Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
12/29/14 at 9:19 am eastern... CustomInk.com

We were running a bit late in getting our Christmas present in using a custom design, We got great help at the start from John Randall and the art team improving the design and getting the order to us on time. It looked great and everyone loved the gift. There was a small problem with the order (we were missing one sweatshirt) and got great help from Justin on getting a replacement sent. This is the third time we used CustomInk and will use them again.

Lynne W.
North Ridgeville, OH
Overall Experience Great 4
Order Again? Yes
12/29/14 at 7:36 am eastern... CustomInk.com

Overall CustomInk is awesome. This is the first time that I've has a negative experience. Embroidery doesn't come out as clearly as screen print and your service team should make the customer aware of this. I feel like I am giving my customers a lower quality gift than usual, and that sucks!

David B.
Landenberg, PA
Overall Experience Good 3
Order Again? Yes
12/29/14 at 7:10 am eastern... CustomInk.com

The CustomInk website was incredibly easy to use. The finished product turned out to be the favorite gift I gave for Christmas. I was kept informed via email of my order's status and the product arrived even before the promised date. I will definitely recommend this site and the CustomInk products to my family and friends.

Ron H.
Newburgh, IN
Overall Experience Wow 5
Order Again? Yes
12/29/14 at 7:05 am eastern... CustomInk.com

With the exception of the printing error noted above, my experience was excellent. Especially appreciated your fast service, getting the mdse to me by 12/24! I was able to give it as a Xmas gift. Unfortunately, the printing mistake took some of the glow away.

Mark S.
Plainfield, IL
Overall Experience Good 3
Order Again? Yes
12/28/14 at 7:47 pm eastern... CustomInk.com

So happy that I could design a custom T-shirt without going broke. The shirt shipped within days of my order! Makes a great gift idea!

Pauline D.
Portland, OR
Overall Experience Wow 5
Order Again? Yes
12/28/14 at 5:43 pm eastern... CustomInk.com

quick and easy. I was very pleased with the turn around time as it was a late-ish decided upon Christmas gift to all family members. Worked out great. Everyone loved color, selection (long sleeve) 50/50 fabric and of course print (animal footprints.) a real winner!

Eileen O.
Indianapolis, IN
Overall Experience Wow 5
Order Again? Yes
12/28/14 at 5:42 pm eastern... CustomInk.com

I am beyond satisfied with myself for choosing custom ink. This order was actually the second time I ordered this product. The shirt was meant to be a Christmas gift for someone who I believed to wear an XL, but when I showed it to my sister she informed I had the wrong size. I was bummed that this happened but the agent I spoke to was quick to not only get the new order started right away but also got me a discount so I didn't have to pay full-price again. I was also REALLY impressed by the timing. Many company's make excuses during the holidays for why orders are always late (if they make it at all), or are not what the person had ordered. I had this problem with many this season, but not here. Both of my orders came at the right time and were exactly as I wanted them. I will surely be bringing my business back.

Robert E.
Savannah, MO
Overall Experience Wow 5
Order Again? Yes
12/28/14 at 4:06 pm eastern... CustomInk.com

Very good experience. The website was very easy to use and I was super happy with the choice of graphics available to use. The website stated estimated delivery on 1/2/15 and it was actually delivered on 12/27/14. That was super amazing!!!! The shirt was a gift for someone and they absolutely loved it. Fit perfectly!

Coen V.
Henderson, NV
Overall Experience Wow 5
Order Again? Yes
12/28/14 at 11:43 am eastern... CustomInk.com

This was above and beyond our expectations. The care and customer service provided made an already special gift that much more.

Ceilia H.
Plain, WI
Overall Experience Wow 5
Order Again? Yes
12/28/14 at 12:47 am eastern... CustomInk.com

Had a shirt made for a birthday gift/joke and my friend loved it....relatively cheap and came out as i envisioned it

John D.
Huntington, NY
Overall Experience Great 4
Order Again? Yes
12/27/14 at 11:43 pm eastern... CustomInk.com

Bailey almost cried. She kept breathlessly exclaiming, "best gift ever!"

Mia H. - Manager
Alternative cover band Treehouse Charleston,
Little Falls, MN
Overall Experience Wow 5
Order Again? Yes
12/27/14 at 5:57 pm eastern... CustomInk.com

To begin, I was happy to be greeted on the phone by a real person. Bri guided me through the design process simply and efficiently. She helped me create a tshirt that was a gift to a good friend. The text on the tshirt had special meaning and after dealing with Bri I felt comfortable enough to share his story. She was both empathetic and professional. My tshirt arrived on time and a perfect replica of the design she helped to create. I would highly recommend Customink for the quality of the product and because Customink employs real people like Bri who care about the real people they serve. Kudos.

Carolann M.
Woodstock, CT
Overall Experience Wow 5
Order Again? Yes
12/27/14 at 12:27 pm eastern... CustomInk.com

My shirt, like all the other I have ordered, came flawless and has the best and most vibrant printing of any printing ource I have tried (three to be exact). the cost is a bit more than others but well worth the quality! This one was a gift for my wife and the shirt was excellent in weight and quality and she loved the fit. I have nothing bad to say about the whole process except that I still have a big difficulty getting the size and positioning of my graphics created in Coral Draw to transfer accurately into the design lab. However, every time I have had to talk to customer service they have been extremely polite and helpful in resolving my issues. Great job!

Sean S.
Dubuque, IA
Overall Experience Wow 5
Order Again? Yes
12/27/14 at 12:00 pm eastern... CustomInk.com

Very pleased with the products that I ordered, the ease of using your website & the fantastic Customer service! The shirts arrived in time before Christmas & the gift recipients were both thrilled. I would definitely use your website again & would recommend it to others as well. The only thing is that I was unable to use the rating scale above to answer the other questions, but I would rate all of them as high! Thanks so much!

Jean H.
Forest Hill, MD
Overall Experience Wow 5
Order Again? Yes
12/27/14 at 11:36 am eastern... CustomInk.com


Yashon E.
Long Beach, NY
Overall Experience Wow 5
Order Again? Yes