Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.7%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
3/5/14 at 6:33 pm eastern... CustomInk.com

Our experience with CustomInk was fantastic! The website has a lot of graphics to choose from and allowed us to personalize our foam Koozies for our wedding favors. The customer service was exceptional. Through live chat, one of their agents guided me through creating a great and practical product. The agent offered suggestions and feedback and even showed alternatives, one of which is the design we decided to go with! When we saw the proof we decided on a change to part of the design and CustomInk sent us a new proof within 24 hours! We are absolutely thrilled with the service, individual attention, and the final product we received! We will definitely use CustomInk again when the opportunity arises!

David M.
Rensselaer, NY
Overall Experience Wow 5
Order Again? Yes
3/1/14 at 4:17 pm eastern... CustomInk.com

Working with Customink was a smooth, successful experience. I had to ask Customer Service a few questions. The Customink employee was efficient, friendly, knowledgeable and very helpful. The order was filled, shipped and delivered in what seemed to be lightning speed. We are VERY pleased with the product! Thank you, Customink!! The 30th birthday koozies are AWESOME!!

Kathleen B.
Glen Carbon, IL
Overall Experience Wow 5
Order Again? Yes
3/18/14 at 7:39 pm eastern... CustomInk.com

CustomInk always has the best customer service, always helps convert images into great products. Every time I order, I know (1) there is a person behind the website request, and (2) the product will be great quality and arrive on time. I won't order custom koozies, shirts, etc. from anywhere else!

Mary S. - Party Planner
Nashville, TN
Overall Experience Wow 5
Order Again? Yes
2/18/14 at 1:22 pm eastern... CustomInk.com

Best customer service I've ever encountered, ever. This is my second time working with CustomInk and because I am a chronic procastinator, both times needed my order rushed. The artists did a great job with my custom order. I honestly feel like these people are my personal friends. I loved my shirt and koozies and everyone at the party asked me where I had them printed. Thanks!

Ashley B.
New Orleans, LA
Overall Experience Wow 5
Order Again? Yes
2/18/14 at 11:10 am eastern... CustomInk.com

CustomInk maintained contact very well and were quick to alert me of concerns about the font I had selected. They were also very helpful and thoughtful in their effort to choose one that would print clearer and adjust the design as I requested. My experience with CustomInk was great, and I would definitely recommended it to others. I was very satisfied with my koozies when they arrived! Customer service really made me feel like an individual and not just another customer.

Rikki L.
Pittsboro, NC
Overall Experience Wow 5
Order Again? Yes
2/13/14 at 1:33 pm eastern... CustomInk.com

Such an easy site to work through. My koozies are perfect. And the price was very reasonable.

Elizabeth O.
Statesboro, GA
Overall Experience Wow 5
Order Again? Yes
2/10/14 at 1:19 pm eastern... CustomInk.com

The website is very user friendly. I ordered koozies for my wedding. The customer service was exceptional and some of the best customer service I've ever received. I unknowingly used an image that was offered for sale on another website so the customer service rep not only explained to me how to purchase the image and provide proof of purchase but also alternatives for other images if I didn't want to purchase that image. Many online businesses don't go through the trouble of offering solutions to problems right away, if ever. It was extremely helpful and I highly recommend using CustomInk.

Jason A.
Corpus Christi, TX
Overall Experience Wow 5
Order Again? Yes
2/6/14 at 11:26 am eastern... CustomInk.com

Our koozies arrived very quickly and exactly as ordered! They look great! They take up more space than I anticipated (and we're taking them to our destination wedding), so if I were to do this again, I would order the ones that fold up. Our experience ordering and designing with CustomInk was really easy and positive.

Sarah B.
Wallingford, PA
Overall Experience Great 4
Order Again? Yes
2/1/14 at 11:14 am eastern... CustomInk.com

Lots of variety and customization options. It was fun to design my koozies.

Megan L.
KRJ Management,
Missouri City, TX
Overall Experience Great 4
Order Again? Yes
1/27/14 at 7:50 pm eastern... CustomInk.com

The koozies are perfect! When we first got back the proof, we had to make some changes, but the team got back to us quickly, and the final product came out just how we wanted! The printing looks really great, very nice quality. Plus, once the order was place, the koozies arrived very quickly. I would highly recommend CustomInk!

Michele K.
Gainesville, FL
Overall Experience Wow 5
Order Again? Yes
1/19/14 at 1:51 pm eastern... CustomInk.com

The product came fast and is great quality, we are more than thrilled with the way our can koozies came out.

Shawn J.
Pike Road, AL
Overall Experience Wow 5
Order Again? Yes
1/19/14 at 7:21 am eastern... CustomInk.com

Easy website to use. Quick delivery. Received great koozies that looked exactly like we ordered.

Averille D.
Celina, TX
Overall Experience Great 4
Order Again? Yes
1/31/14 at 8:25 pm eastern... CustomInk.com

The website was unable to inform me that my uploaded photo could not be printed on the koozie. BUT! I received a phone call the following day to make adjustments. The sketch of my photo by the customink artist was PERFECT! I think it turned out better than if I had the uploaded photo printed. The koozies were a HIT at my fiancé's Dirty 30 Party. The customer service was quick and Mark who I dealt with via phone was pleasant and very helpful. I plan on using CustomInk again in the future for sure. Probably for wedding favors, infact! Thank you all so much!

Angela H.
Edgewood, WA
Overall Experience Wow 5
Order Again? Yes
1/20/14 at 11:09 am eastern... CustomInk.com

I had trouble seeing my art when I loaded it onto the website, so I asked for help and got it very quickly from Cameo. It made the process quick and easy and we love the result! I am sure the guests at our wedding will love the custom koozies!

Kristin S.
Providence, RI
Overall Experience Wow 5
Order Again? Yes
1/13/14 at 11:56 am eastern... CustomInk.com

I ordered the koozies for some friends who recently took over a family business. When I delivered them they were estatic and really loved the colors and the art work! Thanks, Custom Ink, for another job well done!

Valerie S.
Mechanicsville, MD
Overall Experience Wow 5
Order Again? Yes