Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    35%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
92.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the New Balance Tempo Long Sleeve Performance Shirt had this to say:
Custom Ink

I really enjoyed dealing with Custom Ink. Very professional and responsive.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Excellent

Overall Experience 5
Order Again? Yes
Custom Ink

The customer service and printing was great but not the shirts.

Overall Experience Okay 2
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

I randomly found CustomInk online. Unlike most sleek online custom product sites, CustomInk's true, live personal service was stellar. The representative I spoke with not only made things exactly as I wanted them, she followed up numerous times to check on the progress. Thanks a million!

Overall Experience 5
Order Again? Yes
Custom Ink

In the past I have been dinged on using internet images. I tried to stick to the images provided but was limited with modification. I enjoyed the flip 180 feature but it would be awesome to allow full 360 mobility. Very hard to combine images to make a larger picture with stiff movement & size alone.

Overall Experience Great 4
Order Again? Yes
Custom Ink

I like custominks service

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great once again! Customer service was very helpful and accommodating - thank you!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Not worth it. Multiple shirts were defective and/or blotched with ink and were therefore a loss for us. They offered to have us ship the shirts back for replacement but I didn't like being then one to have to take the time and energy to inspect, package and ship the shirts... that should be their job!

Overall Experience Bad 1
Order Again? No
Custom Ink

As always, outstanding service from everyone I encountered!

Overall Experience 5
Order Again? Yes
Custom Ink

One recommendation I have is to ensure folks to whom customers talk on the phone actually communicate/execute the changes discussed. The only luck I had in the design updates/changes were when I made them online; anytime I called to make the change(s), they never worked/updated. When I would receive an "updated" design link and went to it, it was evident none of the changes were made that I requested via phone, so I'd simply make them online. Then and only then would the changes be executed accurately. Also, unfortunately, I was unable to simply use the design we used in 2015 or update it; this had to be done via phone. I was unable to use the website for much of anything.

Overall Experience 5
Order Again? Yes
Custom Ink

This was an amazing customer experience. I was able to do quite a bit of planning and designing on my own before proceeding with an order. The online order form made it simple for people in my group to reserve a shirt. I placed my order by phone to ensure clear communication and timely delivery and Matt could not have been more pleasant or helpful. The shirts were delivered a day early and perfectly produced. Great work - I will be back!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes