Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
11/16/15 at 10:04 am eastern... CustomInk.com

I've been familiar with CustomInk for years - my husband and most of my friends are in bands, so they use you often for their merch - and when I had the chance to make some koozies for my work, you were the obvious choice. I uploaded one of our logos and it looked like the two different shades of blue in the original image came out as 2 different shades of white in the design (I was doing a one-color design in white). I got all excited and made a back design that made use of a gradient of shades. Honestly, I felt like I was kind of getting away with something since it didn't seem like it should be possible, but I submitted it anyway. I heard back shortly from CustomInk telling me that gradients would, in fact, not fly with a single-color design, and it would just look like a featureless blob - and they gave me 2 different design options to switch to instead, both of which captured the same spirit of the original. So helpful, and the end product turned out great. Everyone at the office was really pleased with them and so am I!

Camille B. - Customer Champion
Cambridge, MA
Overall Experience Great 4
Order Again? Yes
11/12/15 at 5:25 pm eastern... CustomInk.com

This is my second time ordering Koozies. I am currently in Antarctica and just love the Koozies and Tshirts I have made for the team. Items that will last for a long time.

Star F.
Summerville, SC
Overall Experience Wow 5
Order Again? Yes
11/11/15 at 4:43 pm eastern... CustomInk.com

I have used your company for shirts a few times, and this will be the 2nd time for Koozies. I always like how easy it is to use your website and your customer service is awesome.

Joanie S.
Cookeville, TN
Overall Experience Good 3
Order Again? Yes
11/5/15 at 7:15 pm eastern... CustomInk.com

Very impressed with the quality of the koozies and very happy with the printing!!!! Nice job!!!!

Chad H.
Amery, WI
Overall Experience Great 4
Order Again? Yes
10/30/15 at 12:21 pm eastern... CustomInk.com

We had another great experience with CustomInk. The customer service was amazing, and the shirts and koozies we ordered look great and arrived ahead of schedule!

Annie I.
Denver, CO
Overall Experience Wow 5
Order Again? Yes
10/19/15 at 10:28 pm eastern... CustomInk.com

Honestly, everything was great! However, I must elaborate and say that I spoke with several people throughout the ordering process, and I have never experienced such exceptional customer service as I did with each and every Custom Ink employee. Every single person I spoke with was so sincerely friendly and helpful. An email was even sent a few days later, saying that the design team noticed that the koozies were for a wedding, and just sent an email to say congratulations (which was very sweet). Of all of the 3rd parties and vendors that I have worked with throughout the wedding planning process, I have not worked with any other company with employees as responsive, Kind, helpful and patient. I cannot express how appreciative I was of that. Truly - thank you.

Melissa N.
Cary, NC
Overall Experience Wow 5
Order Again? Yes
10/10/15 at 10:55 am eastern... CustomInk.com

I love dealing with this company. Website is so easy! Great art, font, and colors to choose from! A few times my koozies got messed up, and they remedied the situation, so I always keep coming back!

Wendy D.
South Pasadena, FL
Overall Experience Wow 5
Order Again? Yes
10/9/15 at 1:03 pm eastern... CustomInk.com

The koozies came out great!

Karen M.
Des Moines, IA
Overall Experience Great 4
Order Again? Yes
10/7/15 at 10:30 pm eastern... CustomInk.com

CustomInk did a fantastic job on the koozies I ordered. I would used them again.

Robert F.
Terre Haute, IN
Overall Experience Wow 5
Order Again? Yes
10/7/15 at 1:06 pm eastern... CustomInk.com

I am extremely happy with this company in all aspects, The website is easy, designing my product was easy..everything from start to finish was a breeze. Customer service was very friendly and helpful. I love my finished product. I was really surprised when my koozies arrived ahead of the expected delivery time as well! I will absolutely use your services if a need arises, and will recommend CustomInk to potential customers! I am a very satisfied customer!

Debbi F.
Basco, IL
Overall Experience Wow 5
Order Again? Yes
10/5/15 at 8:51 am eastern... CustomInk.com

CustomInk came through big time. I found myself in a situation where even the "rush" date was beyond the date by which I needed my product. I called and spoke to CustomInk personnel and they were able to speed delivery by an additional day. They also walked me through some re-design on the koozie and advised me on that aspect. The koozies actually arrived a day early and they looked amazing. They were a HUGE hit!

Sarah C.
Blythewood, SC
Overall Experience Wow 5
Order Again? Yes
10/4/15 at 9:35 am eastern... CustomInk.com

Was overall very pleased & impressed with the timeframe which I received my koozies.

David H.
Rochester, IN
Overall Experience Wow 5
Order Again? Yes
9/22/15 at 2:40 pm eastern... CustomInk.com

We had text printed on the back side of our koozies, Custom Ink changed the font without authorization or approval. Thus, we did not get what we ordered, and therefoe the product doesn't meet our requirements. A waste of time and money.

Jeffrey D. - Broker
Grand Sky Development Company,
Grand Forks, ND
Overall Experience Bad 1
Order Again? No
9/15/15 at 12:05 pm eastern... CustomInk.com

Working with this website was easy and user friendly. I love the results of my product with my personalized artwork! They even worked with my artwork to correct the fonts and things that weren't going to print properly. Love the results! Can't wait to give out these koozies at my wedding!! :)

Rene G.
Atlanta, GA
Overall Experience Great 4
Order Again? Yes
9/15/15 at 11:11 am eastern... CustomInk.com

It was very easy to create and place the order for the custom koozies. Delivery was also very fast. Was told it would take 15 days..received my order in 10 days. Thank you.

Brian L. - Construction Engineer/Social Coordinator
Collins Engineers Inc.,
Milwaukee, WI
Overall Experience Great 4
Order Again? Yes