Uncensored Customer Reviews

Website is easy to navigate and fun to work with. Print quality was lacking though. Could have used more passes of color laydown. Fear the printing won't last through many washes before it loses color strength.

As always I am absolutely blown away with the level of service and quality of product. We have had several fairly complex last minute orders with Custom Ink and every time, I am nothing but happy with the end result. My only small grievances lie with the consistency of the products themselves which is something Custom Ink has no control over. The Shirts we used this time were the same as the ones we used last time, and this time I noted the arm holes on the men's larges are a bit more snug than the batch from last time. The women's shirts run smaller than listed, and the 2xl fits a bit more like a Large, which again the company has no control over. Aside from that, the only other "issue" I had is that I really would've liked the back logo to be a bit larger, which again is primarily an us problem and not a custom ink problem. Our logo is rectangle and the one last time was more square so it sits differently and appears to be smaller even though the sizing seems to be comparable. The only suggestion I have here is that it would've been nice for the folks at the custom ink design department to say hey, this is going to look a little different than the other one did you want to change the sizing? Especially considering that I referenced the sizing and placement of the previous order specifically several times in the design process. But honestly, I really appreciate everything, and I know our orders have been last minute and all of that into account, you guys are seriously awesome and your products are always top notch right along with your customer service. You are the only company we go to for printed items for this reason.

Basic color match issue. Two order ordered at the same time with same color has one of them in different color.

I really had a great experience. I don’t like boxey(sp?) T-shirts and this blend was perfect. I wish I could try another style to see if I liked it before ordering since there are more color choices than the 90/10 mix. The shirts turned out amazing and while I am not a huge customer, I would definitely order from here again and will recommend you to others.

The color and screen printing were perfect! It turned out just like the picture. The shirt is so soft and everyone loves that. When I had a question the customer service rep was very knowledgeable and help me decide which way was best for what I was ordering. We keep coming back every year for our annual shirt orders.

I was not satisfied with how the color printing turned out. Colors were not accurate or consistent. I reached out to customer service and have not heard back.

Custom Ink was easy for me to reach if I had a question and the employees were ready and able to help with whatever I needed. I advise to not put black on a darker color of sweatshirt because did that with a pirate ship on a sweatshirt and t-shirt and you can barely see it. An employee informed me about this issue and I figured it would be fine but it is a little too dark so listen to them if there is a color issue. Overall Custom Ink worked well with me and had good customer service. They also delivered my sweatshirts and t-shorts early which was a plus.

Custom ink is pricy for certain individual items like the next level crop t shirt, but they always nail their whole process. Screen printing is clean (my logo color is a little more yellow than I would have liked but I understand there’s only so many colors that can be chosen from). No one else will notice except me. And their “test print” email confirming how each shirt will look shows they really care what their products look like. Delivery was quick as well.

Great, quality product. Excellent support from customer service re queries on sizes, material and printing/color options.

The overall experience of ordering and designing was great. It's just I didn't realize you didn't embroider anymore. I don't like this new product. I wish I had been told it would be different this run.

This site was very easy to use and worked wonderfully for our department to order shirts. I loved getting an email update on who had purchased, to keep track for our committee. The color selection was fantastic and once the shirts arrived, the feel was super soft-exactly what we were wanting. The turnaround time was quick, and we received our order not too longer after ordering. The shirts were packaged well, and we had all of our shirts with correct colors and sizes! It was a seamless experience!!

There was an issue with the color... The XL was sent as the right color, but the 6 Larges were a totally different color then the XL... not okay

Perfect color, perfect fit, perfect design! So very pleased!!!!

I love the customer features. Being able to change the color is fabulous.

The color is amazing-Quality is Great! More of a Royal blue than our last shirts-and the printing is way thicker and will last more that 1 wash! They look great and we are VERY pleased with our results! We look forward to ordering more soon! We would highly recommend Custom Ink!