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Uncensored Customer Reviews
Here's what recent customers had to say:
Very good experience. Would recommend getting more options for sweatshirts. I would be interested in a thicker material
South Portland, ME
I love this site! I was able to get a sweatshirt designed and delivered within a week and the sweatshirts were amazing!
I had issues getting my purchase order faxed in to finalize my order (turns out the school fax machine broke). I made one phone call to CustomInk and they were able to work around that and get my order finished with no extra hassle on my part. Because of the fax issues the order didn't have confirmed delivery until two days after my students were leaving for winter break, but CustomInk works so quickly and efficiently that the students' sweatshirts arrived two days BEFORE break, in plenty of time to hand them out. It was a great way to start the holidays!
The printing was not as represented on the design on the website. The design I made clearly had the wording center between the lower pocket of the sweatshirt and the collar, but the printing was actual 2 inches from the collar and looks awkward and out of place. I purchased 5 sweatshirts for over $200 and paid express shipping because I needed them for a party so I had to keep them anyways and was embarrassed and disappointed. Will not recommend.
Great Quality Sweatshirts!
Product quality was spot in to my expectations, as was print quality and timely delivery. I bought two hooded sweatshirts as Christmas gifts, my only qualm is that the products arrived with a bit of a residue on them from the screen printing and I will have to wash them before wrapping them so they'll be wearable right away. Overall I'm very happy with my Custom Ink purchase and will use them in the future.
This was my second time ordering from Customink, since I was reordering pieces for my club's sweatshirts. The customer service was phenomenal and I give all of the credit to everyone who helped me out. The sweatshirts are very good quality and the printing looks like it'll last for a very long time. Thank you Customink!!
Westview High School,
San Diego, CA
The sweatshirts were fantastic! They were exactly as I had designed them to be, they got here very quickly, and the employees were extremely helpful in getting my order just right.
New Haven, CT
The quality of the product was absolutely wonderful. Print was evened out, sized well, and looked great. Not to mention the sweatshirts that I ordered were extremely soft. I was overall very happy with my order!
Edmond Memorial High School Saxophone Section,
CustomInk provided my company with high quality custom printed sweatshirts that look great and are very comfortable. My coworkers are wearing them on a regular basis! Plus, their guaranteed rush shipping was exactly what we needed before a big event, and they arrived not just on-time, but early. We will definitely be ordering from CustomInk again very soon.
Definitely not as happy as my first experience. There was so much confusion with running out of the product I ordered and changing the color. In the end, I really do not like the color I ended up with, I ended up not getting ANY child size large or XL because the sweatshirt we had to switch to doesn't come in childrens sizes, the adult small is too large for the kids. The customer service was good- but the overall experience is so very different from when I ordered in May. I will not be ordering anymore sweatshirts as I feel my money was wasted on the ones I received.
This was a very easy project, the sweatshirts came out great, and the customer service was outstanding. We had some back and forth over the color of the sweatshirt due to our logo colors (creating enough contrast). We were provided with multiple proofs, no problems- no delay, and the sweatshirts were delivered on the original guarantee date.
EXTREMELY annoying with emails and text messages are worse. I even asked to be taken off the text messages and I was told it was not possible. I order a lot for my company, and will definitely be looking into another company next time around. I get a million work emails a day the last thing I need is 5 extra daily, about sweatshirts.
I am extremely pleased with Customink customer service. They were very helpful in the ordering process when I had questions. Product was delivered way before expected date. Would highly recommend them! Just wished the sweatshirts ordered were a better fit.
Coeur D Alene, ID
Love custom ink! This is the second time we have ordered from them! Shirt and sweatshirts are of good quality and durable!! The customer service rep I talked to was super nice and so helpful!! We love the sweatshirt and can't wait to see my mom's face when she opens it on Christmas and sees her grandkids names on it!!! Love custom ink and would recommend them to everyone!!!