Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.9%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/3/15 at 10:29 pm eastern... CustomInk.com

I love my 2XL hoodie. I'm wearing it now. My 12U softball girls love theirs as well. A heavier weight hoodie may have served better so I will keep that in mind for next time.

Carl S. - Assistant Coach
Windsor Lightening Softball,
Stewartstown, PA
Overall Experience Great 4
Order Again? Yes
9/28/15 at 8:42 am eastern... CustomInk.com

My softball team has been getting your shirts for years. Always decent. I've ordered a few shirts recently and I have been happy. This shirt was so bad that it'll probably prevent me from ordering from you in the future. This 2x shirt could be better used to pitch a tent.

Chris B.
Philadelphia, PA
Overall Experience Bad 1
Order Again? No
9/27/15 at 1:16 pm eastern... CustomInk.com

Today was our first softball game using the jerseys. When i received them in the mail two weeks ago I took the first one out and looked at it and I was pleased. Today as I handed them there was about 5 jerseys in which the numbers were peeling off. I was upset because we upgraded from last year to get the better shirt and these are unwashed and numbers already falling off. It makes me even more concerned as to what's going to happen to the rest of them after they are washed. I have order shirts in the past and have never had any complaints. If there is anything you guys can do to rectify this it would be greatly appreciated.

Jonathan C. - Captain
Giovannis Cocks Softball,
Thomaston, CT
Overall Experience Okay 2
Order Again? No
9/24/15 at 12:02 pm eastern... CustomInk.com

All in all, the shirts are pretty good. They'll be nice for the softball tournament I'll be playing in. If the numbers were all in perfect alignment then these would definitely be a "WOW"

Garrett P. - Coach/Manager/Player
Slowpitch Tournament,
Sacramento, CA
Overall Experience Good 3
Order Again? Yes
9/18/15 at 11:43 am eastern... CustomInk.com

The people at Custom Ink were some of the most thoughtful and friendly customer service people I've ever dealt with. Throughout the entire process, I felt like a VIP. They made everything so easy for me by emailing me directly rather than asking me to navigate through a website to find the information I need. I can't wait until next softball season to order more shirts!!! Thank you!

Nadine B.
Columbus, OH
Overall Experience Wow 5
Order Again? Yes
9/15/15 at 11:18 am eastern... CustomInk.com

I recommend CustomInk to anyone who asks. Four years and counting, they have provided us with exceptional jerseys for our fall softball team. We'll be back in 2016!

Leah B. - Captain
The 2015 Warrior Heroes,
New York, NY
Overall Experience Wow 5
Order Again? Yes
9/15/15 at 12:34 am eastern... CustomInk.com

I thoroughly enjoyed the process of making different shirts for my team, and then I enjoyed and appreciated an incredible amount the personal message that I was sent! My t-shirts were for my intramural softball team, and somebody recognized that and emailed me to wish our team good luck, and that was awesome! Thank you so much!

Andrew H. - Captain
Baby Got Bat Softball,
Athens, GA
Overall Experience Wow 5
Order Again? Yes
9/10/15 at 11:08 am eastern... CustomInk.com

I have used CustomInk many times and have always been pleased with the final product. When I sent in this year's softball jersey design, I had uploaded my own image and I didn't realize that it was copyrighted and not available to use on the jersey. The customer service rep I worked with, Mutsa, was fantastic in reaching out and providing alternatives. When we couldn't find one to my satisfaction, she had the in house art team design it themselves and get it done in record time. I truly appreciate the effort and turnaround!! LOVE the jerseys.

Jc L.
Boston, MA
Overall Experience Wow 5
Order Again? Yes
9/7/15 at 11:22 am eastern... CustomInk.com

Extremely satisfied, Needed jerseys for my softball team on short notice, CustomInk came through with a great looking jeresy in exactly the time they guaranteed, I will be using CustomInk in the future for all my custom jersey/shirt needs, Thanks!!

Jared K. - Community Projects Manager
Bullseye Indoor Pistol Range,
Bradenton, FL
Overall Experience Wow 5
Order Again? Yes
9/6/15 at 12:55 am eastern... CustomInk.com

Customink always delivers the best products for me. That's why I am a consistently returning customer every softball season

Chris N. - Coach
Thornton, CO
Overall Experience Wow 5
Order Again? Yes
9/1/15 at 12:58 pm eastern... CustomInk.com

I'm very happy with my custom ink order I ordered 13 shirts for my softball team the print and customer service was great I ordered a cheaper lower quality shirt and it is still a good quality but next time I will spring a few extra bucks for a higher quality fabric overall great experience and will order again

Birmingham, AL
Overall Experience Great 4
Order Again? Yes
9/1/15 at 11:23 am eastern... CustomInk.com

Great customer service, fast responses, production and delivery. All set for our big softball tournament thanks for CustomInk

James M. - Coach
York, PA
Overall Experience Wow 5
Order Again? Yes
8/21/15 at 4:25 pm eastern... CustomInk.com

Amazingly fast awesome service ! Thanks for making my volunteer softball shirts a huge hit !!! Will always use custom ink in the future !

Jamie K. - Store Manager
Starbucks Coffee Co.,
Piscataway, NJ
Overall Experience Wow 5
Order Again? Yes
8/18/15 at 11:15 am eastern... CustomInk.com

The shirts were great quality for the price, But it would be great if you had more sports design options as far as adult slow pitch softball jerseys.

Stacy K.
Clarksville, TN
Overall Experience Good 3
Order Again? Yes
8/16/15 at 12:56 pm eastern... CustomInk.com

My overall experience with CustomInk was actually SUPERB! I put together a softball reunion for our town, with many girls coming to it who hadn't played it 20-30 years. I loved how the girls could order their own shirts and pay for them on their own. Every single time I hopped on to the chat feature with a question, your staff handled it fast and correctly every single time: good lord, why can't cable or phone or any customer service be this great! really! thank you so much, and I can't wait to already use your company for next year's softball reunion game: I already know to use your sister site for sponsors, and I want to order tank tops and tees, and let the girls pick which they'd prefer. My overall experience, again...was SUPERB. thank! :)

Katherine B.
Oglesby, IL
Overall Experience Wow 5
Order Again? Yes