Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.6%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/26/16 at 7:26 pm eastern... CustomInk.com

I am very disappointed in the quality of the water bottles we received. The cost to us for the bottles was over $9.00. The lid to the bottles are very cheap and will not close properly after a couple of uses. Several arrived missing the stopper "nipple in the cap. My students have only had their bottles two days and three have broken at the cap lacking part, about half will no longer closed tightly. When closed the bottle pops open. I would request that replacement caps be sent for all ordered because I am sure that by the end of the week few if any will be working properly. VERY disappointed. These are certainly not a 9 dollar bottle. More like something from the dollar store.

Brenda H.
Vista Grande High School ece,
Casa Grande, AZ
Overall Experience Bad 1
Order Again? No
10/22/16 at 5:58 pm eastern... CustomInk.com

I am very impressed with CustomInk. Their design studio made it easy to import and modify my design. Communication was great at every stage. The caps look great and arrived very quickly at a great price.

Corey C. - President
Transolar Games Inc,
Ahwahnee, CA
Overall Experience Wow 5
Order Again? Yes
10/17/16 at 11:56 am eastern... CustomInk.com

Love the Baseball Raglan shirts! The fabric was silky and hangs really well! The sizes ran a little bigger than normal, but overall we are happy with them!

Natalie R. - Advisor
Victory Christian School,
Carmichael, CA
Overall Experience Great 4
Order Again? Yes
10/17/16 at 5:18 am eastern... CustomInk.com

Highly recommended! Easy to design (I ordered Baseball Shirts) and redesign. The Colors, sizes and printing were all just as they looked online, delivery exactly as promised. Great Support through very helpful and professional customer Service representatives.

Karen S.
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
10/14/16 at 2:06 pm eastern... CustomInk.com

I really enjoyed the service and products that I received from Custom Ink. They made a lot of accommodations for me and was really noce about it. I loved how my customized baseball caps turned out and I'm glad I chose Custom Ink to have them made.

Larizza F.
Long Beach, CA
Overall Experience Wow 5
Order Again? Yes
10/14/16 at 3:40 am eastern... CustomInk.com

CustomInk was a really great experience. It was my first time placing a large order of t-shirts, but I was confident in them because I had always seen shirts for baseball teams, events, etc. made by them. There was some complications with the order that were my fault, but the customer service people are VERY friendly and helped me work it out, which was really appreciated.

Trevor F.
Wilmington, DE
Overall Experience Great 4
Order Again? Yes
10/13/16 at 12:14 pm eastern... CustomInk.com

The delivery service and communication were beyond phenomenal. I was concerned that I may not receive my package before our baseball game Wednesday due to the hurricane. I was notified via email that packages may be delayed, but before I could even call to ask about any predicted delays, I received another email notification that my package had successfully been delivered. I was very relieved when I read the email because it was delivered a day before the latest possible date despite the hurricane's disturbance. I will absolutely be recommending you to friends and using you for future events.

Jason C. - Student
University of Central Florida,
Oviedo, FL
Overall Experience Wow 5
Order Again? Yes
10/10/16 at 12:22 pm eastern... CustomInk.com

Great service by all we worked with. Curious as to why caps and shirts were shipped on same day by different shippers and arrived on different days.

David D.
Colorado Springs, CO
Overall Experience Great 4
Order Again? Yes
10/8/16 at 4:03 pm eastern... CustomInk.com

I was very pleased with how fast the shipping was: we got our embroidered baseball caps almost a week earlier that expected, which was great. Overall, I think customink is an amazing service that is super convenient and worth the price.

Sarah S. - Shade Manager
Fredonia, NY
Overall Experience Great 4
Order Again? Yes
9/23/16 at 6:54 pm eastern... CustomInk.com

Everything was flawless... first time using CustomInk for our baseball jerseys with names/numbers... will use EVERY TIME from now on !!

Jake K. - Head Coach
SOPRO Baseball,
Dothan, AL
Overall Experience Wow 5
Order Again? Yes
9/22/16 at 12:54 pm eastern... CustomInk.com

I will definitely order again. The staff was excellent with follow-through. These caps that I ordered have a huge amount of sentimental value to my friends and family. I will be ordering more for the holidays and for my daughter's birthday.

Katherine T.
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
9/19/16 at 6:25 pm eastern... CustomInk.com

Also, this year we qualified for a sample, but only of one item. I got a sample of one of our items. I think a sample should be given for all different items. I ordered a sample of the long sleeve and it was fine. I didn't do a sample of the baseball shirt, and I wish I had because they I would have known that they are actually bigger than it states on the website.

Melanie S.
Kingman, AZ
Overall Experience Great 4
Order Again? Yes
9/6/16 at 8:09 am eastern... CustomInk.com

I ordered baseball jersey's off of the website and they look great! It was very easy to design and jersey's were delivered within two weeks.

Terry W.
Coed Softball,
Ringgold, GA
Overall Experience Great 4
Order Again? Yes
8/20/16 at 7:08 pm eastern... CustomInk.com

I was VERY happy with the result of my orders. Thank you all very much for your help. I really appreciated that when the people I started working with weren't available, I got a prompt reply from someone else who had taken the time to familiarize themselves with my order. The end products are fantastic and my school will be repeating the order annually, using my email address to copy exactly what we ordered this time around. The minimums were very reasonable and I very much appreciated the extra mile that Custom Ink went to accommodate my request for non-vinyl (screen printed) individualized names on the baseball tees. Very, very happy with the entire process and I will certainly recommend Custom Ink in the future.

Karen S.
Dayton, OH
Overall Experience Wow 5
Order Again? Yes
8/19/16 at 11:49 am eastern... CustomInk.com

The ratings above don't seem to be working so I'll state here that I've used CustomInk in the past for t-shirts. Loved the results. This time, it was ball caps - and again... fantastic. Super helpful people - super easy process. Thanks.

Noel R. - Sr Applications Manager
Labcyte Inc,
Sunnyvale, CA
Overall Experience Wow 5
Order Again? Yes