Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
8/20/16 at 7:08 pm eastern... CustomInk.com

I was VERY happy with the result of my orders. Thank you all very much for your help. I really appreciated that when the people I started working with weren't available, I got a prompt reply from someone else who had taken the time to familiarize themselves with my order. The end products are fantastic and my school will be repeating the order annually, using my email address to copy exactly what we ordered this time around. The minimums were very reasonable and I very much appreciated the extra mile that Custom Ink went to accommodate my request for non-vinyl (screen printed) individualized names on the baseball tees. Very, very happy with the entire process and I will certainly recommend Custom Ink in the future.

Karen S.
Dayton, OH
Overall Experience Wow 5
Order Again? Yes
8/19/16 at 11:49 am eastern... CustomInk.com

The ratings above don't seem to be working so I'll state here that I've used CustomInk in the past for t-shirts. Loved the results. This time, it was ball caps - and again... fantastic. Super helpful people - super easy process. Thanks.

Noel R. - Sr Applications Manager
Labcyte Inc,
Sunnyvale, CA
Overall Experience Wow 5
Order Again? Yes
8/10/16 at 7:07 pm eastern... CustomInk.com

Our employees love these caps and they couldn't wait to get their hands on one as soon as I got them out of the box. Even those with big heads who don't normally wear caps were very impressed with the fit.

Heidi R. - Creative Services Manager
North Kingstown, RI
Overall Experience Wow 5
Order Again? Yes
7/30/16 at 1:22 pm eastern... CustomInk.com

The CustomInk team went above and beyond helping me with this very special order. These shirts are for a 16th birthday event my family is having at the beach for our 15 year old son who passed away suddenly and unexpectedly on Thanksgiving day 2015 due to an undiagnosed brain tumor. He had always been healthy, played rec, travel and high school baseball for 10 years as a first baseman and power hitter, the HomeRun King! All days are beyond hard, but this upcoming birthday, we will do the best we can to celebrate his too short life on his favorite beach, with 16 candles in the sand, blowing bubbles into the sunset, wearing these tank tops. Thank you to everyone at CustomInk for helping me throughout this process with outstanding customer service, from placing the order, helping choose the right tanks, perfecting my artwork, providing proofs and fast shipping. I appreciate you all - thank you.

Kay C.
Loganville, GA
Overall Experience Wow 5
Order Again? Yes
7/29/16 at 3:59 pm eastern... CustomInk.com

I've ordered from CustomInk for the past couple of years different products ranging from tanks to baseball tees. My most previous order did not get delivered by my "guaranteed delivery date" and resulted in not having the softball shirts for our first game. The same thing happened with these tanks, luckily I did order them giving myself 2 extra days just in case however I did pay for the rush shipping. I'm not sure if I'll be returning my business to Custom Ink after the delivery issues as well as the quality of these last tanks. Sad to say. On the other hand, I will say that the only reason I would return my business is because your customer service is phenomenal!!

Taylor W. - Shirt Designer
Rochester Spinners,
Lafayette, CO
Overall Experience Okay 2
Order Again? Yes
7/19/16 at 1:19 pm eastern... CustomInk.com

My upcoming event was a memorial kayak day for my son, who we lost in a tragic and freak snowboarding accident. this was a first step for me in designing a keepsake for his friends and family who come together on his birthday to kayak in his memory. so difficult. i could barely look at the website, let alone choose colors and design. the CS team was super friendly and supportive and took over what i couldn't do. the caps are perfect, the embroidery and logo and colors are just right. grateful for you all.

Beth E.
Warren, PA
Overall Experience Wow 5
Order Again? Yes
7/18/16 at 11:20 am eastern... CustomInk.com

I am incredibly stoked on my food truck uniforms (ball caps and t shirts) and cannot wait to see my team in action wearing these!

George H. - Owner
San Marcos, CA
Overall Experience Wow 5
Order Again? Yes
7/14/16 at 3:58 pm eastern... CustomInk.com

I was very happy to find CustomInk because I had a last minute order for Raglan Baseball shirts that I needed ASAP for a company event. They were fantastic to work with. The design it yourself interface on the web is very user friendly. I also was able to get in touch with them via phone easily and speak with a professional voice on the other end. I had a specific person assigned to my order and she helped me with everything in getting it expedited quickly. The shirts themselves are also super soft and with a quality design on them. Overall success.

Gretchen C. - Marketing Manager
Star Strategies, LLC,
Wooster, OH
Overall Experience Wow 5
Order Again? Yes
7/14/16 at 10:18 am eastern... CustomInk.com

I was very impressed that I got a phone call. Explaining to me about the options I picked for colors for the T-shirt. They recommended what I should do did make the T-shirt come out better. And it came out wonderful. These T-shirts were made for a Group of senior baseball boys. And they all love them .

Adrian W.
Indianola, IA
Overall Experience Wow 5
Order Again? Yes
6/28/16 at 6:14 pm eastern... CustomInk.com

Very easy process had great help felt the price of the caps were a bit on the high side.

Ann B.
Atlantic Beach, FL
Overall Experience Great 4
Order Again? Yes
6/25/16 at 3:25 pm eastern... CustomInk.com

I should have more color options available when ordering the RalglNd baseball T. I can only order white with colored sleeves­čś×

Vanessa B.
Bakersfield, CA
Overall Experience Good 3
Order Again? No
6/14/16 at 4:56 pm eastern... CustomInk.com

This is my third order of caps / Tshirts from CustomInk and each has been excellent - the ease of designing and ordering through the website, the assistance as required, the ordering, and the quality of the work are all superb.

Martin M.
San Francisco, CA
Overall Experience Wow 5
Order Again? Yes
6/14/16 at 11:17 am eastern... CustomInk.com

the customer service reps were great. however, when I checked the size chart for the raglan baseball shirts, it seemed like they ran large based on the height, weight reqs on the chart. so I ordered a size down for me. but I think it is going to be a little small if I put it in the dryer so I wished I had gone with my instincts.

Paula C.
Grafton, WV
Overall Experience Great 4
Order Again? Yes
6/13/16 at 7:40 am eastern... CustomInk.com

I had shirts made for my grandson's baseball team. They turned out great! My representative at CustomInk was awesome! After receiving the first proof, I made changes several times, and he was prompt and efficient in making those changes. I can't say enough good things about the customer service or the t-shirts, which the guys loved. I will definitely be using Customink again!

Mary R. - Parent
Edisto Gas Little League Baseball Team,
Cordova, SC
Overall Experience Wow 5
Order Again? Yes
6/3/16 at 10:41 pm eastern... CustomInk.com

This is my second experience with Customink; the previous one was five years. I have been very pleased with the prompt responses I have had to my inquiries and my order. I was also surprised at the speed with which you made up the 115 baseball shirts and sent them off. I wouldn't hesitate to work with Customink again.

Susanne L.
Medina, OH
Overall Experience Great 4
Order Again? Yes