the last 1,000 customers:
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Uncensored Customer Reviews
Here's what recent customers had to say:
The service I received from your customer service dept. was top notch. They really worked with me to get me exactly what I need in the way of tee shirts & sweatshirts. The finished product is amazing and exceeded all my expectations!!
Living Hope Baptist Church,
I was a little worried about ordering custom designed shirts and sweatshirts for our young women's retreat from an online site, but I was pleasantly surprised again and again throughout the process. The design software on the site is very user-friendly, so it was easy to feel confident in our design. The customer service agents were knowledgeable, helpful, and patient as they walked me through all of my options. The website made it so easy to get the right sizes with the size charts and the pictures of real people wearing the shirts. And, when everything arrived ahead of schedule, well packaged - in an organized fashion that made it so easy for me to sort out the sizes - and looking exactly like what I was expecting, it was a homerun! Customink has my business, and I'm telling all of my friends. Our scout troop is ordering next!
Ladera Ranch, CA
Very happy with our sweatshirts! They were awesome.
West Jordan, UT
The sweatshirts turned out really great and everyone I talked to was so accommodating and helpful! I had a great experience, thank you!
The customer service I spoke with was extremely helpful and courteous. I didn't know my order number because it was over 2 years old. He helped me find it and even sent me a link to the order via email so I didn't need to re-create my art. I just received the re-order of the sweatshirts and they are perfect. Thank you!
Ann Arbor, MI
I have used CustomInk a number of times and have been delighted with the service, the artwork, the quality of the shirts and sweatshirts and the fast delivery of their product! I highly recommend them to everyone who wants a professional, artistic, creative product to give to family, friends or business associates!
There's honest companies and then there are you guys. I had placed a large order and paid for it online. A day later, I received an email stating I was getting a partial refund due to the fact that you weren't going to charge me extra for printing the same logo on different sweatshirts. A savings of over $100! Thanks for being honest. It's a rare quality these days. I will surely order from you again.
I can't tell you how thrilled I am with the onesies and sweatshirts I ordered. The artwork looks perfect and the quality of the product was more than I expected. I'm thrilled! I will be ordering from CustomInk moving forward!
Experience was great. Ordering was easy and fast, customer service was exceptional, and product was exactly as described. 32 sweatshirts in 8 different colors and 6 different sizes. Not one mistake. Perfect!
My first experience with Custom Ink was really great. I had ordered sweatshirts from another vendor and they came back with a major printing issue. It was nearly impossible to secure a refund for their mistake. I was left with little time to order new product for an event that was write around the corner. After hearing a bit about the company philosophy at Custom Ink (during a marketing presentation), I checked out the site and made a rush order. Everything arrived on time, the communication was excellent and the product was exactly what I had expected it to be. I was quite satisfied and can say with some certainty that we will be using Custom Ink for future orders.
I have been very happy with our order of sweatshirts. I uploaded our own design and they printed perfectly. They are comfortable and high quality. I will definitely order again.
Salt Lake City, UT
I have a couple of comments. The site is excellent - I found what I wanted even when discovered a mistake in my order - I called and Bryan G was very (very) helpful! We went through a lot of choices - he helped me find a better choice and then discussed sizing and other issues. The shipment came exactly when promised. The quality of the sweatshirt and the ink was first rate. I would love if you had embroidery also. My clients liked the sweatshirts.
Fair Oaks, CA
Customer service was exceptional! I talked to a couple different people (Allison and Mackenzie) that were friendly, helpful and fun. I had 2 different orders, a large one and a single t-shirt. The t-shirt ended up being a size to small so I sent an email. Within a couple hours I received an email that a new shirt would be printed and sent out. No one argued with me or tried to make it my fault which I can't say for some other customer services I have dealt with. Thank you! My favorite part is the group order form. So easy and fast to use. The only thing I would do different it if there was a way to wait until the deadline ends to charge people's credit cards so they could be charged the exact amount for the shirt. That would make it simpler for the organizer in the end. Otherwise, it was actually a lot of fun, and how often can you say that about ordering sweatshirts for 30 women?!!
The sweatshirts and t-shirts look good. I do wish the colors had been more closely aligned with what we thought we were getting, but all-in-all, we like our shirts.
I'm very pleased with my purchase. It shipped faster than expected which was pleasing as well. The only thing I was disappointed about was you can only buy Hanes 50/50 sweatshirts in bulk. But I would definitely do business again with CustomInk & plan to in the future!