Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/22/15 at 2:47 pm eastern... CustomInk.com

Awesome customer service, very helpful! Great quality sweatshirts!

Haley F. - President
Holt High School French Club,
Dimondale, MI
Overall Experience Great 4
Order Again? Yes
5/22/15 at 10:32 am eastern... CustomInk.com

I had never heard of CustomInk but my daughter wanted me to make her and her friend a sweatshirt with their nicknames on it. I spent a good two hours designing it and tooling with the colors. I had five colors. You need under 4 colors if you want to order single items. Anything over four or five colors requires bulk shipments. Because of that, it took me much longer than I expected to design the product. Also, the original color sweatshirt I wanted, Carolina Blue, was only available on orders of six or more. It states this clearly, but I didn't note that until I had designed everything using that color backdrop. It pays to read instructions. I liked the font selection. Really appreciate how you can play with fonts as well. When the product came in, I was blown away. I did not think it would look that good. The sweatshirt was well made, not some cheap, thin sweatshirt that you're going to tear on a thorn in one afternoon. But the coloring, the lettering...fantastic. I will now only use CustomInk for my home-made apparel projects. Great job. I highly recommend these guys over CafePress for designing sweatshirts and T's.

Kenneth R.
Westport, MA
Overall Experience Wow 5
Order Again? Yes
5/20/15 at 1:08 am eastern... CustomInk.com

CustomInk has good customer service but the product reviews in this case were quite false. The product itself was of good quality but the sizing information was incorrect. Not only do the sweatshirts not fit larger, they were much smaller than normal sizing. Most of my lacrosse players could not wear them. Very disappointed in the sizing information and the information given by their customer service representative.

Susan S. - Board President
NCHS Girls Lacrosse,
Naperville, IL
Overall Experience Okay 2
Order Again? No
5/19/15 at 12:18 pm eastern... CustomInk.com

The quality of the sweatshirts were great. Unfortunately, most of the hoodies were too small for the individuals wearing them. The website says they tend to run small but the sizing chart you provided (height, weight, and how the hoodie looks on the individuals) was not accurate and reflective of the hoodies we received. The color of the hoodies received were much lighter than the charcoal hoodie in the template. Customer service was outstanding and they do a fantastic job of keeping you in the loop on your order. Delivered on time.

Matthew L.
Peterson Softball,
Colorado Springs, CO
Overall Experience Good 3
Order Again? Yes
5/15/15 at 1:04 pm eastern... CustomInk.com

I am so impressed! After a beyond terrible experience with Boombah.com for softball team sweatshirts, I contacted CustomInk at my wits-end with the whole process. Other screen printers wouldn't use my PDF custom graphic. I expected the same rejection here, but was met with EXCEPTIONAL design lab services, full acceptance of my PDF without any extra design fees, and the NICEST staff on the phone and email. Even their text messages are friendly. CustomInk came highly recommended to me and will stay that way when I tell others. THANK YOU!

Kami W. - Coach
Firecrackers Fastpitch,
Maple Valley, WA
Overall Experience Wow 5
Order Again? Yes
5/14/15 at 9:32 pm eastern... CustomInk.com

This was our second order with you, and we couldn't have been more pleased either time! The quality of our t-shirt and our sweatshirts were excellent, but we are even happier with the superlative customer service and the workmanship. Just minutes after placing our most recent order online we received a phone call from a customer service rep who let us know there were a few issues with the chosen design. He stayed on the line and guided our group through some modifications. About 30 minutes later, we had collaborated on a design we loved, that was workable. Both orders arrived exactly on time and exactly as requested. Thank you so much!

Cheryl T.
Bad Apples,
Wilmington, NC
Overall Experience Wow 5
Order Again? Yes
5/14/15 at 12:15 pm eastern... CustomInk.com

SO AWESOME. The sweatshirts do run big,though.

Sophia W.
University of Chicago Mock Trial,
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
5/14/15 at 12:14 pm eastern... CustomInk.com

LOVE! So cool. Made the perfect shirts. The medium sweatshirts are huge, though.

Sophia W.
University of Chicago Mock Trial,
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
5/12/15 at 6:28 pm eastern... CustomInk.com

I really loved using the online group order form. It made things so much easier for me and everyone else to order their sweatshirts. People paid in their own money and I didn't have the hassle of ordering everything myself and waiting for them to pay me back! Please continue this feature, it was really really excellent!

Olivia H. - Dabney House Athletic Manager
Pasadena, CA
Overall Experience Wow 5
Order Again? Yes
5/11/15 at 8:35 am eastern... CustomInk.com

From the first correspondance everyone we worked with was so responsive and helpful. We have purchased t-shirts/hats/sweatshirts/etc through alot of organizations over the years but from now on will only deal with custom ink. They followed through on every promise and delivered an exceptional product!

Rachel M.
Hellertown, PA
Overall Experience Wow 5
Order Again? Yes
5/8/15 at 2:11 pm eastern... CustomInk.com

We would like to order sweatshirts if possible! You did an excellent job!

Karen S.
Belvidere, IL
Overall Experience Wow 5
Order Again? Yes
5/8/15 at 12:38 pm eastern... CustomInk.com

We love the sweatshirts! Thank you so much! And very friendly service :)

Shana S. - Cor Rep
Middle Village, NY
Overall Experience Wow 5
Order Again? Yes
5/8/15 at 12:33 pm eastern... CustomInk.com

The zip up sweatshirts were a HUGE hit with the kitchen crew!!

Viki O. - owner
Cornerstone Cafe,
Rainier, OR
Overall Experience Wow 5
Order Again? Yes
5/7/15 at 10:06 am eastern... CustomInk.com

I had to rush order sweatshirts for an event and the sweatshirts came, looking perfect, a day earlier than expected! I have used CustomInk in the past and will definitely again in the future.

Alicia E.
Redmond, WA
Overall Experience Wow 5
Order Again? Yes
5/5/15 at 11:45 pm eastern... CustomInk.com

My experience was unbelievable and the sweatshirts came out better than what I had hoped! Will definitely work with custom ink again!

Anderson K. - Teacher
East Career & Technical Academy,
Las Vegas, NV
Overall Experience Wow 5
Order Again? Yes