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Uncensored Customer Reviews
Here's what recent customers had to say:
Your website was very easy to use. I designed my sweatshirts in less than 5 mins. Also they were at my door three days early. Great Job!
Family and Consumer Sciences Student Group,
I had an overwhelmingly positive experience in working with CustomInk! If I ever need to order shirts again, I will recommend them and I will recommend them to anyone and everyone I know that is ordering custom shirts. I had such a positive experience! I started my order by phone because we needed the shirts as quickly as possible. I had uploaded a design based on some images I'd found in a Google search, and the customer service representative I spoke to, within less than a minute she found the image source and we discussed how to move forward. I ended up re-designing the shirt based on my own artwork, and the following day the design was finalized. The order was almost ready for approval, and a few others requested to be added to the order, so I needed to order additional shirts. The process to update this information was incredibly easy, and from the time I made the first phone call to the time the shirts arrived was 4 days! (I uploaded the original image on Monday, sent the final design on Tuesday, and received the shirts on Friday morning.) Everyone that I spoke to on the phone and via email was incredibly friendly, and took care to make sure that my order was expedited so the delivery would be on time. But that's not where my positive experience ended with CustomInk!! A few days after placing the order, I got an email saying that since it looked like the shirts were designed for a charity event, CustomInk wanted to help in our team reaching our fund-raising goals. In the end our shirts were for a non-fundraising purpose, but to know that CustomInk was willing to help us in meeting our goals was such an incredible gesture to add on top of the already positive experience I had. Thanks so much, again, to the team at CustomInk for delivering such a quality product (oh yeah, the final product was great! The printing was great quality, looked just like the proofs, and were overall excellent), and such friendly customer service.
Kansas City, MO
Southwest Counseling Solutions,
Great product from great people. Ordered shirts for everyone in my wedding party coming up. Will upload a group picture if able to after the ceremony.
Custom Ink's customer service was amazing. An issue with my order was taken care of in a day and the entire order still came in 3 days ahead of time. The entire experience was easy and streamlined.
Oswego Band Department,
Have ordered a few things from you before, and this order was just as perfect. Wish you guys had been around when I was ordering screened spirit pack items for all the sports teams my kids were on! I must have ordered hundreds of items over the years, and it was never as easy as the orders I placed through Customink!
I am very happy with the whole process. The personal contact with your customer service people made me very comfortable that my sweatshirts where going to be done properly and on time. I even called on a Sunday morning to add another item. Not only did I get a human being on the phone, she was able to help me without slowing down my order! Ordering $500 with of products, based on a picture, was initially very daunting, but the contact with your staff made it less so. I have already sung your praise to other organizations and will not hesitate to use CustomInk again.
I love Custom Ink. Thank you!
The whole process from creating, to ordering, to final delivery was extremely smooth. It was a great experience all-around. The live-chat on the site was great, I was able to get all my questions answered quickly. Everyone I talked to whether online or on the phone was very helpful, knowledgeable, and friendly. The final product turned out great, too. I will definitely use Custom Ink for my next project.