Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    29%
  • Good
    8%
  • Okay
    6%
  • Bad
    4%
and
91.8%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Love our hoodies will buy again!

Overall Experience 5
Order Again? Yes
Custom Ink

The Hoodies Came Out Alright. Getting Over The pretty bad Discoloration, everyone enjoys them enough to not warrant any more complaints. It was a steep price for the back being so dim and not at all what the website had shown.

Overall Experience Okay 2
Order Again? No
Custom Ink

Fast easy process. Had 39 hoodies, and were at my door in less than a week.

Overall Experience 5
Order Again? Yes
Custom Ink

This is my second time ordering from Custom Ink and they never disappoint. My student leaders absolutely loved their new t-shirts and hoodies for their position on campus. Everything arrived in a timely manner and looked great.

Overall Experience 5
Order Again? Yes
Custom Ink

The customer service was amazing! And the hoodies we're delivered on time. My problem is with the printing the gold looks very dirty and the image is already starting to peel away in some areas. I had high hopes after talking to customer service to make sure the hoodies would be perfect but this was a let down.

Overall Experience Okay 2
Order Again? Yes
Custom Ink

Everything was great to work with on the site. I ordered t-shirts and hoodies and was unhappy with the printing of the hoodies.

Overall Experience Good 3
Order Again? Yes
Custom Ink

It was pretty good. The design process was longer than it should have been but that’s my fault. Once we placed our order, the hoodies got here real fast

Overall Experience Great 4
Order Again? Yes
Custom Ink

I really liked how easy the website was to navigate and edit my design. The whole process was very smooth from the prototype all the way to the shipment. I had a slight mishap on one of the hoodies, but everything else was great!

Overall Experience Great 4
Order Again? Yes
Custom Ink

Custom Ink did a wonderful job with the presentation on the hoodies. Looks exactly as I layered it out on my cpu. Wonderful work guys, will be doing business again.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Absolutely love how the hoodies came out! They’re great quality, warm, the logo looks great on there and everything got here incredibly fast. 🙌

Overall Experience 5
Order Again? Yes
Custom Ink

The hoodies themselves were okay. The screen printing is a bit spotty/thin. Not super solid block of color. The delivery was pretty bad though. The outer box was damaged and I was scared some of the hoodies might have been damaged or gotten dirty

Overall Experience Great 4
Order Again? Yes
Custom Ink

I have purchased many items through Custom Ink for a Youth Football & Cheer team to sell in our spirit wear. I am incredibly pleased with everything I have received. Tee shirts, hoodies, beanies, ornaments, koozies and trucker hats...have all been great quality! We had one issue where an order did not have glitter on the logo and it should have....the service department immediately set up a new order for me to correct the issue and I received those items and they were perfect. Katrina Hagen in the Wayne, PA location has been my primary contact and she is wonderful. She follows up to make sure that I am happy with everything I order and is very responsive to any questions or concerns I have. I will absolutely continue to make purchases with Custom Ink.

Overall Experience 5
Order Again? Yes
Custom Ink

this time I had people pay separately and ship directly to me. it was not made clear that I had to push the order through after the deadline. the Hoodies almost didn't make it on time. customer service was very helpful and I got them the day before the big event. I'm not sure what I missed, but I'm not sure why I had to push it through if they all had been paid for already.

Overall Experience Great 4
Order Again? Yes
Custom Ink

i just wish it was simpler to buy a single hoodie, most hoodies have a minimum

Overall Experience Great 4
Order Again? Yes
Custom Ink

After having issues with ordering the shirts on the website, I called customer service. Matt G. handled my order and did a top notch job on it. He was extremely helpful, kept in contact, and verified the information that I submitted. All of the hoodies and shirts arrived correct and even a day earlier than I anticipated. I am super appreciative of his assistance.

Overall Experience Great 4
Order Again? Yes