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Uncensored Customer Reviews
Customers who purchased the Full Color Photo Koozie had this to say:
All the customer service people I dealt with were fantastic. Quick turn around time, great product and a very pleasing overall experience. You've had my business for the better part of a decade now...
I am very pleased with CustomInk. One thing I would like to have been able to do, was buy several designs in the minimum 100 limit. I had a budget I had to stick to and I was only able to buy one design.
Marine Corps League,
Creative DeSIGNS of Virginia,
White Stone, VA
I thought your customer service was outstanding. Very helpful, patient and friendly.
COULDN'T BE HAPPIER!! I needed a little "something" for a wedding reception / barbecue for this summer in Alaska. I knew I wanted some can koozies. Our son and his bride like that zombie stuff (ya know???) so I had my theme, had my design and... found CustomInk! Every step was an easy follow. I worried that putting it in the cart or pressing "OK" would score me a bunch o'stuff that I wasn't ready to order just then. As it turned out, I had two VERY helpful online"chats" with customer service folks. This was no canned stuff...the first thing I typed one gal was "it is 4 AM...why am I awake?" and she chuckled and said : "Oh my goodness! I don't know WHY you would be awake at this time of the day!!!" Bottom line: CustomInk provided excellent customer service. Don't need 100 items? Just chat with an online customer service rep and see if they can reduce that minimum order. If they can, they will. I will use CustomInk for future issues, hands-down. And no, I am NOT the owner's Mom! Just an "almost 60" old lady in Alaska.
After looking through many websites for what I was looking for, not only did Custom Ink have what I needed, the quality was great! The customer service was awesome and I recieved my product way ahead of schedule. I will definitely use Custom Ink again!
The customer service was the best part about working with you guys for the first time. We were extremely impressed.
Literally the best online experience I've ever had. The customer service is unparalleled.
Customer service was great! and the shipping updated were excellent especially with a snow storm in the northeast. I was very pleased with the whole order and they koozies were a great compliment to our party.
New York, NY
dealt with 3 or 4 different people during process all very helpful and professional. i could not be happier. thank you all very much!!
Great customer service, I look forward to future business
New Haven, CT
Customer service was very patient and awesome to work with!
The ability to design online was the best I found on the web. Te communication throughout was excellent. Everyone was really nice and responsive.
The thing that really set the tone of the whole interaction with CustomInk was the customer service representative I spoke to on the phone. She walked me through the whole process and provided every detail. Most importantly, she was just so warm and friendly, and that really mattered. Of course now I'm forgetting her name, but I'm not sure I would've gone with CustomInk if it wasn't for her.