Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.5%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
2/23/15 at 8:56 am eastern... CustomInk.com

I just can't saw enough how pleased we are with our customized Koozies!! Rob in cutstomer service was very friendly and helpful. Overall, our experience exceeded our expectations!!

Holly C. - Assistant
Vestavia, AL
Overall Experience Wow 5
Order Again? Yes
2/19/15 at 10:08 pm eastern... CustomInk.com

It was so nice to work with "sincere" and "real" customer self service when ordering my custom koozies at the last minute! They arrived on time (to the minute!) and they are awesome! Thank y'all!

Danielle K.
Lafayette, LA
Overall Experience Wow 5
Order Again? Yes
2/14/15 at 9:17 pm eastern... CustomInk.com

The website was super easy to use while creating my koozies. I chose CustomInk because of the wider range of fonts and colors. They arrived earlier than the expected delivery date, which was awesome. The koozies came out the exact way the finalized proofs looked on my computer screen. Having a customer service number also helped with specific questions I had, they were friendly and knowledgable. CustomInk is a little pricy but overall it was worth it for the convenience and quality. I will be ordering from them again.

Lindsey K.
Kernersville, NC
Overall Experience Wow 5
Order Again? Yes
2/14/15 at 2:31 pm eastern... CustomInk.com

I love Customink's website! Very easy to use and being able to see the digital proof before purchasing is so helpful! I really love the koozies and can't wait to give them to guests at the party!

Sarah W.
Brookline, MA
Overall Experience Wow 5
Order Again? Yes
2/12/15 at 2:09 pm eastern... CustomInk.com

CustomInk did a fantastic job on my koozies! The website was easy to navigate. The process for creating the product was smooth. I was able to easily save/modify/share the design on my koozie. I will definitely use CustomInk in the future for all sorts of products!

Ashley G.
Arlington, VA
Overall Experience Wow 5
Order Again? Yes
2/12/15 at 11:09 am eastern... CustomInk.com

Customlink...my go to website for Tshirts and koozies.

Cindy B.
Houston, TX
Overall Experience Great 4
Order Again? Yes
2/10/15 at 11:57 am eastern... CustomInk.com

I ordered koozies for my wedding they were alittle more than my budget.. But was totally worth it no one will have the same koozie as me!! Great quality!! And they kept me up to date on what they were doing they the whole process!!

Meghan Z.
La Vernia, TX
Overall Experience Wow 5
Order Again? Yes
2/9/15 at 11:04 am eastern... CustomInk.com

The customer service experience was phenomenal! I was trying to mimic the fonts that I'd used on an invitation when ordering koozies for a shower favor. I couldn't find the exact fonts so I sent Amanda, my customer service rep, a photo of the invitation. Amanda sent the photo to the design department and they were able to match EXACTLY the fonts on the invitation, keeping my design consistent across the shower. The bride (to be) was so impressed! I was so impressed with the customer service level, I will order again. And if able, please pass my thank you on to Amanda. She was so helpful!

Beth S.
Chicago, IL
Overall Experience Great 4
Order Again? Yes
2/3/15 at 3:11 pm eastern... CustomInk.com

Definitely impressed with the koozies, everyone LOVED them!! I would not only recommend them to others, but I will probably order more of them again in the future!

Jane D.
Chatham, IL
Overall Experience Wow 5
Order Again? Yes
1/31/15 at 11:11 am eastern... CustomInk.com

Great website, great staff, easy to use and upload. Not the best printing on koozies.

Greg E.
Kyle, TX
Overall Experience Good 3
Order Again? Yes
1/30/15 at 1:02 pm eastern... CustomInk.com

A very positive experience with Custom Ink. Brody was extremely helpful on the phone and with follow-up. I would definitely use the company again. (And I love the Koozies).

Debbie Y.
Brookeville, MD
Overall Experience Wow 5
Order Again? Yes
1/24/15 at 1:54 pm eastern... CustomInk.com

We got our koozies a week early and they were PERFECT!

Carol J.
Henderson, TX
Overall Experience Wow 5
Order Again? Yes
1/20/15 at 10:23 pm eastern... CustomInk.com

I could not have been happier with the ease and convenience of your ordering process especially the live chat function. Your staff provides excellent customer service and we're very attentive and quick to respond. I ordered photo koozies as a memorial tribute to my father who recently passed and the final product results were beyond my expectations! My family was in tears when they saw them! We could not believe how perfect they were! It was a rush order and the koozies arrived even earlier than expected! I have already placed an order for more!

Erin A.
Hanford, CA
Overall Experience Wow 5
Order Again? Yes
1/20/15 at 6:54 pm eastern... CustomInk.com

Overall, I'm extremely happy with CustomInk. This is my second time ordering for my group and each time I was pleased with the customer service and product quality. This year I used the online chat, website and spoke with a rep on the phone (Audrey) while designing and placing my order. The sales representatives I dealt with were very friendly and knowledgeable. However, I would love to see lower minimum quantities for koozies/drinkwear. A low quantity for slippers would be a great item as well. Regardless, I have every intention of using CustomInk again next year.

Jacqueline S. - Designer
Group Trip,
Evergreen Park, IL
Overall Experience Great 4
Order Again? Yes
1/14/15 at 7:20 pm eastern... CustomInk.com

I could not have asked for an easier experience. I spoke with Rachel (if I remember correctly) out of Reno, Nevada. She was extremely helpful in making suggestions and sending me ideas via email while on the phone with her. After deciding what I wanted I submitted the idea. The email asking for proof approval was sent to me in less than two days and then a notification of shipping was sent just a few days after that. The two boxes of shirts and koozies that I ordered came in about 5 days ahead of schedule which was an AWESOME surprise.

Melva J G.
Oklahoma City, OK
Overall Experience Wow 5
Order Again? Yes