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Uncensored Customer Reviews
Customers who purchased the Hanes Ladies Tagless T-shirt had this to say:
great customer service had a nice chat with one of your reps
Excellent as usual!!
Lower Alabama Beekeepers association,
Temple Hills, MD
Every step of the way, this was a positive experience. The website, design tools and selection of shirts, colors, graphics and styles are all excellent. The best part was the CustomInk representatives. They are all friendly, knowledgable, courteous and professional. Every representative I spoke to during this process was extremely helpful and a pleasure to work with. This was a stellar customer service experience!
AP English Literature,
Bilingual Department, Brockton Public Schools,
great customer service. great finished product. very much like being able to follow the progress of my shirts.
Was pleased with the friendliness of the employees that helped with the personalization of the shirts. Again, would've been happy with a discounted price for getting multiple areas personalized on a shirt but $4 for each led me to do only one per shirt although I would've liked to do three.
Overall, I am impressed again with custom ink. The shirts look good and were delivered on time as promised. I like using the group order form. I might suggest changing the group order form to choosing a range of shirts rather than a specific number. I tried to get the order number before we set up the group form, but unfortunately, some people backed out. It would be nice if you could choose a range of shirts (maybe increasing by 5s) and you would not be penalized as long as you ordered within that range.
I guess the product didn't really meet my expectations... I had an existing t-shirt that I bought from my school, who ordered it from custom ink. I really liked that t-shirt, so I wanted to order more of the same style. I described my t-shirt to a customer service person, and she said it sounded like I was looking for the Hanes Tagless T-Shirt. I mentioned that I really liked how my t-shirt fit my form nicely, and then we agreed that the Hanes Ladies Tagless T-Shirt seemed to match that description (it was supposed to be more form-fitting). However, after the Hanes Ladies Tagless T-Shirts arrived, I realized they were quite different from that t-shirt I already owned. The visuals on the website are a bit confusing and misleading at times. I looked on the custom ink website again, and this time I noticed that the regular Hanes Tagless T-Shirts were actually more form-fitting than the Hanes Ladies Tagless T-Shirts. In fact, the Hanes Ladies Tagless T-Shirts were actually quite wide in comparison. I regret not ordering the regular Hanes Tagless T-Shirt. I'm disappointed, but it's nobody's fault... I gave a 4 for packaging because the box the product came in was a relatively dirty-looking cardboard box, which is so different from the pretty-looking red and orange boxes that are advertised on the custom ink website's front page. The relatively dirty-looking cardboard box did the job though, and the product arrived safely and intact! Customer service was amazing, though!
Riverside Meadows School,
Plumas Lake, CA
Constantine Fire Department,
This is the second large family trip we ordered shirts for. Customer service couldn't be better and the design staff are amazing. We were disappointed by the fit of the women's shirts we ordered but I supposed that is on Hanes and not custom ink. I do love this company and recommend them for their personal service and fast responses always.