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Uncensored Customer Reviews
Here's what recent customers had to say:
everyone loved the custom koozies. they looked great and functioned perfectly. th staff at custom ink was so helpful in assuring tha my last minute orderarrivedin in plenty of time.
I am going to find every way possible to use CustomInk in the future. Everything about my experience was stellar and the Koozies you made for our upcoming wedding look sharp! Who knew a Koozie could look so classy!!!!! The color, design, material turned out looking SO much better than I could have planned for. Thank you so very, very much. Susan, you ROCK for all of your great communication and friendly followup. I really appreciate it! :D
The koozies are here! They are just perfect. I can't wait for the bride and groom to see them. Your customer service people went above and beyond, to make this happen. I only just realized, yesterday, that my answering system was down on my home phone, and that your "there's a problem" call went to an online answering system. I just got your message last night! AFTER the koozies arrived. Since you people were on top of everything, and followed the telephone call with an e-mail, which I did get, all is just perfect. Thank you so much for your attention to detail. I hope to use your company again! Marilyn
Overall, I highly recommend everyone and anyone to order through CustomInk. From their customer service to quality of products, everything was top notch service! I even ordered my Foldable Koozies last minute, and they rushed my shipping to get them to me on time...and I live in Hawaii! Thanks for making my wedding that much more special!
This was my 2nd order with Custom Ink. The first one exceeded expectations with quality and delivery, and they pulled it off again. I called in to customer service for assistance with ensuring delivery time and they were able to guarantee it without a worry. The attendees at my event loved the koozies and I recommended the site to them. Robin Houston, TX
We were pleasantly surprised with the processing time and quality of our koozies . They are sure to be a hit at our wedding.
First, Shatton Zubieta, the customer service person that took my call, was Wonderful. I had tried to design the Koozies myself on your site but was not doing well. I called and Dharton answered. She took all the information and designed the Koozies herself and they were perfect. She was most helpful and very patient and considerate. A definite asset to your company.
Not only was your site and product first class, you made it a personal experience with your email reminders and congratulations when you found out the koozies were for our wedding.
From customer service to the art department, everyone I worked with was awesome! I had a great experience and we absolutely love our custom koozies!
The entire experience was great. Customer service was exceptional and your website is very easy to use. The quality of the koozies is outstanding!
Grand Rapids, MI
Koozies looked great
Le Claire, IA
The can koozies were perfect. Just what we wanted!
Cuyama Booster Club,
I was very surprised by the quick response and review of my order. I received notice the day after I ordered letting me know a different font would be better for the koozies I ordered, along with suggestions of fonts that would work. The next day I received an email showing the new font on the product. I received the product in a very timely manner, neatly packed and ready to distribute. I will look to Customink for my future needs.
I am incredibly satisfied with my experience with CustomInk beginning with the design process made fast and easy with the website right through the fast shipping. After browsing numerous sites specialiing in customizable koozies for use as my wedding favors I initially went with CustomInk because of the comprehensive graphic offerings and DIY online design option. I received an email from CustomInk following my order explaining that my choice of font may appear blurry on my particular design due to expansion that occurs during the production process. Rather than simply stating there was a problem the designer at CustomInk provided several font options very similar to my original choice and asked that I resubmit my final design. I was further impressed when the designer, an actual human being, called me on the phone to make sure I didn't have any further questions about the changes. What a relief to have someone solve an issue during my hectic wedding planning period! And I still received my order on time! Awesome job, both in quality and customer service, I will definitely be a return customer.
Received the koozies so fast and they came out great! Thank You!