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Uncensored Customer Reviews
Customers who purchased the Gildan Toddler 100% Cotton T-shirt had this to say:
When applying my uploaded design to multiple types of shirts (toddler, women's) the website didn't give clear enough messaging that I would need to purchase another screen size in order to print them at the right size. I don't mind the extra fee, but when displaying the design on the shirts, the kids ones showed the design hanging off the shirt and there wasn't a helpful explanation for it. I also wanted a different color ink for the white shirts than I had for the navy shirts. I was able to communicate this on the phone, but it wasn't an option at all through the website, so there was no way to order what I wanted without calling someone. Also once the order was delivered, the call seemed to not help too much anyway, since the white shirts were printed with the wrong color ink, even though multiple proofs shown to me had the correct other color of ink. The quality overall is excellent compared to other shirt printers (Threadless shirt prints flake off very easily, even after just one wash sometimes), but the experience of trying to make sure I got what I needed was difficult.
Family Reunion,
Austin, TX
Awesome job!
Brooklyn, NY
No Comments
Buffalo, NY
Ian Robinson was a joy to work with. Knowledge and very attentive to my needs. Fast great service. Absolutely amazing. Loved the tshirts.
Richmond, VA
Ronnie Esquival was very helpful and followed up every step of the way. The t shirts were on time and I’m happy with them.
family reunion,
San Antonio, TX
Custom Ink staff is so helpful and easy to work with, can't wait to get my next order going!
Upland, CA
As always I am extremely pleased with the final product. Working with Sarai is always a pleasure. she answers all of our questions and spends time with us when we are not exactly sure of the color or the design. Trying to get the same color for 44 shirts when there is a mix of infant, toddler, child and adult sizes is never easy but Sarai always makes it happen. Everything from start to finish was hassle free due to Sarai's outstanding customer service and patience.
Union, NJ
No Comments
Sebago, ME
No Comments
Chesapeake, VA
I have been using Custom Ink for years for our family reunion T-shirts and their customer service, immediate response to questions and promptness is always EXCELLENT.
Wylie, TX
I only have great things to say. Customer service at custom ink was amazing. We dealt with Kristin Fails and she couldn’t have been more helpful. She answered all my questions, if I made a change and I made a few, she was right there to handle them. Thank you for making our experience with designing our reunion shirts so easy! Shirts arrived and have already been sorted and given to those who ordered them, no problems at all with the designing, the final ordering, and the delivery. Thank you all again so much!
Middletown, RI
Easy, convenient and exactly what we wanted without worrying about what it will look like printed. Thank you so much! Will order again!
Warren, MI
No Comments
Henrico, VA
No Comments
San Francisco, CA
I got many email stating my order was being cancelled while my order was already processed andcready to be shipped. It was very nerve reeking had to call to check to make sure order was still in processing and on track to be shipped. Better communication. Thank you
Wichita, KS