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Uncensored Customer Reviews
Here's what recent customers had to say:
CustomInk did a fantastic job on the koozies I ordered. I would used them again.
Terre Haute, IN
I am extremely happy with this company in all aspects, The website is easy, designing my product was easy..everything from start to finish was a breeze. Customer service was very friendly and helpful. I love my finished product. I was really surprised when my koozies arrived ahead of the expected delivery time as well! I will absolutely use your services if a need arises, and will recommend CustomInk to potential customers! I am a very satisfied customer!
CustomInk came through big time. I found myself in a situation where even the "rush" date was beyond the date by which I needed my product. I called and spoke to CustomInk personnel and they were able to speed delivery by an additional day. They also walked me through some re-design on the koozie and advised me on that aspect. The koozies actually arrived a day early and they looked amazing. They were a HUGE hit!
Was overall very pleased & impressed with the timeframe which I received my koozies.
We had text printed on the back side of our koozies, Custom Ink changed the font without authorization or approval. Thus, we did not get what we ordered, and therefoe the product doesn't meet our requirements. A waste of time and money.
Grand Sky Development Company,
Grand Forks, ND
Working with this website was easy and user friendly. I love the results of my product with my personalized artwork! They even worked with my artwork to correct the fonts and things that weren't going to print properly. Love the results! Can't wait to give out these koozies at my wedding!! :)
It was very easy to create and place the order for the custom koozies. Delivery was also very fast. Was told it would take 15 days..received my order in 10 days. Thank you.
Collins Engineers Inc.,
Customer service overall was excellent. There were a few issues but overall I was well taken care of. The moths and the yellow koozies are a bigger issue, but your sales reps are super friendly.
Loved the koozies and they were a huge hit with our group!! Customer service as always was amazing and they were done in plenty of time for our party. Never disappointed with CustomInk!
This was my first time on your site. It was pretty easy to design my own koozies. When I had a question about the order and delivery date, I phoned in and the girl was very nice and brought up my order and assured me it would be on time or early. It ended up being delivered a day earlier than expected. My son is getting married next year and I already am planning a much bigger order for that occasion and look forward to the designing process.
Mount Prospect, IL
Everything turned out amazing!! The product was great and the customer service was great too, loved the emails of updates through out the process! Koozies turned out perfect
Designing part of website was very helpful.. Koozies were a little on expensive side
I was thrilled to pieces over the entire experience with custom ink start to finish. I was consistently kept up to date on the process, approvals, ect and never felt left in the dust. beyond that, everyone was professional, kind, and warm. the koozies are spectacular, and i look forward to any and all opportunities to work with your company again! thank you!
Floral Park, NY
I was very satisfied with the product and overall customer service. Responses were quick from representatives and the koozies turned out great! However, I was disappointed that there wasn't an option to select less than 50 for the quantity. I only needed 25 and found this to be much more expensive than I hoped.
Evergreen Park, IL
We wanted to order fewer koozies, but 100 is the minimum. I have ordered koozies in the past, and was able to order 50. I would have preferred that option, but understand if it's not economically feasible to do an order size that small.