the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Here's what recent customers had to say:
CS rep wasn't interested in offering ways to save me money on my order. After several questions about what discounts were offered, and asking about the tee itself, she finally suggested a blended tee that cost less and was very similar to what I had. Shouldn't have been that hard. Color wasn't what I was looking for - I wanted kiwi.
Absolutely LOVE the product I got from Customink! The shirts look amazing and came in quite early. The material was soft and vibrant in color. Will definitely be using Customink again! I an beyond happy with them!
I am really happy with how the shirts I ordered turned out. The color "hot pink" is slightly darker than expected, but still looks great. I had a problem with getting the design approved, but CustomInk support staff was extremely helpful and provided fast responses and clear answers. When my design had to be changed and the delivery date had to be pushed back, support staff was there to walk me through changing the design while keeping it in the same order and they sent my shirts via free 2 day shipping so that they would arrive on time. I couldn't be happier with CustomInk as a whole and I will definitely be ordering from them again!
West Chester, PA
Custom link was very easy to work. They kept me informed at each step of the process. Called me when a different color pallette would reduce the cost of printing. I am very happy withe result and withe company.
Shirts are great, however, the Gildan Ladies shirts do run small. The quality of them and the art work is wonderful.
Kids in the Country Child Care and Preschool,
East Dover, VT
You guys are terrific! This is the third year we have used you for our fun run t-shirts and you make the entire process super easy. My only suggestion is in your customer service training to remind reps to not say "Purrrrfect" after the customer answers a question. This is not CustomInk specific. I've experienced this with other vendors too, and am trying to bring to light that when dealing with multi-generational clients, a response like that can be a little off-putting.
Super easy to design and order. I loved that my team could order and pay for their own shirts. PLUS they all get delivered to me, the organizer. My Ragnar team loved the shirts. They were light and cool during the run.
Virginia Beach, VA
Overall experience was superb- excellent website for design, communication with real human in finalizing design and presenting options, and shirts arrived well before guaranteed date (which was great as we had a race to run in these!). I wouldn't hesitate to recommend Custom Ink!
Love the site and have placed some medium size orders (100-200 shirts) before. I needed just a few extra shirts this time and the price per shirt was very expensive for a few items (12-15 shirts). It is not easy to pull up old orders on the website and modify the quantity and color for a new order.
AIM Services, Inc.,
Our experience was FANTASTIC. A designer reached out to us right away and gave a credit because he noticed both our orders could run at the same time. And the turn around time was amazing. We loved our experience and product and will definitely be ordering again.
The Crossing Church,
Everything pretty much met my expectations. It was overall satisfactory. Took a while for the tracking to be available after I received an email, but that really wasn't actually a problem. The shirt color was not perfectly accurate to what I received, but the print quality still felt excellent.
Flower Mound, TX
"2" Because of the color, I will not be back.
The color of the logo printed was somewhat off.
The University of Toledo,
This was SUPER easy. I really liked the customer service. The tee shirts looked great and they were shipped faster than expected and in a way that made it easy for me to sort and count. The only suggestion I would make would be to have a feature when you are creating a design to change the color on more than one graphic box at a time. Overall, I love, love, love CustomInk!
Waited two weeks for what I assured would be the design I uploaded. Alignment totally off, bled color, Jersey number VERY SMALL. The hell?
PTPC SOLUTIONS LLC,