Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    37%
  • Good
    5%
  • Okay
    3%
  • Bad
    1%
and
97.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
2/10/15 at 11:30 am eastern... CustomInk.com

I am created these shirts for my band BONE-ROT and they are better than I expected the art was rearranged perfectly and the screen printing was out of this world the shirts are a nice thick material and I'm great condition. I also received the shirts in great timing about a week earlier than I expected. I'm going to be using you guys from now on with my bands merch.

Ian M.
Lakewood, CO
Overall Experience Wow 5
Order Again? Yes
2/10/15 at 7:40 am eastern... CustomInk.com

I had this shirt created for my son to wear during his band trip to Orlando, FL in April. I was amazed at how well it turned out, it is AWESOME. He is so excited and can't wait to wear it and be the envy of all the other trombone players in his class. Thanks CustomInk for another fine job!

Jennifer M.
Maersk Inc,
Iron Station, NC
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 12:22 pm eastern... CustomInk.com

I expected to pay a lot more than I did. I expected a far inferior product. I expected "ho-hum" customer service. I was disappointed in the best way possible. The shirts were amazing, the customer service experience was above and beyond, and the price was incredible ($12.51 per shirt for an order of 40; three color front, one color back)! From here on, my metal band will choose Custom Ink for our merchandise needs!

Joshua M. - Vocalist
Embrace the Machine,
San Angelo, TX
Overall Experience Wow 5
Order Again? Yes
1/27/15 at 12:58 pm eastern... CustomInk.com

I really enjoy making my yearly pep band shirt with you guys. You are always helpful, and I enjoy that you email me with questions to make sure our order is exactly what we want. Thanks!

Tasha M. - Music Director
Wrangell High School,
Wrangell, AK
Overall Experience Wow 5
Order Again? Yes
1/25/15 at 1:42 am eastern... CustomInk.com

I only ordered 2 shirts to see how well the design I did for my friends band would translate onto a shirt. I'm impressed, the band is, and also the friends and fans of the band have seen them, and are now asking us if we can print more to sell. The shirts were also delivered exactly on the day that was promised. Good job!

Andrew M.
Bloomfield Hills, MI
Overall Experience Wow 5
Order Again? Yes
1/24/15 at 9:13 pm eastern... CustomInk.com

Everything was amazing! The customer service, especially, was by far the best I've ever had from any company. My representative was extremely helpful and understanding, and when she made suggestions that I agreed to at the time but later decided to change, she was perfectly understanding and worked with me until my shirts were made just the way I liked it. In addition, when I asked my representative about the delivery date of my order, since my order was under serious time pressure to arrive in time for a band concert, she actually made a note in my file about the concert date and promised me it would arrive in time. My shirts even came a day earlier than expected. I am so impressed with the service I've received from CustomInk, and would order again in a heartbeat.

Jeffrey K. - Co-Conductor
Jazz Eclipse,
Sherborn, MA
Overall Experience Wow 5
Order Again? Yes
1/24/15 at 9:05 pm eastern... CustomInk.com

Everything was amazing! The customer service, especially, was by far the best I've ever had from any company. My representative was extremely helpful and understanding, and when she made suggestions that I agreed to at the time but later decided to change, she was perfectly understanding and worked with me until my shirts were made just the way I liked it. In addition, when I asked my representative about the delivery date of my order, since my order was under serious time pressure to arrive in time for a band concert, she actually made a note in my file about the concert date and promised me it would arrive in time. My shirts even came a day earlier than expected. I am so impressed with the service I've received from CustomInk, and would order again in a heartbeat.

Jeffrey K. - Co-Conductor
Jazz Eclipse,
Sherborn, MA
Overall Experience Wow 5
Order Again? Yes
1/24/15 at 11:23 am eastern... CustomInk.com

I am very happy every time I have order from you guys. I get my product when I need it. I will order more product for my band Chemical Rage. Thanks RAGE ON!!!!!

Cheyenne D. - president
Chemical Rage LLC,
Portland, OR
Overall Experience Great 4
Order Again? Yes
1/24/15 at 11:18 am eastern... CustomInk.com

I am very happy every time I have order from you guys. I get my product when I need it. I will order more product for my band Chemical Rage. Thanks RAGE ON!!!!!

Cheyenne D. - president
Chemical Rage LLC,
Portland, OR
Overall Experience Great 4
Order Again? Yes
1/11/15 at 12:36 am eastern... CustomInk.com

I want to use customlink for my band shirts, although a little pricey, I am willing to pay.

Dan L.
Cameron Park, CA
Overall Experience Great 4
Order Again? Yes
1/6/15 at 11:19 am eastern... CustomInk.com

My father, a former musician, died in November. In his memorabilia was a pristine copy of one of The Trolls' promotional posters. Everyone in the family wanted a copy, which we did. However, one of the young nieces stated she thought it would make a great "band" shirt. The staff at Customink was wonderful in helping us upload the photo, pick a good color (which made the black and white photo look sepia, which matched the poster) and being understanding during a difficult time. The Baker family LOVES the shirts and we would recommend Customink highly.

Mindy B.
Algona, IA
Overall Experience Wow 5
Order Again? Yes
1/3/15 at 4:07 pm eastern... CustomInk.com

The web sight was great! They helped me create new shirts to help promote my band! Now when people look at my shirt they ask about it and promote my band even more!

Noah L. - Vocalist
Band,
Ballwin, MO
Overall Experience Great 4
Order Again? Yes
1/2/15 at 3:07 am eastern... CustomInk.com

My section loves the jackets! Customer service was great when I needed help and I was very pleased with how easy everything was, Will definitely recommend to the other sections in my marching band!

Cathy A. - Band Captain
Walnut High School French Horns,
West Covina, CA
Overall Experience Wow 5
Order Again? Yes
12/29/14 at 12:44 am eastern... CustomInk.com

Next time you ask me for feedback please spell the name of my band correctly. Please. This is 3 or 4 orders where merch arrived in a trashed box and had to throw some shirts away. That's getting old. :(

Ralf W.
Howell, MI
Overall Experience Okay 2
Order Again? No
12/27/14 at 11:19 am eastern... CustomInk.com

With the exception of one person, all the people I spoke with at Customink were super friendly and helpful. Not sure how you managed to hire or train such an exceptionally nice group of people! Nearly all of them made me feel as if they were sincerely interested in helping me see this project through and tolerated my attention to detail and requests for resubmission of the artwork without making me feel as if I was being trouble. Because they were so friendly and helpful - the one person (Olivia??) that seemed slightly annoyed and put-out with my questions stood out like a sore thumb. Clearly she was the exception which made it super-easy to dismiss. Overall, very satisfied. As a super-active volunteer band-mom with another 5 years ahead of me, I'll always look to you for all our t-shirt needs. Thanks!

Julie H. - HCMS Band Parent Rep
HCMS Band/ Westlake Band Parents,
Austin, TX
Overall Experience Great 4
Order Again? Yes