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Uncensored Customer Reviews
Here's what recent customers had to say:
What is really disappointing is the pricing for the repeat order policy customink have for customers. We need 10 more Next Level Tri-Blend T-shirt -- Venetian Grey shirts two days after we received the order and distributed the shirst. This is after some internal people of ours saw what we have and requested for more. Two days later, and the quote is $10 higher each shirt which came out to be $240. The explanation I got was "everything has to be redone again and it is treated as a brand new order. However, if I only re-order 5 shirts then it could be the same price with a $15 setup fee. But, since you order more than 5 shirts, so you have to pay $10 more each shirt with no setup fee. " Dave was great and friendly and I believe I understood what he was telling me as I asked him to repeat twice. How does the policy make sense logically? We re-order more and get penalized for ordering more than 5 shirts? I could not find any of your re-order policy, nor can I find where you stated you would immediately purge the design after the production for a given order. What would have been really helpful could be you state it up front about how long you would keep the original pricing in the confirmed order email. I could not find it in the FAQ. Will I recommend customink to others? Absolutely because I consider everyone great and helpful and the price is reasonable for the first order. Will I warn them about my experience? I will for sure.
San Jose, CA
Everything looks great and great customer service. One of your associates suggested I do a thin black outline so that the image would pop out more as the color of the shirt and the ink color were so close that the image wouldn't come out or that it would blend with the color of the shirt. I took him up on his suggestion of adding the black outline and I am so happy that I did. It looks great! This is private joke between my husband and I and I got this made for him as a Christmas gift, I think he will love it!
Love this site! From the customer service, live chat, website, to the quality of the shirt and printing are all perfect. No complaints. I so appreciated the online chat to figure out which shirt would be best for Tucson, AZ's climate. The tri blend is soft and breathable and the macchiato color is great. And I feel the shirts are sized well. So love this company! I thank them for all their hard work.
Once again Customink has gone above and beyond. Easy site to naviagate and put together t-shirt designs, excellent quality t-shirt (next level tri-blend), great customer service and quick shipping. Highly, highly recommend you to everyone with a need to t-shirts and we will continue to use you in the future. Thanks!
I ordered Tri-Blend AA for the Android Team in Google. Everyone loved it
Mountain View, CA
I ordered 1 T-shirt as a test/sample. I wanted a tri-blend in a heather color but they were only available in 5 or more quantities. The single cotton T-shirt I ordered had good print quality and arrived on time as promised. On the down side it was a bit pricey for a single cotton T-shirt @ $28+ and the shirt is snug for a large. If it shrinks at all, I will have to give it away. I will comment again on durability of the print after 20-25 wash cycles.
Cape Canaveral, FL
I will not be wearing the shirt because it does not fit. However.... - material is great - color on the Tri-Blend is fantastic - printing is great - website is great - price is acceptable for a custom shirt
Very pleased with the order! The next level tri-blend t-shirt is so soft and comfortable and the colors turned out great! Customer service did a great job with helping us get our volleyball team shirts.
South Boston, VA
I was a bit nervous at submitting my own artwork that the thin lines might blend together or just not show at all but it came out absolutely perfect !!!!! I could not be happier - if anything I'm wishing I'd ordered more! Btw- y'all sent me two extra - Thank You!!! 👍😉
Palm Bay, FL
We Designed our shirt on line and were helped over the phone to get specific shirts we needed for all different sized Adults, Kids and Infants. It was a breeze and the Tri Blend T-Shirt are very comfortable and look Great ! Thanks, James
Making a shirt on Customink was very simple for me. I simply edited my image on Paint.net to make the edges faded to blend in to the shirt. Then after centering the design I bought it, and it shipped in on time. The shirt quality is great, and fits me perfectly.
Love the products and the service has always been excellent! I do wish, however, that I could get an athletic blend t-shirt with three colors screen printed onto it.
Incredible customer service. This is our second year printing family vacation t-shirts. We love them. We love the super soft fabric on these tri-blend shirts.
I can't say I had a bad experience. It was my first time ordering printed t shirts online. I was very pleased with the customer service when I called to get assistance in completing my order. The representative did suggest a lighter weight shirt which is great, but I wish I had realized I went from a cotton blend to a 100% cotton. I think the sizes will work for the youth and men, but I am worried about the ladies' T's. And all the others after they are washed. I will pay closer attention if I have a need to order again.
It was so easy to order from CustomInk! My order was delivered on time and packaged perfectly! The t shirts are so soft (I ordered the Tri-blend) and the printing looks great! Thank you for a great experience!