Overall experience of
the last 1,000 customers:
  • WOW!
    58%
  • Great
    37%
  • Good
    4%
  • Okay
    1%
  • Bad
    0%
and
99.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
11/15/14 at 2:17 pm eastern... CustomInk.com

From the start it was very easy to design the perfect Tshirt. In fact, my wife who doesn't do well with anything on the web was able to design the shirt. Though she didn't get it right, custom ink emailed me right away and made sure it was right. That brings me to my biggest point. The customer service and support is top notch. Bar none it was one of the best experiences with a company I've ever had. Very polite, matter of fact and squared things away, right away!! Thank you for everything we will definitely recommend this company and will be back for anymore custom needs!

John J.
Kalkaska, MI
Overall Experience Wow 5
Order Again? Yes
11/8/14 at 12:48 pm eastern... CustomInk.com

You guys just continue to set the high bar for customer service, quality and delivery. You're not always the cheapest, but CustomInk has nailed it every time with my dozen-or-so orders over the years. Will I order from CustomInk again? Where's the "hell yeah!" button?

Joseph A. - Treasurer
New York Harriers,
New York, NY
Overall Experience Wow 5
Order Again? Yes
10/30/14 at 12:10 pm eastern... CustomInk.com

I have now used CustomInk for four of my organization's shirts, and moving forward, it will always be my first stop. The customer service I've received has been bar none... and I always feel I can use the LiveChat feature and get quick answers to my questions with friendly, thorough, accommodating responses. I'd recommend CustomInk to anyone!

Karin K.
Cowanesque Valley High School,
Westfield, PA
Overall Experience Wow 5
Order Again? Yes
10/25/14 at 9:24 am eastern... CustomInk.com

First time user and will be back. I am hooked customer service was out of this world. Your crew at custom ink is by far, bar none the best at what they do. Looking forward to doing business with you in the future.

Tom P.
Runnemede, NJ
Overall Experience Wow 5
Order Again? Yes
10/21/14 at 7:53 pm eastern... CustomInk.com

Your customer service is bar none! All of you should be training Comcast or Macy's on how to best do it. Available, responsive, creative, helpful, professional, personable..Truly outstanding! Turned my simple idea into a virtual masterpiece in no time at all.

Sandy L.
Potomac, MD
Overall Experience Wow 5
Order Again? Yes
10/20/14 at 7:47 pm eastern... CustomInk.com

This is our 2nd Bat Mitzvah that we ordered shirts through CustomInk and we couldn't be happier with the outcome! The service when I called on the phone was great and they went through minor changes with me and sent the new improved designs right back to my computer. We did have one problem though, our guests loved the shirts so much that some of them disappeared (I think some adults thought the shirts were for them)!! The extras that I bought for my own family were taken along with some of the other kids' shirts. My daughter had to use one of the shirts that was left behind because she HAD to wear her new shirt to school today! I just hung up with Jordan at your company and reordered 10 more shirts to replace the missing ones, and Jordan was so easy to deal with!! The quality of the shirts is excellent and I would recommend CustomInk to all of my friends! Thank you!

Jodi Z.
Newtown, PA
Overall Experience Wow 5
Order Again? Yes
10/15/14 at 11:44 am eastern... CustomInk.com

I have never had a problem with your products before, which makes this surprising and unfortunate. I have enjoyed working with CustomInk, but if this is the new quality bar I may have to go elsewhere for our t-shirts in the future. So for now, I guess I will have to say that I will not order from CustomInk again, unless something changes.

Nick H. - Manager
Junction Road Pictures,
Cary, NC
Overall Experience Bad 1
Order Again? No
10/13/14 at 12:04 pm eastern... CustomInk.com

The customer service was the best bar none! Loved using the services and timeliness!

Derek S.
Portland, OR
Overall Experience Wow 5
Order Again? Yes
9/11/14 at 12:28 pm eastern... CustomInk.com

i ORDERED THESE WITH KATHERINE. SHE WAS EXTREMELY PROFESSIONAL AND A PLEASURE TO WORK WITH. I ORDERED THESE FOR MY SON'S BAR MITZVAH. WHEN HE SAW THEM. HE SAID 'WOW, THEY ARE GREATER THAN I EXPECTED!" AS HIS MOM, THAT SPOKE VOLUMES.... WOULD USE YOU AGAIN AND RECOMMEND HIGHLY STACIE

Stacie C.
Beverly Hills, CA
Overall Experience Great 4
Order Again? Yes
9/9/14 at 11:27 am eastern... CustomInk.com

CustomInk sets a very high bar for competitors to reach, right up there with the very best online companies I have worked with. Good job, thanks!

Spot B. - Founder
Stump Hole Distillery,
Warrenton, VA
Overall Experience Wow 5
Order Again? Yes
9/9/14 at 11:22 am eastern... CustomInk.com

CustomInk sets a very high bar for competitors to reach, right up there with the very best online companies I have worked with. Good job, thanks!

Spot B. - Founder
Stump Hole Distillery,
Warrenton, VA
Overall Experience Wow 5
Order Again? Yes
8/26/14 at 8:58 am eastern... CustomInk.com

It is very odd in today's world to have customer service waiting on the customer for a response versus the customer waiting on customer service. Custom Ink has raised the bar on the t-shirt ordering business. Awesome website, ordering process, the attention you get from customer service, quality products and packaging, and speed of delivery! I confirmed my order of 150 t-shirts on a Friday, the order shipped the following Wednesday for overnight delivery on Thursday. Truly exceeded my expectations.

James H.
Meridian, MS
Overall Experience Wow 5
Order Again? Yes
8/1/14 at 6:37 pm eastern... CustomInk.com

Customer service was excellent the shirt fit perfectly and was exactly what I wanted I received it yesterday and wore it the bar last night and got major compliments all I can say is its awesome

Michael H.
Thomasville, GA
Overall Experience Wow 5
Order Again? Yes
7/28/14 at 11:33 am eastern... CustomInk.com

Love, love, love the customer service. Inkers are setting the bar for enthusiasm and customer service in the workplace. With each project, I continue to be more and more impressed with your personnel and training. Good job, Inkers!!! Oh, and the t-shirts were show-stoppers. We had more than a dozen different people come up and rave about out t-shirts. Felt great!

Ann F.
Walnut Creek, CA
Overall Experience Wow 5
Order Again? Yes
7/24/14 at 6:05 pm eastern... CustomInk.com

All went well. Website has a couple of little confusing areas, but overall, once figured out, it worked ok for the most part. Had some trouble with the upload portion not opening the explorer window to find the file to upload- had to try a few times. The upload didn't work first time, and had to upload a couple of tries. But, finally got it to work. All I saw was the progress bar would race to the end, then sit on a percent or two left for a long time. Too long in a couple of cases, but finally, the upload worked after a couple of tries.

Daniel B. - President
Williams Brothers Model Products,
Round Rock, TX
Overall Experience Great 4
Order Again? Yes