Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    36%
  • Good
    6%
  • Okay
    2%
  • Bad
    2%
and
97.9%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
1/30/15 at 4:23 pm eastern... CustomInk.com

I am very pleased with the shirt that I . At first I I received a notice that I could not use a design I wanted, however the customer service worked with me to make changes that would still result in what I wanted in the first place. That makes me so happy that I chose Customink..

Brenda L.
Olympia, WA
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 4:16 pm eastern... CustomInk.com

Great experience. Very helpful people. Shirt looks amazing!

Camren C.
Triple C Show Cattle,
Tomball, TX
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 3:49 pm eastern... CustomInk.com

Was easy to design the shirt, not sure on longevity of wash and wear, but the quality of the shirt seems good, not like those paper thin ones you usually see.

Katie H. - Owner
Main Street Massage Works,
New Iberia, LA
Overall Experience Great 4
Order Again? Yes
1/30/15 at 2:17 pm eastern... CustomInk.com

Overall the product was well above average, most people would likely say great, but I am a Professional Graphic Designer, so I am trained to notice the smallest details. Kudos for getting the order right. I had a 2-color logo printed on 80 shirts each with a number on the back. Nine different colors on most every size from onesie to 3XL. 25 total different garments men’s, women’s, youth, babies. Not one shirt was printed on the wrong size or color! Just a couple problems. 1) We choose Performance wear - apparently it is very difficult to print screens on Performance wear, the website could easily present a flag when you upload your own artwork for Performance wear that warns you of that fact. When I presented revised artwork options, replacing traditional screens with coarse rules I'm not sure I really ever got an artist to study the ruled option. Ultimately I was required to print 2-color shirts with no screens when I actually preferred the look of one color with screens. 2) The Performance shirts each have a "iron on" number on the back, many of the polyester shirts are slightly scorched, seared or partially discolored from the heat process, others look great. Some were borderline acceptable others perfectly o.k. Overall the product was definitely above average and I choose not to return any shirts as I felt the likelihood of getting a better overall product was not probable. If you are insanely picky like I am, you will probably not be disappointed with CustomInk, but they may not "exceed your expectations", but then I’m not sure anyone can exceed MY expectations.

Tim G.
Omaha, NE
Overall Experience Great 4
Order Again? Yes
1/30/15 at 2:17 pm eastern... CustomInk.com

Overall the product was well above average, most people would likely say great, but I am a Professional Graphic Designer, so I am trained to notice the smallest details. Kudos for getting the order right. I had a 2-color logo printed on 80 shirts each with a number on the back. Nine different colors on most every size from onesie to 3XL. 25 total different garments men’s, women’s, youth, babies. Not one shirt was printed on the wrong size or color! Just a couple problems. 1) We choose Performance wear - apparently it is very difficult to print screens on Performance wear, the website could easily present a flag when you upload your own artwork for Performance wear that warns you of that fact. When I presented revised artwork options, replacing traditional screens with coarse rules I'm not sure I really ever got an artist to study the ruled option. Ultimately I was required to print 2-color shirts with no screens when I actually preferred the look of one color with screens. 2) The Performance shirts each have a "iron on" number on the back, many of the polyester shirts are slightly scorched, seared or partially discolored from the heat process, others look great. Some were borderline acceptable others perfectly o.k. Overall the product was definitely above average and I choose not to return any shirts as I felt the likelihood of getting a better overall product was not probable. If you are insanely picky like I am, you will probably not be disappointed with CustomInk, but they may not "exceed your expectations", but then I’m not sure anyone can exceed MY expectations.

Tim G.
Omaha, NE
Overall Experience Great 4
Order Again? Yes
1/30/15 at 2:14 pm eastern... CustomInk.com

Good service , one thing try making it easier to add multiple art figures to your shirts, SOMETIMES W/ TWO OR MOREITS HARD TO PLACE THEM ON DIFFERENT PARTS OF THE SHIRT OR CAP.

Mike G. - n/a
n/a,
New Port Richey, FL
Overall Experience Good 3
Order Again? Yes
1/30/15 at 2:14 pm eastern... CustomInk.com

Good service , one thing try making it easier to add multiple art figures to your shirts, SOMETIMES W/ TWO OR MOREITS HARD TO PLACE THEM ON DIFFERENT PARTS OF THE SHIRT OR CAP.

Mike G. - n/a
n/a,
New Port Richey, FL
Overall Experience Good 3
Order Again? Yes
1/30/15 at 2:13 pm eastern... CustomInk.com

Overall the product was well above average, most people would likely say great, but I am a Professional Graphic Designer, so I am trained to notice the smallest details. Kudos for getting the order right. I had a 2-color logo printed on 80 shirts each with a number on the back. Nine different colors on most every size from onesie to 3XL. 25 total different garments men’s, women’s, youth, babies. Not one shirt was printed on the wrong size or color! Just a couple problems. 1) We choose Performance wear - apparently it is very difficult to print screens on Performance wear, the website could easily present a flag when you upload your own artwork for Performance wear that warns you of that fact. When I presented revised artwork options, replacing traditional screens with coarse rules I'm not sure I really ever got an artist to study the ruled option. Ultimately I was required to print 2-color shirts with no screens when I actually preferred the look of one color with screens. 2) The Performance shirts each have a "iron on" number on the back, many of the polyester shirts are slightly scorched, seared or partially discolored from the heat process, others look great. Some were borderline acceptable others perfectly o.k. Overall the product was definitely above average and I choose not to return any shirts as I felt the likelihood of getting a better overall product was not probable. If you are insanely picky like I am, you will probably not be disappointed with CustomInk, but they may not "exceed your expectations", but then I’m not sure anyone can exceed MY expectations.

Tim G.
Omaha, NE
Overall Experience Great 4
Order Again? Yes
1/30/15 at 2:06 pm eastern... CustomInk.com

Overall pleased with the shirt and appreciate the kind assistance with customer service. We did run into some miscommunication with the process of getting the tax deduction, although they were able to make up for it and assist with getting the shirts to us on time. We do appreciate that as well! Thank You and God Bless You ALL - WOTIM

Melissa H. - First Lady
Word of Truth International Ministries,
Arlington, TX
Overall Experience Great 4
Order Again? Yes
1/30/15 at 2:04 pm eastern... CustomInk.com

Overall experience is good. I would have like to have the shirt correct the first time, but since you are sending out a replacement with no hassle. Its' appreciated.

Cora M.
Westminster, MD
Overall Experience Good 3
Order Again? Yes
1/30/15 at 1:15 pm eastern... CustomInk.com

The shirt I wanted only came in batches of 6 which was not feasible, so that was disappointing. Excellent customer service. Thank you!

Melissa U.
Bethesda, MD
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 12:45 pm eastern... CustomInk.com

We love CustomInk! We used them for three shirts and are in the process of ordering another one next week. We use them for all our Youth Ministry t-shirt needs. I love the ability to design and customize ourselves online. Free shipping is fantastic! And we are never disappointed with the end result! Excellent customer service too!

Jamie H. - Youth Minister
Creekside Christian Church,
Saint Johns, FL
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 12:44 pm eastern... CustomInk.com

We tried to use a portion of The North Face logo, but unfortunately the company did not get back to us in time to confirm their permission of use. CustomInk did a fantastic job of helping us come up with a second design, and were even able to get the shirts to us by the original date even with the delay. Their originality, helpfulness and promptness made for a very pleasant experience. Plus, everyone on campus has some shirt envy going on now.

William V. - Grand Master of Ceremonies
Kappa Sigma Nu-Epsilon Chapter at New Mexico State University,
Las Cruces, NM
Overall Experience Great 4
Order Again? Yes
1/30/15 at 12:22 pm eastern... CustomInk.com

I expected to pay a lot more than I did. I expected a far inferior product. I expected "ho-hum" customer service. I was disappointed in the best way possible. The shirts were amazing, the customer service experience was above and beyond, and the price was incredible ($12.51 per shirt for an order of 40; three color front, one color back)! From here on, my metal band will choose Custom Ink for our merchandise needs!

Joshua M. - Vocalist
Embrace the Machine,
San Angelo, TX
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 12:08 pm eastern... CustomInk.com

I had see the custom ink commercials several times. It was very easy to navigate through the website! And very easy to upload my own image. I was very pleased with the turn out of the product. Everyone that had bought a shirt loved them!

Michelle R.
21st birthday,
Salem, IA
Overall Experience Wow 5
Order Again? Yes