Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
97.3%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
44 minutes ago CustomInk.com

I initially contacted custom ink and my boss was not pleased with the quote of $1.10 per cup. He made me call 3 other companies. Yes they offer a cheaper cup but their customer service and turn around time for proofs is ridiculous! So then I convinced him to try customink because I believe you get what you pay for. Boy was I right. I was still going back and forth with the other company's art department when I just placed a phone call, sent my proofs, placed my order and received my cups all within a 10 day time span. I just got my refund back and I've been dealing with them for a month now. So needless to say, my boss is pleased and it was money well spent.

Kewanee F.
Birmingham, AL
Overall Experience Wow 5
Order Again? Yes
54 minutes ago CustomInk.com

Outstanding in all aspects---LOVED getting my order a day earlier!!!

Miles K. - Head Athletic Trainer
Apex High School,
Apex, NC
Overall Experience Wow 5
Order Again? Yes
1 hour 53 minutes ago CustomInk.com

This was a great experience. You kept me in the loop. The shirts cam out just as we expected, on the day we expected.

Denise K. - Executive Assistant
ADA Carbon Solutions, LLC,
Littleton, CO
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:54 pm eastern... CustomInk.com

I ordered expedited shipping when I placed my order. Well, I ended up needing my purchase sooner so I called customer service and the man made my guaranteed arrival date a day earlier with no extra charge! I was VERY pleased and will definitely be doing future business with this company because of him! I wish I remembered his name.

Lisa D.
Hazel Park, MI
Overall Experience Great 4
Order Again? Yes
Yesterday at 5:31 pm eastern... CustomInk.com

Our order came a day early! After ordering bulk of hundreds of items, it's so refreshing when things work the way they're promised.

Laura V. - Administrative Assistant
Massachusetts Institute of Technology,
Cambridge, MA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:17 am eastern... CustomInk.com

I am unsure who owns this company, and moreover WHO trains the staff, but please let them know should they want jobs that they can reach me on my mobile number at 757-618-3920. I have to deal with people, companies, all day. Business Development for our foundation falls under me also. NEVER have I seen such a happy, energetic, dedicated staff anywhere. From the first call, to artists, to production people to customer service. Whoever is running this ship needs to own Cunard Lines....if they don't...they will head that or Xerox one day. Congrats on a great job

Chuck B.
Norfolk, VA
Overall Experience Wow 5
Order Again? Yes
9/1/15 at 10:20 pm eastern... CustomInk.com

Everything was perfect. I was in a time crunch with a band of 172 students. Shirts were on time and customer service was excellent working on the design with me. Design was done in day via emails and phone calls and I had the shirts a week before I needed them. Packing was excellent too. Shirts were in plastic bags just in case the boxes got wet!

Phil S. - Field Director
Livonia Churchill Marching Band,
Livonia, MI
Overall Experience Wow 5
Order Again? Yes
9/1/15 at 10:12 pm eastern... CustomInk.com

Beyond words excited that I was able to get the t-shirts the day before the reunion instead of the Monday after like the original order stated. The reps were wonderful and not only expedited my order but didn't charge me any additional cost. I will definitely do business with you again! PS : My Family Loved The SHIRTS!

Diane K.
Lockport, NY
Overall Experience Wow 5
Order Again? Yes
9/1/15 at 10:08 pm eastern... CustomInk.com

The online help was very pleasant and got me all the answers I needed. The modified logo was sent to me a day later and my order was placed and delivered by the promised date. Overall it was a great experience and the coozies look real nice. :)

Jurrien B.
Kaneohe, HI
Overall Experience Great 4
Order Again? Yes
9/1/15 at 3:15 pm eastern... CustomInk.com

the only downside to my experience is that customink artists are always changing my artwork without authorization. i'm a professional, which should be evident by the very manner in which i send my files, and if i send a design, that is completely, positively, exactly how i want it to look. it's absolutely maddening to me that customink artists think they know better than me how MY designs for MY clients should look. if the artists have a question, or there may be a printing issue, they are free to call me before changing my art, but so far, they haven't done so -- so i always lose a day in turnaround because they have changed something and subsequently have to go back to my original design. that being said, customink customer service has been gracious in dealing with me each time i have called to discuss this.

Nicole B.
Alexandria, VA
Overall Experience Great 4
Order Again? Yes
9/1/15 at 12:12 pm eastern... CustomInk.com

You guys make it too easy ! I picked a shirt and played with the design and ordered the product. It arrived on the exact day you said and everything was right ! I know that " ordering online" is supposed to be easy and painless ; but it rarely is. Your company was the exception. I would not hesitate to recommend you to anyone !

Charlie B. - Owner
The Family Feed Store Ltd,
Middleton, NS, Canada
Overall Experience Wow 5
Order Again? Yes
9/1/15 at 11:41 am eastern... CustomInk.com

We love the shirts very comfortable to wear all day in the heat of Texas our company appreciates the quality of your shirts and how you fixed up the logo before shipping out! Thanks very much we will be ordering from here again.

Kathryn H. - Owner
RNC CleanUp LLC,
Winters, TX
Overall Experience Wow 5
Order Again? Yes
9/1/15 at 11:18 am eastern... CustomInk.com

Very positive. Anxious to use these with our 5 children and 14 grandchildren on Turkey Day!

Beverly B. - Mother
Family,
New Haven, IN
Overall Experience Wow 5
Order Again? Yes
8/31/15 at 11:33 pm eastern... CustomInk.com

Best! I look forward to doing more business with you in the future. I purposely did not put a year on the Peace Day celebration of September 21 because the United Nations has designated the 21st of September as the day they will use every year for Peace Day around the world. THANK YOU for helping little voices be heard by more and more people.

Michael H.
Miami, FL
Overall Experience Wow 5
Order Again? Yes
8/31/15 at 6:30 pm eastern... CustomInk.com

This was my first time to use CustomInk. My daughter set up the design and worked with her other team mates to finalize it. Then, she turned over the ordering responsibility to me. I got all of the size count and placed the order. As things happen, right after my order was placed, I received messages from parents wanting more shirts. I called CustomInk and was greeted by very gracious people on the other line reassuring me that adding shirts to the order was fine. This actually happened 3 times (the same day) and each time I was greeted with a great customer service person! We put a rush order on it and I received the box, right on time! The team came over that night to get their shirts to wear the next day, which was the first game of the district season. Needless to say, I will not hesitate to use CustomInk the next time I need shirts. I was hoping for a chance to brag on the great service and shirts that I received!!

Kari B.
Cypress, TX
Overall Experience Wow 5
Order Again? Yes