Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.9%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
11/17/15 at 4:28 pm eastern... CustomInk.com

CustomInk is the best company I've worked with so far as apparel chair of my sorority. The delivery date was a week EARLIER than expected. They are fast, reliable, and easy to work with. The customer service is outstanding!! I am so impressed with CustomInk and will continue to get my apparel from them.

Taylor T. - Apparel Chair
Alpha Sigma Kappa,
Oklahoma City, OK
Overall Experience Wow 5
Order Again? Yes
9/7/15 at 11:33 am eastern... CustomInk.com

I've never had an issue with customink. I order for my sorority and the shirts always come in time for our events. We love the option to use Pearup.com and save some money too! I highly recommend it.

Rachel M. - president
Sigma Alpha Chi,
Kenosha, WI
Overall Experience Wow 5
Order Again? Yes
8/17/15 at 11:13 pm eastern... CustomInk.com

I had a slight problem with my order and I emailed customer service about it. They immediately and PERSONALLY got back to me about my issue and even corrected it and sent me a new shirt free of charge. I asked them to change the size as well and they were also happy to do that. The shirts are lovely and came in exactly when they said they would and I love them! Belinda was nice and helpful and made sure I was satisfied. Thank you so much customink! I will recommend you to my sorority and tell everyone I know how great your product and customer service is. Kudos to you! Keep up the great work!

Molly R.
Conway, NH
Overall Experience Wow 5
Order Again? Yes
8/3/15 at 11:37 am eastern... CustomInk.com

I have NEVER had anything but positive interactions with the CustomInk staff. I was the merchandise chair for my college sorority for three years and know how unique that is! My orders always look amazing and you really can't choose a bad product from their lineup. I am currently wearing a CI shirt that I designed and the quality of screen printing is excellent (and this shirt was from a two-shirt order). Shipping is prompt and often packages arrive before they are expected. The new option to have people in a group pay for their own shirts has been very helpful, as well.

Kate G.
Ashland, OR
Overall Experience Wow 5
Order Again? Yes
7/24/15 at 11:22 am eastern... CustomInk.com

CustomInk did an awesome job! I realized two weeks away from an event that I needed 15 t-shirts printed for my sorority and I didnt think I could get them in time. Someone suggested CustomInk, and my t-shirts were designed, printed, shipped, and delivered within a week. They look and feel awesome!

Leah M. - Regional Advisor
Kappa Beta Gamma,
Salem, NH
Overall Experience Wow 5
Order Again? Yes
7/13/15 at 3:23 pm eastern... CustomInk.com

I especially love the care and concern the staff showed me in getting my order correct. I will use them over and over again. I plan to show my sorority sisters as well!

Corazon A. - Expansion Advisor
Kappa Epsilon PSI,
Copperas Cove, TX
Overall Experience Wow 5
Order Again? Yes
5/29/15 at 12:18 pm eastern... CustomInk.com

My overall experience with the staff of CustomInk, from confirmation of the design, until shipped to my door, was absolutely amazing. Mariam Halstead always responded to my questions and emails very quickly, and was able to oversee some adjustments to the design, which turned out perfectly! These shirts were made for me, my older siblings and niece and nephews for our youngest brother's high school graduation. I am beyond excited to wear my CustomInk T-shirt to the graduation and see his face when we show him what's written on the back. As another surprise, I made him his own shirt to wear when he goes off to college. I cannot thank you all enough for the wonderful experience, and will definitely be sharing my experience with my family and friends. Thank you all, Ko'olinalani Lua PS. My sorority used this site quite often when I was in college, for recruitment shirts, and other event shirts, and every time we received the orders, they were always a success.

Ko'olinalani L.
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
5/2/15 at 1:55 pm eastern... CustomInk.com

GREAT customer service. I wish I could thank the reprsentative who helped me again, because he was so helpful. Shirts turned out great, got here on time- my whole sorority LOVED them. Thanks Custom Ink!

Kristen C. - T-Shirt Chair
Alpha Delta Pi,
Buckhannon, WV
Overall Experience Wow 5
Order Again? Yes
4/7/15 at 8:26 pm eastern... CustomInk.com

Honestly, when I first started designing, I was so overwhemled... But I found this website where all the fonts and clipart were in one place, and it was easy to make my idea look professional with just a few clicks. The koozies I ordered turned out so beautifully that I'm temped to hang them on my wall. I liked that Customer Service checked in with me to ensure that the design I whipped up was in fact the correct design, and to let me know that my order was processing. I ordered 100 pieces for my sorority Formal as party favors, and I'm pleased to say that each and every piece is perfect. I cannot wait to present them to my sorority sisters.

Camille M. - Social Chair
Alpha Xi Delta,
Richmond, VA
Overall Experience Wow 5
Order Again? Yes
3/29/15 at 11:21 pm eastern... CustomInk.com

I had a great experience! I was put in charge of ordering T-shirts and koozies for a sorority reunion and was very apprehensive as to how I would come up with something that everyone would like. The website was so easy to use and made making both products perfect. I called when I had a question about the fabric of the t-shirts and the woman I spoke with so helpful and knowledgeable. By the time I was finally ready to order I was confident that everything would turn out exactly how I imagined. Everyone loved their shirts and koozies! Thanks CustomInk!

Patti B. - Social Chair
Phi Kappa,
Austin, TX
Overall Experience Wow 5
Order Again? Yes
1/9/15 at 11:10 pm eastern... CustomInk.com

Custom ink has provided my sorority great durable jerseys! A little expensive but well worth it!

Abigail R. - Recruitment Chair
Phi Sigma Rho,
Fresno, CA
Overall Experience Great 4
Order Again? Yes
12/19/14 at 11:29 am eastern... CustomInk.com

Although there were a few problems with my order, mostly on my end, the customer service at CustomInk was beyond any that I have ever experienced before! I was nervous about ordering shirts for my sorority from a site that we hadn't used before, but I am so glad we did. This was easily the best experience we have ever had ordering shirts, and we will be ordering again.

Danae C. - Vice President Member Education
Kappa Delta,
Ripon, WI
Overall Experience Wow 5
Order Again? Yes
12/6/14 at 2:14 pm eastern... CustomInk.com

I am the merchandise chair for my small sorority, and I always use CustomInk to design and make our stuff for events of all kinds! I have continually been satisfied with products, and my sisters absolutely love them as well! The flexibility of design options is excellent: you can design your own completely from scratch or use their online tools to create something. As a graphic designer, I can say this is a great company :)

Petra W. - Merchandise Chair
Nu Omega Iota Sorority,
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
12/2/14 at 1:22 pm eastern... CustomInk.com

I could not have been more pleased with my experience with CustomInk. They provided such incredible service, going above and beyond what most companies provide. Not only did they allow my sorority sisters and I to create the perfect T-shirt, but they also shipped the shirts to us in time for our fundraising event at no extra cost. On top of all this, CustomInk even went so far as to provide a donation to our philanthropy! Working with a friendly, reliable company like CustomInk was truly an experience unparalleled by any other company I have worked with.

Roslyn D. - Design Committee member
Kappa Alpha Theta, Beta Gamma chapter,
Fort Collins, CO
Overall Experience Wow 5
Order Again? Yes
10/16/14 at 8:23 pm eastern... CustomInk.com

At first we (Kappa Psi Chapter of Delta Sigma Theta Sorority, Inc.) had a little problem about the design of our shirt. Brian Lee, our customer service agent who was assigned to our order, worked with me and handled our order after we had to change the design. He was very friendly, patient, and very understanding during our dilemma. Despite all the trouble on our end, we were able to agree on a design and purchase our Homecoming shirts. All I can say is THANK YOU BRIAN! You Are AWESOME!

Caryn W.
Delta Sigma Theta Sorority Inc.,
Pikesville, MD
Overall Experience Great 4
Order Again? Yes