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Uncensored Customer Reviews
Here's what recent customers had to say:
My overall experience with the staff of CustomInk, from confirmation of the design, until shipped to my door, was absolutely amazing. Mariam Halstead always responded to my questions and emails very quickly, and was able to oversee some adjustments to the design, which turned out perfectly! These shirts were made for me, my older siblings and niece and nephews for our youngest brother's high school graduation. I am beyond excited to wear my CustomInk T-shirt to the graduation and see his face when we show him what's written on the back. As another surprise, I made him his own shirt to wear when he goes off to college. I cannot thank you all enough for the wonderful experience, and will definitely be sharing my experience with my family and friends. Thank you all, Ko'olinalani Lua PS. My sorority used this site quite often when I was in college, for recruitment shirts, and other event shirts, and every time we received the orders, they were always a success.
San Diego, CA
I designed a shirt for my daughter's best friend as a graduation present. It was so easy and fun. The colors came out beautiful and vibrant. The shirt is soft and the color is gorgeous. I know she will love it!!!
This shirt was a graduation gift that I really did not want to give to grad due to size differences making image look small. Maybe I will order again.
Ball Ground, GA
Even though it was a super rush order (for graduation) and we dealt with 4-5 different consultants in four days, each person was completely up to speed with the specs for our order and the service was seamless and painless--EVEN with last minute changes. You all are unflappable. High praise.
St. Andrews School,
First time user and it didn't turn out well. This was a gift for my daughters college graduation. I uploaded and placed a high rez graphic of a QR code that scans to read "Got Therapy?" on the upper left chest area. The shirt arrived with the graphic placed lower on the breast and too far left to where it wraps around the side. With this arrangement the QR code does not scan. This was not a could use of my money or a good gift for my daughter.
Boulder City, NV
Custom ink was ideal to create our 8th grade graduation class shirts. It was great to see the options change right before our eyes to make just the right choice.
St . Charles Borromeo,
We ordered a child's onesie and adult shirt with our nephews picture for his graduation day. My experience with the quality of the material and customer service received was an overall wow factor. I received my order within 3 days of ordering. We will order in the future Thank you
I am so happy with how the koozies came out for my sisters Law school graduation party. I seriously LOVE the product. All of them came out in great condition. Some of them seem to be cut a little different and not be even around the drinks but that is not that big of a deal.
We had hoped to receive the t-shirts on time for a Mentoring graduation and we did! Very pleased with your product.
I was always kept in the loop with emails. I called CustomInk a couple of times just to touch bases with the staff and they were very cordial and friendly. Great people, Nicky, Nicolas, and Kayla. Thanks for taking the time and delivering a very special memory of Makana's graduation.
I have used CustomInk many times in the past, but with this class of 2015 design I needed a lot of "art help" from the company and I was so pleased with how they worked with me and my students. We had a few changes we wanted to try and the art department was very good at seeing what we wanted, super quick with the turn around on changes, and was completely understanding when we switched back to an original design, too! In the end, my students got a T-shirt that they really like, was exactly what they had hoped for, and I'm sure will wear well beyond just this graduation season. Thanks for all the help and making this design so great!
Christian Life School,
My overall experience was fantawtic. spoke to two different customer service reps. They were outstanding with helping me get the exact product I wanted to help celebrate my daughters college graduation.
Islip Terrace, NY
Very successful. We ordered shirts to wear to my son's college graduation. The shirt (Gildan Ultra Cotton) is very nice, smooth and comfy. The printing was good, somewhat grainy, but that could have been due to the resolution of my photos. Overall, we were very pleased! We are repeat customers and I imagine many scenarios when we'll use CustomInk again in the future. Thanks for a job well done!!
El Paso, TX
I had a great customer service experience with custom ink. I ordered t shirts for the first day of my son's basic training graduation from the air force. I have never been to one of these before and a few days we left. I heard that people have t-shirts made to wear to the run with squadron names and mottos on them. I checked out custom ink because our school's teen institute had just ordered shirts from you. I called because I needed a super rush order and I wish I could remember the person's name that helped me. She was extremely helpful and my order arrived exactly when she said it would. Thank you so much, it was a great experience and I will absolutely order again!
I was not pleased that my order did not arrive by the guaranteed delivery date (I paid 10% extra shipping for faster delivery). After I sent you an email about my disappointment, I got a call the next day from CustomInk. I was unable to take the call so you sent me an email. You went above and beyond the level of customer service I expected and you gave me a refund on the shipping charge. Thank you so much, I wish that everyone had the same level of customer service as you do. The shirts came out great and just in the nick of time for my sons military graduation. He loved the shirts and thought it was the nicest thing we could do to support him.