Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
1 hour 54 minutes ago CustomInk.com

Excellent customer service. Very friendly, fast responding and cooperative! Delivered one day before guaranteed date which was perfect, since we had a regatta where we wanted to show them off. My whole team loved them. Easy UI to design shirts too.

Haakon Christoffer J. - Team Captain
SDSU Novice Crew,
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
Today at 9:58 am eastern... CustomInk.com

My class and I wore our shirts the day after we received them and several students now want to order one. What is the policy for ordering extra shirts after the initial order went through?

Sandra C. - Teacher
Thomas A. Edison CTE HS,
Jamaica, NY
Overall Experience Good 3
Order Again? Yes
Yesterday at 10:04 pm eastern... CustomInk.com

I love the shirts and printing...the guys at work loved them it was like Christmas lol...I can not say enough about the staff at custom ink....I wanna give a BIG shout out to Cristina t whom I talk to on help chat.. She helped me out big time and saved the day but getting 3 more shirts added to my order at the last min.....thanks again for all the staffs help and I'm saving up to get the guys hoodies...: )

Gary T.
Spotswood, NJ
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:09 pm eastern... CustomInk.com

I love the shirts, they look so good! They even arrived a day early. I am very pleased with the whole experience.

Kasy H.
Williston, ND
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:46 am eastern... CustomInk.com

Custom ink did a great job and they were willing to help with anything I needed. The shirts look great and got here a day early!! :))

Annie D.
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:33 am eastern... CustomInk.com

I think Ive been dealing with your company for 7 years now. Ive tried local guys boasting better quality and price but learned your impossible to beat. Your customer service is the absolute best I've seen in years for any type of company. Something very rare in this day and age. All your people are pleasant,happy and very helpful. It make one feel your truly appreciate my business and Im important to you.

Ted L. - prez
West coast whizzers,
Novato, CA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:39 am eastern... CustomInk.com

I was recommended to Custom Ink from a fellow college student, Steven Arsena. We both went through the same IT program at UIW, so when he makes a recommendation, I listen. When the approval was made to go with Custom Ink as our vendor for the shirts, I notified Steven if he could help me complete the process since I knew him. However, since he is on the web design team and not in the sales department, he referred me to someone he knew directly to make sure I was taken care of. Her name is Ally Hall. He was absolutely right on the reference, as Ally made doubly sure on all requests I had and concerns that arose were addressed in a timely, friendly, and relaxing environment which was very much appreciated! Once the purchase was made, I was then referred to JD Higgins, who was very thorough and cared about making sure I had a finished-polished product. We went through various drafts of the shirt before we had the final and he was patient with my concern the entire way! He took the time to redesign areas of where the logos should be on the back of the shirt to make it nice, centered, clean, and overall outstanding! You have a great team at Custom Ink sir that made sure I was good to go all the way down south in San Antonito Texas! I will recommend Custom Ink to everyone I know, every day of the week, and twice on Sunday! Thank you again! Will Velazquez Special Project Coordinator Bexar County Dept. of Community Resources 830-358-3638

Will V.
San Antonio, TX
Overall Experience Wow 5
Order Again? Yes
3/29/15 at 10:06 pm eastern... CustomInk.com

Easy to navigate website, supper fast customer service calling the same day to verify a question they had with order and sent proof within a few hours.

Aimee C. - Program Coordinator
Camp Adahi,
Menlo, GA
Overall Experience Wow 5
Order Again? Yes
3/29/15 at 5:19 pm eastern... CustomInk.com

Once again, we were very pleased with our Customink experience. If this company did not exist, we would not be able to have great t-shirts for our school teams. The kids love to wear their shirts on school spirit day. The Pine School in Hobe Sound, FL says THANK YOU from the Varsity Tennis Team!

Lisa A. - team mom
Palm City, FL
Overall Experience Wow 5
Order Again? Yes
3/28/15 at 7:16 pm eastern... CustomInk.com

It was a great experience. I'd used CustomInk before so I knew to use it again. What made me even happier was that my order had arrived a day earlier than originally expected! The shirts turned out amazing and everyone in my club is so happy to have them! I'll definitely be using it for my next order.

Ylisse Y. - Club Advisor/Teacher
Blissfield High School,
Blissfield, MI
Overall Experience Great 4
Order Again? Yes
3/28/15 at 4:25 pm eastern... CustomInk.com

Can't say enough about the customer service. Wrong size was sent and the staff worked to have a new shirt printed and the replacement was at my door the very next day!

Ashby B.
Evans, GA
Overall Experience Wow 5
Order Again? Yes
3/28/15 at 6:53 am eastern... CustomInk.com

CustomInk did exactly what they said they were going to do when they said were going to do it. Pretty well the definition of good customer service. Really glad to see my product the day they said since a lot of ppl seem to not deliver their promised product or service on time anymore. Excellent job

Nicholas S.
Haubstadt, IN
Overall Experience Great 4
Order Again? Yes
3/27/15 at 5:20 pm eastern... CustomInk.com

CustomInk, you've done it again! This is our second year to design and order shirts for the MS Walk in Ft. Worth, Texas for a team honoring my sister. I always seem to design and order late, and without issues CustomInk delivered a quality product for a great price in a time crunch. We even ordered additional shirts 5 days before the walk and they arrived a day earlier then expected. I love how easy it is to use CustomInk to design and order shirts. Both years I've ordered additional shirts after my original order was placed and always received them Ina timely fashion, even in a time crunch. I worked with the customer service at CustomInk twice in regards to this order, both times the representatives were pleasant, knowledgeable and willing to go the extra mile to give me the best service. Thank you CustomInk!

Jaclyn K.
Coppell, TX
Overall Experience Wow 5
Order Again? Yes
3/27/15 at 1:06 pm eastern... CustomInk.com

Customer Service is pretty good. The first proof wasn't so good, but my rep made sure that it got fixed. I was also able to amend my order a day after I submitted the original.

Daniela J.
Seattle, WA
Overall Experience Okay 2
Order Again? Yes
3/27/15 at 12:49 pm eastern... CustomInk.com

It was nice being able to look to see where my shirts were and what was being done to them on each day. The day to day update was very helpful because I wanted to make sure that my shirts would be to me on time for an event. Actually knowing what was happening put my mind at ease.

Katherine R. - Captain
Suffield, CT
Overall Experience Great 4
Order Again? Yes