Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    41%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
96.8%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
1 hour 45 minutes ago CustomInk.com

Pretty good not great. Customer service hotline took FOREVER. Sweatshirts were poorly packaged and slightly scratchy. Website pictures were not clear.

Grace W.
Mock Trial,
Portland, OR
Overall Experience Okay 2
Order Again? Yes
Today at 11:40 am eastern... CustomInk.com

I've received products from CustomInk before, but this was my first time ordering myself, and now I know why everyone uses them! For a customized product, CustomInk provided amazing customer service, making sure that the final product would be exactly what I had ordered, and it only took a couple of weeks! The sweatshirts for my club turned out perfect and I couldn't be happier with my experience.

Karen J. - E-board member
Lesley University Hillel,
Cambridge, MA
Overall Experience Wow 5
Order Again? Yes
4/16/15 at 5:08 pm eastern... CustomInk.com

I am so happy to have found you- Casa Youth Shelter has ordered sweatshirts for our staff, and now t-shirts for our softball team! Your company is the best!

Robin S. - Executive Director
Casa Youth Shelter,
Los Alamitos, CA
Overall Experience Wow 5
Order Again? Yes
4/16/15 at 2:06 pm eastern... CustomInk.com

I love custom ink your sweatshirts are so good and hold up well and I can't wait to order the t shirts that I designed

Jack S.
Deep River, CT
Overall Experience Wow 5
Order Again? Yes
4/14/15 at 12:23 pm eastern... CustomInk.com

I have placed many orders in the past and this is the 1st time what I ordered and what showed up were two different things. ALSO it would be very helpful if you could order more than one product at a time. IE order sweatshirts and t-shirts. Right now it is just set up to order a different color of the same sku.

Heather S. - Owner
Property Trio,
Sedro Woolley, WA
Overall Experience Bad 1
Order Again? Yes
4/14/15 at 1:04 am eastern... CustomInk.com

Fantastic Company! Been ordering from CustomInk for our club for a few years and will continue to do so for years to come. The products are outstanding and the Customer Service is what brings it all together. We've order Sweatshirts, T-Shirts, Water bottles, and soon to order hats. Everyone is always impressed with what they receive. Thank you CustomInk for a job always well done. Todd Parent St. Thomas Aquinas Star Wars Club

Todd P. - Teacher
St. Thomas Aquinas Elementary School,
Avondale, AZ
Overall Experience Wow 5
Order Again? Yes
4/13/15 at 3:38 pm eastern... CustomInk.com

Everybody liked their shirts and sweatshirts. We would order from you again.

Emma B. - Assistant Manager
Frosty Mug,
Holmen, WI
Overall Experience Wow 5
Order Again? Yes
4/12/15 at 11:28 pm eastern... CustomInk.com

Second year ordering softball (talk) sweatshirts, second year they've come out looking amazing!!

Jeniece M. - team mom
Asa softball,
Yucaipa, CA
Overall Experience Great 4
Order Again? Yes
4/11/15 at 10:30 pm eastern... CustomInk.com

Our school provides team gear to almost all of their sports programs, with some exceptions, including the tennis program. I took charge and came across your website to design sweatpants, tee shirts and hooded sweatshirts in the fall of 2014 for our girls' tennis team, and everyone loved them, so much so, that in the spring, the boys' tennis team requested designs similar to our previous order. After weeks of debating and using your website to design, the team chose their favorite designs and the CustomInk got to work right away. They contacted us regarding our special characters and symbols on the tee shirts and we recieved our products two days earlier than expected! All of the products made by CustomInk so far have been comfortable, durable, and fan-favorites. We will definitely be using this website again next season! Thank you so much!

Jen C. - Team Manager
Paul VI Boys Tennis 2015,
Williamstown, NJ
Overall Experience Great 4
Order Again? Yes
4/11/15 at 8:05 pm eastern... CustomInk.com

This is the 4th Custom Ink custom purchase I've made over the years and the second screen printed shirt. My first was a college team sweatshirt about 6 years ago and that shirt is still in great shape (though it has been very well loved!). I LOVE working with Custom Ink's customer service, they are fantastically friendly (don't mind some actual casual conversation in the mix of business), the changes they suggest to artwork (if they do at all) is generally helpful, they don't mind when you ask for multiple changes in their re-designs (or don't let it show), and they are just awesome! The screen printing on all the sweatshirts is great (a 4 color design was no easy task i'm sure) and the colors are so perfect! I really couldn't be happier! My ONLY complaint isn't their fault but it happened... I washed a load of my new shirts/sweatshirts and turned all the garments inside out--but one of the digitally printed shirts got flipped right side out at some point and the image/ink got all sorts of cracked and slightly ruined before I even got to wear it. Not their fault BUT still a pain to lose a shirt after 1 wash.

Tena P. - Owner
Success Just Clicks Dog Training,
Pittsburgh, PA
Overall Experience Wow 5
Order Again? Yes
4/11/15 at 7:38 pm eastern... CustomInk.com

Absolutely amazing! We missed our group form dead line and still were able to place our order and receive our sweatshirts. Amazing shipping! Received my sweatshirts AHEAD of the planned arival date!!

Alycia B.
Baton Rouge, LA
Overall Experience Wow 5
Order Again? Yes
4/11/15 at 7:33 pm eastern... CustomInk.com

Absolutely amazing! We missed our group form dead line and still were able to place our order and receive our sweatshirts. Amazing shipping! Received my sweatshirts AHEAD of the planned arival date!!

Alycia B.
Baton Rouge, LA
Overall Experience Wow 5
Order Again? Yes
4/10/15 at 3:00 pm eastern... CustomInk.com

I had special requests for my sweatshirts so I had to email many times. Customer service was great throughout the multiple employees that emailed me.

Calvin C.
Richmond, BC, Canada
Overall Experience Great 4
Order Again? Yes
4/10/15 at 1:34 pm eastern... CustomInk.com

The design lab was very easy to use, I wish there were more design color options but it was very user friendly and the sweatshirts I ordered came right on time. I was able to upload my own design and it came out great. I would definitely use CustomInk again.

Madeline D. - Treasurer
Book Club,
Federal Way, WA
Overall Experience Wow 5
Order Again? Yes
4/9/15 at 6:06 pm eastern... CustomInk.com

Customer service was great and helped so much on the phone. The sweatshirts came 3 days early and my entire team loves them!

Carly W.
Meadville, PA
Overall Experience Wow 5
Order Again? Yes