Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.7%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/30/15 at 12:21 pm eastern... CustomInk.com

We had another great experience with CustomInk. The customer service was amazing, and the shirts and koozies we ordered look great and arrived ahead of schedule!

Annie I.
Denver, CO
Overall Experience Wow 5
Order Again? Yes
10/19/15 at 10:28 pm eastern... CustomInk.com

Honestly, everything was great! However, I must elaborate and say that I spoke with several people throughout the ordering process, and I have never experienced such exceptional customer service as I did with each and every Custom Ink employee. Every single person I spoke with was so sincerely friendly and helpful. An email was even sent a few days later, saying that the design team noticed that the koozies were for a wedding, and just sent an email to say congratulations (which was very sweet). Of all of the 3rd parties and vendors that I have worked with throughout the wedding planning process, I have not worked with any other company with employees as responsive, Kind, helpful and patient. I cannot express how appreciative I was of that. Truly - thank you.

Melissa N.
Cary, NC
Overall Experience Wow 5
Order Again? Yes
10/10/15 at 10:55 am eastern... CustomInk.com

I love dealing with this company. Website is so easy! Great art, font, and colors to choose from! A few times my koozies got messed up, and they remedied the situation, so I always keep coming back!

Wendy D.
South Pasadena, FL
Overall Experience Wow 5
Order Again? Yes
10/9/15 at 1:03 pm eastern... CustomInk.com

The koozies came out great!

Karen M.
Des Moines, IA
Overall Experience Great 4
Order Again? Yes
10/7/15 at 10:30 pm eastern... CustomInk.com

CustomInk did a fantastic job on the koozies I ordered. I would used them again.

Robert F.
Terre Haute, IN
Overall Experience Wow 5
Order Again? Yes
10/7/15 at 1:06 pm eastern... CustomInk.com

I am extremely happy with this company in all aspects, The website is easy, designing my product was easy..everything from start to finish was a breeze. Customer service was very friendly and helpful. I love my finished product. I was really surprised when my koozies arrived ahead of the expected delivery time as well! I will absolutely use your services if a need arises, and will recommend CustomInk to potential customers! I am a very satisfied customer!

Debbi F.
Basco, IL
Overall Experience Wow 5
Order Again? Yes
10/5/15 at 8:51 am eastern... CustomInk.com

CustomInk came through big time. I found myself in a situation where even the "rush" date was beyond the date by which I needed my product. I called and spoke to CustomInk personnel and they were able to speed delivery by an additional day. They also walked me through some re-design on the koozie and advised me on that aspect. The koozies actually arrived a day early and they looked amazing. They were a HUGE hit!

Sarah C.
Blythewood, SC
Overall Experience Wow 5
Order Again? Yes
10/4/15 at 9:35 am eastern... CustomInk.com

Was overall very pleased & impressed with the timeframe which I received my koozies.

David H.
Rochester, IN
Overall Experience Wow 5
Order Again? Yes
9/22/15 at 2:40 pm eastern... CustomInk.com

We had text printed on the back side of our koozies, Custom Ink changed the font without authorization or approval. Thus, we did not get what we ordered, and therefoe the product doesn't meet our requirements. A waste of time and money.

Jeffrey D. - Broker
Grand Sky Development Company,
Grand Forks, ND
Overall Experience Bad 1
Order Again? No
9/15/15 at 12:05 pm eastern... CustomInk.com

Working with this website was easy and user friendly. I love the results of my product with my personalized artwork! They even worked with my artwork to correct the fonts and things that weren't going to print properly. Love the results! Can't wait to give out these koozies at my wedding!! :)

Rene G.
Atlanta, GA
Overall Experience Great 4
Order Again? Yes
9/15/15 at 11:11 am eastern... CustomInk.com

It was very easy to create and place the order for the custom koozies. Delivery was also very fast. Was told it would take 15 days..received my order in 10 days. Thank you.

Brian L. - Construction Engineer/Social Coordinator
Collins Engineers Inc.,
Milwaukee, WI
Overall Experience Great 4
Order Again? Yes
9/13/15 at 10:45 am eastern... CustomInk.com

Customer service overall was excellent. There were a few issues but overall I was well taken care of. The moths and the yellow koozies are a bigger issue, but your sales reps are super friendly.

Rachael Y.
Austin, TX
Overall Experience Good 3
Order Again? Yes
9/10/15 at 7:02 pm eastern... CustomInk.com

Loved the koozies and they were a huge hit with our group!! Customer service as always was amazing and they were done in plenty of time for our party. Never disappointed with CustomInk!

Kacie G.
Pembroke, MA
Overall Experience Wow 5
Order Again? Yes
9/9/15 at 12:09 pm eastern... CustomInk.com

This was my first time on your site. It was pretty easy to design my own koozies. When I had a question about the order and delivery date, I phoned in and the girl was very nice and brought up my order and assured me it would be on time or early. It ended up being delivered a day earlier than expected. My son is getting married next year and I already am planning a much bigger order for that occasion and look forward to the designing process.

Tim V.
Mount Prospect, IL
Overall Experience Wow 5
Order Again? Yes
9/7/15 at 12:39 pm eastern... CustomInk.com

Everything turned out amazing!! The product was great and the customer service was great too, loved the emails of updates through out the process! Koozies turned out perfect

Kelsey F.
Cheektowaga, NY
Overall Experience Wow 5
Order Again? Yes