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Uncensored Customer Reviews
Here's what recent customers had to say:
This was my first time ordering shirts, and I was really pleased with the service and the product. The size was a little larger than I expected from reading some reviews, but a Tee shirt is better off being a little larger than too small. They weren't TOO big. The V neck was a big hit, many people said they prefer the V neck style. The shirts were lightweight, perfect for a hot summer day. Color was good and the graphics for the family reunion were really nice and sharp, loads of designs to choose from.
After struggling with local companies, not sure how but so glad I stumbled across your website. Very pleased with Ladies V-neck shirts for the Amelia EarHawts & Cabin Krewe, New Orleans Most Turbulent Marching Group. Patrick was super helpful with design as was remaining staff to assist with final order placement AND it came in a day early. We'll be return customers for sure!
New Orleans, LA
Your staff made sure that I was happy with the colors of blue...so that they matched...(part of the order were T shirts, 2 of them were V neck....) Because of the difference in fabric, the colors were not matching until they 'dug deep' and found a perfect match. YEA. We are a family of 61 now and growing, and will always use your service to order our 'Camp Shirts'. We wear them on our annual lake vacation that EVERYONE goes to. Wearing them to church gets lots of conversation going! Love you guys! Pam
Be careful when ordering and designing. The T-shirt I ordered is not usable. The V-neck T-shirt is thin and of poor quality. The words were too low and not in the same place as the picture I received. I may have had a better experience if I had used the online help. The price was definitely too high for the product I received.
Aliso Viejo, CA
Jon Morlang is the best. He helped me out when I had a little panic about the shirts being left on my doorstep. I live in a high-traffic neighborhood so they could easily have been stolen. He did what he could and all worked out well. The process for designing the logo on the shirts could use some work. I had a v-neck shirt and regular shirt. Because I set the logo up on the v-neck first it didn't look right on the regular shirt. I was helped by the design team but it did have me worried. Also I think the logo on the regular shirt could have been a bit larger. Overall I'm very satisfied and definitely recommend CustomInk.
San Francisco, CA
The shirt was absolutely amazing, however the packaging was not impressive at all. Also, the medium sized bella ladies v neck t shirt seems to be slightly bigger than described. In addition to this, I would have preferred to have the note written on a separate piece of paper rather than the note being recorded on the receipt.
Saint Louis, MO
Great shirts and great printing results! We loved mixing and matching v-neck and crew neck shirts!
Citrus Heights, CA
Everything worked out. I had a previous order that specified a v neck design , but when I got it, it wasn't working for me. (The cut was too low). This replacement shirt is perfect and I'm grateful that I was able to handle the transaction so smoothly.
My overall experience with Custom Ink was very good. The customer service was excellent, the website was easy to navigate, and the prices were great. Unfortunately, my product - the Gildan Softstyle Jersey V-Neck T-shirt - did not not fit as well as I was expecting. The shirt looks great and the printing is well done. But the sleeves are cut in a way that makes them a littler shorter and tighter than normal. This also makes the shirt less comfortable in my opinion. I will order again from Custom Ink, but not on that particular shirt.
Dry Ridge, KY
Disappointed with the cut of the v-neck on the T-shirt... very different than pictured. Would have preferred a crew neck shirt.
Loved the tshirts they are so soft and feel nice when you put them on. I ordered the v neck and that feels nice around you neck. Pretty bring was great too well worth the price. Will order more.
It was a little confusing to me that I could not order two different styles of t-shirt as the default would either go to crew style or v-neck style for each group (men's/ladies). I will say, that Jamie Ellis was fantastic to deal with. Very upbeat and understood everything that I was trying to accomplish. I am sure you find her a great asset.
Kevin P Martin & Associates,
We love the shirt! It fits perfectly, and the v-neck style is much preferred to the round neck. Thanks for having that option. The lettering looks great as well.
Eagle Mountain, UT
Customer service was beyond helpful. Not only did they email when they needed to contact me they called, left a detailed message, and texted me. Rebecca V. was very considerate and offered a wide range of options on my purchase. She went above and beyond when it came to my satisfaction.
It was super easy to design and order this shirt and it came out exactly how I wanted. The site says the American Apparel Tri-Blend V-Neck Tri-Black ran small but I don't think that's true, if anything it runs a little bit large but it still fits good. I love the way the design turned out and I love this t-shirt. It's my new favorite! I will be ordering more shirts in the future!