told it would be different this run.

This site was very easy to use and worked wonderfully for our department to order shirts. I loved getting an email update on who had purchased, to keep track for our committee. The color selection was fantastic and once the shirts arrived, the feel was super soft-exactly what we were wanting. The turnaround time was quick, and we received our order not too longer after ordering. The shirts were packaged well, and we had all of our shirts with correct colors and sizes! It was a seamless experience!!

There was an issue with the color... The XL was sent as the right color, but the 6 Larges were a totally different color then the XL... not okay

Perfect color, perfect fit, perfect design! So very pleased!!!!

I love the customer features. Being able to change the color is fabulous.

The color is amazing-Quality is Great! More of a Royal blue than our last shirts-and the printing is way thicker and will last more that 1 wash! They look great and we are VERY pleased with our results! We look forward to ordering more soon! We would highly recommend Custom Ink!

Hi there were surprises with additional charges the color is not true to website and they forgot to send the only 3xl shirt i ordered causing a client to not get the shirt they ordered

This was a very frustrating process for several reasons. I had to chat with customer service to get even basic clarity about how ordering (specifically group ordering) worked. The design process was unnecessarily difficult (for example, when adding an icon/animated image, it starts over every single time you try to add one). Also, the fact that a design in black writing on a light color shirt cannot be on the same group order as the same design in white writing on dark colors. Another issue with group orders is that members of your group cannot see the prices of the items when selecting what they want (I chose to do one payment method to save money, but members would still eventually pay so should know what they are spending). The website organization is counterintuitive in my opinion. It is difficult to figure out what the materials are actually like and what designs/colors will work.

5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️'s to Custom Ink... The t-shirt color selection is fantastic, the design options inspiring, and the Customer Service amazingly responsive! I have used Custom Ink before and will definitely use them again. Only word of caution...read and consider Youth sizing carefully before ordering.

Everything was great except for the color review. The contrast on the website between grey and black looks fine, though upon ordering we were told that the black would not be visible.

It was very easy to design and order. The t-shirts came out great, just the shade of color was off. The color I chose was hot pink but came out purple. No problem we all like purple too. The t-shirts fit well, they are nice and soft feeling.

The shirts are awesome. The pattern and color was exactly how I designed them. I will definitely order from this sight again; but the next time I will keep in mind that the t-shirts sizes are smaller than normal.