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Uncensored Customer Reviews
Here's what recent customers had to say:
Fabulous experience to deal with CustomInk since day 1. Customer service is superb and very friendly. Shipping of samples was super fast. All in all, excellent company to deal with and buy the products.
The site was very easy to use. Customer service was absolutely amazing!!!! So helpful and willing to keep making changes. Delivered a day before it said it would be delivered. Packaged really well and liked that they included who all ordered and the sizes.
My overall experience was very good. I did not receive my shirts when guaranteed, but fortunately I had time left before first game. I called and asked about delivery, and you assured me that they would be here the next day and they were! You also gave us a $75 voucher for our next order. Thank you for that! I did have one problem with the shirts. I had ordered multiple color shirts all with the same design, but different color design on one set of shirts. They all came with the white colored design. We will make due with the off color, due to the fact our games start on Monday and we need to have the shirts. I talked to Michael Malone and he was very apologetic and gave me an additional $75 voucher. Your customer service is FANTASTIC! I will definitely be using customink again. We are human, we make mistakes. Thank you Customink.
Harrington Little League,
CustomInk has exceeded my expectations once again. This is my third bulk order with CustomInk (and by far my largest), and the process from the design lab to receiving the shipment has been a breeze. Since I ordered over 150 of these shirts for my fraternity's formal, I wanted every aspect to be perfect. I contacted customer service a dozen times with different questions, and each were answered with very useful information by one of CustomInk's fantastic service representatives. Upon placing the order, I had some issues with the proofs which were resolved within an hour, and the shirts began to be printed the next day all while upholding the 2-week order period. The design is incredibly crisp and detailed, and the shirts fit marvelously. I can genuinely say that I am ecstatic to have all of my fraternity brothers and their dates rocking these shirts with pride, and I couldn't have done it without CustomInk's amazing service.
Pi Kappa Alpha Fraternity,
Very easy, from the design to working with the designers and the shipping process. Everything was very seemless and we got the our jerseys a day before our guaranteed delivery date and two days before our game.
This was my first time ordering from CustomInk and I am extremely satisfied. I went back and forth with several different customer service reps to get the design exactly right and all of them were very polite and patient. They have so many products and designs to choose from. The shirts also came a day earlier than I expected. I would definitely recommend CustomInk and would use them again. Excellent experience!
Customink makes it SO easy to create shirts! The shirt came in a day before it was expected, and looks fantastic! Will definitely use this company in the future.
West Mifflin, PA
You guys are awesome. I call for fix my address and is was a very quick help and that was great cause I hate to wait. Plus my orders arrived one day before the day that was suppose to arrive. So I really like my experience with CustomInk.
I would hive my overall experience an 8.5 out of 10. I was pleased with the shirts but saw some things that could be improved. Customer service was excellent. For some reason the information provided on the site that tracks the progress of the order was not updated. I called customer service to look into it in fear that my order would not arrive on time. The representative I spoke with was extremely friendly and helpful. She checked on my order and assured me that my shirts had actually been printed already and we're being sent out that day. I blown away when they were delivered to my house the very next afternoon. I will definitely be ordering more!!!
Ink was pale and, despite paying for expedited shipping, the t-shirt arrived a day late.
Once again you came through! I was running out of time to get shirts in time for a relay team that I'm coordinating. Customer service was super helpful in making this happen and helping me navigate having the same colours for both men & women. I paid for shipping (not the super fast shipping, but not the free shipping) and ended up getting the shirts ahead of schedule, which was a relief. We're going to look great race day!
I submitted an order for almost 200 shirts on a Wednesday morning & had them in my hands by the following Tuesday, exactly as promised. Every single person I spoke with a CustomInk was friendly & professional. They all seemed to know exactly what was going on with my order & made me feel like my order was the most important project they had happening that day! When our shirts were delivered & I opened the boxes, I was absolutely thrilled! The design was perfect, my company logo was fabulous & our team members were THRILLED with their shirts. Thanks for contributing to a successful "Go Live" kick-off at our newest location!
Clear Lake, IA
CustomInk was very easy to work with and made the process easy and painless. The shirts arrived a day earlier than expected and were exactly what we were hoping for. Thanks!
GenYES Tech Squad,
The folks working for you are awesome. Everyone that I dealt with was helpful, knowledgeable, and most courteous. I needed the shirts by Earth Day and they were here as promised. I could not have asked for a better experience. I will definitely be ordering from you again!
St. Clement Mary Hofbauer School,
Best company out there! I am so pleased with how the shirts for my daughters disease turned out! We all can't wait to wear them for awareness day! Thank you custom ink for doing such an incredible job!