Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/14/16 at 12:44 pm eastern... CustomInk.com

The screen printing was excellent. The sweatshirts look great.

Theresa B. - President
Palo Alto Educators Association,
Mountain View, CA
Overall Experience Wow 5
Order Again? Yes
5/13/16 at 12:31 pm eastern... CustomInk.com

I always have good experience with CustomInk. I order shirts and sweatshirts twice a year for El Dorado HS Academic Decathlon Team JV and Varsity. Pleasant talking to customer service staff always friendly and not rushing to get off the phone.

Virgie E.
El Dorado HS,
Fullerton, CA
Overall Experience Wow 5
Order Again? Yes
5/12/16 at 11:34 am eastern... CustomInk.com

They were extremely helpful in the designing area, very willing to make changes to our logo until we were totally satisfied! Only complaint was that the sweatshirts and t-shirts we ordered ran smaller than expected.

Jim D.
Kinnelon, NJ
Overall Experience Wow 5
Order Again? Yes
5/11/16 at 8:08 pm eastern... CustomInk.com

great customer service - very impressed!! I was consulted on the jacket before they printed it and after making a mistake with the number of sweatshirts they helped me add another to my order. Thank you so much!!

Claire W.
Deuxmensions Dance,
Minneapolis, MN
Overall Experience Wow 5
Order Again? Yes
5/9/16 at 1:30 pm eastern... CustomInk.com

Thank you for noticing that the newest order was a reprint of a previous order and subsequently reducing the cost of the sweatshirts, as a result! You always provide such excellent, personalized customer service! I'm impressed :)

Robin P. - Director
La Reina High School,
Thousand Oaks, CA
Overall Experience Wow 5
Order Again? Yes
5/6/16 at 6:53 pm eastern... CustomInk.com

The sweatshirts fit good

Lisa L.
El Sobrante, CA
Overall Experience Okay 2
Order Again? Yes
5/6/16 at 6:21 pm eastern... CustomInk.com

The people who helped me were very friendly and understanding and helpful throughout the entire process. I wish that I could've gotten confirmation earlier that my design needed to be changed. I have also not received my refund check of around $40, and it has been more than a week since the sweatshirts have been delivered.

Stephanie C. - Assistant Stage Manager
Centerville High School Theatre,
Centerville, OH
Overall Experience Great 4
Order Again? Yes
5/4/16 at 3:48 pm eastern... CustomInk.com

Loved my experience making and ordering my dance team's sweatshirts using CustomInk. The sizing recommendations and pictures provided really helped. The process was convenient, especially for large group orders where many different people can enter in their information on their own online. The processing and shipping was extremely fast- we got the sweatshirts well before their guaranteed date.

Alicia Y. - Social Media Chair
GW Chamak,
Washington, DC
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 1:25 pm eastern... CustomInk.com

The only critique that I had was that the website didn't allow me to place the design on the sleeve and see it in my original proof but the customer care (it was more than service) more than made up for it. If I could have rated customer care higher, I would have. The follow-up, patience, suggestions, and communication is like no other company I've ever worked with. Our teens looked great in their sweatshirts and the moms will order from this company again for next year's conference. By the way, the form allowing moms to pay online? Brilliant! It's difficult trying to chase busy women down for payment. This feature alone was worth the experience of working with Custom Ink. Even the text I received to nudge me about approving the proof? Excellent. Thank Custom Ink for excellent customer care and attention to detail. I look forward to working with you again.

Karen W.
Pelham, NY
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 12:08 pm eastern... CustomInk.com

I wasn't too sure if I'd have a good experience with Custom Ink, as other online t-shirt companies haven't served me so well; I was very pleased with my experience and would plan to order t-shirts or sweatshirts for my band in the future! There was an issue concerning payment (purchase order through the school I work for) and it was easy to get the problem fixed and still get my shirts even 3 business days earlier than they were promised to be delivered! Customer service representatives reached out to me along the way to make sure everything was going smoothly, the shirts are soft with really thick screen printing that has held up in the wash (so far), and my students can't wait to wear their new band shirts on our trip this Friday.

Emily S. - Band Director
Monmouth Beach School Band,
Monmouth Beach, NJ
Overall Experience Wow 5
Order Again? Yes
5/1/16 at 1:02 pm eastern... CustomInk.com

The sweatshirts are nice and the screenprinting is great, but I'm not happy with the t-shirt quality.

Mark N. - Owner
AAA Recycling,
Lindstrom, MN
Overall Experience Good 3
Order Again? Yes
4/29/16 at 11:11 am eastern... CustomInk.com

CustomInk was very helpful while creating our personalized sweatshirts! I was able to live chat and when I did call, they were very helpful! I will definitely use CustomInk again and will refer to others!

Amy T.
Edmonds, WA
Overall Experience Wow 5
Order Again? Yes
4/27/16 at 12:06 pm eastern... CustomInk.com

My group absolutely loved our sweatshirts! You all did an amazing job! Thank you!

Paige T.
Ashland, NE
Overall Experience Wow 5
Order Again? Yes
4/25/16 at 8:54 pm eastern... CustomInk.com

My team LOVES their new T's and sweatshirts! The whole experience was top notch - from help with the design, to order confirmation (done while I was vacationing in Mexico), to getting them here on time. Thank you Custom Ink. You are my new go-to for all logo wear needs!

Toni M.
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
4/23/16 at 5:22 pm eastern... CustomInk.com

I have more of a question regarding the only brand of sweatshirts that has talls. It says it has a minumum of six, could it be possile that not all of the six are of that brand. Or could it be possible with a group puchase to have several of the shirts having different designs? I have been talking with some of my coworkers are they may be interested but it all depends on the answers ofthese questions.

Jason B. - forester
MN DNR - Forestry,
Silver Bay, MN
Overall Experience Great 4
Order Again? Yes