Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.9%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
11/17/15 at 5:35 pm eastern... CustomInk.com

Be wary of the "guaranteed by" rush order option. I ordered and chose this option with CustomInk having more than enough time by their own admission that the shirts would be done and in my hands at least 2 days before I had to travel cross-country with them. Someone in their shipping department however chose to use USPS instead of a more reliable shipper and as expected, my shirts didn't arrive until AFTER I had returned home from my trip.

Glen M. - Engine Captain
Houston Fire Department,
Katy, TX
Overall Experience Okay 2
Order Again? Yes
11/15/15 at 8:59 pm eastern... CustomInk.com

I have been ordering t-shirts from CustomInk for the past few years and have always appreciated the customer service and quality of the product. This product, in particular, was important to me because it was for a co-worker who is soon to be moving across the country and I needed the shirt printed and shipped quickly. CustomInk came through with what I needed and everything looks great. Thank you for the commitment to high quality service!

Adam O.
Amherst, MA
Overall Experience Wow 5
Order Again? Yes
11/9/15 at 9:49 am eastern... CustomInk.com

We love working with CustomInk. We always know exactly where we are in the order/production process. The Customer Service people are great and always very helpful. Ordering is easy. When we have a problem, CustomInk always works to correct it and we always are treated fairly. Dunwoody HS Cross-Country Team

Kevin C.
Atlanta, GA
Overall Experience Wow 5
Order Again? Yes
11/2/15 at 12:04 pm eastern... CustomInk.com

I bought shirts for our cross country team. The resolution of the uploaded artwork was not high enough so an employee contacted me with several options. They redrew my design in a simpler black and white and the end results looked better than my original design! Very impressed with the customer service, and the shirts arrived almost a week ahead of the delivery date. Highly recommend this service for quality shirts with unmatched customer service.

Ian O. - Athlete
Canby Cross Country,
Hubbard, OR
Overall Experience Wow 5
Order Again? Yes
10/29/15 at 11:37 pm eastern... CustomInk.com

My Cross Country team was in need for shirts for an event and I went to Customink right away to start designing. My family and I have been using Customink for about 3 years now and we have received great service for every single order and product. Really great service! The quality of the printing and shirts turned out very nice!

Elizabeth M.
Chicago, IL
Overall Experience Great 4
Order Again? Yes
10/27/15 at 8:10 am eastern... CustomInk.com

I dealt with Bethany to order. She was VERY pleasant and knowledgeable of the product and people handling. Superb employee, we need a lot more people in this country to be as personable as she is, true asset to your company. It is a real pleasure to talk to people instead of a machine, keep that forever.

Jon O.
Hugo, MN
Overall Experience Wow 5
Order Again? Yes
10/26/15 at 11:23 am eastern... CustomInk.com

I love the new setup of on-line ordering. Parents liked having different options when ordering. I liked that parents could chose to pay on-line or in the office. When I went to complete the order, the young lady that helped me suggested putting a white line around the black cross that was on our shirt. The shirts looked great. I was so glad she noticed that detail.

De Ann G. - Administrator
Noah Webster Christian School,
Cheyenne, WY
Overall Experience Wow 5
Order Again? Yes
10/18/15 at 7:25 pm eastern... CustomInk.com

I thought it was great how when i expressed my desire for the lettering and pictures to be as centered as possible, i was sent the cross sections to be assured!

Victoria D.
Giving Power to Adolescents,
Sterling, IL
Overall Experience Wow 5
Order Again? Yes
10/13/15 at 11:40 am eastern... CustomInk.com

We have used Custom Ink for the past four years to create T-Shirts for my family's team that runs the annual Army Ten-Miler. Each T-Shirt has been designed to commemorate some aspect of our family's long history of military service to our country. Your team has demonstrated tremendous respect for and support of our designs and they always respond with a quality product. This year in particular, we had to ask for a rush order, and your team, including Laura LaMontagne, did a superb job. Laura and I corresponded several times and found out we would both be running the race. At the three mile mark, I heard someone call my name and it was Laura! She had remembered the design of our shirt and found the five of us in the middle of 35,000 runners to wish us a good race and to make sure we were happy with our T-shirts. It made our day to see Laura and to see how excited she was to see us. Great stories like this happen when great companies like yours are focused on customer service.

Stephen A.
Brambleton, VA
Overall Experience Wow 5
Order Again? Yes
10/10/15 at 1:09 pm eastern... CustomInk.com

I would use CustomInk again to place an order, we are very satisfied and the cross country team loves their team shirts! We will be back in the spring to order our track team shirts. Thanks CustomInk!

Laura K.
Fenton High School Cross Country-Seniors,
Fenton, MI
Overall Experience Wow 5
Order Again? Yes
10/5/15 at 10:06 pm eastern... CustomInk.com

I can't believe someone actually called me! Way to go, guys! I didn't realize you all had people that would call to clarify or suggest other options. Thanks so much! Will definitely use you all in the future! Thanks for making our Summer Running Shirts and Cross Country Cutie tees look amazing.

Christina E. - Coach
HHS Cross Country,
Simpsonville, SC
Overall Experience Wow 5
Order Again? Yes
10/3/15 at 5:31 pm eastern... CustomInk.com

Overall great experience with CustomInk! My cross country team loves the shirts, all the other teams are jealous! Will definitely be ordering from CustomInk again!

Emily D. - Captain
Bridgewater Raynham Cross Country,
Bridgewater, MA
Overall Experience Wow 5
Order Again? Yes
9/23/15 at 11:28 am eastern... CustomInk.com

I have always had a great experience doing business with CustomInk. Although they are a large company on the other side of the country, it feels like I'm dealing with a local small business. They genuinely care about making our orders as good as they can possibly be. Easy design. Fast shipping. Great service. Thanks, CustomInk!

Daniel L. - Youth Minister
Mitchell Church of Christ,
Mitchell, IN
Overall Experience Great 4
Order Again? Yes
9/22/15 at 11:37 am eastern... CustomInk.com

This was my first time using your service. I have had many articles printed in the past locally but find your services to be far superior mainly due to the whole way I was able to interface with your company. I love the way I can have my team, which is spread around the country and Canada, come to your website and order their product, pay for it, and have it deliverd without me being too involved in the process. Everything is payed for up front and the right sizes and colors are deliverd to our door. Thank You, for a well designed process and web site!

Tadd & Kerry K. - Organizer
CCG Water Volleyballers,
Winter Haven, FL
Overall Experience Wow 5
Order Again? Yes
9/21/15 at 2:23 pm eastern... CustomInk.com

The shirts are exactly what I wanted. They came in the exact date the website said they would. My cross country team loved the color and the design.

Sienna D. - Captain
CVCA Cross Country,
Akron, OH
Overall Experience Wow 5
Order Again? Yes