the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Here's what recent customers had to say:
Excellent, easy, and fun. Only limitation was the color of Hoodie I really wanted had to be ordered in a hugely ridiculous number. (Purple).
This is the second time I've ordered from Custom Ink and I would/will order again. The printing looks fantastic, even the part of the design that is a solid black image of a bird- the ink is even and the whole design looks great. I love the color and the fit and feel of the shirt. I ordered the shirts on Monday and got them on Friday. The rush shipment fee is totally reasonable and the shirts arrived right on schedule. I know from my last order that the printing holds up even with lots of wear and washing so I am expecting the same. I ordered a mid range priced tank top but the stitching, the fabric weight and the hemming around the arms, neck and bottom are all the quality I would expect in a more expensive product.
Overall we had a good experience. Customer service was extremely professional and helpful when we called due to issues with our logo color. They were also right on point with providing proofs and communication. Print speed and shipping were fantastic. We are more dissatisfied with the actual products quality than anything. We have ordered the Gildan Ultra cotton t-shirts from other vendors before and quality seemed better with more accurate sizing. These seem very small for the stated sizes and customers are complaining they shrink one or two sizes when washed! The Gildan Ultra cotton ladies t-shirts also run small and do not appear in person to have as much of a ladies cut as they appear on the website. They are much shorter and boxier in person. All in all we had a good experience though and would consider using your company again
Hartford County Tattoo,
I've been using CustomInk for a couple years now as I like the quality of the products offered. I was disappointed a little that when I needed to order more of the shirts that I ordered at the first of the year there was a minimum requirement or I had to drop a color. I understand the reasoning, I was just disappointed especially since the logo is already on file and it's the same one we've used for two years now.
I loved the ease of designing my own shirt. I loved the options and color choices. Gildan is my favorite brand of shirt. Can't wait to see my family's faces on their birthdays! I have shared my experience with our small church group. Hopefully you will soon see more orders. thanks, Jean
Start to finish was a painless & easy process. Shirts arrived earlier than expected, packaged well, and look great. Customink's suggestion of using half-tones in some areas saved me a color cost or two.
Everything met my expectations. Even though I had trouble describing my idea, the artist who created my tee-shirt got it spot on. The image was sharp and clear. The tee-shirts were the quality I expected and the color matched perfectly to the sample online. We were very pleased with the outcome of the finished product.
Excellent customer service!! Both on the phone and via chat, the reps I spoke with were extremely helpful and friendly! I love that they send you proofs to approve your design a final time before printing. Our shirts arrived on time and true to the pictures. Only issue was that the shirts felt cheaper and less soft than I would've liked (the Gildan 50/50), but we did order a less expensive option to get a certain color.
Colorado Springs, CO
It would be awesome if you could group the color t-shirts available by size available. For example- YXS-A3XL size colors in one place. There was some confusion on my part with my first group order and it had to be canceled and a new one created because I picked a color not realizing it was available in the sizes needed. I am used to ordering with another company where sizes/colors are grouped together.
It was a little pricey for a 2 color ink, plain white tee, but I guess that's to be expected when you only order 10 shirts.
Super Soccer Transformers,
All e-mail exchanges and phone calls were extremely professional and friendly. It seems like Customink is a well run company and I wouldn't hesitate to recommend you to my friends.
Old Lyme, CT
Dan was very personal and helpful with the ordering. Service was quick and shirt arrived when he said it should. Color and printing was as shown in preview.
South Portland, ME
I loved it just wish you could get any color with out having a minimum
I like our t-shirts, but I'm not crazy about the color combo and the ONLY criticism I might have is that I would've loved someone from the design team to point out that the writing we chose didn't contrast so great with the t-shirts color. This is a very minor issue. the shirts are kind of cute and it's what my son and his friends designed, so it's a minor thing.
Falls Church, VA
I really enjoyed ordering from Custom Ink. I just wish that I was able to select from more of the color options (the original color I wanted needed at least 6 shirts, I needed less than that). Overall, I'm highly satisfied, and shipping was astonishingly fast! Def. recommend ordering from them, and will order from them again in the future. They're my new 'go-to' for custom ordered shirts!