Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.3%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/8/16 at 1:58 am eastern... CustomInk.com

I guess the product didn't really meet my expectations... I had an existing t-shirt that I bought from my school, who ordered it from custom ink. I really liked that t-shirt, so I wanted to order more of the same style. I described my t-shirt to a customer service person, and she said it sounded like I was looking for the Hanes Tagless T-Shirt. I mentioned that I really liked how my t-shirt fit my form nicely, and then we agreed that the Hanes Ladies Tagless T-Shirt seemed to match that description (it was supposed to be more form-fitting). However, after the Hanes Ladies Tagless T-Shirts arrived, I realized they were quite different from that t-shirt I already owned. The visuals on the website are a bit confusing and misleading at times. I looked on the custom ink website again, and this time I noticed that the regular Hanes Tagless T-Shirts were actually more form-fitting than the Hanes Ladies Tagless T-Shirts. In fact, the Hanes Ladies Tagless T-Shirts were actually quite wide in comparison. I regret not ordering the regular Hanes Tagless T-Shirt. I'm disappointed, but it's nobody's fault... I gave a 4 for packaging because the box the product came in was a relatively dirty-looking cardboard box, which is so different from the pretty-looking red and orange boxes that are advertised on the custom ink website's front page. The relatively dirty-looking cardboard box did the job though, and the product arrived safely and intact! Customer service was amazing, though!

Wendie Z.
Sunnyvale, CA
Overall Experience Okay 2
Order Again? No
10/3/16 at 4:14 pm eastern... CustomInk.com

The actual printing is great. The Hanes tagless T-shirts run extremely small. The online size guide is no where near accurate. I would recommend purchasing a different shirt.

Karen H.
Warminster, PA
Overall Experience Okay 2
Order Again? No
9/27/16 at 11:24 am eastern... CustomInk.com

Website was fairly easy to use. A few annoyances like having to recreate everything if you changed products. The shipping and packaging was top notch. However, I was a bit disappointed in the quality of the Hanes tagless products. Thin, stiff and not overly comfortable.

Jessi L. - Owner
Samherz Shepherds,
Brainerd, MN
Overall Experience Good 3
Order Again? Yes
9/22/16 at 4:13 pm eastern... CustomInk.com

Overall a good experience and quality finished product,exactly what I ordered.The only issue was ordering a tagless tshirt and received a shirt with a tag in it.

Phillip C. - Owner/Manager
Silver Springs, FL
Overall Experience Great 4
Order Again? Yes
9/17/16 at 9:14 am eastern... CustomInk.com

Customer service helped me figure out I could only add and buy one item at a time after feeling very frustrated using the website. He combined my order for me over the phone. When my order was received, the Hanes Tagless tee was a much bigger size large and the onesie and toddler tee I bought were oddly shaped. Not my favorite brand for kids wear.

Christine S.
Wilmington, NC
Overall Experience Okay 2
Order Again? No
9/12/16 at 4:30 pm eastern... CustomInk.com

This is the second year I have ordered more than 200 t-shirts from CustomInk. Your customer service continues to be top-notch. The order was actually delivered two days faster than I expected, which helps me out tremendously. We love the tagless t-shirts and the white design on the purple shirt looks fantastic.

Jacqueline H.
Burley Middle School,
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
8/9/16 at 8:59 pm eastern... CustomInk.com

The shirt ran a bit on the larger side. The medium I ordered was slightly bigger than I expected so I would order a size smaller than you think – at least with the Hanes tagless. Shipping expectations were exceeded!

Andy O. - Founder
God In All Things,
Chico, CA
Overall Experience Great 4
Order Again? Yes
7/27/16 at 8:00 pm eastern... CustomInk.com

When ordering our shirts the service rep was very helpful, listened well and explained things well. Two problems occurred after the ordering of shirts. First, I had to extend the deadline date another two days. Unfortunately it was extended longer which I didn't catch right away. That could have been disastrous but we still received our shirts in time for the reunion. Secondly, when the shirts came with the packing sheet it had all the tagless shirts listed by who ordered them but the Jr. shirts were not listed at all. I had to go back to my own records to determine who ordered these.

Sharon M.
Manteca, CA
Overall Experience Good 3
Order Again? Yes
7/6/16 at 1:15 pm eastern... CustomInk.com

We had a W.O.W. experience from beginning to end. We had custom artwork we sent in for family reunion tshirts, and your art department was very patient with us. The tagless tshirts were high quality, the printing was excellent, and we even got the shirts a day early. Thanks so much!

Stephanie L.
Hilo, HI
Overall Experience Wow 5
Order Again? Yes
6/14/16 at 5:53 pm eastern... CustomInk.com

Overall, great experience and fantastic product! Very pleased with the quality of the Hanes Tagless t-shirts. Looking forward to re-ordering additional products.

Ramon W.
Sandy Hook Yacht Club Estates,
Clinton, WA
Overall Experience Wow 5
Order Again? Yes
4/2/16 at 11:43 am eastern... CustomInk.com

Being able to design the shirt myself was a wonderful feature. They looked amazing and the quality was great. I look forward to ordering more in different styles and colors. Being tagless is a big plus.

Bonnie C. - Artist Instructor
Sandbar Dreams LLC,
Rodanthe, NC
Overall Experience Great 4
Order Again? Yes
3/26/16 at 11:23 am eastern... CustomInk.com

My overall experience was a pleasure and I have already set up my next order, but will also different brand of shirt. The Hanes tagless t-shirts a really thick and run a size smaller than actual size.

Cherita M.
Conyers, GA
Overall Experience Great 4
Order Again? Yes
3/9/16 at 12:02 pm eastern... CustomInk.com

I own a Pub and Grill and I just ordered Some Haynes Tagless t shirts for staff and customers for St patricks day. The design came out so good that customers have already asked to buy them. I found the fit of the T Shirts a bit odd but nobody else noticed...maybe its just me. I will be ordering a lot more for my staff with our logo. Great quality, quick service and good value too.

Colm K.
Chelmsford, MA
Overall Experience Great 4
Order Again? Yes
1/30/16 at 5:37 pm eastern... CustomInk.com

They were quite fast & their silk screening on a complex drawing is excellent. Another company I tried did not even come close in the quality of printing. (It'd be nice if all t-shirts were tagless, but this is on the manufacturer--there's a good variety of t-shirts offered.) -Terry .

Terence M.
Kansas City, MO
Overall Experience Great 4
Order Again? Yes
12/22/15 at 8:05 pm eastern... CustomInk.com

Liked the process, it was easy and arrived on time. The shirt itself was crap. I wish there had been reviews for the Hanes tagless.

Kelly H.
Denver, CO
Overall Experience Okay 2
Order Again? No