the last 1,000 customers:
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Uncensored Customer Reviews
Here's what recent customers had to say:
I love my shirt!! Exactly like I designed. The first day I wore it to work, someone asked if they could buy one. Thinking about ordering for our staff and to for our customers to purchase.
A bit expensive. I did it rush delivery and one day early is $10 more, crazy! Good service, nice being kept up to date, and great simple and functional website!
Please read above. I also called to get an update on our order (we were worried about the arrival date being so close to our event), and the customer service person I spoke to was wonderful. One of the best customer service calls I have even been on. Our order not only arrived on time and exactly the way we wanted, but it came a day early! Thanks!
I spoke with three people, each of who was super-friendly and knowledgeable --- I kept calling back with questions (at different times of day) and the customer service was outstanding. I mentioned that I needed the shirts pretty quickly and the process moved along very swiftly, from design approval to arrival! The prices were terrific, the shirts (bot polo and t-shirts) fit perfectly, and everything came just as ordered. I will definitely order from Customink again.
Red Bank, NJ
Thank you to all the staff at customink. It was one of the best experiences I had with a online company. You made are special day that much better, in the way you take care of your customers and really look at what there are ordering. Thank you agai.
It took more than one day to get my order just right. Edward was very patient and helpful in getting my designs right! Then after all that hard work the shirt I got was NOT exactly the way we had created it; which is strange because the photo included in the shipment has the number 11 the way I wanted it so why is the digital print not correct??
East Orange, NJ
I AM ABSOLUTLY AMAZED WITH OUR SHIRTS... WE RECIEVED THEM BEFORE OUR BIG DAY AND THEY CAME PACKAGED GREAT AS WELL. THE ORINTING IS SUCH GREAT QUALITY AND I HAD NO ISSUES WITH COSTOMER SERVICE. I HAD TO CALL AND RUSH ORDER THEM AND I RECIEVED AN EMAIL ALMOST RIGHT AWAY FROM A PERSON (NOT A MACHINE) AND SHE WAS SO HELPFUL. THE PRICE WAS AMAZING AND THEY MADE SURE EVERY MEMEBER WAS ABLE TO GET A SHIRT. THANK YOU FROM THE EMERADO BULLDOG SPIRIT TEAM :)
Emerado Bulldog Spirit Team,
I have to compliment your customer service department. Our artwork was too many colors. They let us know right away and had a new free art sample for us within one day. The customer service agent even texted me to let me know the new sample was in my email. She was able to add extra shirt orders during the approval process and the best thing of all, the shirts got there a week early, in time for school picture day.
Banic Chiropractic and Massage,
I am very pleased with my Custom Inc experience. Everyone I communicated with was very helpful. My orders arrived on time, just as promised. The shirts were exactly as I had imagined. Thank you so much for helping through this process. I will definitely use Custom Inc. for any of my future needs. Have a great day!
I was very happy with the level of service I received with Custom Ink. I will definitely be a return customer! Once I placed my order, I got a phone call from Jason the very next day. I had not realized the original design I made was copywrited! Within a half hour of changing the design over the phone, I had the brand new proof in my inbox. I will recommend Custom Ink to anyone looking for great looking shirts at a great price with customer service that exceeds expectations!
JDRF One Walk,
I keep coming back to CustomInk, because of the stellar customer service. Each question I had was addressed promptly by one of the team members in a seamless manner. It didn't matter who I started the conversation with because each new member who joined in, later that day or later that week, knew EXACTLY what I needed. Chatting and emailing with the team is like designing a shirt with buddies - buddies who are experts at their jobs. The group order form made my life so much easier. The shirts came out even better than expected and were delivered quickly. If I didn't love my job, I'd be applying to work for CustomInk, because any staff that is so professional, helpful, and knowledgeable must be working for an AMAZING company. Thanks to everyone for their help. I'll be back! :)
We barely got our product before the day of our field trip. In the past when I've order I've always faxed in our requisition form and that had been sufficient. After faxing that in this year a week later I got an email telling me that that we couldn't do that this year and that I needed a purchase order. Or shirts were delivered after school the day before our field trip and we had to scramble the next morning to get them handed out before leaving. It was extremely stressful and frustrating.
Our overall experience was wonderful! I had to call customer service with a question and they were extremely helpful, courteous and answered all of my questions. Our expedited shipping arrived on the exact day as promised. The shirts were of high quality and were much thicker than we expected! The print and image were also very high quality and we can't wait to wear them at our event!! This was our first order with CustomInk, but certainly won't be our last. Thank you!
The official Mizzou Gold was a perfect match to the gold on shirts I've bought at the Mizzou Bookstore on campus. Good job on the color matching from the codes I provided. The Marching Mizzou Trumpet Section was very pleased with the final product. CustomInk was also good on following up with why our order was a day late - I wasn't home when UPS delivered the order so it was a day late. I did however receive a call from CustomInk regarding the situation, the late delivery was not the companies fault.
Marching Mizzou Trumpet Section 2015,
Very satisfied. One little glitch may product came a day late however your customer service dept was on it tracking the item from the promised delivery date making calls to UPS. I received an email and a call advising me of the status and they followed the following day when it arrived! Thank you for going the extra mile!!!