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Uncensored Customer Reviews
Here's what recent customers had to say:
Very easy, from the design to working with the designers and the shipping process. Everything was very seemless and we got the our jerseys a day before our guaranteed delivery date and two days before our game.
This was my first time ordering from CustomInk and I am extremely satisfied. I went back and forth with several different customer service reps to get the design exactly right and all of them were very polite and patient. They have so many products and designs to choose from. The shirts also came a day earlier than I expected. I would definitely recommend CustomInk and would use them again. Excellent experience!
Customink makes it SO easy to create shirts! The shirt came in a day before it was expected, and looks fantastic! Will definitely use this company in the future.
West Mifflin, PA
You guys are awesome. I call for fix my address and is was a very quick help and that was great cause I hate to wait. Plus my orders arrived one day before the day that was suppose to arrive. So I really like my experience with CustomInk.
I would hive my overall experience an 8.5 out of 10. I was pleased with the shirts but saw some things that could be improved. Customer service was excellent. For some reason the information provided on the site that tracks the progress of the order was not updated. I called customer service to look into it in fear that my order would not arrive on time. The representative I spoke with was extremely friendly and helpful. She checked on my order and assured me that my shirts had actually been printed already and we're being sent out that day. I blown away when they were delivered to my house the very next afternoon. I will definitely be ordering more!!!
Ink was pale and, despite paying for expedited shipping, the t-shirt arrived a day late.
Once again you came through! I was running out of time to get shirts in time for a relay team that I'm coordinating. Customer service was super helpful in making this happen and helping me navigate having the same colours for both men & women. I paid for shipping (not the super fast shipping, but not the free shipping) and ended up getting the shirts ahead of schedule, which was a relief. We're going to look great race day!
I submitted an order for almost 200 shirts on a Wednesday morning & had them in my hands by the following Tuesday, exactly as promised. Every single person I spoke with a CustomInk was friendly & professional. They all seemed to know exactly what was going on with my order & made me feel like my order was the most important project they had happening that day! When our shirts were delivered & I opened the boxes, I was absolutely thrilled! The design was perfect, my company logo was fabulous & our team members were THRILLED with their shirts. Thanks for contributing to a successful "Go Live" kick-off at our newest location!
Clear Lake, IA
CustomInk was very easy to work with and made the process easy and painless. The shirts arrived a day earlier than expected and were exactly what we were hoping for. Thanks!
GenYES Tech Squad,
The folks working for you are awesome. Everyone that I dealt with was helpful, knowledgeable, and most courteous. I needed the shirts by Earth Day and they were here as promised. I could not have asked for a better experience. I will definitely be ordering from you again!
St. Clement Mary Hofbauer School,
Best company out there! I am so pleased with how the shirts for my daughters disease turned out! We all can't wait to wear them for awareness day! Thank you custom ink for doing such an incredible job!
It was pretty solid from the design being executed to the accurate day of delivery.
The customer service walked me through and made corrections on my uploaded custom design (after receiving my consent and approval) that helped the final design a bunch. I was concerned until their personal art team reviewed it, made necessary changes and showed me a final result before moving ahead. They also realizes that I only needed 2 colors instead of 3 (because the base color of the shirts-black- filled in as the 3rd) and refunded me $30. Super fast and prompt shipping. Came the next day after receiving email that order had been shipped. My experience with custom ink was nothing short of EXCELLENT!
Really awesome, satisfied customer since Day 1! Thank you for your commitment to excellence
Fort Lee, NJ
I have been very impressed with the customer care. As a designer and someone passionate about serving people, I would love to work with the team at customink some day! Y'all are very awesome!