Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.3%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/22/16 at 11:11 am eastern... CustomInk.com

My experience with CustomInk has been amazing! I was able to design a sweet hoodie because of all the stock images available on your website, and it was easy to manage to add colors, etc. Also, I loved that I didn't need to create an account with you immediately. Just got right in to designing different types for my family to choose from! Also, the customer service I received at each turn for my order was out of this world. Josh and Caitlin (?) We're so helpful and knowledgeable! They gave me great pointers about my design and helped me edit and add to my order along the way. I've never experienced such a friendly team. I can't wait to send you all a photo of the family in our hoodies at the lake! I won't hesitate to use you again and will be an advocate for your site:-)

Stephanie V.
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
5/20/16 at 4:44 pm eastern... CustomInk.com

This was the first time we ordered from CustomInk. The experience was great from start to finish. It was easy to custom design our hoodies on the website. The entire order was processed and received just as promised. Will definitely be ordering from CustomInk again!!

Janette H. - Administrative Assistant
Hughes Marina, Inc.,
Williamson, NY
Overall Experience Wow 5
Order Again? Yes
5/16/16 at 9:00 pm eastern... CustomInk.com

One of the best customer experiences i've ever had. You guys did above an beyond to get the product to us on time. Too bad that the hoodies are of such bad quality. It wasn't about the money. Just need a better reflection of the end product.

Micha B. - CEO
San Francisco, CA
Overall Experience Good 3
Order Again? No
5/16/16 at 1:17 pm eastern... CustomInk.com

Customer service was great. Very responsive, helpful, polite, and expedient. The hoodies look great! Lots of fine design options. I am very happy with these end-of-season hoodies for our team. Thanks!

Daphne H.
Boise, ID
Overall Experience Wow 5
Order Again? Yes
5/16/16 at 11:19 am eastern... CustomInk.com

The hoodies and shirts are very high quality fabric/material, and very comfortable to wear. The designs came out BETTER than we even expected! The response and care from the design approval team, and clear/immediate correspondence from who we were working with, was extremely impressive. It's organizations like yours that other internet companies should look towards for doing business.

Kamron K. - Owner
Coders Farm LLC,
Lansing, MI
Overall Experience Wow 5
Order Again? Yes
5/12/16 at 2:35 pm eastern... CustomInk.com

Awesome hoodies!

Jacqueline E. - Teacher
Hermosa Beach, CA
Overall Experience Wow 5
Order Again? Yes
5/8/16 at 12:16 pm eastern... CustomInk.com

This is our second order with CutomInk and we are truly satisfied once again! We started a new business last fall and purchased hoodies and t-shirts with our "original" logo, only to decide to change it a few months later...the "Inkers" were very patient and attentive to my wanting the new logo very precise. Great work!

Kristen K.
Kingsley, MI
Overall Experience Wow 5
Order Again? Yes
5/7/16 at 12:31 pm eastern... CustomInk.com

You guys are great! Been ordering our shirts for years form CustomInk and never ever been disappointed! Aside from the quality of t-shirts, tank tops, polos & hoodies.......your customer service rocks!

Jayne M.
One Lucky Pup,
Charlotte, NC
Overall Experience Wow 5
Order Again? Yes
5/1/16 at 5:43 pm eastern... CustomInk.com

We challenged CustomInk with our last minute changes due to the requirements about the AVID logo. Since the logo is one of the options on your web designer page, I think it would be good for the customer to know that permission will be needed and could delay turnaround times. It may have been there, but I missed it... That said, you were quick to respond, and to integrate the new design and turn it around in time for our field trip. Having the hoodies was a great kick off for our event, it got the students excited from the get go. Great job CustomInk!

Kathleen C. - Teacher
Horner Junior High AVID 7th Grade,
Fremont, CA
Overall Experience Wow 5
Order Again? Yes
5/1/16 at 4:23 pm eastern... CustomInk.com

The shirt is awesome. It is only a base model for what I want in the future. I would like to know if you guys keep past designs on hand so that if I wanted to I could adjust the shirt that was made a bit differently. The shirts ordered will be for a team of people so once we get a final design, we will order a higher quantity. Please email me at dandooku@gmail.com so that I can work with you. We might also be interested in ordering hats and hoodies if we can customize them to our liking

Dan D.
Canton, OH
Overall Experience Wow 5
Order Again? Yes
4/25/16 at 3:59 pm eastern... CustomInk.com

It was a great my only complaint is the waiting for my hoodies

Noah W.
Mustang, OK
Overall Experience Wow 5
Order Again? Yes
4/22/16 at 7:37 pm eastern... CustomInk.com

I've ordered several t shirts and hoodies, and have been more then happy with them. All my family and friends love them also. I've recommended you site to them

Patricia C.
District Heights, MD
Overall Experience Wow 5
Order Again? Yes
4/21/16 at 10:07 pm eastern... CustomInk.com

Kind of a long process, harder than expected, but we were very satisfied with the final product. The hoodies look and feel great. We already want more.

Christian C. - Emergency Medical Technician
Care Ambulance Service,
La Mirada, CA
Overall Experience Great 4
Order Again? Yes
4/21/16 at 2:35 pm eastern... CustomInk.com

The custom shirts and hoodies we ordered are even better than I expected! The images we uploaded are perfect and every single shirt and hoodie were printed exactly how I created them. I LOVE the group ordering option. It was so easy to use and allowed people to submit their own order directly to CustomInk. The e-mail communication for each order, order approval and shipping information was perfect (not an overwhelming amount of e-mails but enough to keep you completely informed). Also, the shipping was even faster than anticipated, always a plus! Thanks CustomInk!

Amanda B.
Bader Family Racing,
Broomfield, CO
Overall Experience Wow 5
Order Again? Yes
4/15/16 at 1:40 pm eastern... CustomInk.com

I called your 800 number to get help adding to different types of products onto 1 order and spoke to Reagan Thompson. She was wonderful! Reagan took the time to make sure my design was aligned correctly and found the products I was looking for. The hoodies and t-shirts arrived yesterday and they look great. Again, I would like to say how wonderful and patient Reagan was with me during the ordering process.

Patty I.
River Vale, NJ
Overall Experience Wow 5
Order Again? Yes