Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.7%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Yesterday at 1:30 pm eastern... CustomInk.com

My experience was A+. Kelly was my associate and she worked incredible hard to get my design to fit in the regulations. We did it in a timely manner (she responded to emails and sent emails within an hour of my sent ones), and I believe because of the turmoil over the design, CustomInk gave me free 2 day priority mail shipping!!

Chris L.
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
11/26/14 at 10:37 pm eastern... CustomInk.com

Very good. When there was an issue with my order I was immediately notified and the issue was resolved within a day.

Michele M.
Hampstead, MD
Overall Experience Great 4
Order Again? Yes
11/26/14 at 3:18 pm eastern... CustomInk.com

Had a great experience working with you on T-shifts I made for a famiily gift. THe website was easy to use and designing the shirts was really fun. The shifts arrived on the day specified even though a change was needed after the order was placed. Couldn't be happier with the finished product! Thank you.

Liz M.
Whitakers, NC
Overall Experience Wow 5
Order Again? Yes
11/26/14 at 3:14 pm eastern... CustomInk.com

I spoke with 3 people the day I designed and ordered. I regret that I only have 2 names because all were excellent. So helpful and friendly. I ordered 3 shirts and was treated like I had ordered 300!!! If anyone wants to know where customer service is today, it is at CustomInk from start to finish. I love, love, love how these turned out and actually got them earlier than I was told. Ashley & Mike thank you so much! You really exceeded all expectations. I have already told someone about your site. Can't wait until after Christmas when I can actually wear mine in public because I will tell everyone where to go for something unique with great help, support, and service!

Petra W.
Lees Summit, MO
Overall Experience Wow 5
Order Again? Yes
11/26/14 at 11:29 am eastern... CustomInk.com

From day one the dolls I worked with at customink were all super excited to help me with my design and order. They helped me get my order in time to meet a deadline that I didn't think I'd be able to meet. I am beyond impressed with the er I. And embroidery work customink did.

Eric L. - Attn: Eric Lesh
Kirksville College of Osteopathic Medicine,
Kirksville, MO
Overall Experience Wow 5
Order Again? Yes
11/26/14 at 9:01 am eastern... CustomInk.com

I had a great customer service experience with custom ink. I ordered t shirts for the first day of my son's basic training graduation from the air force. I have never been to one of these before and a few days we left. I heard that people have t-shirts made to wear to the run with squadron names and mottos on them. I checked out custom ink because our school's teen institute had just ordered shirts from you. I called because I needed a super rush order and I wish I could remember the person's name that helped me. She was extremely helpful and my order arrived exactly when she said it would. Thank you so much, it was a great experience and I will absolutely order again!

Karen B.
Munnsville, NY
Overall Experience Wow 5
Order Again? Yes
11/25/14 at 8:50 pm eastern... CustomInk.com

First off, I felt like I was going for a long shot with my idea of making the shirt look like The Braidy Bunch, but making it "The Brainy Bunch," for the brain cancer walk we were going to attend. I didn't want to overwork myself being I am a full time student and worker and my mom had just been diagnosed with a Brain Tumor. Dan H. immediately said, "yes of course we can do something like that." I didn't have to do any of the work, or try to work the online design (because lord knows I can't) and the CustomInk team made it look amazing. Mom said it best, "these t-shirts made me feel so loved and will be a forever remembrance of this amazing day." You best believe we will be wearing them on January 5th, 2015 for her brain surgery. Thank you again CustomInk team!

Jennifer B.
Sacramento, CA
Overall Experience Wow 5
Order Again? Yes
11/25/14 at 12:55 pm eastern... CustomInk.com

My experience using CustomInk was fantastic. The customer service was extremely helpful and enthusiastic throughout the process. The only downside was not knowing until the day of delivery that the product had been shipped, we were on a tight schedule to receive them and a little more detailed feedback about shipping would have been helpful, but other than that, it was a great experience.

Ellen C.
Valparaiso, IN
Overall Experience Wow 5
Order Again? Yes
11/25/14 at 12:35 pm eastern... CustomInk.com

I rated everything high, but my selections wouldn't show on the screen. I wish they had arrived a little earlier in the day though as one student on the team was moving across the country (military family) and I wanted to get him his shirt before he left. But it all worked out ok. My next order I will really need a day earlier.

Maralee T.
Tracy, CA
Overall Experience Great 4
Order Again? Yes
11/24/14 at 2:11 pm eastern... CustomInk.com

I was so pleased with the final product! My order was rather last-minute, so I appreciated CustomInk's effort to print and send (a day early!) my order. Will definitely be using you all again!

Suzi V.
Nashville, TN
Overall Experience Wow 5
Order Again? Yes
11/24/14 at 12:57 pm eastern... CustomInk.com

Overall I was please with every phase of the dealing with Custom Ink. The web site is well done. The response from emails and phone calls was professional yet slightly more friendly than many companies I have done business with. I received my order on the day it was guaranteed to arrive and the order was correct in every way. The one thing that I was most pleased with was the prices for your T-shirts. The Georgia Elio Owners club (facebook group) Is growing and I' m sure we will be doing more business with Custom Ink.

Charles S.
Cumming, GA
Overall Experience Great 4
Order Again? Yes
11/24/14 at 11:53 am eastern... CustomInk.com

I changed my design, and was surprised to get an email saying that my original delivery date was still guaranteed. Living in Buffalo, I knew to expect a delay after it had been shipped. But the storm only kept my package away for an extra day, and to say I am impressed is an understatement. My expectations have been far exceeded with CustomInk.

Jill B.
North Tonawanda, NY
Overall Experience Wow 5
Order Again? Yes
11/24/14 at 11:07 am eastern... CustomInk.com

We LOVE our shirts!! The art department did a fantastic job recreating our design from the image I had uploaded. Everyone I talked with and emailed along the way was very, very helpful! Our order was delayed by one day because of the purchase order BUT we still had our shirts delivered in 5 days!

Martha D.
Fairfax, VA
Overall Experience Wow 5
Order Again? Yes
11/24/14 at 9:23 am eastern... CustomInk.com

This shirt was a birthday present for someone very special. He LOVED it!!! Thanks for helping make his special day even more wonderful!

Leeann V.
Odenville, AL
Overall Experience Wow 5
Order Again? Yes
11/22/14 at 9:22 pm eastern... CustomInk.com

Excellent service: good phone conversation , and them you came thru a day ahead of schedule. I'll use you again when I need t-shirts made to my order with my drawing. Many thanks! I'm giving them out at Thanksgiving dinner! NP

Nancy P.
Pikesville, MD
Overall Experience Wow 5
Order Again? Yes