Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.3%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
4/19/14 at 11:11 am eastern... CustomInk.com

Amazing is all I have to say! First time I ordered shirts from a company and have no mistakes what so ever! Very great customer service! I once got an email from a woman from Customink just to wish us good luck on our softball league this year, nothing to even do with the shirts! This is a company I will use time and time again, fantastic business, and fantastic product quick to your door!

Kenneth L. - Head Coach
Bergquist Softball,
Toledo, OH
Overall Experience Wow 5
Order Again? Yes
4/18/14 at 5:14 pm eastern... CustomInk.com

I ordered shirts for the school softball team coach. They came out great and for a fair price. The kids absolutely love them, and i even had some other teachers ask if they could buy one.

Keegan F. - Coach
Dunbar Dragons Softball,
Laveen, AZ
Overall Experience Great 4
Order Again? Yes
4/19/14 at 10:44 pm eastern... CustomInk.com

Thrilled with the quality of the shirts, printing, website design experience, ordering, and the shirts were a better quality than expected! I even received the shipment earlier than expected! All in all a great experience - as have been my previous orders with CustomInk! Thank You and God Bless, Bobby Hearn Grace Gospel Church Softball Coach

Taunton, MA
Overall Experience Great 4
Order Again? Yes
4/11/14 at 1:05 pm eastern... CustomInk.com

Loved it! Ordered shirts for an intramural softball team and we can't wait to wear them!

Ashlynn D.
Newark, DE
Overall Experience Wow 5
Order Again? Yes
4/14/14 at 2:17 pm eastern... CustomInk.com

Everything was smooth! Shirts for our softball team showed up early and are awesome! Design process to delivery and everything in between was wonderful. Thanks CustomInk!

Jared G. - Broker
All Family Real Estate & Investment, LLC,
Marysville, WA
Overall Experience Wow 5
Order Again? Yes
4/14/14 at 11:31 am eastern... CustomInk.com

Everything is great. I really love your service. My only wish is that I could order small batches of numbered jerseys. I run a softball team. Each year we have 1 or 2 new guys on the team that need a jersey with a number. Having to order a minimum of six shirts however is a real pain in the neck (and a waste of money and shirts). It would be really great if we could get some kind of consideration for this given that we've ordered 3 dozen jerseys this same design over the last several years from you.

Jonathan B.
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
4/8/14 at 1:08 pm eastern... CustomInk.com

Needed jerseys for a lawschool softball tournament. Ordered them about a week before the tournament and talked to someone who was nice enough to charge us only the rush fee instead of super-rush because we fell just outside the rush window. Then..four days before the jerseys were supposed to be delivered (three days after the order went in), I got a call telling me I needed a license from the school to use our design. Since call came in at 5:30pm on a Monday, it was outside normal business hours and I wasn't able to get in touch with anyone from the school that day. I found the 5:30pm call a little ridiculous and wasn't sure why they didn't get in touch earlier in the day. Turns out I didn't even need permission from the school, which was relayed to CustomInk the next day, but now there were only 2 days before the jerseys were supposed to be delivered. So, of course we started panicking. But Mike from customer service was THE BEST. He double checked on the order for us, called us to keep us updated on the status, and went out of his way to make sure we got the order on time (which included changing the state it got shipped to). SO, while we got a little annoyed with the licensing thing, the level of service afterwards was fantastic. Thanks Mike!

Elizabeth H.
Cleveland, OH
Overall Experience Great 4
Order Again? Yes
4/12/14 at 11:18 am eastern... CustomInk.com

Absolutely love the products. I own a small production company and deal with clients ranging from softball team to rock bands. I have been using your service for many years and will continue in the future. Rachel J. is great to work with and she was a trooper on the phone. I enjoyed her enthusiasm and level of knowledge and expertise. I will be back for more shirts.

Rod G. - Owner
Salem, OR
Overall Experience Wow 5
Order Again? Yes
4/10/14 at 12:23 pm eastern... CustomInk.com

I can say nothing bad about my first experience with CustomInk. Our Softball shirts were as designed and looked awesome. The softball team and spouses love them. One complaint. We wanted to speed up the delivery but the cost for the expedite was a bit extreme for 10 shirts according to our group which was at $50.00. I recommend to all to purchase shirts from CustomInk. Honestly the pricing to have a custom shirt made can't be beat. CustomInk did an awesome job and we saved about $20 per shirt compared to other websites and brick and mortar stores with our design (believe me I searched and compared a plethora of stores).

Bale L.
Marysville, WA
Overall Experience Wow 5
Order Again? Yes
4/11/14 at 4:27 pm eastern... CustomInk.com

Great customer service. Amanda suggest a flip of the ink/t-shirt colour which ended up looking fantastic. Really appreciate the time that the artists put into the creation of the shirts. My softball team orders from CustomInk every year and is disappointed.

Madeline H. - Captain
Untouchaballs Softball Team,
Ottawa, ON, Canada
Overall Experience Great 4
Order Again? Yes
4/8/14 at 12:45 pm eastern... CustomInk.com

Wonderful experience as always. Custom ink is the exclusive website for our teams coed softball needs. Keep up the good work!

Curtis N.
Team #Hashtag,
Brentwood, TN
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:50 pm eastern... CustomInk.com

It was Great. The customer service reps that I worked with were GREAT! Very helpful and knowledgeable. My husband is even ordering shirts for his softball teams because we were very pleased! Great Job! Thanks!

Kimberly K.
Saint Leonard, MD
Overall Experience Wow 5
Order Again? Yes
4/10/14 at 11:43 am eastern... CustomInk.com

I've been working with customink for 3 years now and I would never go anywhere else. Their customer service is second to none and the final products which I receive for my softball jerseys are always top notch. Thank you so much customink, you have a customer on your hands for many years to come!

Joe Z.
Sauk Rapids, MN
Overall Experience Wow 5
Order Again? Yes
3/29/14 at 11:37 am eastern... CustomInk.com

Marc, This is the first time I ordered from your website. I ordered 20 uniform shirts formy adult softball team. I uploaded my sponsors logo that I copied and pasted from the internet. When I received my shirts 2 days early, they were just in time for our first game. My sponsor, who plays on my team, was very impressed with the application of her logo and the quality of the final product. Thank you!

David H.
Weeki Wachee, FL
Overall Experience Wow 5
Order Again? Yes
3/27/14 at 11:10 am eastern... CustomInk.com

CustomInk exceeded all expectations. Te customer service was phenomenal. They even wished us a great season because my shirts were for a softball team. They were also incredibly efficient and remained in contact with me throughout the entire ordering and delivery process. I was always in the loop with what was happening with my shirts. CustomInk also has great designers that suggested some changes after I submitted the design, and their ideas took the shirt design to a whole new level! I was incredibly and sincerely impressed with CustomInk and will definitely use their services in the future for any and all tshirt making needs I may have.

Sarah J.
Lincoln, NE
Overall Experience Wow 5
Order Again? Yes