Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.5%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
1/26/14 at 12:45 pm eastern... CustomInk.com

I don't know how you guys do it! Customer service was top notch every step of the way. Free shipping! Are you kidding me?! Awesome. My second choice vendor was going to charge me $500 in shipping fees! Thanks for CustomInk - I can donate more money to my charity for the race these glasses will be given out at. Please let me know if CustomInk would like to be a sponsor for my event. I could add a link on my race website and add a brochure in the goody bags everyone gets? Please contact me if interested @ jeromebhughes@yahoo.com

Jerry H.
Hopkinton, MA
Overall Experience Wow 5
Order Again? Yes
1/23/14 at 11:08 am eastern... CustomInk.com

Sponsor and team were very excited with the shirts. Looking forward to the B-Dry shirts once the weather warms up.

Chad T.
Clearwater, FL
Overall Experience Great 4
Order Again? Yes
1/17/14 at 12:40 pm eastern... CustomInk.com

I was super pleased with the level of customer service on this experience. I have used CI before in the past for other personal AND company projects, but this particular project had a short-window and many graphic details. And, then at the last minute we had another sponsor logo to add to the rear of the shirt. Not only did the graphic come out better than expected, but we received the shirts on time and packed in an efficient way to allow for quick distribution. CI is also one of the most ethical companies I have worked with in that they took the initiative to identify where we had overspent unnecessary money in our design and suggested a cheaper alternative, then refunded us the difference in price. If I had a third hand, 3 thumbs up!

Shaylah N. - State Government Affairs
Novo Nordisk,
Washington, DC
Overall Experience Wow 5
Order Again? Yes
1/13/14 at 9:19 am eastern... CustomInk.com

Everything was great. Our shirts looked good, your customer service was great, the website was easy to use, I was happy with the price of the shirts, and I received them on time. Thanks! We will be using Custom Ink again! Pam Powell Bell High School Freshman Sponsor

Pam P. - Guidance Clerk
Bell High School,
Bell, FL
Overall Experience Wow 5
Order Again? Yes
1/10/14 at 11:07 am eastern... CustomInk.com

Customer Service is top notch! The price is affordable and profitable. I have recommended Custom Ink to another club sponsor.

Krista S. - School Counselor
Bradwell Institute,
Hinesville, GA
Overall Experience Great 4
Order Again? Yes
12/29/13 at 1:30 pm eastern... CustomInk.com

I have to say this order has proven why I will be a lifelong customer of CustomInk. I am the sponsor of a high school club and we have gotten our shirts from CustomInk the last few years. They have always been incredible. This year, I made the mistake of asking the kids for input and it turned into a HUGE mess. I must have done 4 different designs and worked with atleast 3 different art teams, spoke with 4 different customer service reps over the course of this order. I was humiliated by the number of questions, changes and requests I was having to make - because let's be honest, EVERYONE hates that person and with this order, I was THAT GUY. However, with every communication from the staff or art team, I was met with the most incredible patience, the most incredible sweetness and professionalism and they worked hard to meet my every question, change and request. I really couldn't have asked for anything more than I got with this order and I wanted to take the time to express my gratitude for the wonderful customer service and outstanding shirts. Thank you so much! Please extend my thanks and appreciation. I love your company so much I think of random times shirts could be made just so I can create and order from your website. I will tell everyone I know of your company. Thanks again. Christy Sponsor of the FCHS HPC Club

Christina P. - Supervisor
Harry Potter Club,
Greenwood, IN
Overall Experience Wow 5
Order Again? Yes
12/6/13 at 12:54 pm eastern... CustomInk.com

This has been the easiest method of purchasing club t-shirts since I've been a sponsor.

Mattie C. - Teacher
Drama Club,
Mansfield, LA
Overall Experience Wow 5
Order Again? Yes
12/3/13 at 3:26 pm eastern... CustomInk.com

I coach swim team & ordered t-shirts for my team earlier in the season I was very pleased with the help when I would call in with a question & trust me I"m sure I asked some dumb ones. There was NEVER a time I felt in over my head while dealing with my purchase. I was very pleased with the shirts so I promoted your company so much that I now am in charge of ordering wrestling team shirts & hoodies (which came in this past week) & weightlifting is next. I still have a sponsor shirt I have to set up & purchase & I'm not dreading it which says a lot.

Gay W. - Swim Coach
West Nassau High School,
Bryceville, FL
Overall Experience Wow 5
Order Again? Yes
11/26/13 at 5:23 am eastern... CustomInk.com

Very easy to navigate and design shirts to your satisfaction. It was so easy I didn't have my own logo handy, so I designed my own with the artwork provided. absolutley satisfied. Also shipped ahead of expectation which was nice as these were for a bowling team sponsor, that because of the Thanksgiving holiday would have missed significant exposure. Thanks again.

David A.
Berlin, NY
Overall Experience Wow 5
Order Again? Yes
11/15/13 at 6:44 pm eastern... CustomInk.com

Very positive. My only concern is that I was surprised to see the custom ink logo on the inside of the tees. I plan on ordering a larger order and selling the shirts, and I'd rather not have the custom ink logo anywhere on the shirt. It was my understanding that the custom ink logo would only be included on the shirt if I selected the "sponsor" option, and I would then get a discount on the order. I did not select this option, so I didn't expect the logo to be printed anywhere - even the inside of the garment. Is there a way to not have the custom ink logo printed anywhere on the garments?

Stephen V. - Principal, Creative Director
Vixjo Design, Inc.,
Long Island City, NY
Overall Experience Great 4
Order Again? Yes
11/12/13 at 11:20 am eastern... CustomInk.com

Every year our robotics team orders our T-shirts and we are always thrilled with the results. We use our own design and the Custom Ink artists have great suggestions. They were also able to re-color a sponsor logo easily. We order smalls to 2 XL some with names, others without. The order has always been correct. The shirts always arrive about a day or two ahead of schedule. We've had to use the rush feature twice and boy - is it speedy! We will only use Custom Ink for future orders - fast, courteous service and great shirts.

Laura L. - Advisor
Sequoia High School - Robotics,
Redwood City, CA
Overall Experience Wow 5
Order Again? Yes
10/26/13 at 11:52 pm eastern... CustomInk.com

Customer service was exceptional! To my surprise, I spoke to a live customer service representative, who was very knowledgeable and honest about the production process , and the expected shipping dates, as I needed my order filled within two weeks. My order arrived two days prior to the expected arrival date. Additionally, the website was very navigable. Creating and customizing the shirt was also easy. Overall, the CustomInk experience was exceptional from start to finish. I will definitely recommend this site for custom t-shirts and return here for my additional t-shirt customization needs! Congratulations CustomInk! You've worked real hard to have me as a repeat customer! Thank you , Seabreeze High School, Daytona Beach Florida Hip Hop Club Sponsor

Agnes I.
Daytona Beach, FL
Overall Experience Wow 5
Order Again? Yes
10/23/13 at 11:10 am eastern... CustomInk.com

Again, your customer service is above and beyond spectacular. All of our team members enjoyed sporting our shirts at our event. How wonderful of your company to sponsor or event too! We will definitely be using your services again!

Julie S. - Natl Client Services Mgr
Redlands, CA
Overall Experience Wow 5
Order Again? Yes
10/14/13 at 10:04 pm eastern... CustomInk.com

This is the first time I have ordered from CustomInk and I have been very pleased. It was good fun designing the t-shirt with my kids(I teach high school and am sponsor to a class full of sophomores). There are so many colors, fonts, special effects, and emblems to choose from. I ordered the shirts late on a Friday night, received feedback the next day for confirmation, and the shirts arrived the next Friday morning. I call that excellent service. Thank you so much.

Karen C. - sophomore sponsor
David Emanuel Academy,
Stillmore, GA
Overall Experience Wow 5
Order Again? Yes
10/3/13 at 2:15 pm eastern... CustomInk.com

Design team was energetic and professional. We need shirts by a specific deadline which was met. Unfortunately the Seafood Festival that we sponsor was cancelled due to the Tropical Storm approaching the gulf coast.... A lot of time, energy and money was lost but the shirts turned out nice..... We will continue to call your company first.

Michael T.
Miramar Beach, FL
Overall Experience Wow 5
Order Again? Yes