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Uncensored Customer Reviews
Here's what recent customers had to say:
Easy-to-use website and solid results. Wish there were more color options for low-batch customers.
Saint Louis, MO
Overall, it was painless. The only thing that caused a snag was my choosing a color shirt that didn't come in youth sizes. I was disappointed that I had to scrap the group order and all the orders that had been placed and/or paid for and start over with a different color shirt. Everything else was great.
Moore Family Reunion,
Loved the overall experience! The color of my design was darker then the shirt even though we made then the same color. But the shirts look great and feel great!
Newton Upper Falls, MA
I had a great experience with Customink. I ordered T-shirts for a family vacation. Within 3 days, the graphic department sent me a prototype to view, make any changes if needed,, then approve. After approving the order, I had the T-shirts within a week. The color was striking and loved the fonts suggested by the company.
League City, TX
I was so pleased that i had a personal phone call to help me fix a mistake on color selection. The response was fast and accurate!
I am SO impressed with the CustomInk website! If I ever need any custom item again, I will go to you folks. The website design is phenomenal. From choosing a shirt (appreciated the dollar signs to indicate price), to incorporating a design was fun! The website makes it easy to choose fonts, clip art, color, placement. It was quite intuitive. I ended up ordering by phone, because I had a few questions. The rep was quite helpful and offered assistance for anything else I wanted to do. And the order email was appreciated; I knew where my shirts were in the process every step of the way just by looking at the link provided. I am so impressed with CustomInk - a very smooth operation!
South Windsor, CT
My overall experience with CustomInk was good! The T-shirt design phase was easily performed on the website. Also, the ordering and final design phase was seamless, as the customer representatives from CustomInk continued to communicate with me via phone call and emails. They even found me a cheaper price point by changing the color design. The service was helpful. The artwork on the shirt was also excellent. The only issue was my T-shirt choice (Hanes) coupled with the screen printing was not how I was expecting it. The screen print was not as breathable as I wanted it to be. When I would wear the shirt to the gym or outdoors, I would feel the screen print sticking to my back. This is probably a common issue with most screen print T-shirts, but as a new business owner, I was not aware of this faulty combination. I would probably elect to chose a water-based ink combination in the future. From the customer service, CustomInk met all my needs and more!
Institute for Precision In Movement,
Loma Linda, CA
We are over all happy with the shirts. The color Serves our unit by making us more visible to the public, and in turn safer.
Toole County Search and Rescue,
I am very pleased with the deep rich color of the shirts, the true to size fits of the shirts, and the printing of the shirts. In addition, I was very impressed with the customer service and the attention to detail of preparing my order beyond what was available on the website. The phone calls to assure my desires were met were so appreciated. Thank you tremendously!
The Neon Green and Yellow are too close in color.
Overal the lateral could be little more stronger and color stay longer
Amazing color , very vibrant , looks great
This is a very professionally run organization from designing to manufacturing and shipping the final product.
The customer service is A1 and the most satisfying part of the process. However my order was also mixed up on the color of the shirts received but the service rep agreed quickly to fix the error and educated me in more depth about design dimensions achievable and the best file format for your designers to use to create quality product prints. I am very satisfied over all.
TPJ DeSighnz, LLC,
Silver Spring, MD
Customer service was fantastic. I had to call in because my credit card company didn't know if I actually made the purchase, so I had to have CustomInk re-run my card. This was the best thing that could have happened. I was very quickly connected with a very friendly and helpful worker who informed me of benefits I didn't know about. Because I had a larger order, I was even offered (for free) for a graphic designer to review my artwork and touch it up to make it look better. And wow! It looks way better than before. The shirts were delivered in time and were well packed. The printing seems good and appears like it won't easily wash off (although more time and washes will tell for that). On the slightly more negative side, the shirt color was slightly off from the picture online, but I still really like that color. Overall, I had a great experience and would order from CustomInk again.