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Uncensored Customer Reviews
Here's what recent customers had to say:
Great company, great customer service. Got my order a day early.
Berwyn Heights, MD
Very happy that even though my order went in a few minutes past the 2pm deadline, I was able to still get 3 day shipping.
Fifth Generation Holdings,
Los Angeles, CA
Liked design options and experience. Disappointed with shirt sizing comments that prompted me to upsize, which was a mistake. Paid extra for one week shipping and it arrived in time, just one day after promised.
This was for my high school teams senior day. The shirts turned out great looked great and very comfy the only thing off was the sizing but still overall great job!
Rice Varsity Girls soccer,
Easy to design and it was fun to move things around and change it so that I had exactly what I wanted. Excellent quality clothing and it arrived the day before it was promised. I would not hesitate to do this again.
Round Lake, IL
website chat / and I called were both AMAZING - rep told me it would be there a day before it said on the website and IT WAS - I was very happy about this!
LOVE LOVE LOVE Custom Ink! I will never go back to having to deal with regular tee-shirt printers again. This is why. 1. You worked out the workflow for users and made the website was easy to use 2. Feedback on my design (for me to see) was immediate 3. I could engage someone on chat! (hate having to call. and Mauricio is really nice!) 4. LOVE that feedback loop where you guys check my design, get back to me in a day (less), get sign off, then proceed. Makes me feel so much better someone's eyeballing my crapping design and making it pretty! 5. Got my tee-shirts in time. YOU GUYS ROCK! Thank you thank you thank you.
Mountain View, CA
It took a few tries to get the hang of the design process, I think with some practice it will be easier and we can make something that is a bit more intricate. The ordering was simple and we had asked for 7 day shipment and it came in 5 days which was wonderful. The prices are very reasonable. We will be using Custom Ink again for our senior year T-shirts.
Newtown High School,
Sandy Hook, CT
Custom link has a fantastic business model. I was really impressed with the almost immediate contact to work closely with me after I submitted the order, followed up th next day with a proof to review. The order was hipped in a few days, so I got it much sooner than promised. There is absolutely no aspect of Customlink that disappointed me. Great Job!!!
Custom ink helped me with my order every step of the way. They called to help me fix a mistake, reassured that everything went smoothly and even delivered a day early! I HIGHLY recommend them to anyone! Thanks so much!
The site was fun and easy to use. I had a blast designing the t-shirts for my husband and I to wear during Senior Night for our son. It'll be his last varsity football game at home for high school so we wanted to show our support in a fun way. I was extremely happy with the way the shirts turned out. And delivery was even a day earlier than I expected!!
Everything was made so simple on the site. It wasn't complicated to design or order the shirt. I would recommend the site to everyone. AND THE AHIRT ARRIVED A DAY BEFORE THE ORIGINAL ESTIMATED ARRIVAL!!! Great!!
The customer service was AMAZING. I was very impressed. They even took ownership for the product not arriving by the guaranteed date (even though it was a licensing issue that could not be helped). The digitally printed image had patches in the design and pieces started falling off the day I wore it, but it's not too bad. If not for that, I would've given a WOW! instead of Good on the next question.
The site was easy to use, the contact with employees was quick and helpful, the shirts arrived before the promised day, and they looked fantastic! Very satisfied with the entire process! :)
Francis Parker School,
San Diego, CA
WOW! Custom Ink made me look like a rockstar!! This was put together in very short order. The designers and customer service reps were on the phone with me a few times as I was working to create the design, giving me details about printing options, multi color uses, etc. We eventually went with full color front and b/w back and modeled pricing options to include a likely rush upcharge--PS on that--10% surcharge for guaranteed one week delivery??? Too cheap by half. But amazing and well worth the prize. It arrived a day before the guaranteed delivery date--6 days after I placed the order.
Morris Area Society of Homebrewers,