Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
97.6%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
4/21/14 at 7:09 pm eastern... CustomInk.com

My experience was very pleasant, easy to deal with and shipping was right on time. The only thing that I will mention is that if you are using the sizing chart go one size bigger on the hoodies.

Dan C.
Carleton Place, ON, Canada
Overall Experience Great 4
Order Again? Yes
Today at 10:34 am eastern... CustomInk.com

I have ordered several shirts and hoodies from Customlink and have been pleased with what I have received.

Clinton Y.
San Francisco, CA
Overall Experience Great 4
Order Again? Yes
4/18/14 at 11:39 am eastern... CustomInk.com

It was a pleasure doing business with CustomInk. The quality of the end result was a great marketing tool for CustomInk because a lot of people were complimentary of the hoodies. I was most pleased with the excellent customer service. I was informed of the status of my order from beginning to end. I just wish the hoodies didn't cost me so much. The hoodies were expensive, but the quality of the material is great!

Cassandra M.
Omega, GA
Overall Experience Wow 5
Order Again? Yes
4/20/14 at 4:36 pm eastern... CustomInk.com

Overall the package came in earlier than I expected. All the hoodies look sick and its perfect :)

Winston Y. - Head Leader
A.K.O.R,
San Gabriel, CA
Overall Experience Wow 5
Order Again? Yes
4/12/14 at 11:21 am eastern... CustomInk.com

I used to use CafePress.com, and after multiple orders, was finally fed up with the poor quality of their shirts, as well as the quality of the screen printing (I had to request replacement products multiple times, because the hood ripped off on one, and my elbow tore through the sleeve of another). After 2 washes (even folding the shirts inside out and using cold water), the design was already peeling off. Therefore, it was time to look for another company. CustomInk has been a pleasure to work with, from the very moment I discovered them. Their website is well organized, and the web tool used to design your own shirt is sophisticated (but easy to use), and offers MANY options. It was such a pleasure to use, that my girlfriend and I literally spent hours in front of the computer, with 11 different Customink.com windows open, trying to figure out which design we liked best. When we had questions, we used the Live Chat function, and received wonderful personalized help. David (the agent I chatted with) chatted with me for close to half an hour, answering every question I had in great detail, and sent me multiple design options that I hadn't even thought of, for FREE. Another option that I was very impressed with was that CustomInk has their very own design lab, where they can nearly mimic images to put on your shirt that are copyrighted. This worked well for us, as we wanted to use an image on our shirts that was copyrighted. It turned out great. CustomInk even has expert designers on hand that review/fine tune each and every order before it is printed, to ensure the design turns out nothing short of your expectations (they center everything and ensure that pictures/fonts will look ok before they are printed). This is another place where other custom t-shirt companies fall short: You submit your design, and if it doesn't look good, you're SOL, and stuck with a defective product. When we saw the mail lady deliver our mail on the day it was expected to arrive, we were ecstatic. The hoodies turned out absolutely AWESOME. However, there was one problem. I'm a big guy, and upon trying to put my new hoodie in, it barely covered my stomach. It looked like we had accidentally ordered 2 smalls, instead of a small and a large. Immediately I called Customer Service, and was told right away that they would print a new hoodie right away, and rush ship it to me (even though it was OUR fault)! THAT'S customer service! You guys have 2 completely satisfied customers on your hands, and we will be using you for any and all shirts that we need printed in the future! Thanks again!

Evan W.
Howell, MI
Overall Experience Wow 5
Order Again? Yes
4/7/14 at 3:20 pm eastern... CustomInk.com

I have ordered merchandise from CustomInk several times in the past and have been just as impressed each time. Late last year, I needed some baby hoodies for a Partner request, as gifts for employees. You didn't offer anything small enough so I had to go with another vendor. That case of toddler shirts is still sitting here, full. The quality of their shirts was awful, the white shirts were yellowing, and the logo printing was sloppy and unattractive. In contrast, both the shirts I just ordered and all the ones I have ordered in the past, have all exceeded expectations. You are definitely my "go to" vendor and I know not to bother with others.

Diana G. - Office Manager
Pine River Capital,
New York, NY
Overall Experience Wow 5
Order Again? Yes
4/7/14 at 3:20 pm eastern... CustomInk.com

I have ordered merchandise from CustomInk several times in the past and have been just as impressed each time. Late last year, I needed some baby hoodies for a Partner request, as gifts for employees. You didn't offer anything small enough so I had to go with another vendor. That case of toddler shirts is still sitting here, full. The quality of their shirts was awful, the white shirts were yellowing, and the logo printing was sloppy and unattractive. In contrast, both the shirts I just ordered and all the ones I have ordered in the past, have all exceeded expectations. You are definitely my "go to" vendor and I know not to bother with others.

Diana G. - Office Manager
Pine River Capital,
New York, NY
Overall Experience Wow 5
Order Again? Yes
4/14/14 at 9:37 pm eastern... CustomInk.com

The customer service was great and the website looked nice. The hoodies weren't the best quality, but the printing was great, and the packaging prevented them from getting wet.

Rachel B. - Flute Section Member
Moon Area High School Marching Band,
Moontownship, PA
Overall Experience Great 4
Order Again? Yes
4/7/14 at 9:32 am eastern... CustomInk.com

I had good experience with you guys and will order more from u. Hoodies are nicer and soft and the size its right.

Tawnya W.
Arlington, SD
Overall Experience Wow 5
Order Again? Yes
4/12/14 at 1:45 pm eastern... CustomInk.com

So easy to customize and order. The hoodies arrived promptly, and we're very happy with the results.

Matthew W.
EnerNOC,
Boston, MA
Overall Experience Great 4
Order Again? Yes
4/5/14 at 12:56 pm eastern... CustomInk.com

The hoodies are just perfect. The color is just beautiful. Customer service was very helpful and made sure the design was just right. Would have no problem ordering again from custom ink.

Margie M.
Sewell, NJ
Overall Experience Wow 5
Order Again? Yes
4/5/14 at 11:10 am eastern... CustomInk.com

Customink made the process of of ordering hoodies for our local sailing team a breeze! I will recommend Customink and definitely order in the future.

Lynne H.
Eastsound, WA
Overall Experience Wow 5
Order Again? Yes
4/5/14 at 8:12 am eastern... CustomInk.com

The experience has been absolutely great. I was in charge of ordering hoodies for my class, and all my peers absolutely love them. I've been receiving words of praise all week. The hoodies are comfortable and the design came out perfectly - I'm glad your team reached out to help me make the design even better. The customer service has been the best part. CustomInk is so on too of things it's unbelievable. I will without a doubt be ordering again in the future.

Alexander M.
School for Ethics and Global Leadership,
Washington, DC
Overall Experience Wow 5
Order Again? Yes
3/30/14 at 9:52 pm eastern... CustomInk.com

Next time, I know to order a different size down for hoodies.

Melissa B.
Hobart, IN
Overall Experience Good 3
Order Again? Yes
3/31/14 at 12:53 pm eastern... CustomInk.com

You will not find a better place to do business if you are ordering, designing and purchasing shirts, hoodies, hats etc. The staff went out of their way to ensure we got exactlly what we ordered and even gave us advice on the color scheme. Overall the experience was perfect and delivery was extremely fast, I would recommend anyone interested in the service they provide to definetly give them a try and in case you're wondering I was not paid nor did I sleep at a Holiday Inn Express you have my word.

Maltise J.
Fort Bragg, NC
Overall Experience Wow 5
Order Again? Yes