Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    37%
  • Good
    6%
  • Okay
    3%
  • Bad
    1%
and
97.2%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
9/13/15 at 10:45 am eastern... CustomInk.com

Customer service overall was excellent. There were a few issues but overall I was well taken care of. The moths and the yellow koozies are a bigger issue, but your sales reps are super friendly.

Rachael Y.
Austin, TX
Overall Experience Good 3
Order Again? Yes
9/10/15 at 7:02 pm eastern... CustomInk.com

Loved the koozies and they were a huge hit with our group!! Customer service as always was amazing and they were done in plenty of time for our party. Never disappointed with CustomInk!

Kacie G.
Pembroke, MA
Overall Experience Wow 5
Order Again? Yes
9/9/15 at 12:09 pm eastern... CustomInk.com

This was my first time on your site. It was pretty easy to design my own koozies. When I had a question about the order and delivery date, I phoned in and the girl was very nice and brought up my order and assured me it would be on time or early. It ended up being delivered a day earlier than expected. My son is getting married next year and I already am planning a much bigger order for that occasion and look forward to the designing process.

Tim V.
Mount Prospect, IL
Overall Experience Wow 5
Order Again? Yes
9/7/15 at 12:39 pm eastern... CustomInk.com

Everything turned out amazing!! The product was great and the customer service was great too, loved the emails of updates through out the process! Koozies turned out perfect

Kelsey F.
Cheektowaga, NY
Overall Experience Wow 5
Order Again? Yes
9/4/15 at 3:13 pm eastern... CustomInk.com

Designing part of website was very helpful.. Koozies were a little on expensive side

Kayla S.
Lafayette, IN
Overall Experience Good 3
Order Again? Yes
9/1/15 at 5:12 pm eastern... CustomInk.com

I was thrilled to pieces over the entire experience with custom ink start to finish. I was consistently kept up to date on the process, approvals, ect and never felt left in the dust. beyond that, everyone was professional, kind, and warm. the koozies are spectacular, and i look forward to any and all opportunities to work with your company again! thank you!

Katherine F.
Floral Park, NY
Overall Experience Wow 5
Order Again? Yes
8/31/15 at 12:10 pm eastern... CustomInk.com

I was very satisfied with the product and overall customer service. Responses were quick from representatives and the koozies turned out great! However, I was disappointed that there wasn't an option to select less than 50 for the quantity. I only needed 25 and found this to be much more expensive than I hoped.

Catie F.
Evergreen Park, IL
Overall Experience Good 3
Order Again? Yes
8/27/15 at 11:18 am eastern... CustomInk.com

We wanted to order fewer koozies, but 100 is the minimum. I have ordered koozies in the past, and was able to order 50. I would have preferred that option, but understand if it's not economically feasible to do an order size that small.

Anna S.
Boston, MA
Overall Experience Great 4
Order Again? Yes
8/25/15 at 12:03 pm eastern... CustomInk.com

Fantastic customer service. The service representative with a whom I spoke was Incredibly personable and helpful. Service was super fast!!! ( which was great for me, the party procrastinator). The product arrived not just on time, but early. The koozies were perfectly printed and well received by everyone.

Brenda M.
Pensacola, FL
Overall Experience Wow 5
Order Again? Yes
8/25/15 at 11:25 am eastern... CustomInk.com

Great experience! Koozies turned out great!!

Suzanne B.
Cumberland, MD
Overall Experience Wow 5
Order Again? Yes
8/24/15 at 9:05 am eastern... CustomInk.com

We love the koozies! very excited to give these to our customers!

Lenny B. - Office Manager
Xceptional Wildlife,
Marietta, GA
Overall Experience Wow 5
Order Again? Yes
8/21/15 at 11:44 am eastern... CustomInk.com

We designed our koozies the way we wanted and CustomInk's designers came back with a few minor adjustments (larger fonts to prevent flaws in the screen printing). Everything was done on time and with a great focus on customer service. Will definitely use them again!

Stacy S.
Lewisville, TX
Overall Experience Wow 5
Order Again? Yes
8/20/15 at 11:27 am eastern... CustomInk.com

Customer service once again both meets my (now very high - because of you guys) expectations, and exceeds them. Samples were made for me to color check in, a stupid but weird mistake in my artwork was fixed and they koozies came bang on time. Superb follow up with all of your crew to make sure all the set up was exactly as i wanted it. There are other companies that offer slightly better prices, but i don't care, because your team works so hard to make sure everything is exactly correct and that i'm happy, and i am, again!

Charlie M. - Commish
Rogues League,
New York, NY
Overall Experience Wow 5
Order Again? Yes
8/20/15 at 11:08 am eastern... CustomInk.com

Design was done like I wanted, shirts and koozies turned out great

Chris J.
Heflin, LA
Overall Experience Wow 5
Order Again? Yes
8/18/15 at 4:52 pm eastern... CustomInk.com

My overall experience with custom ink was great...from designing the koozies, placing the order, ease of use from the site and the recommendations made from the team that reviewed my order! I received my order before the expected delivery date and that's always a plus!

Patricia B.
Saint Francis, KY
Overall Experience Wow 5
Order Again? Yes