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Uncensored Customer Reviews
Customers who purchased the American Apparel Long Sleeve T-shirt had this to say:
Grand Canyon, AZ
Customer service went above and beyond to get my order correct and to make sure they had all my correct info for the files I uploaded. They worked with me to keep my look consistent but keeping costs down at the same time. I loved that I talked to real people and was told their direct lines and emails.
Thank you for always making ordering shirts easy! It's a simple decision to re-order with Customink. We know the shirts that we prefer, our artwork is already saved, and the customer service is always exceptional. We always appreciate the re-order discounts. Thanks!
The Walters Art Museum,
Very poor quality of screen printing. There was a "vintage" look more than half the t-shirts that we purchased. The screen print for the Metallic foil either wasn't being refilled enough, or the machine was not completing the transfer. We paid $23 dollars for each shirt. To have such varying qualities was very surprising and disappointing. I am shocked that CustomInk would let those leave the warehouse with their name on them. As the group organizer I apologetically handed out grade D t-shirts. I would not order from Custom Ink again and frankly will tell everyone I know about my experience. My advice to you: Don't offer something if you are unable to deliver (foil seems to be an enormous challenge for you). It hurts your credibility and in-turn your brand.
Windsor Middle School,
San Diego, CA
Everything was easy to use and the process could not have been smoother.
The entire process of working with Custom Ink was great. I originally went online and then finished up with a gentleman on the phone because I had 4 different products and wanted to find out what I could get for a discount.
Sherman Pole Buildings,
everything was great and the people that I spoke with on the phone were very nice and helpful. They really cared about the customer
Love the customer service team!
San Francisco, CA
The customer service was extremely helpful in helping to create the design I had in time and the delivery was super quick, as promised. Thanks!