Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Yesterday at 7:31 pm eastern... CustomInk.com

Great experience all around. Our customer service rep Vicki was amazing and extremely helpful! i mentioned to her that i wish i could have the shirts by a specific date however the estimated delivery date was a week later. However Vicki made it happen and i got my shirts the day i needed the By, a whole week earlier than i was expecting!

Danielle S.
Edna Brewer Middle School,
Oakland, CA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 2:42 pm eastern... CustomInk.com

The service was great, our shirts with custom fonts were finalized and approved within a few hours of being submitted. After being shipped they were here within 5 days, although UPS left the box outside the house in the middle of the day, I had to get a neighbour to go grab it so the box didn't get wet from the snow. The shirts look great, very professional looking.

Sophie S.
Edmonton, AB, Canada
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:39 pm eastern... CustomInk.com

I spent about three hours designing my Bamboo shirt. It came out really good. I was very excited when my package came a day early in the mail, I wasn't expecting it on that day. I am pleased to tell you that I am a happy customer. I will surely tell you now that I will return to the website and order more shirts from you guys.

Albert Neil V.
Pittsburgh, PA
Overall Experience Great 4
Order Again? Yes
Yesterday at 9:32 am eastern... CustomInk.com

I love the t-shirt, but I have a question, why do you have a minimal purchase limit to most of your products because I was going to get 1 hat and I could not. Can you please consider changing the limits to 1. Thank you and I hope you all have a wonderful wonderful day

Mikayla H.
Louisville, KY
Overall Experience Great 4
Order Again? Yes
1/30/15 at 2:21 pm eastern... CustomInk.com

I made a quick design on the website, then called the 800 number. CustomInk brought up my design made a few suggestions and I placed the order. The proof was sent to me the next day, shirts were delivered a day ahead of the scheduled date and made me a hero to my Sunday School flag football team!

James T.
Forney, TX
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 1:46 pm eastern... CustomInk.com

I called the day after I placed my order didn't have to wait for anyone to pick up the phone. Answered instantly and helped me change my design color to make it look better. Overall great service!!!

Christen K.
Alexander, AR
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 11:34 am eastern... CustomInk.com

Had a great experience! No matter what time of day, how I wanted to change things or how complicated I could make it customink was always willing to help with kindness and understanding!

Starla M. - Radiography Program Director/Club Advisor
LCCC Radiography Club,
Cheyenne, WY
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 6:58 am eastern... CustomInk.com

I was given very short notice for a friend for a retirement and wanted to order a couple of shirts for him. Thought for sure there is NO way that I would get them in time. Called on a Thursday and I received them the following week on Wednesday the day before he retired and he was thrilled with them.

Carmelin Murphy M.
Bondurant, IA
Overall Experience Wow 5
Order Again? Yes
1/30/15 at 3:59 am eastern... CustomInk.com

The estimated delivery day was Dec 24 and it arrived ON Dec 24. Whew! And the shirt looked fantastic: crisp, quality printing on a soft, opaque shirt. As a Christmas present, it was a huge hit.

Sharon C. - Contributor
Austin, TX
Overall Experience Wow 5
Order Again? Yes
1/27/15 at 9:23 pm eastern... CustomInk.com

The shirts arrived a day before they were promised! The shirts are beautiful and exactly like I expected. A second order was even placed by a friend before the first order was received. I will send an amazing photo of your group in support of a breast cancer patient.

Marilyn B.
Eureka, CA
Overall Experience Wow 5
Order Again? Yes
1/27/15 at 4:47 pm eastern... CustomInk.com

The website made it easy for me to upload my own image and having a little creative function as to the lettering made the process seamless. Nice job keeping me informed of the ship time, tracking and expected delivery day. Super job!

Chris P. - Rider
Lutra Car Rental,
Etna, NH
Overall Experience Great 4
Order Again? Yes
1/27/15 at 12:41 pm eastern... CustomInk.com

The customer service was great and they helped me receive my product in a timely manner. The product actually arrived a day earlier than needed! Great service and Great products

Cody D. - President
Cullowhee, NC
Overall Experience Wow 5
Order Again? Yes
1/26/15 at 10:15 pm eastern... CustomInk.com

Wow! Just Wow. This was a reorder and we loved using the online sign up. Would love to see a way to pay for the items individually online as well. (I heard from one of your reps that you are working on that.) I appreciated the support when I wanted to add "just one more shirt" to the order. They were promised on a Monday and I got them on the Friday before. Loved that the shirts were packed in plastic just in case of rain (since the boxes did sit out on my porch all day). I hope we can make another re order very soon. LOVE Custom Ink! Gotta say, I love that smiley orange octopus too! cute logo!

Laurel F.
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
1/26/15 at 12:33 pm eastern... CustomInk.com

I would like to let Mr Katz know, and all of the staff at custom ink that my experience with custom ink consistently has been the best retail experience I have...bar none. the kind of customer service on a consistent basis that I receive from customer from custom ink is unparalleled, outstanding, amazing, and brilliant , my business experience with custom ink is second to none , It really makea my day! the level of customer service that I have received from each and every person that I deal with from beginning to end of every one of my many orders is exceptional. I would like to applaud you and your staff for the fine work that you do. it is a difficult thing to run a business, we know we are small business people. and to maintain an exceptionally high customer service level on a consistent basis is really tough. but you guys do it all the time. I don't know how you do it, I don't know your business model . I wish I was a fly in the room at all your meetings because we could really take a page from your book. you're doing it right .I am impressed I I think they should be teaching custom ink principals at Wharton Business School .best of luck to you. on going success, best wishes and you will be hearing from us again. God bless take care from your fan, Mia Rincon

Mia R.
Phoenixville, PA
Overall Experience Wow 5
Order Again? Yes
1/26/15 at 11:55 am eastern... CustomInk.com

My 12 year old daughter designed the shirts we bought for a family vacation. The website was very easy for her to navigate. The shirts came out great. When the package arrived the box was placed on our front stoop. It was a rainy day and I was concerned that the items inside might be wet. To my PLEASANT surprise, the shirts were wrapped in plastic with a note - because the weather is unpredictable, we wrapped your shirts in plastic to keep from any damage. That was great. I would definitely recommend CustomInk and use them again.

Angela T.
Specialized Production, Inc.,
Breinigsville, PA
Overall Experience Wow 5
Order Again? Yes