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Uncensored Customer Reviews
Here's what recent customers had to say:
I don't understand why you guys charge so much for 3 day shipping. I did the free 2 day shipping and got it just as quick
Great experience ordering! Fast shipping, arrived a day early! Quickly resolved a technical issue I was experiencing. Can't wait to order more shirts with my inappropriate designs,
Our consultant - Alex was excellent, even making adjustments to our order a day later.
The customer service was very good, but not timely enough to be excellent. I had several different people throughout the process and I think it would be easier to deal with just 1. There were delays in responses that held up the process and made it more stressful as to when I would receive the shirts. They did arrive the day I needed them, so it worked out. I would have liked to have them a bit sooner just to relax.
From the first moment to the last, (and I had to change a size) you all went above and beyond my wildest dreams. Top quality service and top quality tees. Please keep me on your text site. I will use no one else. Alex went above in designing our family shirts. You have a totally happy family with us. One last note my order including the order change came in a day early what a relief. Thanks Rita Skemp
Ben from Custom Ink is what made this product possible! I was so impressed with his kindness and flexibility towards the changes that needed to be made regarding copyright and desires for the design. It's not every day that you get an employee who is as welcoming and friendly like him. The final design looked almost identical to what I had originally pictured for the shirt. This was my first time ever ordering something from Custom Ink, and now I will definitely be purchasing from here again! so thank you Ben and his art team!
I love creating t-shirts on your website and being a customer as well. If you have a delete button on the website it make my day so much smoother.
I was really impressed that the team noticed these shirts were for a wedding, and made a special note of congratulating the couple on their special day. It really made me feel like we were working with PEOPLE, rather than a computer or website.
My whole section was flipping out! They all put them on and we looked awesome at the pep rally that day.
WHS Marching Band Flute Section 2015,
My CustomInk experience was great overall! The group order form was a lifesaver and the bulk pricing made a huge difference. The guaranteed ship date is no lie (our shirts came a day early) and their customer service is unrivaled. Everyone I spoke to (or chatted with) was friendly and genuine, and the quality of our shirts pleased everyone in our group. Be aware that collegiate licensed may be subject to branding guidelines set forth by the colleges themselves and that it may take longer than you'd like to receive your picture proof email. :) But in the end, the lightning-fast shipping and the high-quality final product that arrives at your door makes it all worth it.
Liberty University Admissions Verification,
I have used Customink for three orders. The last order was the first time I submitted actual artwork for them to duplicate. The proof the artwork came back the next day and I placed an order. Decided to make some changes, so I called and customer service was excellent. Received the proof on all the products and submitted the order. The order was received two days early from the estimated date.
Yay for CustomInk! My order arrived the day after it was sent, and everybody who ordered a shirt was pleased.
LUC Classics Club,
Very good, quick customer service. Everything was as expected and delivered a day early
We received great customer service with some suggestions to perfect our design which she then executed for us and we were able to review online. Our super rush arrived a day early! We would definitely order again. Thanks CustomInk!
San Francisco, CA
Outstanding!!! Shirts ironed out perfect ;). I was a little concerned when my shirts didn't arrive together ( different designs ordered separately with same guaranteed delivery date ). I expressed my concerns and got an email! And sure enough the other shirt came on time as they used next day shipping to make sure it was here by their guaranteed date!! . I definitely recommend this company!