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Uncensored Customer Reviews
Here's what recent customers had to say:
As always I received exactly what I expected from Custom Ink.com. My logo looks just as sharp and clear on the products (shirt/mug) as the image I uploaded. The turnaround time is Fast & the customer service is always Friendly. You will not be disappointed with either one. If you're looking for the cheapest products offered with no support, look elsewhere. If you prefer an extensive selection with choices that include quality materials while offering tier one support than look no further than Custom Ink.com. They're always consistent with every order which is very important to me. My brand awareness is critical so details like consistent logo color with every order is extremely important. I also appreciate that they retain the same products. Often times when I find something I approve of it's not available the next time I need it. Oh yeah, and they set the standard with their website visual logo placement. Keep it up CI!
One Source Renovation, LLC,
Coal City, IL
I loved the onesie! Atayah Marie was born the very next day after the package from your company was delivered on November 18, 2014 at 1:05p 7lbs 3oz/20 inches! So it was right on time! I also was pleased with how the color came through on the white. Last time I ordered white tees the color didn't come through as well but I was assured you'd work on that issue. Thank you for making whatever corrections necessary. I'll definitely be ordering & referring others to your company again.
Our order was great...love the rich color of the fabric, the ckean edging of the print itself. Thanks for helping us to make the memory last! Awesome job.
I liked the website. Designing the t-shirt was very easy, including uploading my own image (a color photograph), selecting and designing the lettering, and creating the overall effect. The colors on the shirt were not quite true to the photograph, which is the only reason I am giving the overall experience less than a WOW. Haven't washed the t-shirt yet, so I can't judge how well the whole thing lasts.
I was disappointed in the lack of choices for the names on the back.....some of your standard features (like pinched letters) are not available unless you buy one at a time. however the color I selected had a minimum of 6 (which I was ordering) but if I did them one at a time (even thought the aggregate order met the minimum) you were unable to accept my order that way.
Eden Prairie, MN
My original choice of ink wouldn't have been visible on the orange shirt I chose but one of your designers called me to suggest white ink. I explained that I wanted a more subtle look so he picked an ink color that shows but is still visible on the shirt. I'm very impressed especially since I was only ordering one shirt.
The website experience was great, I really enjoyed the ability to be self-creative in the design process. The end result was close to what I had expected but the richness of color, correct placement of the logo and scale of the logo (to look appropriate on Large+ sized shirts) where the only detractors to an otherwise excellent experience.
After a brief conversation with the sales person, I chose the color, uploaded the custom logo, and ordered. The tee shirts arrived exactly when promised, high quality product and printing. Certainly not the cheapest, but the absolute lack of hassle makes it worth it.
T-Shirts look like quality garments. I wish I could run a T-shirt business with a Custom Ink portal that allowed people to order via the web.
Long Beach, CA
Excellent quality control. I chose colors for the graphic that apparently would not be visible with the color of shirt I chose. I was immediately notified by staff and a color recommendation was made. Shirt looks great!!!
Gig Harbor, WA
This is my second order from CustomInk. Their products have exceeded my expectations. My son wears them to work everyday and they take a beating in the construction business. They wash up great and keep their color and lettering. I will continue to order from them. Oh, and they ship fast!!!
Silver Spring, MD
Being associated with customer experiences for many years I must say, Customlnk hit a home run, no make that a grand slam. From start of the order to the actual delivery of product no one could be more satisfied. For sure you will get more of my business.
I had a great customer service experience with custom ink. I ordered t shirts for the first day of my son's basic training graduation from the air force. I have never been to one of these before and a few days we left. I heard that people have t-shirts made to wear to the run with squadron names and mottos on them. I checked out custom ink because our school's teen institute had just ordered shirts from you. I called because I needed a super rush order and I wish I could remember the person's name that helped me. She was extremely helpful and my order arrived exactly when she said it would. Thank you so much, it was a great experience and I will absolutely order again!
I run our neighborhood turkey trot. I have some people asking if I would use some companies who they must have connections to. Well, I cannot switch. You all make it very easy for me. Thanks
The website was easy to use. I used the chat to verify if I could use the same color on the back that I used on the front. The chat rep was fast & friendly.
Capital One Bank,