Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/29/14 at 8:08 am eastern... CustomInk.com

Custom Ink is the best place to shop for shirts! Not only did you give me the right coaching, but you helped me design on awesome shirt even though I have little talent in design! Our softball team wears the shirts proudly. Even though we are the worst team in our league, we are the best dressed! Thanks for everything! Jim Coach of the Bad News Bulls

Jim B. - Director/Pastor
Faith Farm Ministries,
Okeechobee, FL
Overall Experience Wow 5
Order Again? Yes
5/20/14 at 9:26 am eastern... CustomInk.com

Custom Ink has been great to deal with. Graphics are great and so has the service been. There should be a disclaimer on some shirts that they do run small....especially the NB performance shirts. Have one guy on the softball team that looks like a sausage.

Matthew F.
Waxhaw, NC
Overall Experience Wow 5
Order Again? Yes
5/15/14 at 11:37 am eastern... CustomInk.com

I love the shirts for my coed softball team! You have so many great designs to choose from! Awesome job!

Donna S. - captain
softball team,
Destrehan, LA
Overall Experience Wow 5
Order Again? Yes
5/9/14 at 7:50 pm eastern... CustomInk.com

Ordered more jerseys for my softball team and once again my expectations were exceeded! My jerseys were still on file, customer service was outstanding to help me get them started as soon as possible and they came in quickly with no issues! I highly recommend custom ink to everyone who will listen and will be a long time customer. Thank you!

Dan F.
Sterling, CT
Overall Experience Wow 5
Order Again? Yes
5/15/14 at 6:30 pm eastern... CustomInk.com

You guys are AWESOME!!! This was the second time I ordered jerseys for my company softball team from you and I will definitely order from you again next year. Your customer service is the best I could ever imagine especially from an online store. Thank you for being awesome and making me and my team look like total studs.

Nathen H.
630th EOD CO.,
Ogden, KS
Overall Experience Wow 5
Order Again? Yes
5/9/14 at 4:27 pm eastern... CustomInk.com

Awesome experience from start to finish with the design and ordering of custom tshirts for our rec softball league. The entire process was smooth and done with great detail and care from the staff, and in very fast timing! Would definitely order again, and look forward to doing so.

Craig P.
Canton, OH
Overall Experience Great 4
Order Again? Yes
5/7/14 at 6:41 am eastern... CustomInk.com

Amazing customer service. Fast delivery. Just over all great. I have delt with other screen printing companies in the past for softball jerseys and nothing compares to the service from CustomInk. Will be using CustomInk again and recommending them to anyone who needs screen printed shirts.

Angela M. - Manager
The Phils Softball Team,
Westover, WV
Overall Experience Wow 5
Order Again? Yes
5/7/14 at 6:01 pm eastern... CustomInk.com

This was the first time I ordered t-shirts online. At first, I tried ordering my shirts on a different website. After a week of delayed orders and unreturned phone calls/emails, I had lost trust for online t-shirt websites. I canceled my order and figured my softball team would be without team shirts. I then spoke with a friend who highly recommended Customink. I was apprehensive at first, since my earlier attempt with another online t-shirt company went so poorly, so I decided to test the waters. I found their phone number, called it, and to my surprise, A REAL PERSON answered within three rings. I knew then that this was a legitimate company and continued with my order. I had some copywrite issues with the logo I initially wanted on my shirts. Over the course of a few days, 3 or 4 representatives from Customink helped me redesign my logo. They were incredibly helpful throughout the process and made it seem like my 19-shirt order was top priority. The quality of the shirts was exactly what I had anticipated - no bait and switch here! My logo looks great also! In all, I am extremely satisfied with Customink and will more than likely be a repeat customer.

Adam M.
Baltimore, MD
Overall Experience Wow 5
Order Again? Yes
5/2/14 at 1:34 pm eastern... CustomInk.com

Very good. Really good product and the customer service was great. Once the product was reviewed and your employees realized it was for a softball team we weresent a good lick message on our season. Thanks you guys are great

Carol C.
Niagara Falls, NY
Overall Experience Wow 5
Order Again? Yes
5/5/14 at 12:13 pm eastern... CustomInk.com

This is the 4th Annual Lisa McCorkle Memorial Softball Game and we've designed our event t-shirts through CustomInk each year. The players and crowd have always loved our shirts and our shirt sales are always a big part of raising money for the benefit. This year we were able to help a young lady in her senior year of high school that was in car accident. With surgery and medical expenses this benefit was able to raise money to be a blessing to this family and CustomInk was part of it. Thank You CustomInk!

Matthew M. - Minister
Holden Baptist Church,
Holden, LA
Overall Experience Wow 5
Order Again? Yes
4/25/14 at 4:10 pm eastern... CustomInk.com

The website was so easy to use to design my T-shirt for my daughter's softball team. It was a surprise to her and she loved it! I did too! I definitely would recommend this website to anyone and i would use it again.

Dayna Y.
Huntsville, AL
Overall Experience Wow 5
Order Again? Yes
4/29/14 at 11:44 am eastern... CustomInk.com

The website was pretty self-explanatory. I had questions and got through on the phone very quickly. Larissa Norris was my T-shirt Ambassador, and she exceeded all my lofty customer service expectations. Not only did she quickly answer my questions, she managed to have my logo modified from 6 colors to 2 while I was still on the phone. She made sure to understand what I wanted and make my head spin with lightening fast service. I am in the US Army, and our shirts are more than just a softball team uniform, they have become an instant source of pride for our entire unit. Now that everyone has seen them, we will probably have to place another order so our fans in the stands can rock our colors, too! Well done, Customink.com! Outstanding service. Outstanding product. You definitely created a repeat customer and loyal advocate.

Keith H.
Clarksville, TN
Overall Experience Wow 5
Order Again? Yes
4/29/14 at 11:30 am eastern... CustomInk.com

The team was very pleased with the product and I was please at the speed of the process from the ordering to in hand... The individuals I worked with on the phone were professional and knowledgable... the overall process was outstanding... Thank you so much Stpehen R. King Caalvert High School Softball Program

Stephen K.
Prince Frederick, MD
Overall Experience Wow 5
Order Again? Yes
5/1/14 at 11:42 pm eastern... CustomInk.com

The only flaw was the packaging. I had to hand them put to my softball players and when it came to finding a certain shirt. I couldn't just rummage through and pull it out. They were folded in opposite directions to where I had to pull all the shirts out which was a pain in the windy weather that day.

Josh S.
Grafton, WI
Overall Experience Great 4
Order Again? Yes
4/25/14 at 12:51 pm eastern... CustomInk.com

Quick delivery for softball season. Looks good and the team loves them!

Melissa P. - OWNER
Powell, OH
Overall Experience Wow 5
Order Again? Yes