Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 11:15 am eastern... CustomInk.com

The sweatshirts turned out perfect. Thank you for the great service. Looking forward in purchasing more products from this company

Oscar C.
Forney, TX
Overall Experience Wow 5
Order Again? Yes
Today at 8:23 am eastern... CustomInk.com

Not only was the quality of the sweatshirts & screening fantastic, but the staff was so helpful as well! When my daughter couldn't decide between 2 types of sweatshirts, the staff suggested that we order a sample of each. This was perfect because she was able to see, feel & try it on & it made her decision so easy! We also had a problem figuring out the sizing & Custom Ink staff were so helpful in coming up with a solution that worked! Thank you Custom Ink for making this experience so easy! We highly recommend them!!!

Barbara M.
Old Bethpage, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 6:18 pm eastern... CustomInk.com

Custom ink was Amazing! My ten sweatshirts were here within a week of ordering! I loved being able to track the process of how they were coming along. I also liked how an email was sent to make sure they had the designs correct.

Maggie C.
Naperville, IL
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:34 pm eastern... CustomInk.com

As stated above, the 8th graders LOVE their sweatshirts!! They are warm enough for the Chicago winters; the print colors were great with plenty of choices for artwork for the class to choose from and vote on. Customer service was excellent and turn-around time was AWESOME!!!

Jeannie B.
Wilmette, IL
Overall Experience Great 4
Order Again? Yes
Yesterday at 11:43 am eastern... CustomInk.com

My overall experience was fantastic. The customer service was wonderful and we are all very satisfied with our sweatshirts.

Kellie P. - Assistant Captain
AVHS Mock Trial,
Lakeville, MN
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:28 am eastern... CustomInk.com

Our team loved the sweatshirts overall! You guys did a great job and we plan on working with you in the future! Thank you.

Karina N.
Truckee Volleyball,
Truckee, CA
Overall Experience Great 4
Order Again? Yes
10/28/14 at 12:42 pm eastern... CustomInk.com

My image had to be altered slightly but this was necessary, as explained by customer service, in order to make some of the words legible. The design still looked wonderful and they did a very good job of matching colors although the colors weren't exactly the same as the original (e.g. we used turquoise but the shirts were printed in a shade closer to light blue). The sizes and quality of the sweatshirts were as expected. Overall, we were very happy with the final product and extremely impressed with the level of customer service and the speed at which we received the sweatshirts.

Cindy P.
Roslyn, NY
Overall Experience Wow 5
Order Again? Yes
10/28/14 at 12:12 pm eastern... CustomInk.com

I was very happy with my experience. The sweatshirts got here a lot earlier than I though they would.

Claire P. - Student
Homestead Highschool Swim Team,
Mequon, WI
Overall Experience Wow 5
Order Again? Yes
10/28/14 at 11:45 am eastern... CustomInk.com

My experience with CustomInk was amazing! It was easy to create and order the team sweatshirts that our athletes looked forward to receiving. The sweatshirts came out great and the girls were excited to start wearing them!

Jessica A. - Coach
LBMS Girls Soccer,
Tinton Falls, NJ
Overall Experience Wow 5
Order Again? Yes
10/27/14 at 9:50 am eastern... CustomInk.com

This was my second order from CI, and due to an error on the first order I had a credit for the second (great customer service getting the first issue handled, BTW). This one came in a reasonable amount of time, which I think was actually right on their estimated time of arrival. The front where the logo was printed definitely had a stiffer feel to it where the logo was pressed on, but for one-off custom sweatshirts, that's to be expected I suppose. Overall I am happy with my experience and the 2 hoodies I ordered look great.

Joe D.
West Bloomfield, MI
Overall Experience Great 4
Order Again? Yes
10/26/14 at 7:35 pm eastern... CustomInk.com

My experience with CustomInk was wonderful! I was so excited and surprised of how much of a great job CustomInk did on the sweatshirts I ordered. I would definitely order from here again and recommend it to anyone who's looking for an amazing place to create their very own design to place on a piece of clothing.

Destiny E.
Cleveland, OH
Overall Experience Wow 5
Order Again? Yes
10/25/14 at 11:27 pm eastern... CustomInk.com

My students love their new sweatshirts! Thanks for the suggestions and the super fast service.

Barbara E. - teacher
Alameda Christian School,
Alameda, CA
Overall Experience Wow 5
Order Again? Yes
10/25/14 at 1:50 pm eastern... CustomInk.com

The product I received was fantastic. The layout of the website made the experience easy and enjoyable. CustomInk made it very easy to create and order over 70 sweatshirts for my cross country team. Even more impressive was that I ordered a "rush" order. I was thoroughly impressed that they were able to make and deliver over 70 sweatshirts in a week. However, what was most impressive with CustomInk was their outstanding customer service. I called the help line on three occasions to get everything sorted out with my order (I had to figure out how to order the sweatshirts through my high school). Each time I called I was met with incredibly friendly, helpful who knew exactly what they were doing and were enthusiastic in helping me out. I have never EVER experienced better customer service from any business before. Thank you CustomInk!

Patrick M.
Ingraham High School,
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
10/25/14 at 11:59 am eastern... CustomInk.com

This was my first experience with custom ink and I really enjoyed it. The website was easy to navigate. The shirts were easy to design. I loved how I got a text message letting me know my proofs were ready. I loved how quickly that happened, as well. The packaging was great. The sweatshirts aren't as soft as I was hoping which is why I didn't rate that as high as all of the other categories. We will be wearing them next weekend for a lung cancer walk so I can give a better report on the quality at that time. The screen prints look exactly like they did on the computer and I love how vibrant the color is. The one thing that was difficult for me was the pricing. I know it probably pays for you to have orders with a minimum of 6 but I only needed 4 sweatshirts and as a result, I paid an extra $100 for two sweatshirts that I don't even need. It's a major waste but I couldn't find any other websites that offered the quality and ease of design that you offered. I tried Zazzle first and I did NOT like the final product proof and I wanted to continue my quest for the perfect shirt to honor my Grandfather at our walk. I would definitely recommend your company to other people ordering large groups of shirts. I would love it if you lessened the minimum quantity needed for ordering shirts.

Lauren M.
Brookhaven, PA
Overall Experience Wow 5
Order Again? Yes
10/24/14 at 9:31 pm eastern... CustomInk.com

Overall excellent. Great service- the sweatshirts came before the guaranteed day which was nice. Only complaint- I was told that the icon that my friend personally designed was copyrighted (which it was not) so it couldn't be used, but after I got that worked out everything was great.

Sarah R. - Cross Country Team Captain
Northwest School,
Seattle, WA
Overall Experience Great 4
Order Again? Yes