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Uncensored Customer Reviews
Here's what recent customers had to say:
design and printing was good, but the wrong t-shirt shipped to me (v-neck instead of regular)
My orginal design did not work and the design team went above and beyond to get a new design and still get it shipped in time to hit the original delivery date. But the wrong sent was sent. Customer service was quick to get out the correct shirt. Hopefully it will be the right one this time! This is my third order this year so far and two of the three have had mistakes. The first was a V neck instead of crew and the second mistake was sending the wrong shirt completely. I love the website and customer service but most my shirts are event driven and without confidence in accurate delivery I may have to find a new design site.
The women's V neck shirts are all sized at least one size too small.. will probably have to re-order. as no-one that ordered a size small can fit in their shirt.
Bound Brook, NJ
CustomInk went above and beyond expectations in rush ordering 3 t-shirts that I had left out of the previous order. Our clients at Lifetime Resources are special needs and would have been very disturbed if all the other had special t-shirts and they did not. Thank you so much for going above and beyond in your effort to remedy my mistake. Gratefully, Anita V Ford, M.S. Habilitation Specialist/Day Program Coordinator.
Liferime Resources , Inc.,
Kim L, Adam R, Allyson A were all v helpful in making my product happen. Thank you for your work and I hope y'all have a great day. We'll be ordering from you in the future. Thank you for helping me with the stressful and disorganized process that was payment and walking me through the steps whether over the phone or via email. Y'all were a great help.
Storrs Mansfield, CT
I am overall very pleased with the service and pleasant feeling and tone of communications I received during the process of my order. This having been my first order I have a better idea of what to do on my end in how to size and dimensions. My estimates were a bit off and the graphics were a bit small. Love the styles of t-shirts for girls with the v-neck and fabric that does give a bit in case I have sizing issues with students whose sizes can vary. Overall, the communication, response time and delivery exceeded my expectations. I will order here again.
Overall everything is good. I ordered these shirts for me and 3 of my friends. We had customized logo on the front and customization on th back. Since I had to order a different style of shirt (crew neck instead of v-neck) I called customer service and she modified the order accordingly. The confirmation email had the wrong number of shirts per type it should've been 3 v-necks and 1 crew neck. The customer service person I talked to when I received the email said the order was correct in the system but she must have sent the email so that I would get the confirmation. When I received my order it wasn't what I had wanted I received 2 vnecks and 2 crew necks. My friend was fine with the crew neck so that is why I haven't called to ask about it the error. The websit should be update to allow for different styles of shirts or colors in the same order. That would avoid potential errors since I would've seen that I had the wrong style of shirt added. Other than that the experience was good and the product looks great.
I purchased 1 t shirt. Really liked it. Wish there were more colors to choose from for single orders (no minimum - bella ladies v neck tshirt). The lack of colors is preventing me from purchasing more. Overall - love it !
Manassas Park, VA
Color, printing, customer service are excellent. V-necks run small. Have used several times and will again.
Long Island Outlander Fans,
This is the first time I have used your company... I got my Gray V-neck T-Shirt... The printing font and colors were just as I ordered... It looked exactly like the picture on your website... I was impressed by the quality of the T-shirt... I have already ordered another T-shirt and I'm working on another.... I would recommend your company to my colleagues, family, friends... Well I would actually recommend your product to anyone... A very please customer... Steve Goble
La Puente, CA
fantastic very efficient and prompt great quality v
Brenda's Art Studio,
Looking for long sleeve v-necks...one day
Order a V Neck t-shirt for my granddaughter. Everything was perfect. She was thrilled with it and fit perfectly. Thanks CostomInk for your help in getting her the shirt she wanted.
My Sales Service rep, Abby V., was both extremely knowledgeable and incredibly personable. The Satisfaction Associate, Mark L., was on point with helping resolve an out of stock issue with the supplier. My package arrived a week ahead of schedule!
Easy to use website and instructional videos and great customer service! Received my order faster than expected. Shirts were great and the print job turned out better than expected. For future orders I will look into a higher quality shirt and prefer v-neck options for women.