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Uncensored Customer Reviews
Here's what recent customers had to say:
At a very late date, I felt inspired to have a single T-shirt printed to wear while riding in this year's annual Rolling Thunder Ride over Memorial Day weekend. The shirt specifically is designed to honor a US Army Vietnam vet who always wanted to take part in this ride but sadly, died about a year ago from the effects of Agent Orange. Your design process was very straight forward and pricing was fair. The fact that you were able to guarantee delivery in time for the ride (it arrived yesterday) at no extra shipping charge was a bonus. The shirt looks great and though I will only wear it once, my plan is to give it to the veteran's daughter as a keepsake after the ride. Though I never actually got to meet this particular vet, it will be an privilege to ride in his honor in just over a week's time! Thanks for helping me make this tribute a reality!
Overall, the customer service was outstanding. Everyone I spoke with was extremely helpful. However, it would have helped to know that Comfort Colors "Sandstone" means army green, not light gray.
I am torn about my review because the service I received was above and beyond great. Shirts are great quality and fit true to size. I was so looking forward to getting the shirts and giving one to each member of my family, but when I saw them, my excitement waned considerably. I chose 'Army Green' (the only color my nephew wore it seemed) with a Black Screen Print - on the computer the contrast was fine and the design looked great but on the shirts, you can't really see the design unless you are very close.. I had previously received a shirt that was designed using the same colors (I don't know where they were purchased) and it looks great - which is why I was comfortable choosing the colors I did. I would order from CustomInk again but I would be much more careful in the colors I chose.
The quality of the shirts is impressive and the designs were fine. But the total price was outrageously high. I simply can't justify that level of expense. I am a retired Army veteran on a very tight budget.
I'm enlisted in the US Army, and had found a t-shirt that I wasn't able to purchase for my girlfriend back home. So, I re-created it and put my own little spin on it with the help of the editor, which is quite useful once you learn the little tricks. I will definitely be back with more purchases.
This site is great, so easy to use. I have about 8 guys that go to the Army-Navy game every year and I love to make up shirts and I will use Customlink from now on!!!
We have used Custom Ink for the past four years to create T-Shirts for my family's team that runs the annual Army Ten-Miler. Each T-Shirt has been designed to commemorate some aspect of our family's long history of military service to our country. Your team has demonstrated tremendous respect for and support of our designs and they always respond with a quality product. This year in particular, we had to ask for a rush order, and your team, including Laura LaMontagne, did a superb job. Laura and I corresponded several times and found out we would both be running the race. At the three mile mark, I heard someone call my name and it was Laura! She had remembered the design of our shirt and found the five of us in the middle of 35,000 runners to wish us a good race and to make sure we were happy with our T-shirts. It made our day to see Laura and to see how excited she was to see us. Great stories like this happen when great companies like yours are focused on customer service.
I cannot describe how happy I am with the service and products we received. I ordered t-shirts for my Army unit and apparently didn't look at a calendar. I called in and spoke with Azita (basically the best, EVER), and she was able to change the ship date by 5 days. We got them in time and they were a HUGE hit!
The first order i placed got kicked back because i couldnt find a good image size. But customink helped find a solution and the outcome was great. Im in the army and will use customeink for all my future company shirts and family gifts...
Colonial Heights, VA
My overall experience was wonderful! With Customink's help I recreated a shirt my husband has had for over 10 years. It was a shirt he received while deployed with the Army and had seen better days. His new shirt looks just like the original, and he loves it! He and I could not be more thrilled.
The shirt I had made is the shoulder patch and tab worn on my Army uniform. It is from the 56th Field Artillery Brigade (Pershing) which I served in during the mid to late 70's. The colors and the print job blew me away. It is an exceptional shirt and I will wear it with pride. The problem is the general public will not know what it is or what we did in Germany, holding the Soviet Union at bay. They were scared to death of Pershing. But I know what we did. AS they say in the Navy "WELL DONE" I will order from you again.
Nickell's & Scheffler Restaurant,
Easy to navigate web site - WOW! Fast and responsive web site - WOW! [*could just be my 150Mb connection] Easy t-shirt designing - WOW! Fast response via email - WOW! Very courteous "T-shirt Ambassador" - WOW! Fluent English speaking "T-shirt Ambassador" - WOW! Free artwork touch-up - WOW! [*perfected my artwork] Screen-printing - WOW! [*artwork and screen-printing popped off shirts] Delivered on time - WOW! [*came through when ordered at the last minute] Affordability - Great! [*you pay for what you get - price drops with quantity] I have placed two orders with CustomInk.com and each time I bit my nails because I did not know what to expect using an online company. Both orders went as perfectly as this order went. CustomInk.com has nailed the art of custom screen-printed shirts! I am sharing my email that I sent to CustomInk.com (below) in addition to the above quick notes about their web site, service and product - all I can say is CustomInk.com is nothing short of AMAZING! I am a lifer - to use a phrase from the Army days. I will never use anyone else for custom screen-printed shirts! I am placing my 3rd order today - 02-03-2015! -----Original Message----- We got the shirts as promised on Friday and the shirts were nothing less than perfect (including the free art work touchup)!! I will NEVER use anyone else for custom shirt orders. EVERYONE loved the shirts! People kept asking where we got them done. We "out did" the Jones' - to use an old phrase. Someone showed up with locally created glittery shirts with iron on vinyl looking letters hot off the presses and they came up to us and said our CustomInk.com shirts were amazing.
I can't say enough about CustomInk!! You guys are amazing... Truly!!! You have blessed me BEYOND anything I could have asked for.... KRISTEN was awesome and kind and CARING at a time when I needed it very much. This order was a unique one and as an Army mom it was also a tearful one... The nature and reasons behind this order. Kristen was amazing and I highly recommend you reward her appropriately. She was so amazing with me and I will never ever forget her professionalism and compassion. Sincerely, Melissa Horton
Customer service was excellent. I will order again from Customlnk. I only accidently found it on the web while searching for a US ARMY design. I actually spoke with at least three "real" salespersons and they all know of my experience with the previous. Therefore; I never had to repeat my order. That was great!
Lees Summit, MO
Great team, expecially Mia from your help/chat line. We needed the product for a Air Force vs Army flag football game and your team made it happen. Awesome professionals!