Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
8/21/16 at 2:27 pm eastern... CustomInk.com

This company ROCKS. I got immediate Email responses and when calling got great/friendly help. I deal with many companies and government offices in my job....and your customer support is by far the best I've seen. (and in this day and age, that,s saying something)

Shadow J.
Duncanville, TX
Overall Experience Wow 5
Order Again? Yes
8/20/16 at 7:02 pm eastern... CustomInk.com

My only disappointment was for the inability to add to an existing order and the high cost of placing a separate 2nd order which still was received the same day. The first order was already a rush so I was already paying a premium. Would have been easy to add to the first order without making me feel like I was being taken advantage of for what was s fundraising event.

Sue Z.
New York, NY
Overall Experience Great 4
Order Again? Yes
8/20/16 at 5:51 pm eastern... CustomInk.com

The staff was helpful and the product came out beautifully. Now I have my own favorite tee. It even arrived a day earlier then expected!

Jeremy T.
Shelby Township, MI
Overall Experience Great 4
Order Again? Yes
8/20/16 at 5:25 pm eastern... CustomInk.com

Your service and product was of great quality. I was particularly impressed you delivered my order on the promised day!

Katha M.
Gulf Shores, AL
Overall Experience Wow 5
Order Again? Yes
8/19/16 at 6:03 pm eastern... CustomInk.com

Everything was great. UPS made my home the last stop of the day and I missed a meeting but no one's fault. Great service and t-shirts are great 2nd time around!

Cassandra D. - Team Captain
Steps4Sandra-Lupus Foundation of America,
Burtonsville, MD
Overall Experience Great 4
Order Again? Yes
8/19/16 at 12:20 pm eastern... CustomInk.com

I had actually ordered shirts from a cheaper source. They took almost a month to make and print and customer service never returned any emails, live chats, or voice mails. The shirts were a much different color than site and the printing was off. I was trying to save $2 per shirt. I learned my lesson! I ordered from custom ink and I loved my shirts!! I had use a template of theirs and edited to fit my needs. It was a great way to get me designing a great shirt! Website was easy to use. Processing was quick and delivery was a day early. I did use the live chat customer service and it was great! I will always use custom ink from hear on out!

Karissa R. - Coach
Ditmars Swim Team,
Astoria, NY
Overall Experience Wow 5
Order Again? Yes
8/19/16 at 12:02 pm eastern... CustomInk.com

I enjoyed working with CustomInk. the staff was professional and courteous and keep me up to date with the order. I received the order on the day as promised. Totally impressed.. Will order t-shirts to match. :-)

Mardella W. - Co Owenr
Rancho Cordova, CA
Overall Experience Great 4
Order Again? Yes
8/19/16 at 8:11 am eastern... CustomInk.com

We returned to Mackinac Island to celebrate a 50th wedding anniversary with 33 members of the family. I purchased the same famly logo announcung the special anniversary in 7 different colors to represent each of their children's growing families. All 33 wore the t-shirts and we were easily recognizable amongst the 20,000 tourists. We received compliments on the shirts all day, but the surprise was that the honorary couple received congratulations and well wishes all day! They were affordable and the screen was excellent. I will definitely do this again! Amy K. --Mishicot, WI

Amy K.
Mishicot, WI
Overall Experience Wow 5
Order Again? Yes
8/19/16 at 7:00 am eastern... CustomInk.com

I love the product and quality! Very satisfied! I was somewhat disappointed with the lateness of the shipping. I paid extra to have it here by the date promised. I needed it by 5:30 pm for a presentation that I needed to make. It was still not at my house by 5:15 pm! I called the company and they called the UPS company. It was delivered while they were calling. 5:22. I did receive the package that day, however it left me with no time to set it up with my presentation.

Erin M. - Athletic Director
Romeoville Christian Academy,
Romeoville, IL
Overall Experience Great 4
Order Again? Yes
8/18/16 at 7:35 pm eastern... CustomInk.com

Easy to create design and arrived on time, one day early actually!

Kelly S.
Greenwood, DE
Overall Experience Great 4
Order Again? Yes
8/18/16 at 4:31 pm eastern... CustomInk.com

This was our first experience with custom designed screen printing, and our very first encounter with your company. In a word, "WOW!" From start to finish, the quality of your products, customer service, and turnaround time far exceeded our expectations! We ordered 34 t-shirts on a Saturday morning with rush processing (a very last minute afterthought preceding our family trip), and we didn't just get them on time Friday —we got them on Thursday, one full day earlier than promised. That's just six days from order to delivery. Amazing! We also had some trouble uploading our custom artwork online (a file format problem), but we were able to get right through to a customer service rep by phone, who then courteously checked and resolved the problem in less than 5 minutes, and he did so in English. Again, amazing! Bottom line: Everyone loved the shirts, and we would not hesitate to highly recommend or use your services again as the need arises. Thank you for a truly refreshing customer service experience!

F Michael H.
Salisbury, NC
Overall Experience Wow 5
Order Again? Yes
8/18/16 at 4:10 pm eastern... CustomInk.com

Preparing for a school event at the end of summer is challenging. Add in making a fairly large purchase, with a new treasurer taking over made for a tight time frame to get an order placed and delivered on time. According to Cusomink's website, we should have had our t-shirts the day of our event. Thank's to their super efficient staff and process we had our t-shirts two days before and they looked amazing! Thank you so very, very much!

Mary J. - 3rd VP - Membership
Roosevelt Elementary School PTA,
Lakewood, OH
Overall Experience Wow 5
Order Again? Yes
8/18/16 at 3:34 pm eastern... CustomInk.com

I am a procrastinator. .so I needed my order ASAP. I opted for express shipping and it was worth it! Package arrived 2 days earlier than the guaranteed day. Shirt and dedisn were great quality. Very happy customer!!

Karen L.
Russell, PA
Overall Experience Wow 5
Order Again? Yes
8/18/16 at 2:55 pm eastern... CustomInk.com

The first rep I talked couldn't download the picture I submitted, but the second rep had no problem and the rest of the order went smoothly and the shirts arrived a day ahead of schedule.

Fran P.
West Seneca, NY
Overall Experience Great 4
Order Again? Yes
8/18/16 at 1:12 pm eastern... CustomInk.com

Very simple to use your website and one 5 minute phone call with Ryann to verify a few things and I was all set. Shirts came a day early and look great!

Marc G.
Elmsford, NY
Overall Experience Wow 5
Order Again? Yes