Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/13/16 at 9:47 pm eastern... CustomInk.com

I was so satisfied with my whole experience from the designing process, to the ordering process, to the customer service, to the product. They even moved up my guaranteed shipping date to make sure we had our shirts for our first softball game. I was so blown away that I actually wrote them an email after I received my product to let them know how amazing they are.

Matt K. - Manager
708 Softball,
Munster, IN
Overall Experience Wow 5
Order Again? Yes
5/13/16 at 12:31 pm eastern... CustomInk.com

Our softball team used CustomInk's design lab to create our jerseys for this summer. The design process was fun and easy to use, we were also happy with the huge variety of shirt options. We used CustomInk's new multi-person pay option since we have 20 players and that worked wonderfully. I was very happy and impressed with the customer service I received once the order was put through. I received detailed emails walking me through any links we had in our order and the CustomInk team was very responsive and helpful with all of my questions, even after the order had shipped. The order arrived right on time and was packaged in a box with the shirts inside protected by a plastic bag covering, which was needed because it was raining the delivery day. The quality of the shirt is exactly what I expected, thin and breathable cotton. The blue color perfectly matched the online photo, but the white is more gray in person (I'm not upset by this as I did read a color disclaimer while ordering online). Our artwork on the front of the jersey turned out great, just as I expected, but I am VERY disappointed with the numbering on the backside of the jerseys. Every jersey is different, which I understand that they are personally and individually placed, but they are crooked and lobsided and uneven. I am really disappointed in this because everything else worked out so perfectly. The design lab said that the placement of the numbering would be checked and individually done with care. There was no care in the process of numbering our jerseys. Overall, I would order through CustomInk again but I wish they would've taken the time, care and effort that they did in the beginning of my order and carried it all the way though to the end.

Haily S.
Minnetonka, MN
Overall Experience Okay 2
Order Again? Yes
5/12/16 at 5:44 pm eastern... CustomInk.com

Great and easy process of getting shirt for our softball team! They even accommodated a change in final numbers of our ordered shirts! Will definitely order again for future custom shirt print needs!

Walter P. - Graduate Student
University of Washington,
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
5/12/16 at 11:39 am eastern... CustomInk.com

always a good experience using CustomInk. will be back again next softball season. Thank you!!

Cathy K.
Jenkintown, PA
Overall Experience Great 4
Order Again? Yes
5/10/16 at 3:31 pm eastern... CustomInk.com

First time using CustomInk and I and my softball team were really impressed with the quality, printing and quick order of the shirts. CustomInk is my new source of sport shirts. Fantabulous job!!!

Corey P.
Oklahoma City, OK
Overall Experience Wow 5
Order Again? Yes
5/9/16 at 2:25 pm eastern... CustomInk.com

Excellent quality shirts, and great customer service! I had ordered shirts for my softball team 2 years ago, and Customink had no problem making new shirts for new players this year.

Evan L.
Hilliard, OH
Overall Experience Great 4
Order Again? Yes
5/3/16 at 1:01 pm eastern... CustomInk.com

Everything was easy to navigate and it was printed and shipped very fast. The softball players love them!

Bethany B. - Coach
Lady Knights Softball,
Norway, ME
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 11:29 am eastern... CustomInk.com

I spoke with two individuals which were both extremely helpful. I was worried about it getting to me on time as we had softball pictures and another place fell through. They reassured me that it would be to me the day before. They stood by there promise and they were here. I would recommend and even use customink again. Thank you thank you so much!!

Jessica M.
Waterford, MI
Overall Experience Wow 5
Order Again? Yes
5/1/16 at 10:19 pm eastern... CustomInk.com

This is my fouth year ordering My softball shirts from Custom-Ink and you guys always do an Awesome Job!!!!! #ThanksAgain

Durrell S. - Head Coach
SoftBall Team,
Westland, MI
Overall Experience Wow 5
Order Again? Yes
4/29/16 at 2:21 pm eastern... CustomInk.com

Our new softball shirts are AWESOME! This was my 1st time ordering from Customink and I will definitely order again.

Julieana T.
Rogers, AR
Overall Experience Wow 5
Order Again? Yes
4/28/16 at 2:52 pm eastern... CustomInk.com

I've used CustomInk a few times for our softball team shirts, they ar always well done, high quality, and arrive quickly. Will definitely use again.

Jennifer W. - Specials Coordinator
Armstrong World Industries,
Hilliard, OH
Overall Experience Wow 5
Order Again? Yes
4/28/16 at 11:34 am eastern... CustomInk.com

Fast shipping, great product and great website. Couldn't be happier with my teams softball jerseys

Matt C. - COACH
Holliston, MA
Overall Experience Great 4
Order Again? Yes
4/27/16 at 9:07 pm eastern... CustomInk.com

EXCELLENT customer service - so pleased with the communication I received at each step of the process. Wasn't thrilled with the color of shirts but chose it to match our granddaughters' softball uniforms. The suggestions for ink color changes were perfect and we love the finished product! We are Alex's and Alyssa's biggest fans and new CustomInk fans. You will definitely hear from us again!

Lori C.
Belmont, NY
Overall Experience Wow 5
Order Again? Yes
4/27/16 at 10:09 am eastern... CustomInk.com

This is my softball teams 2nd season ordering from Custom Ink and we all love the shirts! When I initially placed the order I was pleasantly surprised to get an email from Custom Ink that since we only changed the color of the shirt from last year, that there was a discount for using the same design!

Maureen M. - Program Director
Compass Recovery Center,
Prescott, AZ
Overall Experience Wow 5
Order Again? Yes
4/26/16 at 3:17 pm eastern... CustomInk.com

Great quality. The shirt looks exactly the same in person as it did in the proof. I ordered 13 shirts for a softball team and the Customer Service Representatives were very helpful. My softball team is very satisfied with the shirt design and quality.

Kristina T.
Independence, KY
Overall Experience Great 4
Order Again? Yes