Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.7%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
4/4/14 at 1:30 pm eastern... CustomInk.com

Sir/Ma'am I loved the way the shirts came out! We use them for group PT and they caught a lot of attention! And the asphalt color looks amazing now that we can also use the shirt under our Air Force uniforms on Friday! Thank you very much and I'm looking forward to further business with you! V/r Senior Airman Glew

Lawrence G.
Barksdale AFB, LA
Overall Experience Wow 5
Order Again? Yes
3/9/14 at 4:40 pm eastern... CustomInk.com

After searching online to find a site to allow me to make a shirt, I found CustomInk. I am impressed. I ordered two shirts for a special little boy who is turning 9. He wants to be a fighter pilot when he grows up. The graphic choices for the Air Force were stellar! I have received one of the two shirts and the first is lovely. It is a tad on the big side for him, but that means he can grow and still have his fun shirts! I will DEFINITELY recommend this site to friends, and I will be returning!

Amanda F. - Other
Topeka, KS
Overall Experience Wow 5
Order Again? Yes
2/24/14 at 8:11 pm eastern... CustomInk.com

This is the second time that I've ordered this design, and it came out well again. I knocked down the website rating only because of how sleeve printing isn't really set up. There are other sites t in which it is easy to do that function online. That would help out when it comes to sleeve pricing instead of having to call and speak to a rep. Other than that, I'm impressed with the outcome, and so are the Air Force Tactical Air Control Party JTACs that I made them for. A third order will be in the works soon.

Rick M.
Drexel Hill, PA
Overall Experience Wow 5
Order Again? Yes
1/15/14 at 5:15 pm eastern... CustomInk.com

Wonderful. Very pleased with the final product. Printed matching shirts for my sons Air Force graduation. Had compliments and questions on the shirts- I referred them to your website. Only company I found to replicate the image to the size I needed. The personal phone call to go over details was unexpected and appreciated. Well worth the cost!

Kelly C.
McHenry, IL
Overall Experience Wow 5
Order Again? Yes
12/5/13 at 11:52 am eastern... CustomInk.com

From the moment I placed my order till the time everything arrived, CustomInk was amazing! The customer service reps were very friendly & informative, the final product came out exactly as I wanted (fabulous quality!) and had a very fast turn-around from the point of order to delivery. I'm definitely going to recommend CustomInk to any of my friends who are interested in having shirts done....and Air Force One Plumbing & Heating will DEFINITELY be ordering from them again!

Erika H. - Office Manager
Air Force One Plumbing,
Albuquerque, NM
Overall Experience Wow 5
Order Again? Yes
10/22/13 at 11:32 am eastern... CustomInk.com

I was very impressed with the care of the order. I appreciate that they send follow up emails on the design of the shirt and require your approval. Also, I was touched by the email that acknowledged the design as the Air Force emblem and thanked me/my family for serving. That went above and beyond what was required. Thank you for the outstanding work and helping me to show my Air Force pride!

Kayla W.
Seymour, MO
Overall Experience Wow 5
Order Again? Yes
9/29/13 at 12:18 pm eastern... CustomInk.com

I think the entire concept is great! I would have preferred to have a live online chat with a representative, but that was not available at the time. The Chat button set an expectation that would have been helpful and perhaps provided clues to the above, size selection, word spacing, character size, etc. You may consider a similar service with baseball caps for logos and custom captions. As an example, my husband would like to have a blue cap with - United States Air Force Atomic Veteran and the standard nuclear symbol for the graphic.

Irene V.
Magnolia, DE
Overall Experience Good 3
Order Again? Yes
9/14/13 at 8:58 pm eastern... CustomInk.com

I am extreemly pleased with my shirt!! My grandaughter is in the Air Force and I will wear it with Much Pride!! Thank you..

Lou Ann C.
Sterling, IL
Overall Experience Wow 5
Order Again? Yes
8/16/13 at 7:16 pm eastern... CustomInk.com

shirts are outstanding and service more than outstanding. I will be giving shirts to my old air force buddies that I HAVE NOT SEEN IN OVER 35 YEARS. I am sure they will be thrilled !!! . PAT M new jersey

Patrick M.
Lyndhurst, NJ
Overall Experience Wow 5
Order Again? Yes
6/3/13 at 11:10 pm eastern... CustomInk.com

excellent work und high quality customer Service!!!!!!!!!!! I will tell my friends and my unit!!! German Air Force, Holloman AFB, NM and German School Alamogordo, NM You can be proud!!!

Andreas K. - Captain OPS Managemant
German Air Force,
Alamogordo, NM
Overall Experience Wow 5
Order Again? Yes
5/3/13 at 7:51 am eastern... CustomInk.com

I stumbled across CustomInk by doing a web search and boy was I happy that I did since I was looking for something specific! The website was easy to use and I love how a demo video was provided for first time users. The design process was super easy as well. The only thing I would recommend is adding an Air Force insignia to the clipart...I had to do another web search to find one and upload it onto the shirt (all the other branches were covered). I look forward to doing business with CustomInk in the future!

Erin H.
Oakland, NJ
Overall Experience Wow 5
Order Again? Yes
4/14/13 at 5:29 am eastern... CustomInk.com

We have the HIGHEST regard for customink.com. A team consisting of US Embassy (Jordan) and UN personnel ran a 242 km relay race from the Dead Sea to the Red Sea. We ordered our team shirts with little time to spare. After working with customink's supportive customer service representatives, we felt confident that our order would be executed on time and with our specifications. Not only did the shirts arrive to our overseas address within 2 weeks, they were of high quality and matched our submitted design exactly. We are impressed with the professionalism and the quality of customink's team and products. Many thanks from the Marine, Army, Air Force, USAID, and UN personnel for making our racing experience comfortable. The team won "Best Embassy Team" in the competition and placed 4th overall out of 38 total teams!

Jacqueline R.
Overall Experience Wow 5
Order Again? Yes
10/9/12 at 4:37 pm eastern... CustomInk.com

I have to tell you guys: the customer service experience was among the best I've ever known. We had a problem with our original logo choice (it was copyrighted), and when I found out, I was very concerned that it would affect the delivery date. The customer service reps not only helped us get the logo situtation straightened out, but they helped us perfect the design, and they checked back with us numerous times to make sure everything was to our liking. We're an Air Force intramural team, and we got several e-mails thanking us for our service, which is always appreciated. Everyone had a great, helpful attitude. After our logo troubles, our jerseys still came in three days early. Simply astonishing! So thank you for everying, and I hope your customer service attitude never changes.

David D. - Coach
317th AMXS,
Abilene, TX
Overall Experience Wow 5
Order Again? Yes
10/1/12 at 3:36 am eastern... CustomInk.com

Thank you for the superior customer service! Your personnel were easy to contact and work with and answers to any questions I had were prompt. Thank you also for offering shipping to APOs. The t-shirts brought some pride and high spirits to the Air Force guys over here in Kuwait!

Juliana D.
Overall Experience Wow 5
Order Again? Yes
6/19/12 at 11:19 pm eastern... CustomInk.com

I was initially very pleased of your customer service until I found they failed to mention I needed to approve my proof. Failing to do this made my order 3 days past when I needed them. This is a big issue for because I specifically paid extra money for a rush order because I need these items before a certain date, which did not happen. So in return my Air Force softball team failed to show up in uniform. Even though you were able to rush my jerseys to me after this big fiasco I would still rate my overall experience to be horrible. I am sad to say I will never order form custom ink again and refuse to refer any to this company.

Robert S.
Burkburnett, TX
Overall Experience Bad 1
Order Again? No