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Uncensored Customer Reviews
Here's what recent customers had to say:
Overall fantastic, fantastic service. Website was super easy to use, great price point, free shipping, someone texted me the next day about my order and the proofs looked great, and then they were shipped immediately. I ordered my individually personalized shirts on a Saturday and had them that Thursday. And, to top it off, they look absolutely fantastic. I will definitely be using customink.com again! Thank you all!
Everyone there just seemed to go above and beyond. They walked me through every step of the ordering process. I received my T-Shirt the day they said I'd have it too.
Overall, very good experience. I will say, though, that when I would go to the "tracking" link, it didn't always have the most up-to-date information. My son was very eager to get his shirt :), so when I would go in to check status, it seemed to be on "Printing" a good while. Then the next day I went in and the status seemed to revert to the "Approval" stage, so that made me a bit nervous. But then I did get an email saying the shirt had shipped. Thanks, he is thrilled!
I'm beyond thankful to each and every person who helped get these tshirta out to me in such a short period of time. Our beautiful sister in law will be remembered forever. These shirts were an awesome gift during a tragic time. Keep up the amazing work you all do! I couldn't say thank you enough to show my gratitude. I look forward to doing business with custom ink again and this time on a happier note! Have a blessed day!
Ordered and received even a day early!
Saint David, AZ
I found the website to be easy to use and once I decided on the design the process was very fast. Even though they had to ok the design with the school the process was very fast. I also appreciate that they went over the design and adjusted it so it looked good on the shirt. Then when I got the email to let me know they were on the way, I got them the next day!
Los Osos, CA
Shirt came out great and a day early!
Pets for Vets on Campus,
I purchased this shirt for my husband for Valentines day this is the second shirt I have purchased for him from your company and he Loves both shirts and wears the first one all the time and I know he will wear the new one just as much.
The entire process was simple and the order even showed up a day early! My coworkers loved the shirts and they were perfect for our spirit day activity.
Nevada Union High School,
Grass Valley, CA
Overall it was great. Would prefer to have it delivered closer to the date range instead of the last day.
New York, NY
Everything is great! Especially with customer service. Love how you can chat woth an actual person. Only thing i dis not like was shipping. It guarantees to delivery on a certain day or before but most, if not all, my orders have been later than the guarantee date. Please fix!!
It was a last minute idea that was executed beautifully with many thanks to the Custom ink staff!!! I had noticed a "typo" after placing the order when I was showing it to my daughter the next day (okay my daughter noticed it, LOL) and the staff was able to make the correction on this RUSH order in such a pleasant way!!
Custom ink is always servicing making sure their customers are satisfied. Shipping always is a breeze and packages usually arrive a day or two ahead.
We bought these shirts for an event, can't wait to see how they are received. More than I had even imagined, had items done for our business before and it seemed like it took forever. Received the shirts in days, and I was very surprised they shipped within a day of ordering. Very pleased, will use CustomInk again and again.
PeReaux's Cajun Kitchen,
I have personally used CustomInk 3 times and have had a great experience each time. This time especially, I was able to use the chat function and work with a representative on mixing my shirt order. He was very helpful, providing his expertise and recommendations. I placed the order that same day and the shirts came the following week! Almost one full week ahead of schedule. This is even including a minor adjustment I made after receiving the proofs of my t-shirts (your rep was very helpful in adjusting the font as requested). I will definitely use CustomInk again as well as recommend it to others.
New York, NY