Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 5:46 am eastern... CustomInk.com

I love the quality of the shirts. Delivered on the day it was suppose to be . The design was exactly as I had it. I would use this site again.

Pam S.
Saint Louisville, OH
Overall Experience Good 3
Order Again? Yes
Yesterday at 6:27 pm eastern... CustomInk.com

CustomInk was easy to work with and so professional. They even called to verify that the logo was owned by us. Our order came a day early which was a wonderful bonus. We are very happy with the new shirts for New You Walking and Striding!

Tammy R. - owner
New You Walking and Striding,
Houston, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 2:59 pm eastern... CustomInk.com

Outstanding customer service beginning with first phone contact after placong online order by rep who explained dark t-shirt color could use lighter color for lettering/art design and I chose white that was perfect. I had to call next day for a minor issue and the customer service rep was able to help, very effective and pleasant. delivery in 5 not 7 days after placing order. Everything perfectly packed. Met and exceeded greatly my expectations!

Kenneth C. - President
East Lake Lot Owners Association,
Nineveh, IN
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:45 am eastern... CustomInk.com

Very happy with the results! Shirts arrived a day earlier then expected!

Shana N.
Maryville, MO
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:39 am eastern... CustomInk.com

You guys are Just the Very Best!! I was so very pleased with the quality of the T-shirts and the Screen Printing! But the Customer Service is Out of This World. I called you guys twice after I placed the order and added 3 more T-Shirts at the last minute. Every person at your company that I spoke with was extremely helpful and pleasant. I was overwhelmed with how "special" I felt when I called. In this day and age of "computer generated service", to get to speak to a kind and knowledgeable customer service representative was a welcomed surprise. I will recommend you to anyone I know and I will be back for sure. Thanks for taking such good care of me.

Rochelle, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:12 am eastern... CustomInk.com

As a small business it's hard to find a company that is wanting to spend the time to help you grow your business. From the first time I open the website to create a shirt to the phone call that I made with questions I had regarding colors on the shirts it was a overall awesome experience. Customer service was extremely helpful . The art apartment did a outstanding job with my logo and had a proof for me within a day.. They guaranteed my order to me on the 27th and I actually received my order on the 21st . my turn around time was seven days. I'm looking forward to the winter so we can design sweatshirts and jackets .

Ken B.
Portsmouth, VA
Overall Experience Wow 5
Order Again? Yes
6/25/16 at 10:24 pm eastern... CustomInk.com

I wasn't worried at all as I ordered one Tee from you before! And gave it as a gift and it was PERFECT! So I knew that if I ordered another, it would be perfect and it was!! In fact both were! The material is good quality and it was printed perfect on the material! I will order again one day! Thank you so much! OH and I received it 3 days sooner than I expected. That was great as I was shipping it off for a gift for a friend! WOO! HOO! (please use me as anonymous if you share)

Phyllis J.
Lindsay, TX
Overall Experience Wow 5
Order Again? Yes
6/25/16 at 10:11 pm eastern... CustomInk.com

Great Customer Service - I placed an order and next day was contacted via phone and email regarding my order and other options that were available. The whole process form start to finish was smooth and kids loved their shirts.

Inna S. - Camp Coordinator
Greenfield Russian Baptist Church,
Turners Falls, MA
Overall Experience Wow 5
Order Again? Yes
6/25/16 at 4:52 pm eastern... CustomInk.com

I loved everything about making and receiving the shirt. It was a gift for one of my teachers and I was worried I would not get it in time to give it to him on graduation day but it came 3 days before it said it would. 11/10

Sophia M.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
6/25/16 at 4:15 pm eastern... CustomInk.com

I made a shirt for my dad for Father's Day and he absolutely loved it!!

Taylor D.
Botkins, OH
Overall Experience Wow 5
Order Again? Yes
6/25/16 at 1:43 pm eastern... CustomInk.com

Over all it was okay. I made some changes to my original design witch increased my price which I totally understand. So we finalized the design and agreed on new cost with sales person. They charged my card the agreed amount. Following day the art ,design team callls and says there needed to be some $200 additional charge for some reason or another. If you have someone authorized to quote pricing,that should be as good as gold. Not with this company,it goes to a differeny department and they say we cant do it for that price,bla,bla,bla. This is my 3rd purchase with this company and very big orders. But I think its time to shop around. Not real excitted about this last experience.

William T. - owner
TNT Concrete,
Omaha, NE
Overall Experience Okay 2
Order Again? No
6/25/16 at 5:36 am eastern... CustomInk.com

Despite the small size of my order, I received personal, timely and "above and beyond" customer service from several members of the custom ink team both via chat and email. Our hand-drawn artwork had some "issues" which they worked with me diligently to troubleshoot so that our family was able to have enjoy a special, customized Father's Day set of t-shirts. They quality of the printing and artwork "clean up" was terrific. This is my 4th order with Custom Ink and I've never been disappointed.

Amanda E.
Rochester, MN
Overall Experience Wow 5
Order Again? Yes
6/24/16 at 10:51 pm eastern... CustomInk.com

The only thing was that we were told we'd get them a day earlier than we did, but we had needed a tight production timeline and I was wondering how you'd get the delivery to us when you said you would. So, not surprised when we had to wait another day - only slightly disappointed. We'll definitely use your company again. The customer service is stellar, and the quality of the product is great for the price.

Susan S.
Seattle, WA
Overall Experience Great 4
Order Again? Yes
6/24/16 at 5:02 pm eastern... CustomInk.com

Delivered a day ahead of the promised date. Love a company that under promises and over delivers.

Karen K. - President
Westbrook Area Volunteers,
Westbrook, MN
Overall Experience Wow 5
Order Again? Yes
6/24/16 at 12:25 pm eastern... CustomInk.com

We placed the order at the last minute and you had them here 2 days ahead of the day expected. We will use you again.

Cindy P.
Firestone, CO
Overall Experience Wow 5
Order Again? Yes