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Uncensored Customer Reviews
Here's what recent customers had to say:
The whole process was extremely easy, even designing it the t shirt just flew together. The best part was they even helped us fix a color format problem and matched everything to a t!
This is a duplicate post because I placed 2 different orders at the same time and needed revisions on both of them. Customer service is amazing!! I had to change 2 things on my order, and they made the corrections after initial order quickly and accurately. I even received the articles the same day as I was quoted on initial order! I have a full time job and run a small company of my own and the hours of operation are awesome; I received tech help at almost Midnight on a Wednesday! I have already placed another order!!
Customer service is amazing!! I had to change 2 things on my order, and they made the corrections after initial order quickly and accurately. I even received the articles the same day as I was quoted on initial order! I have a full time job and run a small company of my own and the hours of operation are awesome; I received tech help at almost Midnight on a Wednesday! I have already placed another order!!
CustomInk's customer service is the best I've ever experienced, and I only ordered one item for personal use. Their online "Design Lab" is a useful and intuitive tool, the results were accurate in positioning, sizing, and color of my custom artwork on the item ordered. The digital printing process is durable, flexible, and professional. I would not hesitate to order from CustomInk again, highly recommended!
Custom link exceeded my expectations. The shirts I ordered arrived a day early. The cotton fabric is quality and we'll worth the price. The design matches the online view, so there was no surprise with the fabric color nor design. Customer service is exceptional! My organization will definitely return to place orders in the future.
it's hard to "translate" water color & acrylic paintings into Tshirts. you guys do beautiful work, are so pleasant, helpful, EXCITED about helping clients.
I was very pleased with my Custom Ink order and the entire process. The best surprise was when I got an email telling me that they were refunding money to us because the designer determined that our product could be printed with just one color ink instead of the two that I thought we needed! My order also came two days before the guaranteed by date. As a busy parent distributing Spirit Wear before the holidays to families in our PTO, this early delivery made my life a lot easier!
Customer service was awesome! In my inexperience I selected a color for my artwork that wouldn't have worked with the color of the shirt. The day after ordering I got a email from a Aja Brown who informed me that my design may not show on my tshirt. Brown offered some alternatives that were very helpful. I selected one of the alternatives and the finished product is perfect!
The experience was satisfactory except for the fact that they forgot to resend the prof sweatshirt we received and had to change because it was the wiring color. Consequently, I, the club leader, dos not have the sweatshirt for the event. It arrived a day later.
Uniondale High School,
Great product and was exactly what I ordered and matched perfectly to the "T" as for color and deisgn.
First time using your site. Easy to use. Had fun designing the shirt. Disappointed in shirt when I got it. Size and color of print was not what appeared on site. Price was extremely high for the quality of the shirt and print. Disappointed that I gave this quality of a shirt as a gift.
Best run company I have had to ever deal with. I want to work for you guys!!
Huntington Station, NY
The web interface is very good. Customer service is exemplary. Delivery was quicker than I expected. The embroidery work is excellent. Fabric was not exactly what I expected. Is there a way to get fabric samples ahead of the final order? Sizes run larger than expected so I'll be using a size smaller than I normally would. Color is perfect. Overall, this was an excellent experience and I will recommend CustomInk to others.
3R Media LLC,
Haddon Heights, NJ
I am very happy with my product. The quality of the tee is great, the color is vibrant and it is a rich thick cotton. I received my order very quickly and it was packaged well.
The shirts run VERY small (at least ours did) so please order a size (or maybe 2) larger than you normally would. The quality was a very good, thick cotton but we will have to make sure it is washed in cold water, not put in the dryer and pulled and stretched to make sure the sleeves are long enough. Bought these for Christmas gifts and I'm sure they won't get worn but once because no one wants to go through these procedures to wash a t-shirt! Did not have to use customer service so could not be sure how they do. Gave a 4 rating on everything other than the rating on the t-shirt (and it got a 1), because I was so disappointed in the sizing on these shirts.