Overall experience of
the last 1,000 customers:
  • WOW!
    59%
  • Great
    36%
  • Good
    4%
  • Okay
    1%
  • Bad
    0%
and
98.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
2 hours 52 minutes ago CustomInk.com

Had a very pleasant experience. I placed two separate orders with the same logo on it and got a call suggesting combining the orders to save money. You do not see that with many online-based companies. I will be needing more sweatshirts and shirts in the future and I will definitely be using y'all.

Trey M. - VP
Henson Carpet One,
Bossier City, LA
Overall Experience Wow 5
Order Again? Yes
11/22/14 at 12:23 pm eastern... CustomInk.com

I received the sweatshirts quickly and exactly as expected. The color and printing look good.

Hetty E.
Flower Mound, TX
Overall Experience Great 4
Order Again? Yes
11/22/14 at 1:50 am eastern... CustomInk.com

This is my first year ordering our team gear through you. The experience has been mixed. The service has been great - I love talking to actual American people (as opposed to people in a different country) and have received great help. The actual products have been mixed. Our team tanks looked good but the maroon color was not true to the photo online (the actual maroon was more like a brown), the mascot kids shirts did not have a really strong black print (on white shirts) it looked like a grey or washed out black. Now I'm having the same problem with the mom sweatshirts - as mentioned above. Not totally sure I'll be using custom ink next year based on these quality problems. I'd like the printing to really pop on the shirts and think I may have better luck with our local printer who did our embroidered jackets.

Kristen P. - Dance Team Coach
Professional Ballet School,
Belmont, CA
Overall Experience Okay 2
Order Again? Yes
11/21/14 at 11:36 am eastern... CustomInk.com

So easy to use, loved the help with the design, and got the sweatshirts so fast! Thank you!

Heather B. - Drama Teacher
Rosamond High School,
Palmdale, CA
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 11:36 am eastern... CustomInk.com

So easy to use, loved the help with the design, and got the sweatshirts so fast! Thank you!

Heather B. - Drama Teacher
Rosamond High School,
Palmdale, CA
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 11:36 am eastern... CustomInk.com

So easy to use, loved the help with the design, and got the sweatshirts so fast! Thank you!

Heather B. - Drama Teacher
Rosamond High School,
Palmdale, CA
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 10:50 am eastern... CustomInk.com

We have ordered "family sweatshirts" for our annual family vacation for several years. One of the family creates a unique design for the current year. On the back of each grandchild sweatshirt is their name and number of their birth year. They love them! Custom Ink has been wonderful to work with for sizing, formatting, timely shipping and even correcting some errors. THANK YOU SO MUCH!!

Sharon C.
Platteville, WI
Overall Experience Wow 5
Order Again? Yes
11/20/14 at 7:15 pm eastern... CustomInk.com

Overall experience was amazing. The sweatshirts look great. Customer service was almost too good. I didn't feel like I was talking to a service representative when I had to call. I will definitely recommend CustomInk to my friends and other companies.

Jeffrey M. - CHIEF FINANCIAL OFFICER
ALLIES IN HOPE,
Ellington, CT
Overall Experience Wow 5
Order Again? Yes
11/18/14 at 6:45 pm eastern... CustomInk.com

From the moment Carol took my call she was nothing but helpful, fun to talk to, and knowledgeable. About 20 minutes after finishing my conversation with her I had proofs in my in box (and on a Friday evening!). After a couple of changes our second set of proof were in my email even faster. We had a guaranteed delivery date of Nov. 21st, we received our order a full week early!! Our sweatshirts are awesome! The graphics on our sweatshirts were designed by my daughter for her team, so it was very important to her the finished product was exceptional, Custom Ink achieved just that. Thanks Custom Ink!!!

Gretchen J.
Lafayette, IN
Overall Experience Wow 5
Order Again? Yes
11/18/14 at 12:12 pm eastern... CustomInk.com

I have been using CustomInk for several years now for our high school senior sweatshirts, and they excel at customer service. It is easy to get someone on the phone and they correct any issues incredibly fast. They also sent me a proof sweatshirt this time, which was a really great bonus feature.

Kate F.
Bard High School,
Long Island City, NY
Overall Experience Wow 5
Order Again? Yes
11/18/14 at 8:03 am eastern... CustomInk.com

I'm very pleased with the sweatshirts! The entire experience from start to finish was great. The customer service reps were very helpful! Thanks!

Molly S. - Owner
Svanstrom Construction,
Lake Geneva, WI
Overall Experience Great 4
Order Again? Yes
11/17/14 at 6:23 pm eastern... CustomInk.com

My experience with CustomInk was very good. I was able to go back and add more sweatshirts even after my order had been placed and they were able to accommodate for people with longer names on my team.

Charlotte M.
Manchester, MA
Overall Experience Wow 5
Order Again? Yes
11/17/14 at 11:26 am eastern... CustomInk.com

The sweatshirts look amazing. The images are perfectly clear and the costumer service through the ordering process was exceptional. The quality and time put into every order- really shows.

Laurie C. - Chair of Performing Arts
Rosary High School,
Fullerton, CA
Overall Experience Wow 5
Order Again? Yes
11/15/14 at 12:56 pm eastern... CustomInk.com

Customer service is amazing here! When I decided to change the color of my sweatshirts last minute I didn't realize that I was printing black on navy but I then had the best service from Adrienne Davich in Satisfaction assurance. I told all my friends about your great service. Thank you!

Natalie B. - Section Leader
NAHS Band,
North Andover, MA
Overall Experience Wow 5
Order Again? Yes
11/15/14 at 12:52 pm eastern... CustomInk.com

CustomInk's customer service was great, the website and ease of use in the creation of the product was great, a little spendy but fully customizable, the only complaint I have is the 6 minimum order for a lot of the sweatshirts. We would have liked to order one of the other products but had to settle since we were only looking for 1 to be printed. Overall though, great experience.

Jason W.
Colville, WA
Overall Experience Great 4
Order Again? Yes