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Uncensored Customer Reviews
Here's what recent customers had to say:
I am pretty impressed with the whole experience at custom ink. Totally surpassed my expectations. My custom design came out perfectly and the color of the t-shirt was exactly as it appeared on screen. Amazed at how quick the turnaround was as well.
Web site was easy.to use color was blue instead of purple
North Bergen, NJ
CustomInk is really excellent. It's easy to use and I was really impressed by their customer service. I used the live chat and was quickly helped. The person I chatted with even called me to make sure everything was perfect for our custom design. We're very happy with our product and will definitely use CustomInk again in the future. My only critique is that the color of shirt we wanted was a little different when we received it. We were thinking it would be exactly the same as the computer image. Overall we are very happy.
Coastal Clean-Up & Hauling,
Aliso Viejo, CA
CustomInk has been very easy to work with. The shirt materials; brands; & color options are far better than others I have looked at. Adjusting final designs before production has also been very easy. Communications are fast & clear. Prices are competitive. I would recommend CustomInk for business; personal; or to just create a fun shirt.
Rarely do I describe a company's service as AWESOME, but it really was! The site was so easy to use for designing a shirt. This was my first experience in doing doing a custom shirt and the design kit was bulletproof. My design was saved for many weeks, in the cloud, while we worked through approvals from my company, etc to get them purchased. The customer service team was quick to answer any question. And, it was comforting to hear that actual artists would fill in several low-res images on my behalf so I didn't have to worry about quality, uniformity of color, etc. Pricing was reasonable and easy to find once the design was in. The proof was excellent and the shirts actually arrived a day early. We ordered 15 for a corporate event and everyone LOVES them! Thank you so much!!
Career Education Corporation,
I have been delightfully surprised by this whole process. This was the first time I have ever used a service like yours for custom designed T-shirts. I thought your website was very easy to work with, the folks I have talked with via phone have been excellent regarding friendliness and helpfulness. Upon receiving the shirts I was very happy with EVERYTHING-- color, quality of screen printing, sizes, and quality of the actual t-shirt. I thought the value for the quality was excellent. I will recommend this service to others!
For the price, I would have expected much better printing quality. These are by far the worst looking (print quality wise) shirts I've received from CustomInk. I may have been too aggressive on the design, but of course the preview looked awesome and I even worked with a "T-shirt Ambassador". I would have thought she would tell me if it just wasn't going to print well. The design colors printed very dull and if the preview was more accurate, I probably would have chosen a different shirt color.
Big Choice Brewing,
Customer service contacted me immediately to say my choice of colors wouldn't show up well on the shirt color I had selected. They promptly sent me some different options on how to make the shirt look better. Even with the delay due to the color change, the shirts arrived a day earlier than expected! Thanks!
Auburn Hills, MI
Easy, Fun, and it Brings People Together. My best friend will be ordering the same shirt, and we will wear it sometimes on special occasions! The Gildan Ultra Cotton was even softer than I expected. Don't worry, that's a good thing... I love the mermaid and that VERY detailed pawprint. I also love the P, the H, the 2, the o, the dog face, the color, the HD of the shirt, how white it is, how it looks in general, ho- should I go on?? THANK YOU CustomInk!! Of course, what I just wrote shows you that I am your happiest kid custom- no; your happiest customer IN GENERAL!! Again, THANK YOU CustomInk!!
Coral Gables, FL
Everything was exactly as I wanted it. Everyone is pleased with the shirts. They do run a little large adult sizes, but they're wonderful. The customer service has been amazing! I have told everyone that I talk to that I need to order from custom ink. Thank you for being so awesome and willing to communicate
Great customer service. I had a response within a minute every time I used to live chat feature. Clear help, nice people. When I called to place my order it was quick and easy. Good and fun experience. The multi-color redraw was awesome and I really appreciate the effort that went into the shirt design. Thanks!
New Canaan, CT
It was great. The color and product was just how I wanted, aside from the oversized shitt, I had no issues.
I asked questions, I got answers. I will be ordering again but not the orchid. Just wasn't please with that color. It looked good on the site. I will be doing a reorder.
Port Gibson, MS
Great experience. One thing that I'd like to see change is color options. In the past I've ordered from companies that permit us to order multiple colors of the same logo/print, thus allowing me to select three to four different color options to have printed at no extra charge. This may be the deciding factor for me to go with a different tshirt company next year. Otherwise, I was completely satisfied with my order and customer care. Would I order from Custom Ink again.???...undecided. Color options and variety are a big deal for my class.
Weldon Spring, MO
The quality of the sweatshirts were great. Unfortunately, most of the hoodies were too small for the individuals wearing them. The website says they tend to run small but the sizing chart you provided (height, weight, and how the hoodie looks on the individuals) was not accurate and reflective of the hoodies we received. The color of the hoodies received were much lighter than the charcoal hoodie in the template. Customer service was outstanding and they do a fantastic job of keeping you in the loop on your order. Delivered on time.
Colorado Springs, CO