Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    5%
  • Okay
    3%
  • Bad
    1%
and
97.1%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 9:04 am eastern... CustomInk.com

I was very impressed with the personal service I received via Chat to work on and complete my order. I had uploaded an image that had colors that were not able to be done the way they were printed (shading of colors) and the rep explained that to me but that their artists would rework the image so that they could do it and still make it look good. This concerned me a little because I also had to still pay for this up front. But when I inquired as to what happens if I don't like the proof that I had already paid for she said "we'll change it until it's right!" She got the order all set up for me and included a link so I could go right to the ordering page and finish my order. The next day I found out I needed to up the number of hats I ordered and they emailed back within 1/2 hour on a Saturday confirming this. The hats were done and shipped very quickly and they are excellent! This is the third time I have used Custom Ink and have been very happy with them each time.

Kim M.
Appleton, WI
Overall Experience Wow 5
Order Again? Yes
Yesterday at 10:53 pm eastern... CustomInk.com

I will certainly use CustomInk in the future. I asked them to changes to my own design, and they were both quick and kind in responding. When I called in, I spoke to a human immediately instead of having to wade through teleprompts, and the CustomInk team member listened to all I had to say, then was easy to understand during their response. The quality was much better than what I had previously received with another custom printing company. My order arrived a day early, and that was awesome!

Matt S.
Edinburg, VA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:33 pm eastern... CustomInk.com

CustomInk was quick to implement any changes and respond in a timely manner. Order arrived a day early despite several changes due to quick response time, thanks!

Ruth T. - Teacher
Hansberry College Prep,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
Yesterday at 6:46 pm eastern... CustomInk.com

I was a little worried if the shirt would arrive on time since it shipped on the last day it was guaranteed to arrive by (a bit disappointing it took so long). However, it did arrive on time. The shirt is true to color and good quality, and the printing is exactly as designed.

Christina C.
Kingsport, TN
Overall Experience Great 4
Order Again? Yes
Yesterday at 3:49 pm eastern... CustomInk.com

I love the shirts. They are exactly what I needed. Pricing was a little more than I had hoped, but I understand as my order was only 6 shirts total. You do guarantee a delivery date, and have met that. I think I just got a little nervous being that the shirts didn't ship until a day or two before. It just cut it a little close, but I am thankful they arrived on time.

Shiloh L.
Mount Dora, FL
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:50 pm eastern... CustomInk.com

Everything was good other than the discoloration and stain on both shirts, but your customer service is A1!! They responded immediately and worked it out to reprint and get them sent so I receive them the day before I need them, so I'm hoping these shirts won't be messed up!

Rachael S.
Bethune, SC
Overall Experience Good 3
Order Again? Yes
Yesterday at 11:25 am eastern... CustomInk.com

You guys have the best customer service I've ever seen. I worked with someone named Jessica Day. She was so helpful and patient.

Megan T.
Copperas Cove, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:19 am eastern... CustomInk.com

I got my order in time for my event, but I was a little annoyed with the date I received my order. I put a one week rush on my order, meaning it was guaranteed to arrive in a week, but it didn't. I receive my order the day after the guaranteed delivery date.

Roxana F. - President
William & Mary Fencing,
Williamsburg, VA
Overall Experience Great 4
Order Again? Yes
Yesterday at 10:21 am eastern... CustomInk.com

CustomInk has some of the best customer service I've ever received when placing an online or phone order. I needed a rush delivery of only 2 custom Tshirts – each with their own front and back design – and the reps I worked with, Brittney (online) and Carla (over the phone) were completely amazing. Brittney was able to set up an order for me that looked impossible from the options readily visible on the website, and she worked with me in real time while I uploaded and adjusted my art. She then recommended I call in so that I could arrange both shirts to be in the same order to save on shipping. When I called I spoke to Carla, who was friendly, clear, and equally as helpful in setting up my order and processing my payment. My shirts arrived a day early and I couldn't be happier with the result in such a short timeframe. I would recommend CustomInk to absolutely EVERYONE.

Jennifer Q.
Brooklyn, NY
Overall Experience Wow 5
Order Again? Yes
5/26/16 at 11:14 pm eastern... CustomInk.com

When I first tried to order on-line I kept getting "cookie" error notices. After I emailed for help I got a response right away with a phone number call and get assistance. I really appreciated that. I let the idea go, but weeks later I went on-line and was able to place my order in time for Father's Day.

Roberta T.
LA Mesa, CA
Overall Experience Great 4
Order Again? Yes
5/26/16 at 9:54 pm eastern... CustomInk.com

I loved it bought my son a custom shirt and delivered the day expected! Looked great I will buy my other son one soon! Great job

Daniel H.
Atkins, AR
Overall Experience Great 4
Order Again? Yes
5/26/16 at 7:07 pm eastern... CustomInk.com

Our faculty are so pleased to have something like a uniform to where at school. No more ruining personal clothes with school projects. It's fun to see which teachers will choose the same color to wear on any given day.

Nancy D. - School Director
Felicita Montessori School,
Escondido, CA
Overall Experience Wow 5
Order Again? Yes
5/26/16 at 1:51 pm eastern... CustomInk.com

My shirt was amazing! Shipping was really quick and it arrived in perfect condition! The employees wrote a really nice message on my recipt and that made my day! I would rate this 5 stars and I will definitely order from CustomInk all of the time.

Luke R.
Overland Park, KS
Overall Experience Wow 5
Order Again? Yes
5/26/16 at 1:17 pm eastern... CustomInk.com

It arrived right on the day it said it would, and the quality of the shirt was high and matched my design to the T!

Kristin B.
Hoschton, GA
Overall Experience Great 4
Order Again? Yes
5/26/16 at 12:19 pm eastern... CustomInk.com

Great experience!! Shirts came a day before guaranteed and exactly how I wanted them. No complaints at all!

Ali N.
Delmar, IA
Overall Experience Wow 5
Order Again? Yes