Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
11/9/15 at 11:52 am eastern... CustomInk.com

My experience with CustomInk couldn't have been better! I uploaded my own image and you guys redrew it for me. I worked with Ashley Duncan on tweaking it and she was incredibly patient with me. And even though I essentially ordered my sweatshirts at the last minute and made a couple of changes, you guys delivered a great product in time for my event!

Erica F.
Newton Highlands, MA
Overall Experience Wow 5
Order Again? Yes
11/8/15 at 12:38 pm eastern... CustomInk.com

The website was easy, the help I received was great, and the sweatshirts look fantastic!

Emily B. - President
Trinity Catholic Book Club,
Stamford, CT
Overall Experience Wow 5
Order Again? Yes
11/6/15 at 3:23 pm eastern... CustomInk.com

I had been searching the internet for hours trying to order custom wedding sweatshirts for my upcoming Vegas nuptuals. I was so hopeful when I came across CustomInk's site as they offered custom printing with no minimum quantity. I created my sweatshirt and it was perfect - until I clicked the button to order and it told me I had to order at least 6!!! I was so frustrated and let down that I decided to call them and complain about their false advertising. A young woman named Carla answered my call and I immediately unleashed all my frustrations on her and she listened. I had said my peace and was ready to hang up when Carla asked if she could check out my design and see if she could help me somehow. I hesitantly agreed because I was highly emotional and out of options. Carla was so patient and kind!!! By far the best customer service I have ever received, especially after my adult tantrum. She got my sweaters ordered and promised they would be here before the wedding. Her confidence gave me comfort and I hung up feeling a whole lot less stressed. Carla went above and beyond making sure I was taken care of!!! I received the sweatshirts 5 days before they were expected to arrive AND a very thoughtful postcard in the mail from Carla congratulating us on our upcoming vows. Carla was A-MA-ZING and we can't wait to say our "I Do's" and rock our sweet new sweaters!!!

Vanessa V.
Clifton, CO
Overall Experience Wow 5
Order Again? Yes
11/6/15 at 11:30 am eastern... CustomInk.com

My expierence with Customink has been wonderful. This is the second year that we purchased our t-shirts/sweatshirts for our play. We had specific requirements with some of the t-shirts, the finished product was great.

Sheila C.
Morgan Hill, CA
Overall Experience Wow 5
Order Again? Yes
11/6/15 at 9:03 am eastern... CustomInk.com

Product and Customer service were awesome!!! Website is difficult because you cannot add more than one item (sweatshirt and tshirt) to your cart in the same order. Also, the elastic band on the small sweatshirts was wide and seemed stretched.

Erika W.
Chester, VA
Overall Experience Wow 5
Order Again? Yes
11/5/15 at 9:33 pm eastern... CustomInk.com

This is my second time ordering. I'm really impressed with the quality and how "easy" the entire process is. The personalized sweatshirts I ordered last year are still in great condition, so I know this next order will be great and last a long time too.

Vivian T.
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
11/5/15 at 12:22 pm eastern... CustomInk.com

I made a mistake while placing an order, leaving two sweatshirts off of the order. Both were for Nov. birthdays. They put the order on a rush, and I received both shirts prior to the birthday event. It was my mistake, not theirs, but they took care of the issue. I've ordered eight sweatshirts with logos on them, and they look great. It will be a "hoot" when the group wears them to our next outing! Thanks

Cathie B.
Fishtail, MT
Overall Experience Wow 5
Order Again? Yes
11/4/15 at 10:55 pm eastern... CustomInk.com

You guys are awesome! We love our sweatshirts, and your customer service is super nice and easy to work with.

Katie H.
Lodi, CA
Overall Experience Wow 5
Order Again? Yes
11/3/15 at 5:24 pm eastern... CustomInk.com

Couldn't have imagine a better experience! Organizing about 40 senior sweatshirts was extremely hard, but Customink made it easy. Everyone fell in love with the sweatshirts and brought us together. Those who hadnt ordered any now want some! Also - amazing customer service, really.

Hayat A. - 12th Grade Delegate
Mamaroneck, NY
Overall Experience Wow 5
Order Again? Yes
11/3/15 at 4:11 pm eastern... CustomInk.com

I'm upset that I had to order an ultra cotton shirt and couldn't do 100% cotton since I had to have an order of 6. I had friends wanting to order shirts and telling them that your website lets you use your own images, but then turned them away when I said you had to order a thin cotton shirt. Not sure I'll be wearing my shirt...and that I couldn't order a nice sweatshirt, either. Let people have better options when not wanting to order 6 of something. Again, nice I can use my logo but my overall experience was put to a low with such a small choice in what I can order as for 1 shirt. I would only order again if options for types of shirts or sweatshirts change, otherwise I'll be looking elsewhere that is more about pleasing the customer.

Anne S.
Bloomington, MN
Overall Experience Okay 2
Order Again? Yes
11/3/15 at 12:20 pm eastern... CustomInk.com

Absolutely Love My Sweatshirts!!!!!!!

Tammy M.
Jacksonville Beach, FL
Overall Experience Wow 5
Order Again? Yes
11/3/15 at 11:28 am eastern... CustomInk.com

Overall, this was a good experience. The sweatshirts were delivered really fast, but one of them came with a hole in the sleeve.

Elizabeth B. - Co-section leader
BHSRA Flutes,
San Jose, CA
Overall Experience Good 3
Order Again? Yes
11/2/15 at 1:09 pm eastern... CustomInk.com

I placed a large order with a custom logo. Everything arrived complete and on time. With the exception of the hooded sweatshirts (not as soft as expected), everything looks and fit's great!

Tami S.
G4 Glass and Door,
Littleton, CO
Overall Experience Great 4
Order Again? Yes
11/2/15 at 11:15 am eastern... CustomInk.com

Absolutely amazing service. Stuck to the deadline even with a slight printing issue. The sweatshirts came out amazing.

Sean M. - Head Coach
Pitman High School Girls Soccer,
Pitman, NJ
Overall Experience Wow 5
Order Again? Yes
10/31/15 at 4:08 pm eastern... CustomInk.com

The customer service representative who helped me over the phone after submitting our initial design was very helpful. She was patient and worked with me on multiple designs. She helped me with editing the images to fit the design the group desired. We are overall happy with the design considering the copyright restrictions we faced with our original design. In terms of the quality of screen printing the Polo shirts seem to be well done but the sweatshirts seem to have an inconsistencies in the amount of ink applied to certain areas of the sweatshirt, this may be due to the thickness of the sweatshirt or the sizes we ordered not sure. In terms of sizing, we have a mixed bag of reviews. The female polos fit as expected but the male polos that are being worn by males feel they run a little small and would have preferred getting one size larger. The sweatshirts meet expectations in sizing. We received our shipment of shirts and sweatshirts on time even with our various design changes throughout the week after placing the order.

James A.
Manteca, CA
Overall Experience Good 3
Order Again? Yes