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Uncensored Customer Reviews
Here's what recent customers had to say:
The quality of the shirts and screen printing was great. It actually exceeded my expectations. And the customer service is top notch. I received a call to inform me that I chose 2 different colors of red (in the design and in the lettering). They asked if I wanted the same color, which is what I had intended, and that resulted in a lower cost per shirt. So not only did I get a better product than what I ordered, I also got a lower price. I also appreciate the emails to proof the shirt, as well as letting me know where it's at in the production and delivery cycle. Great company! I will definitely recommend CustomInk to friends.
San Ramon, CA
Ordering the shirt from CustomInk was a simple process. It was nice that you could actually see what the completed order looked like before placing the order. They had a lot of choices for Halloween designs which was great. Also, I Iiked being able to select the lettering size and style, along with a variety of color choices. The shirt was a bit pricey but it is a good quality shirt.
I had a problem with trademarks in my original design and we came to a very acceptable compromise. I do wish I had used a brighter color on the words. This was totally my fault and I may order another shirt in a different color and brighten the color of the words. I was enormously pleased with the shirt and I am wearing it to New Orleans for the Packers game. WHO DAT!!
Fort Walton Beach, FL
Everyone who helped me was great, but the final product is not at all what I wanted. We might not even use these shirts cause the color if not what we need.
For some reason the guide box for shirt creation wasn't correct on this shirt. So while I created it within the youth box apparently my design was still too big. My options were to pay more money to make adjustments or the company would make the designs smaller on all, which essentially meant the adult shirt writing would be VERY small in relationship to the rest of the shirt. After calling and talking with West, he offered some solutions. I eventually just went with making the design smaller as it seemed like the lesser of the evils. It looks a bit random and with the fact that shirts run like 2-3 sizes smaller than stated, this order may have been a bit of a waste of money for us. We won't use them more than the one day we just have to have them. The only good thing in the process was West. He went above and beyond the call of duty to ensure we found a workable solution. Just unfortunately didn't work out for us. Word to the wise, when american apparel says runs small, they mean the shirt will fit like a muscle tee. I have ordered from custom ink for years and never had this experience. So it's definitely not common place. But I think in the future I will get some other quotes. I think a place that will give you a sample shirt when there are cases such as this (the technology isn't allowing product creation and the client is ordering over 50 shirts) would be best.
Hype Program JOMDC,
Love the design creator on your website. The quick color change is awesome.
I had a very positive experience using the site and when I called in to ask questions. I spoke with Summer and she gave me some options when the original color I wanted for the team tank tops did not have an adult small size and I did not want to have one girl with tank top that was different that the whole team.
San Ramon Soccer,
San Ramon, CA
The website took a few minutes to figure out my first time, but not bad at all. The color selections were great. I was a little bummed that the number of colors was limited to to 3 on the front; they had to change my logo a bit to make that work. They called me to ask me questions, and had me look over their modifications before they printed the shirts. I didn't like their first redesign of the logo, but when I gave my written feedback on it they modified the design so I was more satisfied with it. The gal on the phone was so friendly - the whole company just came across as "friendly," if a company can have a personality. Even with my modifications, the shirts arrived by the original due date, and I really appreciated that they had the shirts packaged in plastic so they wouldn't be damaged if the box received water damage. Overall, the only way it could be better is if there was a discount for a boss shirt design ;). A+!
USNA Karate-Do Team,
Everything was fantastic and easy and simple! The only problem I have is these jackets do not run small as stated in the sizing chart. Other than that I loved the experiance of this!
Customer Service staff was amazing and very accommodating with all of our various color/ink combos.
CrossFit South Brooklyn,
I thought CustomInk did a fantastic job. Turn around was great. Color selection was great. I loved the fact that I could save my t-shirt design and come back to it when design changes were needed. We came back to the design several times before choosing the final product. Great job! Also, I would like to thank CustomInk for making a donation to the Vicki Soto Memorial fund. She was a great teacher and roll model to so many children in our community.
Lordship Elementary School,
Our t-shirts were the same color we picked off the website! Very good quality shirts. CustomInk employers helped with the process of contacting the department at my university for approval and sent me the final proof. We are all very happy with our new t-shirts and will be ordering from CustomInk again in the future!
I loved working with CustomInk's website. It was easy to move around and design my shirt. I loved all the option of design ideas! There was so many color options to choose from. I have ordered 2 shirts from here and I have not been disappointed. Fast delivery! Printed the exact way I designed it on the website, that is what was on my shirt! Will order from them again and again for all my custom t-shirt needs!
The quality of the material, size and color of the product met my expectations, however there was a problem with the print out on the from of the shirt and my son refuses to wear it because of this. SO that is 32.00 down the drain. I wish I had know it might be different then the way we saw it online. We ordered a total of three shirts and ordered them separately this one and another came in together and that is OK but this one didn't turn out well.
The quality of the material, size and color of the product met my expectations,It is a great shirt and my son loves it . We ordered three shirts in all. The other shirt that came in with this one was a big disappointment. We are keeping our fingers crossed that the third shirt will be ok when it gets here.