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Uncensored Customer Reviews
Here's what recent customers had to say:
Your digital experts us the day after I ordered, and confirmed everything. They were precise in delivering a product that was custom to our liking.
Our experience was amazing and our order came in one day!!! I didn't have it shipped special I just did the normal free shipping. It was meant to be here by Friday and came on Tuesday and had left your facility on Monday!! Truly amazing!!!
Berry Miller Junior High,
My overall experience with CustomInk has been absolutely amazing! Every step of the way through design to finished product, the customer service reps have been fantastic. If one person was unavailable to help with an issue, someone else picked up the ball and acted as though I had been talking to the from day one. That for me is truly respectable. As someone who operates a business in the service industry, the team at CustomInk is at the top of its class. I thank everyone for all they did with my order, I will absolutely be purchasing products from you in the future!!
Sherwood Park, AB, Canada
1. The design process is difficult to work with sometimes. I feel like adding a grid with either cm or inches would be helpful, as well as an "undo" function. This is the only reason I will be giving CustomInk a Great instead of a WOW! 2. Customer service was OUTSTANDING. Every person I spoke with (Jude, and a woman whose name I unfortunately cannot recall) was kind, understanding, and willing to help get my shipment here in a timely fashion. I felt like they listened to my concerns and were genuinely happy to work with me. I cannot stress enough that those customer service calls really helped make my crazy day feel a little less crazy. THANKS FOR BEING AWESOME and treating customers like people, not profit! :) Go CustomInk~!
Rochester Middle School Choir,
My experience was great. I will definitely order from here again. They came on the exact day they were supposed to and I loved how the artists sent proofs and adjusted some aspects I couldn't adjust myself. Everybody loves the shirts and they look amazing! Thank you so much
Hull High School Junior Class,
Everything was exactly what I had ordered. I would 100% order from you in the future. Your customer service was amazing. They followed up with everything and reimbursed me the order rush money because my order came 1 day late!!
My husband and I are very satisfied with the finished product and customer service we received with this purchase. We were concerned about delivery, but no worries.....delivery was one day earlier than expected. We will not hesitate to recommend your products. Thank you .
West Sacramento, CA
Great experience. The shirts were super easy to design and totally suited what I was looking for. The shirts were packed well and looked great when we wore them for our event. They were even able to help me make a change to the design and it still managed to make it a day before it was expected to arrive. Will be using them again for future events!
Mike Wang was so helpful in placing my order and I even received a surprise thank you post card for the order. Really made my day!
North Valleys High School,
After having a really crappy day, the shirt I ordered literally made my day!
While I am generally happy with Custom Ink and would use them again, I am a little disappointed that my delivery date was delayed by a day. It caused us a few problems in the distribution, because we could not get it to the kids over the weekend. I'll order earlier next time. Custom ink is still great to work with though.
Bleckley Primary School,
CustomInnk improved our design and made it outstanding! We love our shirts and they were delivered in time for our yearbook distribution day!
Stafford Senior High School,
Rarely do I describe a company's service as AWESOME, but it really was! The site was so easy to use for designing a shirt. This was my first experience in doing doing a custom shirt and the design kit was bulletproof. My design was saved for many weeks, in the cloud, while we worked through approvals from my company, etc to get them purchased. The customer service team was quick to answer any question. And, it was comforting to hear that actual artists would fill in several low-res images on my behalf so I didn't have to worry about quality, uniformity of color, etc. Pricing was reasonable and easy to find once the design was in. The proof was excellent and the shirts actually arrived a day early. We ordered 15 for a corporate event and everyone LOVES them! Thank you so much!!
Career Education Corporation,
Great service. Arrived a day early.
We ordered a child's onesie and adult shirt with our nephews picture for his graduation day. My experience with the quality of the material and customer service received was an overall wow factor. I received my order within 3 days of ordering. We will order in the future Thank you