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Uncensored Customer Reviews
Here's what recent customers had to say:
I got my order a day earlier then expected which was great because I was on short time frame. Correspondence got to me quickly! :)
Greenwich Dance Team,
Overall good experience. Easy to work with customer service. Go off a script pretty obviously, for better or worse. You never hear from the same person twice which is a little odd, even within the same day.
CustomInk's customer service was absolutely wonderful! Everything was easy to navigate on the website, and it was awesome to see something I designed be made into a real product. My products arrived a day after the guaranteed date, but it was nothing too extreme.
Matignon Drama Club,
My experience overall with CustomInk was fabulous! I called to receive customer service on my order twice, and both times I was met with cheerful and extremely helpful individuals. I also received my shirt order a day earlier than I was anticipating. This was my first time ordering through custom ink, and it will certainly not be the last. Thank you, CustomInk, for the wonderful service and quality shirts!
WOW!!! I was amazed by the final product, which arrived on the day it was promised to arrive. The sweatshirt is awesome!!!! It looks exactly as it did online when I designed it, and I love the quality of the fabric. I was even more impressed with the fantastic customer service. At most, when I placed the order, I expected a thank you/confirmation # email. Instead, I got immediate feedback on how to improve my design and how, if I wanted to, get permission to use copyrighted material. The staff at CustomInk seemed to genuinely care about the design/product and were intelligent, helpful and friendly. AMAZING! I'm singing the praises of CustomInk to everyone I know.
Order came a day early; actually ONE DAY after i ordered it. An order of one shirt is treated as well as if I were a big customer....
CustomInk has great customer service and great products. Everyone I dealt with, whether I was "chatting" with someone online or talking on the phone, was super knowledgeable and helpful. And friendly! This is my second experience with CustomInk. Both experiences were exceptional. My shirts even arrived a day early. I recommend CustomInk!
Menlo Park, CA
Experience with customink great. But UPS delayed my delivery by a day and I paid $15.95 - didn't get it in time for my event :(
This is my fourth experience designing shirts. Each and every time the customer service was superb. We even received a post card for shirts I made when my husband had cancer. My only comment for improvement would be, I just placed a large order and needed to order just one more shirt for my team. I know that I get discount pricing for bulk orders, But to double the price for one tshirt was very surprising and frankly disappointing. I understand that to template for one shirt might be costly, but I feel that if it is done within 30 days or even 15 days of delivery it shouldn't be that much. I called the very day of the shipment. No other options were provided to cut cost except to order more
Newport News, VA
I was very pleased that you guys worked with my design and were able to give some feedback that helped improve it. I was also extremely pleased with how fast I got my t shirts. They came a lot earlier then I expected which made my day. Thank you so much.
My order got here a day early, which is fantastic. The print looks amazing in person. I am pleased with my order and will definitely be back to do more business with you guys!
Great customer service! They had great suggestions to make my tshirt even better. Very quick to repond and received my order the day they indicated even with a hurricane thar impacted shipping speeds
Mount Pleasant, SC
What a pleasure making shirts from Custom Ink! Shirts came a day before expected, look great and cost was just right. Super happy and my group will be thrilled when they get them. Website was very user friendly and uploading logo and previewing shirts is simple. Really happy. Will definitely use again!
Santa Monica, CA
It came a day earlier than expected which was awesome ! I am giving this tank top to my boyfriend for his birthday. I was a bit skeptical at first because I didn't really know what to expect, but I am thoroughly impressed with the quality of everything. I would definitely use Custom Link again.
I placed my order after quite a bit of designing. Which was fun and easy, and customer service was great, she even gave me her direct phone number. I found out a day later that the color of cancer ribbon I had chosen was wrong, which threw off my entire design. I called customer service and again, they were wonderful and helpful. He advised me on how to change my order without any trouble at all. I actually worried that it was too easy. This is how customer service should be! I just received my order yesterday and I LOVE LOVE LOVE it!!! Great quality and the printing is amazing!! I can't wait to order from Customink.com again. I had FABULOUS experience all the way around!