Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    35%
  • Good
    7%
  • Okay
    5%
  • Bad
    3%
and
93.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Custom ink is my go-to. I tell everyone to use the service. I wish there would have been a bigger notification that the koozie I was ordering was not neoprene - I would have switched to a neoprene product since koozies last way longer and are far better when neoprene. I’m sure I’ll order again from you guys. The printing is usually dead on and if it’s not you’ve always made it right.

Overall Experience Good 3
Order Again? Yes
Custom Ink

I would not order Koozies from this site again. We went with Custom Ink purely because they had a font we wanted for our custom Koozie even though they were much more expensive than other sites. The Koozie printing was off-center on about half the products. The text also appeared smaller and less vibrant than the digital proof. Very expensive for a mediocre product that I'm kind of embarrassed to hand out at my wedding.

Overall Experience Bad 1
Order Again? No
Custom Ink

Did my design online and then went to the Custom Ink store and finalized it with sales associate, Hunter Gray. He was able to help me make my multi colored design work well on my t-shirts and then take it to one solid color for my can holders (koozies). Great experience!

Overall Experience 5
Order Again? Yes
Custom Ink

I enjoyed how easy it was to use, the koozies, although very lightweight look fine, just disappointed you did not follow through on the color change.

Overall Experience
No Rating
Order Again? Yes
Custom Ink

Overall, my experience was okay with Custom Ink. Customer service was a bit frustrating when dealing with 4 different people about the same thing. The koozies we ordered for school actually arrived 2 days earlier than the guaranteed date. We were really hoping to have them to sell at our PT conferences and we did! There is not an option for "I don't know" if I would order again. I honestly am not sure if I would or not based on this first experience. I marked yes because I believe in second chances, but I am leery to do so.

Overall Experience Good 3
Order Again? Yes
Custom Ink

I have purchased many items through Custom Ink for a Youth Football & Cheer team to sell in our spirit wear. I am incredibly pleased with everything I have received. Tee shirts, hoodies, beanies, ornaments, koozies and trucker hats...have all been great quality! We had one issue where an order did not have glitter on the logo and it should have....the service department immediately set up a new order for me to correct the issue and I received those items and they were perfect. Katrina Hagen in the Wayne, PA location has been my primary contact and she is wonderful. She follows up to make sure that I am happy with everything I order and is very responsive to any questions or concerns I have. I will absolutely continue to make purchases with Custom Ink.

Overall Experience 5
Order Again? Yes
Custom Ink

The shirts and koozies met my expectations, shirts are comfortable the printing is top rate. the Koozies came out looking great with my logo on them. I would highly recommend you service.

Overall Experience Great 4
Order Again? Yes
Custom Ink

We have been ordering from custom ink for years and have loved all the products! The quality of the tshirts, plastic drink ware, insulated water bottles and koozies were fantastic! Gorgeous looking and great quality!

Overall Experience 5
Order Again? Yes
Custom Ink

I did get my order on time but was not the same picture i uploaded for my Koozies

Overall Experience Okay 2
Order Again? No
Custom Ink

They came shipped in a nice perfect size box. The print was the same as it was looking in the photos. Thank you for throwing in another 8 Koozies to my order of 60 koozies! I appreciate that!

Overall Experience 5
Order Again? Yes
Custom Ink

I’ve created these shirts and Koozies for several years, and they always turn out great

Overall Experience 5
Order Again? Yes
Custom Ink

Always a pleasure working with Custom Ink to get our vision on our koozies. Thank you!

Overall Experience Great 4
Order Again? Yes
Custom Ink

Website is super easy to use. Product and details are perfect. We highly recommend the company and will use again for any future orders. Our Koozies are perfect and we love them! Perfect wedding favor!

Overall Experience 5
Order Again? Yes
Custom Ink

Ty was great to work with!! Made sure my order exceeded my expectations and made sure they came in BEFORE I needed them. My koozies are perfect and I can’t wait to hand them out at my reception!

Overall Experience 5
Order Again? Yes
Custom Ink

Ordered koozies for our wedding as favors, really happy with the design options and final look! It was super easy to customize and find something great.

Overall Experience Great 4
Order Again? Yes