Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.3%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
2/4/14 at 2:05 pm eastern... CustomInk.com

Very satisfied with the customer service and the quality of the product. I even appreciated the personal message Custom Ink sent me in regards to well wishes for our upcoming softball season.

Sarah G. - Head Cheerleader
Tempe, AZ
Overall Experience Great 4
Order Again? Yes
1/6/14 at 11:34 am eastern... CustomInk.com

CustomInk was amazing!! The team members were phenomenal with customer service!! I can't recall the lady's name that helped me over the phone, but she was so cheery and helpful, she made the entire experience amazing! She was so knowledgeable and just made the entire transaction smooth, efficient and quick! I will highly recommend CustomInk in the future. Our package was rushed ordered and came in sooner than expected and all the guys loved their softball team shirts. I had a few follow up emails, but they were short and sweet and I just really enjoyed the overall experience from the ease of uploading my art work and choosing the style of shirt. And since this was for a team shirt, the online portal had an easy way to upload each player's name, size, and number. I couldn't imagine a better way of placing this order. Thanks!!

Janelle T.
Mesa, AZ
Overall Experience Wow 5
Order Again? Yes
11/20/13 at 10:07 am eastern... CustomInk.com

I enjoyed the personal phone call I had received when my original design wasn't going to work. They did three different designs for me and let me pick the one that would best suit my needs. I would like you to add one design to the softball category. Red laces. My original design was red laces across the top of the shirt with there's no place like home in red/ white outline and more laces on the bottom reversed. I wish that it would have worked.

Melissa R.
Rudolph, WI
Overall Experience Great 4
Order Again? Yes
11/11/13 at 7:29 pm eastern... CustomInk.com

I haven't ordered shirts since my children were playing softball many years ago. I thought it might be nice to order sweatshirts for my family members because I now live on a farm and raise beef cattle. The website was definitely easy to use, and the service was great. Ordered them Sunday evening and had them delivered Thursday. Now I call that service. I will definitely use you again as I want to also order T-Shirts for warmer weather. I would definitely recommend you to anyone wanting to order shirts. Thanks for the great service ! ! ! Donna and Larry

Donna R.
Burgettstown, PA
Overall Experience Wow 5
Order Again? Yes
10/28/13 at 11:02 am eastern... CustomInk.com

CustomInk is a fantastic, user-friendly organization with a very capable customer service team eager to assist. The products are quality (still wear my softball tee from 2006) and affordable and the Website is very user friendly for custom designing. Will be using them again!

Paul N.
Las Vegas, NV
Overall Experience Great 4
Order Again? Yes
10/16/13 at 2:08 pm eastern... CustomInk.com

I love Custom Ink! I was very easy to get around on the website. Creating was fun and easy. My order came in 5 day early which made our softball team very happy. Thank you again :)

Elizabeth C. - Team Manager
Shockers Softball,
Alamogordo, NM
Overall Experience Wow 5
Order Again? Yes
10/4/13 at 11:34 am eastern... CustomInk.com

Unbelievable service!!--I ordered two batches of shirts for our corporate softball team, for men's and women's shirts. I paid for the orders separately. I received a message a day later that CustomInk noticed that my logo's were the same and the only difference was the type of shirt. As they could use the same printing process for both, they merged my order which resulted in a lower cost--and they refunded my credit card for the difference. Great customer service--I will never use anyone else again. Thank you!

Kim V. - Director-tax
Chico's FAS Inc,
Fort Myers, FL
Overall Experience Wow 5
Order Again? Yes
9/23/13 at 12:11 pm eastern... CustomInk.com

I really love Customink's consistency: consistently great customer service, consistently great products. They've made our softball shirts for years and we keep coming back because we know that we can count on them to give us exactly what we want at a reasonable price with a side of courtesy and enthusiasm. What more can I ask for?

Christina M.
El Segundo, CA
Overall Experience Wow 5
Order Again? Yes
9/26/13 at 10:53 pm eastern... CustomInk.com

I found the CustomInk website while searching for a vendor to create softball jersey's for a team-building event at work. As soon as I started to design the t-shirts online, I knew I found who I was looking for. Choosing the t-shirt style and material was easy and the tools for creating the designs on the t-shirts was really intuitive. I have to say, I am more than impressed with my experience. The best way to describe this experience is truly just "WOW!" While this was my first order from CustomInk, it certainly won't be my last. From the concept and design to the shipping and delivery, I am 100% satisfied with every aspect of the experience. THANK YOU!!!

William G.
Fair Oaks, CA
Overall Experience Wow 5
Order Again? Yes
10/2/13 at 3:00 pm eastern... CustomInk.com

It was an incredibly positive experience from start to finish. The shirts looked amazing and the quality was exellent as my softball players informed me on game day. As long as I with Bechtel, I will be ordering our shirts from Custom Ink. Thank y'all so much!

Andrew H.
Bechtel - Wheatstone Project,
Houston, TX
Overall Experience Wow 5
Order Again? Yes
9/22/13 at 9:08 pm eastern... CustomInk.com

CustomInk blew my expectations out of the water. Our entire softball team loves the shirts and even our fans from around the office. Doing the pixelated print was a great suggestion and we received the shirts WAY ahead of schedule. Thanks for everything, and especially the lively conversation from your customer service team! No Glove No Love!

Seth C. - Softball Coach
No Glove No Love,
Mesa, AZ
Overall Experience Wow 5
Order Again? Yes
9/25/13 at 11:11 am eastern... CustomInk.com

CustomInk always does a great job with their products. While I wish they would give a more detailed description of the actual shirts they are using, I understand that they can't control all of the textile manufacturers they work with. The screen printing is always amazing and really long lasting! I ordered some shirts 2 years ago for a recreational softball team, and all of the shirts still look great. No cracking or peeling of the screen print, and these get washed a lot!

Keeley M. - New Accounts Sales Manager
Capital Books and Wellness,
Grand Junction, CO
Overall Experience Great 4
Order Again? Yes
9/17/13 at 12:30 pm eastern... CustomInk.com

I have always had a great experience with CustomInk and have used them on numerous occassions over the years. In this instance, we created softball jersey's for an office softball game. Through a friend, I was put in contact with one of CustomInk's graphic designers and she was incredible. After giving her some ideas, she created a unique graphic for our team to use that everyone loved. She and her team were incredibly responsive and the shirts came in earlier then expected. Wonderful experience and plan to continue to use customink for my t-shirt design needs!

Justine B. - Associate
Bernstein Global Wealth Management,
Washington, DC
Overall Experience Wow 5
Order Again? Yes
9/16/13 at 2:02 pm eastern... CustomInk.com

Customink does my softball teams jerseys in the summer, so I ordered shirts for my work through them. Always great quality and affordable pricing.

Lisa B. - Manager
Friendly liquor,
Biwabik, MN
Overall Experience Great 4
Order Again? Yes
9/16/13 at 7:13 pm eastern... CustomInk.com

Excellent as always - our shirts were the "hit" of the charity softball tournament!

Matthew K. - Team manager
Ewing Edge,
Ewing, NJ
Overall Experience Wow 5
Order Again? Yes