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Uncensored Customer Reviews
Here's what recent customers had to say:
I had a really hard time with the entire order but the support team that I talked to did an amazing job with communicating with me on how to keep the price down and work around my schools outrageous demands. Even though the order got shipped out the day before it was suppose to arrive for out conference it still made it here on time and everyone loves the shirts. Thank you so much for working with me and still getting the shirts to me on time.
Overall I had a great experience especially my rush order came a day before expected. The shirts look great and my team was pleased.
First Church of God in Christ,
What a fabulous experience. I needed shirts in a short turnaround time, and I have been blown away by CustomInk from start to finish. The design and ordering process was easy, and since I needed my order expedited, I even got a text telling me the proof was awaiting my approval. I do a ton of online ordering, and I was totally impressed with their communication and customer service - TOP notch! The order arrived a day earlier than promised, the quality of the shirts was awesome, and the printing was vibrant and professional-looking. I couldn't be happier with the entire process!
I love working with Custom Ink, as they take the time to perfect the design and really make it great. They helped me keep our costs low and my group loves their shirts! The order even came in a day early. We will continue to use Custom Ink for all of our needs.
Marina High School yearbook,
Huntington Beach, CA
I love custom ink! The website was easy to use & the customer service was great! What was most surprising is that the accent marks in some of the Spanish words were placed and that really made everything come together. The order came in a day early which was great! I am completely satisfied with the purchase that I made! I will be using CustomInk again in the future.
Falls Church, VA
CustomInk made me feel like they were the only customer they were dealing with and that I had their undivided attention. E-mails were answered promptly and the tone was friendly. I submitted the order online on a Saturday and confirmed payment on the following Monday. I ordered rush shipment and had the t-shirts on Thursday, one day earlier than promised. The quality of the t-shirts was fine. Everything was printed just as I designed it. The design department of CustomInk made some minor adjustments, which I appreciated. I used CustomInk because my usual local vendor was too slow for me. I wanted a guaranteed delivery date because time was of the essence. CustomInk exceeded all expectations.
Columbia Central High School,
Everything ordered is wonderful and we recieved this before the promised day. Your company and staff ROCK! Thank you, Sherry
Thank you so much for our awesome custom t-shirts! Your customer service was superb. Your staff member who helped me with my design was very helpful, courteous and efficient. We placed a rush on our order and it came on time (a day early actually!). The finished product looks great. The quality of the shirt was just what we were hoping for, and the image looks terrific. Thank you again! We will definitely use you for all of our custom needs.
We had to get 1 week shipping for an event. The proof was sent to us within a day and it arrived right on time! Thank you!
Alpha Phi Omega - WUSTL,
Saint Louis, MO
I'm really serious about this review — I'm writing it a year after my entire experience with CustomInk, so I've definitely had some time to think about it. First of all, I wanted to know more about CustomInk, since I was really looking to save money while still having a great shirt. Customer service was very polite, helpful, and fast. They had almost sold me on buying from the first interaction. Secondly, I wanted to print a shirt with League of Legends champions, which are copyrighted by Riot Games. After getting official approval from Riot, and submitting it to CustomInk, they immediately started putting together my order. They even helped me balance the colours of my design to make the shirt more polished. All told, it shipped within a day of placing the order, and was delivered within 5 days to my friend in Washington, who then shipped it to me. Within 12 days, despite not living in the US, I had my order. Very fast processing and shipping. A year later, the shirt is in lovely condition. The shirt is the same dark black, and the champions haven't worn out at all. The words — printed all over in small and large letters — are no different from last October. To summate: great customer service, helpful design advice, speedy shipping, and a made-to-order product that stays perfect.
I was very very impressed with the customer service of customink. I accidentally put in the wrong address on my order form and within a day an emploee emailed me so the issue could be fixed. It still arrived on time as well, actually earlier than the expected date.
Chanhassen High School Debate,
Thank you for the great experience in ordering our team shirts for cross-country. Our team was excited to receive the shirts and they came almost a week before the expected shipment date! The team was impressed by the professional look of the design, the quality of the shirts and how thick the material was, and also the accuracy of the photo of the design and how they looked in person. We also received the shirts a day before a big invitational which was great timing! Thanks again for the wonderful experience and the overall quality, accuracy, affordability of the order and the great customer service, as we had to call several times with changes to our order. The staff also spotted a problem with our ink selection and even helped us in selecting colors that would come our better with the shirt color we chose. Thank you also for the free and fast shipping! We were very impressed with every aspect of the order!
Awesome! So excited to wear these for family day!
Overall I had a wonderful experience with Customink - I was very impressed by the professionalism and friendliness of customer service and the shirts arrived on the day they were guaranteed. I will definitely order from customink again.
As a graphic designer, I have worked with a lot of print companies. CustomInk was totally the best for knowing exactly where in the process my order was, when it would be printed and I was sent tracking when it was shipped. Everyone that I spoke with was helpful and had great phone presence. The order arrived one day before the date I requested. Thank you, CustomInk!!