Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
8/23/14 at 6:45 pm eastern... CustomInk.com

I got the chance to make are flute section shirts for are band and I really didn't know how everyone was going to react to them. I started handing them to everyone and it was the best day ever I was getting feedback on them from everyone saying they loved it the color, the design and the colors. I'm so glad I went with customink on the shirts.

Kay M.
Klein, TX
Overall Experience Wow 5
Order Again? Yes
8/19/14 at 11:36 am eastern... CustomInk.com

Awesome experience over all. Amazing customer service, every time I called I got a different person but each person was up to date. The logo looked perfect! I was given a picture from a coworkers Facebook page and it still looked fantastic! We got the shirts 4 days earlier than expected which I'm guessing is because of the new dfw location. I just wanted to thank you and your team for such a great experience! I have worked in the customer service industry for over 15 years and always have high expectations but y'all always surprise me with your awesomeness. I talk so highly of your company that my dad made shirts for his record store and a coworker even made shirts for his heavy metal band. Thanks again! I look forward to working with you guys again next year!

Dustin W.
Fort Worth, TX
Overall Experience Wow 5
Order Again? Yes
8/19/14 at 10:17 am eastern... CustomInk.com

The edited design turned out fantastically, i loved how the lizard turned out. The ability to easily change the names that went on the back was such a nice thing when dealing with teenagers who cant make up their minds. We got a lot of compliments and giggles at the names on the back and the presentation of the design. One of the other sections in the band asked us about what company they used, and i was surprised to hear that they hadnt heard of customink! I assured them that this company is the best t-shirt company around with amazingly high end products, wonderful customer service, and is punctual with their deliveries.

Isabel P. - Squad leader
West Geauga Drumline,
Novelty, OH
Overall Experience Wow 5
Order Again? Yes
8/18/14 at 8:43 pm eastern... CustomInk.com

Even more impressive than the product was the customer service. Those who assisted me throughout my process (for three different shirts I ordered - which included getting band permission) were Belinda, Jeff, Jared and Alleigh. Each of them were so friendly in their email conversations, sounded excited to work with me, offered potential alternates and solutions, were patient - even offered to assist and take ownership of something that was MY mistake - but instead clearly wanted me to walk away with a completely happy experience. That was above and beyond. Just everything you want in a customer experience - and frankly something I very RARELY encounter - if it all. Whatever you're doing is working, and should be commended. It makes you stand out. It sounded like employees were treated very well there, and respected, and I hope this is the case. Look forward to placing more orders in the future!

Andrew M.
Quincy, MA
Overall Experience Wow 5
Order Again? Yes
8/18/14 at 7:16 pm eastern... CustomInk.com

The website was easy to use and the final product was extremely close to the online design. The customer service was fantastic, as an artist was able to redraw the image within two hours of request and saved me money in the process. Our marching band held a shirt contest and thanks to CustomInk my trumpet section won.

Laurie W.
Londonderry, NH
Overall Experience Wow 5
Order Again? Yes
8/14/14 at 10:53 pm eastern... CustomInk.com

I work with teenagers and for the different sections in the band, it's a tradition to have creative, cool looking shirts for one day at our band camp. The kids helped me come up with the design, we ordered the shirts together in a quick, simple manner and they loved it. The representative I communicated with was very helpful and actually took the time to connect with us. This was an awesome experience.

Andrew J. - Mellophone Staff
American Fork HS Marching Band Mellophones,
American Fork, UT
Overall Experience Wow 5
Order Again? Yes
8/14/14 at 2:35 pm eastern... CustomInk.com

I've ordered several products with my own custom art to support my band, and CustomInk hasn't disappointed me! I plan on getting even more!

Nick Z. - Drummer
Columbia, PA
Overall Experience Great 4
Order Again? Yes
8/13/14 at 7:23 am eastern... CustomInk.com

Customer service was exceptional. CustomInk is a very professional company. I was not expecting the amount of professionalism that was involved in making shirts, especially since they were just for a band. However, the professionalism exceeded our expectations and clearly shows in the quality of product received.

Tricia G.
Belcamp, MD
Overall Experience Great 4
Order Again? Yes
8/11/14 at 6:56 pm eastern... CustomInk.com

The staff that have helped me through my order are wonderful! I love the Gildan brand. Finally, my daughter's school went through another company for t-shirts for their marching band t-shirts....i put the shirt on, and had the yucky feeling from their shirt. The feeling you get when the ink penetrates the cotton, and you feel like a plastic sheet is on your skin...anyhow, I LOVE that your shirts don't do that!

Margaret H. - Host
Family Reunion,
Inver Grove Heights, MN
Overall Experience Wow 5
Order Again? Yes
8/8/14 at 10:14 pm eastern... CustomInk.com

I'm happy with the product I received. My brother usually doesn't care about these types of things but even HE was amazed and wanted one for himself with his YouTube logo on it. I'm starting college in a few weeks and I can't wait to wear it and people ask what "SKUD" is and I get to tell them it was my band. The shirt is all I imagined it would be. Thank you! It would be cool if you could upload your own fonts though and have more colors but that has to be a difficult task so it's totally understandable. The surplus of options provided makes up for that.

Jaclyn L. - Musician
Staten Island, NY
Overall Experience Great 4
Order Again? Yes
8/5/14 at 7:13 pm eastern... CustomInk.com

I absolutely love my shirt! You guys did an amazing job! I showed my shirt to one of the band members of Question? No Answer and he he loved it as well!

Cassandra P.
Question No Answer,
Othello, WA
Overall Experience Wow 5
Order Again? Yes
8/4/14 at 1:23 am eastern... CustomInk.com

Everything was awesome! I spoke to mimi on the phone and she is by far the best customer service representative I have ever spoken to. The only thing with my design that was a little off from the design lab (and it really doesn't make a difference but in the interest of being completely honest I shall point it out) was that some art I added to the image is about 3/4 inch left of where it appears in the design lab. Quality of shirt is awesome, fit is so perfect it feels tailored and design clarity and quality is superior. I shall be calling Mimi again soon to order all my work shirts and shall hopefully be ordering shirts for a band to sell. Thank you for the awesome service. Glen

Glen M.
Brookline, MA
Overall Experience Wow 5
Order Again? Yes
8/1/14 at 2:57 pm eastern... CustomInk.com

The overall experience with CustomInk has been amazing! I'd always to have a t-shirt of my own band, and now, thanks to CustomInk, I have it! It is just as I wanted it to be, simple yet meaningful! I had called the helpline regarding a few questions I had and everyone I had spoken to had been extremely helpful and nice! It can easily be said that I am one happy and satisfied customer!

Mohammad H.
North Haven, CT
Overall Experience Wow 5
Order Again? Yes
8/1/14 at 12:39 pm eastern... CustomInk.com

Very easy to use, I use it every year for the marching band Tshirts

Jenna B. - Drum Major
AVHS Marching Band,
Pleasanton, CA
Overall Experience Wow 5
Order Again? Yes
7/29/14 at 8:45 pm eastern... CustomInk.com

showed up early and just in time for a festival the band was playing at. I can't thank you enough for the fast service and great variety of products !!

Cory T.
Hoyt Lakes, MN
Overall Experience Wow 5
Order Again? Yes