Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
2/27/16 at 1:41 pm eastern... CustomInk.com

I was ordering from outside the country and had a few obstacles and concern but the customer service dept. dealt quickly and efficiently to remedy any problems. The products came on time and exactly as I expected.

Melissa S.
Lenexa, KS
Overall Experience Wow 5
Order Again? Yes
2/18/16 at 11:47 am eastern... CustomInk.com

The t-shirts arrived exactly on the date I was told they would arrive. The process was very easy and smooth. Now all I have to do is carry them across the country to everyone. The shirts look like I was shown.

Marilee H.
Bellevue, WA
Overall Experience Great 4
Order Again? Yes
2/18/16 at 11:16 am eastern... CustomInk.com

I think you guys are amazing! In this day and age, where everyone seems to have a membership card to the Rude and Unhelpful Country Club, your staff is uber polite, wildly and enthusiasticly helpful, and very knowledgable and creative!!!! Please don't ever change that!

Deighna D. - Costumer
Choate Rosemary Hall,
Wallingford, CT
Overall Experience Wow 5
Order Again? Yes
2/16/16 at 8:19 am eastern... CustomInk.com

Initially there was a problem with the shipping. The US Postal Service Sent it to the other side of the country. This order was extremely time sensitive so I contacted CustomInk and Jared Regan went above and beyond to make sure I got my order in time. The customer service here is phenomenonal, I can't thank you enough!

William P.
Negaunee, MI
Overall Experience Wow 5
Order Again? Yes
2/1/16 at 4:03 pm eastern... CustomInk.com

Sami Cross does an excellent job.

Paul M.
Melbourne Beach, FL
Overall Experience Wow 5
Order Again? Yes
1/20/16 at 2:01 pm eastern... CustomInk.com

We are repeat customers and all of our experiences with CustomInk have been great! The timing is as promised - in this case the delivery was a week early! With this order, the person who did the printing even wrote a note saying how much he liked the design, and congratulating us on the achievement (we had the shirts printed to celebrate back-to-back cross country state championships). We appreciate the great customer service, including a representative available almost any time to answer questions.

Deb C.
Atlanta, GA
Overall Experience Wow 5
Order Again? Yes
1/17/16 at 4:12 pm eastern... CustomInk.com

Hey, Your service and the provided quality was more than perfect. I ordered the t-shirts for the conference that took place in another city (and even country), and got the package with the printed t-shirts at my hotel exactly at the time I'd needed it!!! Prior to that one of your guys, Zach, connected to me and provided as many details as possible in order to mitigate the process and help me get the order soon. You're the best, thank you! Pavel (www.getnyle.com)

Pavel B. - CEO
MYLE Electronics Corp.,
Las Vegas, NV
Overall Experience Wow 5
Order Again? Yes
1/8/16 at 4:54 pm eastern... CustomInk.com

My experience was outstanding! The customer service team was knowledgeable, friendly and helpful! They were very proactive in keeping my order in process. My only suggestion is to develop the capabilities to be able to drop ship to the various people who ordered. We are a franchisor with locations across the country, and we had to sort the order and re-ship to our locations.

Amy M.
Waco, TX
Overall Experience Wow 5
Order Again? Yes
12/24/15 at 7:22 pm eastern... CustomInk.com

Like I stated you folks are the best and I Thank you all very much for helping me to make this T-shirt for my Brother-in-law in which he love it. Now the sad part: My brother has found out that he has cancer all in his back and other parts of his body and nothing can be done for him but they will just give medicine and do what they can to make him comfort. He is my Hero as well as others for what he has done while he was serving our country I wish I could do more for him during this time but that T-shirt made his day and I know the next one will do the same, and once again from the bottom of my heart and from my family and his wife I want to Thank You folks from Customlink for all that you did, God Bless and Merry Christmas.

Vernon B.
Lexington, NC
Overall Experience Wow 5
Order Again? Yes
12/22/15 at 6:58 pm eastern... CustomInk.com

Sami Cross was super helpful with the design and making sure the shirt still arrived before Christmas.

Lucas A.
Dana Point, CA
Overall Experience Wow 5
Order Again? Yes
12/17/15 at 5:50 am eastern... CustomInk.com

I loved the website and all the options!! It was very easy to create my design! The only bad thing was that I am from Brazil and I am living in the USA now, but there was no option for "billing address" outside the country...

Marina D.
Ashland, OH
Overall Experience Great 4
Order Again? Yes
12/10/15 at 10:34 pm eastern... CustomInk.com

What I appreciated is how your entire sales team worked together even though they were spread throughout the country. Everyone of the associates was personal and professional and valuable to your organization. I also greatly appreciated how you stated that it would take about 2 weeks to receive my order and yet it came in one week. I have liked you on FB and will tell everyone I meet who may be looking for printed shirts to reach out to you. Keep up the good work!

Bob F.
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
12/8/15 at 10:02 pm eastern... CustomInk.com

Getting approval to use the the college name and logo artwork I uploaded was not easy and CustomInk insisted I cross all the T's and dot all the I's. But once the appropriate approvals were obtained, the company moved very quickly to get my order processed and shipped to me so that I would not miss my SIL's birthday. He loves the sweatshirt. The quality of the end result (fabric, sewing, artwork reproduction, etc.) is excellent and equal to or better than what I would expect in a sporting goods big box. This was the second product I ordered from CustomInk and I have been very pleased both times.

John S.
Audubon, PA
Overall Experience Great 4
Order Again? Yes
11/22/15 at 8:14 am eastern... CustomInk.com

My first time experience with your company was outstanding. User friendly; quick and immediate followup from customer service. You exceeded my expectations for an online 't-shirt shop' by a country mile.

Lori E.
McMinnville, TN
Overall Experience Great 4
Order Again? Yes
11/17/15 at 5:35 pm eastern... CustomInk.com

Be wary of the "guaranteed by" rush order option. I ordered and chose this option with CustomInk having more than enough time by their own admission that the shirts would be done and in my hands at least 2 days before I had to travel cross-country with them. Someone in their shipping department however chose to use USPS instead of a more reliable shipper and as expected, my shirts didn't arrive until AFTER I had returned home from my trip.

Glen M. - Engine Captain
Houston Fire Department,
Katy, TX
Overall Experience Okay 2
Order Again? Yes