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Uncensored Customer Reviews
Here's what recent customers had to say:
This is one of the most customer friendly t-shirt companies bar none! The level of dedication to detail and quality is unmatched.
CA 4 Elephants, Inc.,
Citrus Heights, CA
Working with CustomInk was actually fun! From the user-friendly website that had a TON of graphics to help me make a professional looking shirt, to the ease of calling and speaking with a friendly representative about the ins and outs of placing a group order with male and female sizes, to the free, on-time delivery of our tanks, I enjoyed the process from start to finish and would not hesitate again to make myself the one in the group to coordinate shirt buying. I am already looking forward to next year's bar crawl and looking for an excuse to make other shirts!
Customink has berth phenomenal in every interaction I've ever had. I can easily say that, as someone who has worked a lot in the service industry and in the phone, your customer service is bar none.
I received some of the BEST customer service I have received from any company in a long time with CustomInk.- I haven't stopped raving to my friends about how great this company was. My personal t shirt ambassador was Christian Enguillado and he was just as excited as I was in helping me surprise my husband for his 30th birthday with t shirts for all of our friends for a bar crawl. He helped answer all of my questions and even was available via email for additional questions I had about timing. I greatly enjoyed my experience with custom ink and if I need any t shirts for anything in the future wouldn't look anywhere else. I cant wait to share pictures from the event!
Our beach week t-shirts are a hit every summer with all 9 families. This was our 5th year and the response was this year's shirt design were the best. I have requests to order more! CustomInk and I have a higher bar to clear for next year! Your customer service is the best! Thank you.
Impressive! Might have been the best customer service I have ever experienced... Your team, specifically, Jessica Thatcher, was outstanding, patient and extremely helpful in 'tweaking' my design and producing a "totally wicked" outcome - fast! I only wish other companies across the spectrum of goods & services would benchmark (and follow) your techniques and processes. I promise, you have made a customer for life and have set the bar on what customer service SHOULD be. Thanks a million! Mike
These were a huge hit at my boys Bar Mitzvah. Great favor!
These guys are great!! Very nice and helpful. This is the 3rd year we have used CustomInk for our 4th of July celebration. My absolute favorite online company is Zappos!! You guys have the same excellent service - bar none. If you sold shoes, you would be my absolute favorite!! Lol
It can be trite to say, but it really is refreshing to have high expectations consistently met. CustomInk does a fantastic job in all areas of their business and I know that working with them will result in a quality and stress free experience with no surprises. It's a high bar they've set for themselves, but they keep meeting it. Thank you!
webSoftball Softball Team,
Golden Valley, MN
Awesome awesome and awesome. Great input that helped me from a design flaw and they were really quick to remedy an issue. Not sure how big the staff is but get a really positive and honest vibe from, I believe it was two?, persons I dealt with in both email and on phone. Very pleased and kind of raised the bar there. Ok, I know sounds cheesy but I really am happy with my shirts and how easy the whole thing went. Thanks guys!
I was pleasantly surprised to see how much care and thought went into the process. From uploading and applying the design on the shirt, to reviewing and approving the design, to the shipment updates, to the follow-ups after receipt, it is an expectation setting experience. Other custom shirt companies take note! Custom Ink is setting the bar.
Everything was amazing, as usual. You guys set the bar WAY too high and I'm constantly impressed with the attention to detail while also making ordering and customizing super easy. It's magical. One suggestion: Please wrap the order in paper instead of a huge plastic bag! I hate plastic but I love your cute octopus stickers on the outside of the plastic wrap. It would be perfect if there was some type of cool big kraft paper wrapping instead of a huge plastic bag with a nice octopus sticker on it. Like store wrapping in the old days... only better.
We asked the customer service rep to have the hurdle bar be colored orange and when we received the tee shirt it was black. That was disappointing because we wanted it to match the actual hurdles. Your rep was great but the results were poor.
Outstanding customer service and product quality. Lots of color choices, icon choices or upload your own. They help you tweak the font and spacing and have great suggestions. One of the very best products on the Internet, bar none. We order from them year after year.
Very happy with my entire experience with Customink. Francine called me when there was a concern about copyright and gave me the information that I needed to contact the artist. She was very professional, pleasant, and patient with my questions. I also appreciated the email updates on the progress of my order. This business sets a very high bar for customer service...very impressive! Thank you.