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Uncensored Customer Reviews
Here's what recent customers had to say:
custom Ink is a way of getting a vacation t-shirt just the way you want it! It's even more fun when you get to wear them at embarkation day.
Overall, pretty easy-to -use website. What I was most impressed with was the Customer Service. In only a day from placing my order, I was contacted by Zoe Tuck to go over any possible issues with my order (which was only 1 shirt, but still) she replied within the hour each response, and had my order edited and ready to be printed within the same day. The order came in 3 days after I was emailed that it shipped (way faster than I expected, probably due to it only being a single shirt in the order). Overall, I was happy with the turnout of the tshirt, and would definitely recommend CustomInk to a friend. Keep up the great customer service!
West Greenwich, RI
I must say that I have never dealt with an online or brick and mortar store before that could compare to the kind of customer service I received with CustomInk!! Every person that I dealt with was eager to help and extremely helpful when I didn't even know what kind of help I needed. They were patient with me while I tried to explain what I wanted and courteous with me when I didn't understand. Thank you CustomInk for all of you help in my spa day with my girls a successful event!
Owings Mills, MD
I was very pleased with my order. I was super impressed with your confirmation process and that my order arrived on the very day it was promised. Everything was as expected. No problems. Everyone in our family was happy and so am I!
I ordered these shirts for our family to show our support for a family member who was recently diagnosed with Leukemia. The artwork is a picture of an elephant made from the handprint of her 3 year old daughter. I talked to two representatives during the artwork process who were so kind and helpful. The family wore the shirts on Thanksgiving Day during their Turkey Trot Run and they looked great. Thank you so much. We are all vey pleased with our shirts!
We were a little hesitant working with an online company since this was our 1st experience. However, you blew the top off our expectations. Customer Service was great...even during the late evening when you were close to closing. Forest was great to work with and even went so far as to say what a great design we had chosen and put together. I believe if there was a suggestion to be made, he would have told us. Which is what I want when doing this for the 1st time. I'm sorry to say this is my daughter's last year in color guard and wish we would have found you guys earlier. Delivery was early and this was even with a day delay in us approving the proof...I couldn't believe it when it arrived so early (Nov 23 vs Nov 30)!!! Will definitely be sharing our experience and will keep you in mind if we need to order again.
The t-shirt was a new copy of last year's camp staff t-shirt. A staff member had been in a car accident while wearing her shirt and it was cut to shreds when the medical people took care of her. When she got this new copy of the t-shirt she was ecstatic! She ran off to instantly change into it! It made her day! Thank you for helping us bless her so much! My only objection is how expensive it is, but that's common among all custom printing. It would be nice if it were more affordable to order just 1 for small businesses or person use.
Glad Tidings Bible Camp,
The tye-dyed shirts were perfect! Came a day sooner than expected!
Commerce Township, MI
I love our custom "Pajama Day" t-shirts! My family will be celebrating all across the US and Norway with our matching shirts. Thanks for the prompt delivery!
I gave you 5 ⭐⭐⭐⭐⭐ stars. I was so satisfied with the quality of your product and my positive experience that the same day I received my husbands shirt I ordered two more shirts one for my son and one for myself to show our support for Jerry.
Bel Air, MD
I had a very good experience with CustomInk! Customer service was really responsive, and I got my sweater one day ahead of the predicted arrival date, even though there was a slight delay in production. I would definitely order from CustomInk again! Things are pricey but good quality. I'll wear my sweater really often.
I don't understand why you guys charge so much for 3 day shipping. I did the free 2 day shipping and got it just as quick
Great experience ordering! Fast shipping, arrived a day early! Quickly resolved a technical issue I was experiencing. Can't wait to order more shirts with my inappropriate designs,
Our consultant - Alex was excellent, even making adjustments to our order a day later.
The customer service was very good, but not timely enough to be excellent. I had several different people throughout the process and I think it would be easier to deal with just 1. There were delays in responses that held up the process and made it more stressful as to when I would receive the shirts. They did arrive the day I needed them, so it worked out. I would have liked to have them a bit sooner just to relax.