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Uncensored Customer Reviews
Customers who purchased the Port Authority Silk Touch Polo had this to say:
Stonewall Jackson MS Orchestra,
I stumbled upon customink.com while searching google for embroidered tshirts. The website, by far, was the easiest to manage and look through. Also, the customer service was great. I talked to a rep. about my order (I purchased two different items at a time and the website suggested I call in) and another when I needed to confirm my product. Both representatives were extremely patient and helpful. Each took the time to understand and help with my needs/expectations and concerns. They gave their own opinions and assured me not to worry, so I didn't and I am so glad that I didn't have to! Being able to see my orders' progress was great, too! Not to mention, my order came in earlier than expected as well!
Rancho Cucamonga, CA
The customer service was amazing, beyond anything I could have imagined. I would recommend Custom Ink to all my friends. I used to think reviews like this were made up, but CustomInk truly had amazing customer service. They contacted me every step of the way to make sure the order was correct and delivered timely.
Thank you CustomInk --- Everything went well. We received our shirts in a timely manner and they look great.
Van Alstyne High School,
Van Alstyne, TX
Great! Everyone that I talked to was more than helpful and made sure that I had an extremely easy experience ordering from CustomInk.
The customer service staff was extremely helpful and were of great assistance in completing the orders. I'm very pleased with the quality of the shirts, the implementaion of the designs and the speed in which the order was processed.
Bertrand Music Department,
The whole ordering process was fast and easy. Customer Service kept in contact with me and helped me out with any ordering issues I had. I will definitely order from CustomInk again
Great customer service, super fast delivery, great job capturing our logo. Very seamless and easy process from start to finish I will definitely use them again!
CustomInk's customer service exceeded my expectations. Every person involved with the order was pleasant, helpful and made excellent suggestions. I was on a very tight deadline and everyone involved helped expedite the process. The order arrived right on time! I also really liked the text messages reminding me to check my email for design approvals especially since I was on a tight deadline. I am ready to place an order for more products! I have already recommended CustomInk to several people.
Burr Ridge, IL
I am very pleased with the product I received. The concern brought up to me by customer service about the low contrast of black embroidery on purple shirt was appreciated but overdone--I am thrilled with how it turned out. I appreciated the high level of concern expressed and the degree to which the rep went to "check it out" and call me back to discuss with the shirt fabric and thread right in front of him.
Wood Dale, IL
The embroidery is topnotch, the port authority polo is not.
This was a very good buying experience. The communication and follow up was excellent.