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Uncensored Customer Reviews
Here's what recent customers had to say:
I had a large order that encountered a problem through the design, and although this order was under a time constraint and extremely important, the customer service agent that worked with me assured that we would figure out the problem with the best possible option and also guarantee the original delivery date. Thanks to CustomInk, my business fraternity received our rush t-shirts on time (even early) with no problems at all. Now, I will never go to any other website than CustomInk. They have my loyalty!
Alpha Kappa Psi Business Fraternity,
State College, PA
CustomInk was amazing! The final product turned out great, but that could have been true of any printing company. What really set CustomInk apart was the customer service. Their reps went far above what I have ever experienced from any company. First, they ensured that the product would arrive in a one week time window because I was moving and needed the shirts shipped to the new address AND needed them before a certain date. Second, my group's design had to be approved by a national fraternity organization because it held a copyright on the design. CustomInk did an amazing job doing all of the communicating with the organization so that we did not have to do anything. CustomInk service reps kept my updated throughout the process. I would highly recommend CustomInk because of their phenomenal customer service.
I have used CustomInk for family, college and fraternity stuff...the work is first class and I will use them again
CustomInk has exceeded my expectations once again. This is my third bulk order with CustomInk (and by far my largest), and the process from the design lab to receiving the shipment has been a breeze. Since I ordered over 150 of these shirts for my fraternity's formal, I wanted every aspect to be perfect. I contacted customer service a dozen times with different questions, and each were answered with very useful information by one of CustomInk's fantastic service representatives. Upon placing the order, I had some issues with the proofs which were resolved within an hour, and the shirts began to be printed the next day all while upholding the 2-week order period. The design is incredibly crisp and detailed, and the shirts fit marvelously. I can genuinely say that I am ecstatic to have all of my fraternity brothers and their dates rocking these shirts with pride, and I couldn't have done it without CustomInk's amazing service.
Pi Kappa Alpha Fraternity,
I love CustomInk. I always use them for my fraternity clothing. I've bought over $1000 worth of items through the site and have been satisfied with all of my exchanges.
So it was a hard process to finally get them ordered, because of a card getting declined, and then being a fraternity, having to get the design approved. But, after all that, I managed to get them on time. It was unnessecary and unwanted stress
CustomInk was super friendly and a great support for me to order the first shirts for the Gamma Kappa Alpha fraternity. We will definitely be using CustomInk again!
Gamma Kappa Alpha fraternity,
I've used CustomInk for Tshirt orders and Coozies of 250+ for my Fraternity when I was in school to just a few Testers as a business owner. I feel required to commend the team at CustomInk on such a fantastic job they have always provided me. I couldn't ask for more, very well done.
Four Pines Design Company,
The customer service provided by CustomInk is absolutely phenomenal. I submitted designs that included the letters of my fraternity. We ran into a slight speed bump with getting the approval from our National Office. However, CustomInk worked very expeditiously to ensure that we got the shirts on the guaranteed delivery date.
Customink was extremely helpful and willing to work with our fraternity in designing, ordering, and delivering shirts in such a short time. Everyone was so extremely helpful and easily accessible by phone and e-mail.
Kappa Psi Pharmaceutical Fraternity - Epsilon Kappa Chapter,
My experience with CustomInk surpassed my expectations. The service was fast to respond, supportive, and developed a great product that I am excited to share with my fraternity.
Zeta Tau Alpha,
There was a problem getting our design approved (Greek Organization CustomInk had trouble getting our design approved, but never called to inform me. I called when I noticed on the site that our order had not shipped. I was informed that the organization that approves Greek Organization designs had not returned approval (just 3 letters of our Fraternity). It was the weekend, and I had to scramble to get in contact with our National Headquarters. As I understand it they helped get the designed approved. Ultimately CustomInk rushed the order through. The order was shipped and we were able to make additional arrangements to pick up the shirts. Would have been much smoother for everyone had we been notified that there was a problem with the approval. Not sure what would have happened if I had not called on a Saturday and worked 4 hours getting to the bottom of the problem, and making contact with our National Headquarters.
The customer service was amazing. I had a large order where I needed to change a couple of sizes and it was changed quickly with no hassle. I also received an email thanking my service fraternity for the service that we do. Everyone loved the shirts and how amazing they looked. If I ever need to make another shirt for my service fraternity, I know where I am going.
Alpha Phi Omega,
10 shirts for a Fraternity reunion in Maui with the ladies. Will use again. 2 week delivery. Love it!
I was able to take an original idea and work with artists and other representatives of CustomInk and turn it into reality! I was really pleased with everyone who helped me and I would order more products through them again and again! My fraternity was extremely happy on how everything turned out!