Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.9%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
12/12/14 at 7:51 pm eastern... CustomInk.com

Very easy to use! Loved it. I hope the gift recipient is as thrilled with the shirt as I am.

Linda S. - na
North Ridgeville, OH
Overall Experience Wow 5
Order Again? Yes
12/12/14 at 5:15 pm eastern... CustomInk.com

The process was very smooth and easy, however, the merchandise quality is horrible. As I said, the shirt is short and wide and won't fit anyone's body! Don't order from this website! Go to a print shop and do it in person so you can see the quality of T-shirt. I am so disappointed and certainly can't give this as a gift, as I'd planned to.

Terri P.
Phoenix, AZ
Overall Experience Bad 1
Order Again? No
12/12/14 at 3:45 pm eastern... CustomInk.com

I was very please with my "first" experience with Customink. The webpage was very easy to follow..and I enjoyed designing my gift. The delivery was very prompt! I also appreciated receiving a coupon to use with my order! THANKS.

Patricia M.
Morton Grove, IL
Overall Experience Great 4
Order Again? Yes
12/12/14 at 12:05 pm eastern... CustomInk.com

I am thrilled! The quality is there, the design is perfect and my sons will be thrilled with their gift! I'd like to add long and short sleeve t-shirts but the price is a bit high. Very happy customer here!

Kim J.
Foley, AL
Overall Experience Wow 5
Order Again? No
12/12/14 at 11:50 am eastern... CustomInk.com

The design stage was so easy to make my idea appear in a shirt. They had the fints, colors and art needed to create my shirt. It made the best Christmas gift. I can't wait to see the recipient open it.

Jari D.
Johnson, NE
Overall Experience Wow 5
Order Again? Yes
12/12/14 at 11:25 am eastern... CustomInk.com

Received Customized t-shirt a week earlier than promised. Was extremely happy as it was a birthday gift and it arrived in the nick of time. Thank you!

Daniel B.
Saint Clair Shores, MI
Overall Experience Wow 5
Order Again? Yes
12/12/14 at 10:52 am eastern... CustomInk.com

Yours was the first link I clicked on when I googled custom t-shirts. The process was practically effortless. I was able to make my father a t-shirt that he has wanted for years in just a matter of minutes. It's the Christmas gift I am most excited about giving!

Dawn G.
Middlesex, NJ
Overall Experience Wow 5
Order Again? Yes
12/12/14 at 10:11 am eastern... CustomInk.com

I was disappointed when my product arrived. To begin, the packaging has a hole, about an inch wide, which wouldn't have been a problem...except the delivery happened to coincide with the biggest storm in California in seven years. So, as you may guess, the product got a little wet (thankfully just a pinch, since I was hole when it arrived and ran right out to grab it). The quality of the shirt is the only thing I was happy with - it's soft and true to size and color. The art, on the other hand, is a different story. The printing wasn't clean at all, with spots all over where colors smeared into one another and just made the writing look sloppy. The colors were not even close to what was indicated in my design, which was incredibly disappointing, because the color that was sitting under the black text ended up being dark enough that none of the black stood out (even though it did online). Probably the most disappointing bit is this: my artwork had two overlapping circles - one with two separated rings, and one (colored) ring to fill in the gap between those two. When the product arrived there were spaces between certain spots on the circles. My artwork didn't show that this would be the case and I received no indication that it would be when the product went through creation. People raved to me about how they got called by custom ink representatives to make sure their design was what they wanted and to work out any kinks. I wonder why this wasn't the case with me, as the discrepancies were so obviously not something that was intentional (or...ahem...in my design at all). Such a shame when I spent hours making the design and nearly $40 on the purchase. Sadly, this was a Christmas gift for my boyfriend and I don't have time to send it back, or I definitely would. Hopefully it's the thought that counts :'(

Alyssa C.
Saratoga, CA
Overall Experience Bad 1
Order Again? Yes
12/12/14 at 9:11 am eastern... CustomInk.com

The ability to design and upload my own material was fantastic! I often see items but want to modify them and this site allowed me to do that and finalize a gift that I know the person will enjoy!

Don K.
Pittsburgh, PA
Overall Experience Great 4
Order Again? Yes
12/12/14 at 7:55 am eastern... CustomInk.com

I have had t-shirts from clubs and groups ordered from CustomInk, but never ordered anything myself. I knew they were high quality, so I felt confident buying from here. I am loving the shirt (it's a gift for a friend), and I can't wait to give it to them!

Kate F.
Randallstown, MD
Overall Experience Wow 5
Order Again? Yes
12/12/14 at 7:42 am eastern... CustomInk.com

I am already thinking of other ways to use Customink.com It was so simple and the best part, even when one person left and a new person came on they were able to pick up and run with the order until it was complete. I also liked having several people at Customink giving their input on what I was looking for. And the part that made the experience so nice was the tone of the emails. Even though I am sure that there were thousands of orders that were probably larger than mine the staff made me feel like it was important to them that I be more than just satisfied with the order. They knew it would be a gift for Christmas for my girls and they made it just as important as their big orders! I can't thank you all enough!

Joyce Y.
Saint Petersburg, FL
Overall Experience Wow 5
Order Again? Yes
12/11/14 at 9:22 pm eastern... CustomInk.com

The photo printed on the sweatshirt was not saturated and the fabric bled through. Such a disappointing present that was for a grandmas first Christmas. Sadly I cannot give her such a terrible gift and it is too late to get a similar item from a different company by Christmas. I am so upset. The color quality of transferred image is so dull it is almost black and white. You would think your experts would have enhanced colors to keep it more in line with original photo before sending that out.

Katherine S.
Springfield, VA
Overall Experience Bad 1
Order Again? No
12/11/14 at 9:11 pm eastern... CustomInk.com

I really enjoyed my overall experience with CustomInk. The design studio was fun and easy to use, and I enjoyed creating my shirt. I had a problem that was holding up my printing and I was notified the following day, which was awesome and kept my delivery on time. I was also confused at one point, so I used your live chat system. The man I was connected with was nice and friendly. Even with the delays, my order arrived extremely early, which was helpful. The final item was very impressive and I am extremely happy, and the prices were very reasonable. The overall experience was easy and enjoyable, and I felt a real one to one connection with the company because of how much 'real person' help I received. My brother will love the shirt (it's a Christmas gift) and I can't wait to create another item with CustomInk!

Jennifer K. - Gift Giver
Personal Use (Gift),
Crozet, VA
Overall Experience Wow 5
Order Again? Yes
12/11/14 at 7:28 pm eastern... CustomInk.com

Worth the buy. Great product. Will do again. Love the sweater I designed. My sister will love her gift.

Melitza H.
Bronx, NY
Overall Experience Wow 5
Order Again? Yes
12/11/14 at 7:21 pm eastern... CustomInk.com

CustomInk were great. Their website is easy to navigate, the online chat was extremely helpful, the order arrived ahead of schedule and the end product looked amazing. The quality of the digital printed was very high and I now have a unique Christmas gift to give out.

Bronwyn T.
Austin, TX
Overall Experience Wow 5
Order Again? Yes