Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/19/15 at 12:18 pm eastern... CustomInk.com

The quality of the sweatshirts were great. Unfortunately, most of the hoodies were too small for the individuals wearing them. The website says they tend to run small but the sizing chart you provided (height, weight, and how the hoodie looks on the individuals) was not accurate and reflective of the hoodies we received. The color of the hoodies received were much lighter than the charcoal hoodie in the template. Customer service was outstanding and they do a fantastic job of keeping you in the loop on your order. Delivered on time.

Matthew L.
Peterson Softball,
Colorado Springs, CO
Overall Experience Good 3
Order Again? Yes
5/17/15 at 10:45 pm eastern... CustomInk.com

The only problem I had was with the website. I used the same design/ logo I had previously ordered, but I wanted the design on short sleeve shirts. It was previously printed on a long sleeve hoodies. The website did not allow me to put it on the short sleeve shirts. As a result I had to call customer service and wait a while so they can transferred the design on the short sleeve shirts.

Tina G.
New Paltz, NY
Overall Experience Great 4
Order Again? Yes
5/15/15 at 4:02 pm eastern... CustomInk.com

Upcountry Panthers Football Hoodies....The boys Love them and they wear it with Pride! Your Team has exceptional customer service, you should be extremely proud of them. Looking forward to doing business with you in the near future. Aloha from Maui

Pua H.
Kula, HI
Overall Experience Wow 5
Order Again? Yes
5/14/15 at 4:08 pm eastern... CustomInk.com

great service, prompt delivery, was thrilled to have delivered to my home in Canada the hoodies look lovely and I will tell everyone how great and easy they were to order.. great service...

Louise G.
York, ON, Canada
Overall Experience Wow 5
Order Again? Yes
5/14/15 at 12:35 pm eastern... CustomInk.com

We regard to custom made t-shirts and hoodies, you are the easiest and most accessible company to work with. I have always received top quality screen printing and your clothing lasts year after year without fading. The BEST!

Robert S.
Walter Panas High,
Shrub Oak, NY
Overall Experience Wow 5
Order Again? Yes
5/12/15 at 11:33 am eastern... CustomInk.com

Have worked with CustomInk for over 10 years and couldn't ask for better service. The original hoodies we ordered have been washed a thousand times and still look like new.

Wendy E.
Clarksville, TN
Overall Experience Wow 5
Order Again? Yes
4/30/15 at 12:05 pm eastern... CustomInk.com

CustomInk was extremely helpful in ordering our hoodies. I was impressed with the personal phone call and email responses to be sure our order was exactly what we wanted. I would order from CustomInk again, but I would probably request a size sample to guarantee the correct sizing of our products.

Katie D. - PR Chair
Susquehanna University Belly Dance,
Selinsgrove, PA
Overall Experience Great 4
Order Again? Yes
4/29/15 at 12:33 pm eastern... CustomInk.com

My student government members were thrilled with the quality and thickness of the hoodies, as well as the printing of the logo. The order came much sooner than expected. Overall, fantastic product and service.

Aliya T. - Student Government Advisor
Ruth Asawa School of the Arts,
San Francisco, CA
Overall Experience Wow 5
Order Again? Yes
4/29/15 at 1:12 am eastern... CustomInk.com

I have been extremely impressed since the first phone call I made (on a Sunday!) and worked with a CustomInk associate who created three different color variations of our original logo to help make it stand out against our dark hoodie... all in about ten minutes! I was SOLD! The finished product looked fantastic. From there the experience just kept getting better from accommodating changing sizes and quantities after already placing the team order, to upping our delivery date so we'd have them in time for an upcoming game (and then they arrived 2 days earlier than the early date!) When one hoodie was the wrong size I let them know and had the correct size sent to me within 5 days. I didn't think I could be any happier until I found out we could place an "additional piece" order (once our families saw the hoodies and wanted to order more) at the same rate as before with a small set up fee! Absolutely THE BEST customer service I've experienced in a long time. And each person I spoke with made me feel like I was their best customer.

Amy C.
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
4/28/15 at 3:44 pm eastern... CustomInk.com

Most amazing process/experience for this first timer! I ordered 40+ sweatshirts for my nursing class and it could not have gone any smoother! Not only was the website simple and fun to use, the customer support was incredible (email, phone and instant message options!!) . I loved having constant feedback about the design, confirming the order, and knowing the entire delivery process in full detail. The order came sooner than expected which was awesome, and it was packaged and organized so nicely. Best part?? It even passed the washer and dryer test! no shrinking :) Not to mention, not a single person stated that it was either "too big or too small", the sizing chart provided by the website is 100% accurate (at least with this hoodie material). Everyone was beyond happy with their hoodies! You will forever have loyal customers from us, thank you for making this all so fun instead of a hassel!

Katie M. - Student
Tacoma, WA
Overall Experience Wow 5
Order Again? Yes
4/28/15 at 11:44 am eastern... CustomInk.com

The process of designing, ordering, confirming and receiving my order was seamless and easy. CustomInk always makes you feel that your order is the most important to them and they strive to make their customers happy. The look on our color guards faces when they got their hoodies were all that we needed to know we ordered from the right place!

Richard M.
Severn, MD
Overall Experience Wow 5
Order Again? Yes
4/25/15 at 11:36 am eastern... CustomInk.com

Very good experience: the amount of hands-on "real-person" interaction we got was impressive up front, and it's been universally agreed that the shirts and hoodies look better than anyone expected.

Cody W.
San Francisco, CA
Overall Experience Wow 5
Order Again? Yes
4/24/15 at 2:46 pm eastern... CustomInk.com

My hoodies are still losing ink, but my t-shirts, the oldest items, still look great. I don't know what the issue is/was on the hoodies. CustomInk has tried really hard to make it right and I appreciate that. They value me as a customer now and in the future and for that reason I would recommend them to others.

Hope W.
Funky Frogs Canine, LLC,
Fredericksburg, VA
Overall Experience Great 4
Order Again? Yes
4/22/15 at 8:56 am eastern... CustomInk.com

I have ordered hoodies for my athletes through CustomInk for 4 sports seasons now (1 soccer, 1 swimming, 2 baseball). I am continually impressed by the quality of the materials and the helpfulness of the staff at customer service. The products arrive quickly and within the promised time-frame (if not earlier!). I will continue to purchase team gear through CustomInk for as long as I coach. Thank you for such great service!

Jessica C.
Modified Soccer,
Addison, NY
Overall Experience Wow 5
Order Again? Yes
4/21/15 at 8:53 pm eastern... CustomInk.com

Love the shirts but I also ordered 2, 3XL hoodies and I didn't receive them also I ordered 1 size small shirt, and I don't think I received it. :(

Heather S.
Unionville, MO
Overall Experience Great 4
Order Again? Yes