Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    39%
  • Good
    5%
  • Okay
    3%
  • Bad
    0%
and
97.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
10/13/14 at 1:13 pm eastern... CustomInk.com

Good quality on the tri-blends.

Tammy C. - Creative Director
National Art Gallery,
Long Beach, CA
Overall Experience Wow 5
Order Again? Yes
9/18/14 at 5:42 am eastern... CustomInk.com

This was the first time I ordered anything off this website, but it sure won't be the last! I found the entire web-design format to be very logical and easy to use and when it came to assistance for a special design feature (tri-color lettering) the customer service staff was very attentive and willing to work with me to make sure everything met with my satisfaction. Would definitely recommend CustomInk for future family projects!

Pauline E.
Fairfield, PA
Overall Experience Wow 5
Order Again? Yes
9/14/14 at 1:28 am eastern... CustomInk.com

The BEST/absolute best customer experience! Jeff Durkin was my CS rep and he went above and beyond to help me achieve exactly what I envisioned for my custom design T-Shirt. I received my shirt fast with excellent quality. As soon as I opened my package I was pleasantly pleased. The colors were bold, the logo was blend nicely into the fabric and my image was exactly done as sent to them per/Jpg. Exceeded my expectations will buy from this customer oriented company again!!

Melissa S. - Sole Proprietor
Flip With Script Redesign,
Las Vegas, NV
Overall Experience Wow 5
Order Again? Yes
9/1/14 at 11:38 pm eastern... CustomInk.com

The best t-shirt on the site is the American Apparel tri-blend. You'll want to wear it all the time.

Blake R.
Chicago, IL
Overall Experience Good 3
Order Again? Yes
8/26/14 at 6:19 pm eastern... CustomInk.com

I origannly wanted the jersey 50/50 t shirts or any other blend shirt but I was told I Couldn't get cause my design has changes in the front with changing of year with each shirt so I was talked in to the beefy T and the above comment are my results. Overall I feel disappointed at this point that I spent a lot of money and 3 of the 7 shirts won't work at all and the other 4 may be 50/50. I wanted this to be a fun surprise for my friends. I would be happy if I have had an opportunity at getting replacements to the 3 men's xl to larges and the female large to medium. Thanks for providing this Venue for feed back.

Andy D.
Palo Alto, CA
Overall Experience Okay 2
Order Again? Yes
8/20/14 at 6:17 pm eastern... CustomInk.com

This is the second time I've ordered a small number of shirts. The first time (last year) was very favorable with a good design and timely delivery. This past time was different. While the processing and shipping was timely, the design of the shirt appeared really dark -- almost to the point of being invisible. Part of the ordering process involves seeing a "proof" of the shirt and that proof showed the design as really bright. But when the shirts arrived, I was immediately disappointed that the design was barely visible. Apparently someone is supposed to review the design, but that person (if there was an actual person) failed to point out a problem before the design went to print. I chose a Kelly Green t-shirt and in retrospect, the only colors that show well on Kelly Green are probably white, yellow and pink. All other colors tend to blend into the Kelly Green or something went wrong with the "ink" used to print the design. Luckily, the text part of the design was white so that part showed well. My grade for Customink: C -

Kwang L.
Kwang's Telescope,
Flagstaff, AZ
Overall Experience Okay 2
Order Again? No
8/15/14 at 7:52 am eastern... CustomInk.com

CustomInk is great and attentive. I've placed many order with them. As for the "Bella Juniors Tri-Blend Racerback Tank", we like the style, but these shirts run very small. I usually wear Small and for a loose fit a Med. In these shirts, I'm a large and XL.

Prairie R. - owner
GIRL FIGHT,
Toms River, NJ
Overall Experience Good 3
Order Again? Yes
8/6/14 at 8:31 am eastern... CustomInk.com

I love you guys! I had a last minute idea for t-shirts for our bbq team in our county fair competition. I called expecting to be told it was too late but Customink made it happen - shirts arrived on time and are AWESOME! Hope my Tri Tip is a good today! Thanks for the great service.

Deannie S.
Hermiston, OR
Overall Experience Wow 5
Order Again? Yes
8/2/14 at 7:29 pm eastern... CustomInk.com

I am very happy with how my order turned out I just wish I realized how small of a cut this tank really is (Bella Juniors Tri-Blend Racerback Tank). I think a lot of the girls that got these tanks with me will be squeezing into them as mine is tight too and in my normal size... oh well! I appreciate all of the contact and assistance from customer service and how quickly my order was completed and shipped. I will use Custom Ink again!

Danielle G.
Charlotte, NC
Overall Experience Great 4
Order Again? Yes
7/29/14 at 2:37 pm eastern... CustomInk.com

Great selection of design templates and fonts on CustomInk's website, amazing customer service (very friendly, knowledgeable, and responsive), the Juniors Tri-Blend Deep V-Neck T-shirt was a great product (order true to size for form-fitting, order one size up for a looser fit), and I couldn't have been happier with the way the design turned out. I've ordered with CustomInk before, and I will definitely be ordering from them again. Thank you to your wonderful team!!

Tina R. - Troupe Member
Raks A'Diva,
Walnut Creek, CA
Overall Experience Wow 5
Order Again? Yes
7/26/14 at 10:34 am eastern... CustomInk.com

The Tri-Blend V-Neck T-shirt is extremely comfortable. It does run true to size even though it says it tends to run smaller.

Marlene M. - Owner
Stutzmans,
Hutchinson, KS
Overall Experience Wow 5
Order Again? Yes
7/11/14 at 7:19 pm eastern... CustomInk.com

The picture I uploaded was EXACTLY what was on my shirt. Very pleased. I had to change the color of the shirt so the picture wouldn't blend in but they informed me of the problem right away and offered several solutions.

Jacob Y. - Founder
Flaming Ace,
McDonough, GA
Overall Experience Great 4
Order Again? Yes
6/23/14 at 12:44 pm eastern... CustomInk.com

I was nothing short of amazed by my recent experience with CustomInk. The reps with whom I worked were totally invested in expediting my order so that my students would have their shirts for the last day of school. I fully expected to be chided for my ridiculously last-minute deadline. Not even once! To be honest, it almost seemed a little too good to be true. So immediately, I lowered my expectations. I anticipated spending half a paycheck on poly-cotton-blend shirts with second-rate graphics in leftover colors. Not so! My rep helped to find 100% cotton shirts that cost less by volume than my original choice. She even directed me to a discount code on the back of the catalog! I mean, really?! Everyone I spoke with at CustomInk was cheerful, positive and incredibly helpful. In particular, Kat, whom I first spoke with and Laurie, who saw my order through to its rush delivery, were both exemplary. Their courtesy, patience and willingness to extend themselves absolutely WOWed me! As a teacher who always ends up spending my own money in the classroom, over the years I have become a cynic and a crank when it comes to paying for "extras" to make school fun. My experience with CustomInk has been exceptional. I'm over the moon about this T-shirt order and I don't regret the money I spent one bit. The year-end "goodie bags" I used to give students instantly became clutter to be tossed aside (or worse, not even recycled.) These T-shirts are a meaningful memento of our school year and they are high-quality in every way. They're THE best teacher gift I've ever given-- every single one of my students was delighted! Thank you for a wonderful experience. I will definitely be returning to CustomInk sooner than later!

Michelle S.
Needham, MA
Overall Experience Wow 5
Order Again? Yes
6/12/14 at 12:17 pm eastern... CustomInk.com

Good job, thank you. I love the Next Level Tri-Blend material, too.

Rob G.
SaaS Consulting Group,
Austin, TX
Overall Experience Great 4
Order Again? Yes
6/7/14 at 12:59 pm eastern... CustomInk.com

I'll be going back to ooshirts after this order. I had decided to try CustomInk because I had heard their products were higher quality and their customer service and payment methods were easier since I would be paying by check. I was forced to downgrade to a 50/50 blend shirt instead of 100% cotton in order to keep within my church's price range and was still charged a $65 fee for needed an extra screen on both sides. At Ooshirts this was a $20 dollar fee for both sides which they waived my first time working with them and also waive if you order enough shirts of both sides. CustomInk gave me a $20 dollar discount, however I was still forced to charge extra to cover the $40 that my church could simply not afford in concordance with our camp. The print on my shirts is no better than it has been anywhere else. The slightly more user friendly website was not worth the extra cost and annoyance I went through with CustomInk. I strongly suggest you use UberPrints or Ooshirts instead.

Chelsea W. - Youth Leader
Old Liberty Baptist Church,
Conway, AR
Overall Experience Bad 1
Order Again? No