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Uncensored Customer Reviews
Here's what recent customers had to say:
It was easy to use, you checked my design and corrected a problem, the price is good. I was happy with all areas of the product and will use you again for out tennis team uniform
Lindbergh High School,
I want to be perfectly clear my experience all the way up to literally opening the box and seeing the flimsy shirt was OUTSTANDING. I have never had such wonderful customer service either in person or via the internet as I did with Customink. In fact, I told my staff how wonderful your service was as I was dealing with your customer service reps all throughout the process. They were phenomenal. The ability to see where the order was throughout the entire process was excellent and the screen printing was wonderful. The ONLY issue (and very important issue at that) was the quality of the shirt. But the bottom line is even if the design, production, and delivery process is a wonderful experience but the final product falls short, the overall experience falls short. What makes this situation worse is that I delivered the shirts to my tennis team and they all were disappointed that the shirt was so thin an the cost was $22 and change. This unfortunately reflected on me. I am reading the final two questions on the survey. I have to give the overall experience an Okay and I am not sure that I would order again (but I will put yes) unless I knew the type of shirt I wanted and had it in my hand and could order that exact type of shirt. Then I would know that the shirt quality would be as good as the other parts of this experience.
Auger Family Chiropractic, PC,
The staff at CustomInk did a great job of making suggestions to make sure we had the best design and worked to make sure that all of our expectations would be met. In fact, we received our Team sweatshirts early enough to make sure our Hign School Tennis team started out the season right! Thanks Custom Ink.
Mill Valley, CA
It was awesome my tennis team loved them! Thank you so much
Radnor Girls Tennis Team,
It was really great! The sweatshirts were amazing and everyone on the tennis team loved them! People who regretted buying them kept asking if I could put anoyther order in! Even the people who weren't on the tennis team were jealous of them!
I spent many months developing my teams tennis shirts, and the amount of help I had on this website and the patience they had with me was astounding! Everyone was so helpful and offered suggestions and price quotes. They were very easy to work with, and the final product looks amazing! It's great to see my design around school and be able to say "Hey, I made that!!" Overall, this was a wonderful company to work with, and I would definitely order again! Thanks, Custom Ink!
Saint Peters, MO
I was very impressed with this company, from the follow up phone call and email to the actual product. will definitely order from again! we wore our shirts for our tennis tournament...we won...received tons of compliments and will be wearing them for nationals in october!
I like that you sent an e-mail to establish if this was a group T-shirt or not. For me, it is a standing joke with my tennis buddies. I am a newbie, and everyone tries to encourage me by saying "almost" when I miss the ball, or it doesn't go over the net. I was interested in a tank top. I wish that I could have ordered one tank top, instead of of the minimum order of six.
Great experience. I have used Custom Ink for my high school tennis team shirts as well and everyone is so helpful
El Cajon, CA
I was in charge of the design and all involved for our girls tennis team, so the pressure to please was huge. I was SO IMPRESSED with CustomInk! I called several times to tweek the design and change the products and everyone was INCREDIBLY PATIENT AND HELPFUL! The delivery was actually earlier than anticipated so that was AWESOME! Best part- the girls LOVED everything and get compliments from other teams everywhere they go. :) I will use CustomInk again and again! Cari V.
East Lansing, MI
The girls loved the hoodies and the sweats, we had a great experience. Wish we would have know about you all 4 years ago. We would have been ordering from you for all our sweats and hoodies for our volleyball and tennis teams.
Ordering was easy. Product received on time, and all the girls on the tennis team were VERY happy. Hoodies looked great!
As usual you far exceeded. The Girls Tennis team loved the items.
I came across your website through a google search. After looking at many other sites, I quickly realized you stood out from the crowd. My emails were quickly responded to. I was able to place my order on the phone on a Sunday night! The rep I spoke to was fantastic. She noticed a possible concern with the colors and quickly checked on it for me. The shirts are SO cute. The girls tennis team loves them. I have already recommended you to others. Thanks for everything.
A fabulous overall experience! We have used you before for fun personal items... t-shirts for Halloween & for large family vacation events. This time I volunteered to coordinate the t-shirts for our high schools tennis team. You made the whole process so easy. You were patient & you helped me to navigate an unexpected review by the athletic department head. Your graphic artist was incredible! The colors were true to our schools colors & the bold print & extra added touches were incredible. You have an amazing Graphic artist! Please tell her thank you!! I can wait to pass out the t-shirts at our upcoming event. The price was great & the service was outstanding! I will spread the word that your company is awesome!
Portola Valley, CA