Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.9%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
8/30/14 at 1:14 pm eastern... CustomInk.com

The overall experience with CustomInk was incredible. I never expected such great customer service. The help and suggestions of the staff was incredible. I changed designs at the last second (after approving the first design) due to concerns I had that the logo wouldn't be as visible. The staff was more than open with their opinions and agreed it'd be best to change colors. I have and will continue to tell everyone about the great experience with CustomInk including promoting your company at the charity golf outing, which the koozies were purchased for.

Eric C.
Brownsburg, IN
Overall Experience Wow 5
Order Again? Yes
8/25/14 at 11:30 am eastern... CustomInk.com

For the past 4 years I've been ordering our Koozies and have always been happy!Just wish the minimum order was less than 50. I usually only need 35 to 40 Koozies...

Lindsey S.
Spring, TX
Overall Experience Wow 5
Order Again? Yes
8/25/14 at 11:16 am eastern... CustomInk.com

The only downside we've encountered with customink.com is the incredible number of emails we've received asking us to buy more stuff with our design printed on them. One, maybe two emails I'd forgive, but we've gotten at least a dozen since we put in our order. That is way too many. Aside from the spam, our experience was good and the koozies turned out great!

Cliff C.
Seattle, WA
Overall Experience Great 4
Order Again? Yes
8/23/14 at 11:53 am eastern... CustomInk.com

I think for being a random company I found online, the overall experience was higher than my expectations. I appreciate the tracking emails, letting me know where the product was in creating, packaging and delivering, as well as to confirm what I wanted before it was created. The only thing that was a disappointment was the lack of information provided before I spent almost 2 hours designing my koozies. It was kind of a reeling scheme that at checkout I tried to order just 40, and then it prompts me that it has to be minimum orders of 100. That should be a disclaimer on the page as you are designing. Also, $3.75 per Koozie is flat out expensive when you compare to other screen printing services which you can get koozies for closer to $0.50 a piece.

Kelly W. - Nonya Bizz
Operation Wedding Can't We Just Order 40?,
Scottsdale, AZ
Overall Experience Wow 5
Order Again? Yes
8/22/14 at 12:18 pm eastern... CustomInk.com

CustomInk did a great job creating our koozies that we ordered as favors for our wedding! The colors were exactly what we wanted and they did an awesome job printing the graphic that we submitted. Great customer service!

Katie C.
Alexandria, VA
Overall Experience Great 4
Order Again? Yes
8/21/14 at 11:22 am eastern... CustomInk.com

I would have been extremely happy with my overall experience and in love with the koozies minus the blob.

Stephanie F.
Dundee, MI
Overall Experience Good 3
Order Again? Yes
8/19/14 at 11:25 am eastern... CustomInk.com

CustomInk has a great interface and customer service. Although the items are priced a higher than at other custom sites, they are of a better quality. In addition, they offer capabilities that other sites don't provide (i.e. double sided printing on koozies). CustomInk is worth the extra cost, specially if your image and representation is at stake.

Alejandro S. - Entertainment Director
Factory Automation Systems,
Atlanta, GA
Overall Experience Great 4
Order Again? Yes
8/18/14 at 1:23 pm eastern... CustomInk.com

What a great experience dealing with your company. The website is easy to navigate and customer service outstanding...I was immediately contacted to approve the order, talked through specifics with the rep and was completely satisfied with the entire experience, start to finish. I ordered t-shirts and koozies for a surprise birthday party and they were awesome!

Valerie B.
Newport, MI
Overall Experience Wow 5
Order Again? Yes
8/17/14 at 10:40 am eastern... CustomInk.com

I ordered koozies for my upcoming wedding. The website was super easy to use, the service was quick and delivery earlier than expected. I can't wait to have these at my wedding!

Taryn S.
Raleigh, NC
Overall Experience Wow 5
Order Again? Yes
8/16/14 at 8:29 am eastern... CustomInk.com

Great experience. Good communication it was almost too easy. Love the koozies and they will look great at the wedding.

Bonnie D.
Manor, TX
Overall Experience Great 4
Order Again? Yes
8/15/14 at 11:10 am eastern... CustomInk.com

The process of ordering the koozies was effortless, the customer service was very responsible and helpful with the whole process they made this project so easy!

Jaclyn S.
Boston, MA
Overall Experience Wow 5
Order Again? Yes
8/15/14 at 9:53 am eastern... CustomInk.com

Love CustomInk!!! We found it fun and easy to custom design the foldable can koozies for our upcoming event. Even after the design was submitted it was nice to see that your design team went over it to insure everything was aligned perfectly (a detail we were a little worried about). Fast, prompt service and notes from a real person made a huge impact on our satisfaction. Thank you so much!!

Judith A.
North Bennington, VT
Overall Experience Wow 5
Order Again? Yes
8/14/14 at 10:31 am eastern... CustomInk.com

The service was fast with good communication. The koozies turned out beautiful and will be enjoyed for years to come.

Kay J.
Bartlett, TN
Overall Experience Wow 5
Order Again? Yes
8/12/14 at 8:26 pm eastern... CustomInk.com

Very happy with custom inks products the shirts and koozies I've bought are great quality and very affordable

Cody M. - Owner
Brothers & Bricks LLC,
Milford, MI
Overall Experience Great 4
Order Again? Yes
8/12/14 at 2:44 pm eastern... CustomInk.com

I love the koozies!!! We received them so quickly! They look exactly as I wanted them to. Thank you so much! BB

Brittany B.
Clinton, TN
Overall Experience Wow 5
Order Again? Yes