Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    33%
  • Good
    7%
  • Okay
    6%
  • Bad
    5%
and
90.2%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Gildan Youth Midweight 50/50 Pullover Hoodie had this to say:
Custom Ink

Everyone I talked to was extremely friendly and helpful. Production was fast and I loved the proof process. The product was great and exceeded expectations.

Overall Experience 5
Order Again? Yes
Custom Ink

This is my 4th or 5th seasonal order for a family reunion event using Custom Ink. Their personal assistance with the print design and helping to choose the correct product is amazing! I received my completed product within 10 days of placing my order. I don’t know how they do it but I will return again and again.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Overall Custom Ink was great. The sweatshirt itself is good quality, the printing is exactly what it was supposed to be. Customer Service was extremely helpful with updating me on the order as well since it had not updated on the website.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

We love working with Tawni. Great customer service!

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Good 3
Order Again? Yes
Custom Ink

The overall experience was not good. However, while the process of getting my order fulfilled fell short of anything close to reasonable I do admire the the sincere effort that Custom Ink staff put in to try to make me happy. The customer service staff was polite, understanding, professional at all times, and responsive. My hardship centered around inventory that was depleted and apparently not relieved properly or accurately recorded on the website. I had no less than a dozen phone calls and more than thirty emails getting my order through. I had to change the product multiple times because inventory was low and they either didn’t have the color, size or jacket type in stock despite the website and customer service agents, who were unaware of the stock out, representing otherwise. After repeated compromises on my part, I managed to get an order in the queue only to find out that a “technical glitch” delayed order entry resulting in a 14 day push back in my promised, acknowledged delivery. All that said, the work was first class and the product exceeded expectations. In spite of my frustrations, I will not hesitate to use Custom Ink again and highly recommend then for all your custom garment printing and embroidery.

Overall Experience Good 3
Order Again? Yes
Custom Ink

No Comments

Overall Experience Okay 2
Order Again? No
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Good 3
Order Again? Yes
Custom Ink

No Comments

Overall Experience Good 3
Order Again? Yes