Overall experience of
the last 1,000 customers:
  • WOW!
    52%
  • Great
    39%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
97.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 3:20 pm eastern... CustomInk.com

My experience with CustomInk was very good! I was ordering for a large group of people and assumed that whatever I put on my order form would just be made and sent. Thankfully, an employee contacted me and informed me that the color I had chosen for a font was very dark on my black shirts and suggested lightening it. My shirts turned out great because of her suggestion!

Valerie K. - Vice President
Delta Student Council,
Delta Junction, AK
Overall Experience Wow 5
Order Again? Yes
Today at 3:11 pm eastern... CustomInk.com

Great color and clarity!

Faye S.
Chamberlain, SD
Overall Experience Great 4
Order Again? Yes
Today at 1:20 pm eastern... CustomInk.com

Custom Ink is how all businesses should be run; and I don't just me on-line businesses - all businesses. Customer service is fantastic. A lot of other companies just go through the motions and will respond quickly, but not with anything useful.

Michael M.
Newtown, CT
Overall Experience Wow 5
Order Again? Yes
Today at 1:20 pm eastern... CustomInk.com

Custom Ink is how all businesses should be run; and I don't just me on-line businesses - all businesses. Customer service is fantastic. A lot of other companies just go through the motions and will respond quickly, but not with anything useful.

Michael M.
Newtown, CT
Overall Experience Wow 5
Order Again? Yes
Today at 12:02 pm eastern... CustomInk.com

The entire process was easy and efficient - from designing the shirts on the website through delivery. The young lady I talked to was incredibly pleasent, knowledgable and even suggested a color change to improve my design. I will highly recommend your services. Great shirts!

Eric N.
Penfield, NY
Overall Experience Great 4
Order Again? Yes
Today at 11:38 am eastern... CustomInk.com

Great! Came fast and add I ordered. Loved all of the color options.

Rachael J. - Lead Mentor
DEPSA ECE Robotics,
Detroit, MI
Overall Experience Great 4
Order Again? Yes
Today at 11:37 am eastern... CustomInk.com

I made this shirt to run the Boston Marathon in for my team. I had wanted the New Balance athletic tank, but had to order in quantities of 6 and I just needed 1. I understand this, however it was a bit frustrating especially after seeing the product that you do not offer an option for a more athletic tank in single quantities. The designs came out fine, but the material/quality is not at all what I would classify in the "athletic" category, it is very basic and not built (in my opinion) to endure 26 miles of sweat.

Inbar H.
Charlestown, MA
Overall Experience Okay 2
Order Again? No
Today at 11:32 am eastern... CustomInk.com

I will not re-order. Very sorry This was merely a test run for shirts There are other smaller businesses here in the area with a nicer product

Paul C. - Owner
Kulbys,
Merchantville, NJ
Overall Experience Bad 1
Order Again? No
Today at 8:29 am eastern... CustomInk.com

The bad: I ordered XL thinking that it would run an average 14/16. Imagine my shock to get an XL (46/48). It would be nice if the hoodies had a section for men and women. If you do, not so easy to navigate to. Also, the price, WAY TOO HIGH. I'd like to order again and again but not at $50 a pop. : (. Also, I don't understand why certain colors can only be used with orders of six or more. Forced me to settle even though I was paying $50. Need to rethink that. The good: it arrived earlier than expected, folded like a pro, color and designed spot on. Designing was easy. I would order again and again.

Buffy L.
Roswell, GA
Overall Experience Great 4
Order Again? Yes
Today at 8:28 am eastern... CustomInk.com

The bad: I ordered XL thinking that it would run an average 14/16. Imagine my shock to get an XL (46/48). It would be nice if the hoodies had a section for men and women. If you do, not so easy to navigate to. Also, the price, WAY TOO HIGH. I'd like to order again and again but not at $50 a pop. : (. Also, I don't understand why certain colors can only be used with orders of six or more. Forced me to settle even though I was paying $50. Need to rethink that. The good: it arrived earlier than expected, folded like a pro, color and designed spot on. Designing was easy. I would order again and again.

Buffy L.
Roswell, GA
Overall Experience Great 4
Order Again? Yes
Today at 8:28 am eastern... CustomInk.com

The bad: I ordered XL thinking that it would run an average 14/16. Imagine my shock to get an XL (46/48). It would be nice if the hoodies had a section for men and women. If you do, not so easy to navigate to. Also, the price, WAY TOO HIGH. I'd like to order again and again but not at $50 a pop. : (. Also, I don't understand why certain colors can only be used with orders of six or more. Forced me to settle even though I was paying $50. Need to rethink that. The good: it arrived earlier than expected, folded like a pro, color and designed spot on. Designing was easy. I would order again and again.

Buffy L.
Roswell, GA
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:02 am eastern... CustomInk.com

I love the shirt!!! The color is beautiful and so is the print!!!

Tannika M.
Markham, IL
Overall Experience Wow 5
Order Again? Yes
3/24/15 at 6:12 pm eastern... CustomInk.com

While the shirts I ordered are not exactly the color I was hoping (they're a lighter gray than it appeared they would be during the design phase), the overall experience of working with CustomInk was very easy and enjoyable. They were polite and attentive, and they were very helpful. I didn't use the online order form thing because I guess I didn't know it existed-- next time I order I definitely will! (Especially if it sends reminders to folks to fill it out before the deadline!) This would take some of the onerous of organizing the whole endeavor off of me. All of that said, I'm 99% happy with my order, and I was pleased to work wit CI on another tshirt!

Chloe B. - Co-Dean
SCS 2015,
Washington, DC
Overall Experience Great 4
Order Again? Yes
3/24/15 at 5:59 pm eastern... CustomInk.com

This was the first time that I have ordered from CustomInk. I was amazed at how easy it was to get my perfect shirts!! I even used the chat feature and had a friendly associate answer my questions and help me with my design. I was pretty happy with my the design and placed a order but I really wanted the font that I chose to be a thicker but I couldn't figure out how to do it own so I placed my order and include a note that explain that I really wanted the font thicker . The design team made it happen and sent a proof of exactly what I wanted!! I'm going to proudly wear my shirts this weekend at my city's annual 10k run.

Ramona J.
Ladson, SC
Overall Experience Wow 5
Order Again? Yes
3/24/15 at 5:31 pm eastern... CustomInk.com

You guys are great overall ... the color issues were disappointing this time, but your customer service and communication always impresses us.

Ryan B. - coach
Bismarck High School Science Olympiad,
Bismarck, ND
Overall Experience Good 3
Order Again? Yes