Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/26/16 at 1:53 pm eastern... CustomInk.com

This is the second year I've used CustomInk for our family's run. It's easy to design, create and manage a group order, and when I needed help with shipping the customer service agent was very helpful and prompt. I do wish they'd cater more to smaller orders. For instance, I needed to send my t-shirts to different places all over the states. I was hoping to save money by just shipping the shirts directly from their facility, however, I think my order was too small for them to drop ship the tshirts. I understand the reasoning, but that would be probably be the only reason why I'd go with someone else.

Sara S.
Sheridan Dash,
Bainbridge Island, WA
Overall Experience Great 4
Order Again? Yes
10/26/16 at 12:13 pm eastern... CustomInk.com

You are so easy to work with that I can't imagine using any other service. Your help in changing the color at the last minute was painless and flawless. Thanks! My chorus loves their shirts!

Lisa S. - Director
MES Chorus,
Martinez, GA
Overall Experience Great 4
Order Again? Yes
10/25/16 at 3:13 pm eastern... CustomInk.com

I loved custom ink, but in my case the shirt I received was messed up to the point where the person I had on there looked like they had a different skin color. If you really do read this, please email me. joshboelke64@gmail.com

Josh B.
New Brighton, MN
Overall Experience Good 3
Order Again? Yes
10/25/16 at 3:09 pm eastern... CustomInk.com

I was able to get what I wanted on my shirt. I love the color and how everything turned out with it. I had some trouble getting the design done. A customer service representative was able to assist me and fix the problem really quick. I liked being able to chat with an employee while I was working on the shirt.

Brittany T. - grandaughter
Margaret's Melody,
Nashville, TN
Overall Experience Wow 5
Order Again? Yes
10/25/16 at 1:20 pm eastern... CustomInk.com

This is the second time we have used CustomInk for our Zombie run shirts. We have been very happy

Tannia C.
Falls Church, VA
Overall Experience Wow 5
Order Again? Yes
10/25/16 at 11:53 am eastern... CustomInk.com

I was impressed with the whole experience. I have not used your services before but we will again. Customer service staff (next time I will get their names) were friendly and helpful and actually seemed interested in helping me. It went super smoothly and the results was great. My only suggestion in the future (especially with new people) let us know that these shirts seem to run small. We ended up with some staff that could not wear their shirts. We will order some larger ones next time. We got the items on time and communications was as it said it would be. What a novel concept. Thanks for a good experience.

Becky S.
Bivens & Associates,
Scottsdale, AZ
Overall Experience Great 4
Order Again? Yes
10/25/16 at 11:14 am eastern... CustomInk.com

Short delay due to the nature of comfort color t shirts, but when they came in I saw no issue with them at all. Sizing was very true as well :)

Lee Ann J.
Auburn, AL
Overall Experience Wow 5
Order Again? Yes
10/25/16 at 10:44 am eastern... CustomInk.com

Totally impressed. They even called me with a suggestion on how to save on the cost of my order by using the same color yellow in the graphic and print. I was REALLY impressed.

Liz B.
Wynnewood, PA
Overall Experience Wow 5
Order Again? Yes
10/24/16 at 5:04 pm eastern... CustomInk.com

very pleased with the final product. Color looks great.

Marvell K. - founder/leader
travel group,
Buffalo, NY
Overall Experience Great 4
Order Again? Yes
10/24/16 at 12:40 pm eastern... CustomInk.com

I really loved everything about the t-shirt. It is exactly what we wanted and the picture we uploaded was great! I really liked the color as well. My only complaint would be the price was a little higher than I am used to paying for a large quantity of shirts. But I guess you get what you pay for. I got a great product and paid a little more for it.

Kim T. - Teacher/Club Sponsor
Livingston Academy Interact Club,
Livingston, TN
Overall Experience Wow 5
Order Again? Yes
10/24/16 at 12:32 pm eastern... CustomInk.com

I will always order t-shirts from CustomInk! The website is SO easy to navigate and the available clipart and fonts are so fun and modern! The t-shirts made it all the way to Kodiak Alaska (with rush delivery) in a week! The t-shirt were bought to be used at a USCG Wellness Committee Zombie Run in Kodiak Alaska. All the participants and Zombies loved the t-shirts and the design. The cost was comparable to t-shirts you can buy from a store or an event. Overall, we would rate CustomInk at 100%, A+, Grade A, spectacular, you-rock-never-change!

Kindale O. - Secretary
Coast Guard Wellness Comm.,
Kodiak, AK
Overall Experience Wow 5
Order Again? Yes
10/24/16 at 12:27 pm eastern... CustomInk.com

Thanks for letting me give you feedback. This shirt are for a soccer team. I had spoken to one of your reps and asked them to change the color of one of the shirt to a light blue for the goalie. They had ask me to put a note in the comments section and a note in the last payment section. Unfortunately the shirt for "Esposito" did not come in the color that I wanted. I even went out if my way to make sure to no avail. I would love a call back or some sort of ackbowledgement regarding Thanks Hersson Villatoro

Hersson V. - owner
Villatoro Family LLC.,
Marlborough, MA
Overall Experience Good 3
Order Again? Yes
10/24/16 at 12:16 pm eastern... CustomInk.com

This is my second order with CustomInk and the quality is fantastic. The shirts are comfortable, they fit as expected, and they weren't kidding when they said this orange is ORANGE. I can reroute traffic in this color - which is exactly the color we wanted when we ordered!

Ann B. - Developer/fun things organizer
Expedia Packages,
Redmond, WA
Overall Experience Wow 5
Order Again? Yes
10/24/16 at 12:15 pm eastern... CustomInk.com

I liked my other order, not super thrilled with this on since I was not contacted about how one word is barely visible because of the color of the ink, but I was contacted regarding my boyfriend giving me permission to use his name, which I clearly already had given I had already used it in my previous order.

Olivia S.
Rockford, IL
Overall Experience Okay 2
Order Again? No
10/24/16 at 11:22 am eastern... CustomInk.com

Easy to design and they were able to print numbers in a specific color when asked.

Saieed R.
Lakewood, CA
Overall Experience Wow 5
Order Again? Yes