Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 3:08 pm eastern... CustomInk.com

great sweatshirts

Daniel G.
Topsfield, MA
Overall Experience Great 4
Order Again? Yes
Yesterday at 11:45 pm eastern... CustomInk.com

My experience with CustomInk was quite excellent. Their responses were timely, and they followed up many times which showed a genuine interest in my order. The turnaround time once my order was completely processed and verified was extremely quick, and I received my product well earlier than the estimated date of delivery. The products were just as I ordered and packaged in wrapping to prevent rain damage. A note mentioning the Gildan 50/50 crewneck sweatshirts run a little small would be helpful in better adjusting order sizes, but it's not enough of a difference to influence the outcome of the order.

Raymond M.
Amherst Cross Country,
Amherst, MA
Overall Experience
No Rating
Order Again? Yes
Yesterday at 11:03 pm eastern... CustomInk.com

I also placed an order for sweatshirts at the same time and was extremely disappointed about the extra screen fee for the sweatshirts. Nowhere on the website was this disclosed. All I wanted was the exact same size / design as drawn out on the customer design page only to find out that there is a fee of $20 on top because the sweatshirts required an extra screen??? These type of fees should be taken care by Custom Ink as it is a huge cost to me versus a minor cost to Custom Ink. After speaking to the customer service representative with no resolution, and completely dissatisfied, it has come to a point where I am planning to shop elsewhere that will probably print these shirts at a much lower cost and Treat me with appreciation for being a long time customer.

Chieko O. - Manager
Cupertino, CA
Overall Experience Bad 1
Order Again? No
Yesterday at 3:35 pm eastern... CustomInk.com

Customink.com is our family's go to site for all our personalized shirts, sweats, jackets, etc! We always are beyond pleased with the quality of your products. Thank you once again! The Girls weekend sweatshirts are sure to be a big hit!

Deborah S.
Montgomery, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:40 pm eastern... CustomInk.com

We were very happy with the sweatshirts we ordered for our church kids. Our order was completed and shipped to us before we expected it. Everybody loved them.

David V. - Pastor
Millgrove Bible Baptist Church,
Spencer, IN
Overall Experience Wow 5
Order Again? Yes
10/20/14 at 9:43 pm eastern... CustomInk.com

The quality was higher than expected. I've gotten some personalized sweatshirts in the past - I was impressed with how thick and sturdy the writing was on the sweats. I'm super excited to present these to the kids at the end of the season!

Vivian T. - Team parent
Sharks Soccer,
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
10/20/14 at 3:28 pm eastern... CustomInk.com

It was really hard to have everyone commit to ordering shirts, sweatshirts, and sweatpants without having one set price for each item. It was also inconvenient to have to place all three orders separately. I had to give my credit card information three times on the same phone call. I don't know that I would order again because of how inconvenient the whole process was.

Lisa M.
Tabernacle, NJ
Overall Experience Okay 2
Order Again? No
10/20/14 at 11:54 am eastern... CustomInk.com

The sweatshirts turned out better than I could imagine!

Callia C.
Clemmons, NC
Overall Experience Wow 5
Order Again? Yes
10/19/14 at 7:08 pm eastern... CustomInk.com

Sweatshirts came out great and arrived earlier than expected. Overall great experience and my team loves them.

Cassidy M. - Senior Captain
Spruce Creek Cross Country,
Port Orange, FL
Overall Experience Wow 5
Order Again? Yes
10/19/14 at 3:34 pm eastern... CustomInk.com

Overall great service, small smudge on all of the sweatshirts, but customer service is working on it.

Roxanne P. - Bookkeeper
Stillwater Area High School,
Stillwater, MN
Overall Experience Great 4
Order Again? Yes
10/19/14 at 2:19 pm eastern... CustomInk.com

The sweatshirts turned out great, exactly as I asked, but the only negative thing was the smell. Even after washing them, they still smelled strange.

Alyssa H. - captain
stockdale cheer,
Bakersfield, CA
Overall Experience Great 4
Order Again? Yes
10/19/14 at 11:54 am eastern... CustomInk.com

I have nothing negative to say about your staff other than they are amazing. We were kind of skeptical at first, we have never ordered custom made sweatshirts on line. Your team answered and took care of every concern we had.

Sam B.
Turlock, CA
Overall Experience Wow 5
Order Again? Yes
10/18/14 at 3:31 pm eastern... CustomInk.com

The website is very easy to use and it has a wide variety of products to choose from. The man I spoke with was super nice and helped me a lot with the sleeve design. The sweatshirts I ordered came in sooner than the expected date, which made me very happy. All in all, this website is simply amazing!

Devin K.
Glendora, CA
Overall Experience Wow 5
Order Again? Yes
10/18/14 at 12:40 pm eastern... CustomInk.com

We love the sweatshirts, thank you!

Susanna K. - Vice President
National Association for Music Education,
Fairfax, VA
Overall Experience Wow 5
Order Again? Yes
10/17/14 at 7:48 pm eastern... CustomInk.com

website was very user friendly and was fun making up my own design. great options to choose from. Delivery was right on time and the printing was perfect. Thanks the boys loved the sweatshirts

Ken G.
Renton, WA
Overall Experience Great 4
Order Again? Yes