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Uncensored Customer Reviews
Here's what recent customers had to say:
I had to call customer support about something with shipping my order in time for a sorority event and the woman who answered my call was the sweetest. She helped get it all sorted out and understood my stress. They were on top of it!
Sigma Kappa,
Muncie, IN
I have used Custom Ink for over 13 years. I designed my first order when I was in college for my sorority and have used Custom Ink for many projects/events over the years. The website is super user friendly and the templates are a great help. They are quick and efficient. 10/10!
Long Beach, NY
Custom Ink is so great. I have used them for sorority t-shirts and shirts for my employer. We love the user friendly website and design lab. Also the quickest and easiest delivery system. Thank you!
Lakeland, FL
I would suggest more transparency on the fact that if the design includes the name of a sorority there will be a wait time before production can begin because it needs to be approved. I was not made aware of this until after my order was placed. I would not have paid for the fastest shipping if I had known it would still take extra time.
Delta Gamma,
Portland, OR
The entire process was extremely smooth. I was able to easily upload my desired design to the website, then after that they went through to process of getting it licensed for me. My sorority denied licensing due to our initial choice being a cropped sweater. I then received a call from custom ink to work out our best route, and they were able to help me make the best decision for my order. It was extremely easily. My sweatshirts arrived literally 3 days later. I was so impressed. They also look absolutely amazing. The sweaters are soft. The printing is extremely high quality. Overall it’s just a really good products that has really good customer service behind it.
Zeta Tau Alpha,
Las Vegas, NV
Simply delightful! I will use again for my sorority and recommend to others.
Eta Phi,
Glen Allen, VA
Everything met mine, and my sorority sisters expectations phenomenally!! Everyone was ecstatic about how soft the shirts are and the sizing is perfect! Thank you for helping us with our rush season! From start to finish the process of ordering was super easy and it was very much appreciated how much we were kept in the loop through the creation and shipping and delivery process! Thank you so much!
Alpha Sigma Pi,
Belmont, NC
Our professional sorority loves our chapter shirt. Thank you!
Buchanan, VA
I love custom ink , they always deliver. The only thing I could say is I wish they had better coupons discounts. My sorority had a fundraiser where we sold 3 different shirts(same design 3 different colors). Unfortunately, because of the different colors in the design I was force to place 3 orders which was very expensive. Wish there was a way to change the colors at the same price Otherwise they are PERFECT!!!
Lambda Kappa Omega Sorority,
Philadelphia, PA
I have used custom ink many times and every time i am surprised at the level of attention and customer service we receive. I have used them from college sorority tee shirts to corporate swag and you guys never disappoint. I am hoping to move all of our companies custom work over to custom ink.
Hanover Research Council,
Arlington, VA
Thank you so much for making my sorority big little reveal so special! I cant wait for everyone to see my shirts because they are literally amazing!!!
Tucson, AZ
I ordered these decals as a sorority fundraiser and had to go through getting the design approved but the staff was really helpful and responded fast. Package got here before the estimated ship date so we were able to sell even more
Zeta Phi,
Weatherford, OK
Overall, the creating and ordering process was very well to navigate. It was great a friend who designed the shirt and was able to share the design with me and I placed order and location. There was a small problem because I used the term "Delta" one of the greek letters in my sorority and they contacted me to tell me they might not be able to make the item due to copyright. (this should be flagged once someone uses a Greek word). The design was approved quickly after I explained additional information. The issue came when I got the item. It feels stiff and hard. It will not be comfortable to wear at all. I wonder if this because it is a larger item or because it is cheap. $30 is a lot of money for a shirt, the quality should be better. I am not pleased with the outcome. Thank you
College Park, MD
custom ink was really easy to use! very quick work and fast delivery! can’t wait to show off these shirts for sorority recruitment monday!!!
Delta Zeta,
Fairmont, WV
Customer service was a pain in the butt and were generally unexperienced. Made a stereotype of my sorority even when we were not of a national chain, thus the typical rules would not apply. Kept mistaking us for a national organization and tried to claim that we were of a certain chapter. Just icky.
University of Redlands,
Redlands, CA