Overall experience of
the last 1,000 customers:
  • WOW!
    55%
  • Great
    38%
  • Good
    4%
  • Okay
    2%
  • Bad
    1%
and
97.1%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 3:28 pm eastern... CustomInk.com

It was really hard to have everyone commit to ordering shirts, sweatshirts, and sweatpants without having one set price for each item. It was also inconvenient to have to place all three orders separately. I had to give my credit card information three times on the same phone call. I don't know that I would order again because of how inconvenient the whole process was.

Lisa M.
Tabernacle, NJ
Overall Experience Okay 2
Order Again? No
Today at 11:54 am eastern... CustomInk.com

The sweatshirts turned out better than I could imagine!

Callia C.
Clemmons, NC
Overall Experience Wow 5
Order Again? Yes
Yesterday at 7:08 pm eastern... CustomInk.com

Sweatshirts came out great and arrived earlier than expected. Overall great experience and my team loves them.

Cassidy M. - Senior Captain
Spruce Creek Cross Country,
Port Orange, FL
Overall Experience Wow 5
Order Again? Yes
Yesterday at 3:34 pm eastern... CustomInk.com

Overall great service, small smudge on all of the sweatshirts, but customer service is working on it.

Roxanne P. - Bookkeeper
Stillwater Area High School,
Stillwater, MN
Overall Experience Great 4
Order Again? Yes
Yesterday at 2:19 pm eastern... CustomInk.com

The sweatshirts turned out great, exactly as I asked, but the only negative thing was the smell. Even after washing them, they still smelled strange.

Alyssa H. - captain
stockdale cheer,
Bakersfield, CA
Overall Experience Great 4
Order Again? Yes
Yesterday at 11:54 am eastern... CustomInk.com

I have nothing negative to say about your staff other than they are amazing. We were kind of skeptical at first, we have never ordered custom made sweatshirts on line. Your team answered and took care of every concern we had.

Sam B.
Turlock, CA
Overall Experience Wow 5
Order Again? Yes
10/18/14 at 3:31 pm eastern... CustomInk.com

The website is very easy to use and it has a wide variety of products to choose from. The man I spoke with was super nice and helped me a lot with the sleeve design. The sweatshirts I ordered came in sooner than the expected date, which made me very happy. All in all, this website is simply amazing!

Devin K.
Glendora, CA
Overall Experience Wow 5
Order Again? Yes
10/18/14 at 12:40 pm eastern... CustomInk.com

We love the sweatshirts, thank you!

Susanna K. - Vice President
National Association for Music Education,
Fairfax, VA
Overall Experience Wow 5
Order Again? Yes
10/17/14 at 7:48 pm eastern... CustomInk.com

website was very user friendly and was fun making up my own design. great options to choose from. Delivery was right on time and the printing was perfect. Thanks the boys loved the sweatshirts

Ken G.
Renton, WA
Overall Experience Great 4
Order Again? Yes
10/17/14 at 5:54 pm eastern... CustomInk.com

CustomInk's customer service is top notch but I have been horribly disappointed with the quality of the product that I have received. My first order was for pint glasses. The first batch showed up with scratches on every glass and subpar ink work. They agreed to replace the order and then missed the deadline, which was several additional weeks. The second order I placed was for 3 sweatshirts. I used a voucher to pay for part of the order. The voucher was given due to the poor previous experience. The 3 sweatshirts we of high quality and the inkwork was ok. Not great but ok. Unfortunately after the first wash the ink was half gone. I won't recommend custom ink to anyone and I won't use them again.

Rex R. - President
Inland Valley Mountain Bike Association,
Murrieta, CA
Overall Experience Bad 1
Order Again? No
10/17/14 at 2:04 pm eastern... CustomInk.com

We had a great experience with CustomInk. The site is easy to use and the proof came back quickly and the sweatshirts arrived exactly when they were expected. We are so excited to present them to our guests during the Field Day of our camp wedding next week. Thank you!!

Kara Romano B.
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
10/17/14 at 11:38 am eastern... CustomInk.com

This is the second time that I am using this company. I must say that I am so pleased again with the outcome. The sweatshirts were a great success. The sizing turned out wonderfully. The girls knew to buy a bit larger since the sizes tended to run small. Due to that, there was not a single complaint with sizing. Customer service was great! The person on the phone let me know exactly what the final order was going to be and made sure that I had no questions. Everything worked out so well.

Elizabeth S. - ELL teacher
Winston Campus Junior High,
Palatine, IL
Overall Experience Wow 5
Order Again? Yes
10/17/14 at 9:53 am eastern... CustomInk.com

All came exactly as we wanted, made two orders, 87 sweatshirts total. Sold 50 pre-sale--before arrival--with the proof WITHOUT every name on the back and people still loved them!

Pam K.
Marysville, CA
Overall Experience Wow 5
Order Again? Yes
10/16/14 at 11:14 am eastern... CustomInk.com

Way to Go! These sweatshirts are Christmas presents for my family and they are exactly what I wanted and the sizes are perfect. I am sure that once my brothers and their family's see these, they will want some too.

Robert C.
Helena, MT
Overall Experience Wow 5
Order Again? Yes
10/16/14 at 8:04 am eastern... CustomInk.com

Everyone LOVED the sweatshirts. I bought them for a 25 yr reunion with my sorority sisters and we were very pleased with the price and results! Thank you and your staff for making the order process so easy! they helped me with getting approvals from our school to use their name and logo on the shirts and made sure everything was spot on. The sweatshirts themselves were warm and cozy and the printing looks great. I have now washed mine several times and it is holding up great! Little shrinkage and no cracking or fading on the printing. This is my new Favorite sweatshirt!

Jennifer J.
Grand Blanc, MI
Overall Experience Wow 5
Order Again? Yes